Ting Internet - Centennial, CO - partial outage
Investigating - Ting Internet engineers are investigating reports of a service outage affecting some customers in the area near Arapaho Park. We will provide a further update as soon as possible.
May 15, 2024 - 11:50 EDT
Ting Internet - Partial Outage
Identified - If you are experiencing difficulties connecting to the internet, it may be necessary to power cycle your fiber modem and router as a result of scheduled maintenance that took place last night. If the issue persists, please contact us at 1-844-846-4994 so that we can provide individual troubleshooting assistance.
May 15, 2024 - 08:27 EDT
Ting Internet - Charlotteville, VA - The V building
Monitoring - A fix has been implemented and we are monitoring the results.
May 14, 2024 - 11:23 EDT
Identified - Ting Internet engineers are working with building management to restore power to the on-site equipment.
May 14, 2024 - 11:05 EDT
Investigating - Ting Internet engineers are investigating reports of a service outage in The V building. We will post further information as soon as possible.
May 14, 2024 - 10:09 EDT

About This Site

We monitor all Ting services 24 hours a day, seven days a week. In the event of a service disruption, we'll post information here to keep you informed of the current status.

Uptime over the past 90 days. View historical uptime.
Arizona Operational
90 days ago
99.96 % uptime
Today
Tucson Operational
90 days ago
99.71 % uptime
Today
Catalina Operational
90 days ago
100.0 % uptime
Today
Amado Operational
90 days ago
99.88 % uptime
Today
Douglas Operational
90 days ago
100.0 % uptime
Today
Green Valley Operational
90 days ago
99.88 % uptime
Today
Marana Operational
90 days ago
100.0 % uptime
Today
Mt. Lemmon Operational
90 days ago
100.0 % uptime
Today
Nogales Operational
90 days ago
100.0 % uptime
Today
Oracle Operational
90 days ago
100.0 % uptime
Today
Oro Valley Operational
90 days ago
100.0 % uptime
Today
Rio Rico Operational
90 days ago
100.0 % uptime
Today
Sahuarita Operational
90 days ago
100.0 % uptime
Today
San Manuel Operational
90 days ago
100.0 % uptime
Today
Tubac Operational
90 days ago
100.0 % uptime
Today
Vail Operational
90 days ago
100.0 % uptime
Today
California Operational
90 days ago
100.0 % uptime
Today
Culver City, CA Operational
Encinitas, CA Operational
Fullerton, CA Operational
Solana Beach, CA Operational
Carlsbad, CA Operational
90 days ago
100.0 % uptime
Today
Colorado Partial Outage
90 days ago
99.4 % uptime
Today
Aspen, CO Operational
Basalt, CO Operational
Bayfield, CO Operational
Carbondale, CO Operational
Centennial, CO Partial Outage
Cortez, CO Operational
De Beque, CO Operational
Durango, CO Operational
Glenwood Springs, CO Operational
Grand Junction, CO Operational
New Castle, CO Operational
Parachute, CO Operational
Rifle, CO Operational
Silt, CO Operational
Dolores, CO Operational
90 days ago
99.96 % uptime
Today
Colorado Springs, CO Operational
90 days ago
98.84 % uptime
Today
Idaho Operational
90 days ago
100.0 % uptime
Today
Greater Sandpoint, ID Operational
Ponderay, ID Operational
90 days ago
100.0 % uptime
Today
Maryland Operational
Westminster, MD Operational
New Mexico Operational
Farmington, NM Operational
North Carolina Partial Outage
90 days ago
99.94 % uptime
Today
Fuquay-Varina, NC Partial Outage
Holly Springs, NC Partial Outage
Wake Forest, NC Operational
Rolesville, NC Operational
Sanford, NC Partial Outage
90 days ago
99.94 % uptime
Today
Virginia Partial Outage
90 days ago
100.0 % uptime
Today
Charlottesville, VA Partial Outage
Alexandria, VA Operational
90 days ago
100.0 % uptime
Today
Customer Support Operational
Ting Website, Shop & Your Account Operational
Shipping & Returns Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Ting Internet - Scheduled Maintenance for Rolesville, N.C. May 29, 2024 00:00-06:00 EDT
On Wednesday May 29th and Thursday May 30th from Midnight to 6:00 AM EDT we're planning scheduled maintenance for some customers on the Ting Internet network in Rolesville, N.C. to relocate fiber optic cables to accommodate ongoing roadwork.

Customers who are expected to be part of this maintenance have been contacted directly.

Those customers will experience a service disruption during the maintenance window, after which service will be automatically restored. We'll be working hard to ensure the downtime is as minimal as possible.
Posted on May 06, 2024 - 17:42 EDT
Ting Internet - Scheduled Maintenance for Rolesville, N.C. May 30, 2024 00:00-06:00 EDT
On Wednesday May 29th and Thursday May 30th from Midnight to 6:00 AM EDT we're planning scheduled maintenance for some customers on the Ting Internet network in Rolesville, N.C. to relocate fiber optic cables to accommodate ongoing roadwork.

Customers who are expected to be part of this maintenance have been contacted directly.

Those customers will experience a service disruption during the maintenance window, after which service will be automatically restored. We'll be working hard to ensure the downtime is as minimal as possible.
Posted on May 06, 2024 - 17:43 EDT
Past Incidents
May 15, 2024

Unresolved incidents: Ting Internet - Centennial, CO - partial outage, Ting Internet - Partial Outage.

May 14, 2024
Simply Bits - Ting Scheduled Maintenance May 14th (Marana, AZ)
Completed - The scheduled maintenance has been completed.
May 14, 19:33 EDT
In progress - Scheduled maintenance will begin at 8:00am Tucson Mountain Time and continue to approximately 5pm
May 14, 11:00 EDT
Scheduled - Please be informed that on Tuesday May 14th, Simply Bits will be performing scheduled maintenance affecting Marana and surrounding areas. The maintenance window is as follows:

Tuesday May 14th beginning 8am through approximately 5pm (TUCSON MOUNTAIN TIME)
The impact of this maintenance will result in an Internet Outage during this time frame. Once maintenance has been completed, your service will be automatically restored.

We apologize for any inconvenience this may cause, but, we sincerely appreciate your patience as we work to improve our Simply Bits - Ting Infrastructure.
May 3, 14:36 EDT
May 13, 2024
Ting Internet - Fuquay-Varina, NC - Partial Outage
Resolved - This incident has been resolved.
May 13, 11:26 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 13, 10:47 EDT
Investigating - Ting Internet engineers are investigating reports of a outage affecting some customers in the area of Wynham Dr. We will provide further information as soon as possible.
May 13, 10:32 EDT
May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024
Ting Internet - Colorado Springs, CO - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
May 10, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 04:00 EDT
Scheduled - On Friday May 10th from 2:00 AM to 3:00 AM MT we're planning scheduled maintenance for some customers on the Ting Internet network in Colorado Springs, CO.

Some customers will experience a brief service disruption during the maintenance window, after which service will be automatically restored. We'll be working hard to ensure the downtime is as minimal as possible.
May 9, 15:29 EDT
May 9, 2024
Ting Voice - Inbound & Outbound Call Processing Failure
Resolved - This incident has been resolved.
May 9, 14:13 EDT
Monitoring - We have implemented a fix and believe inbound and outbound calls are now functional. If your device is still not operating properly, please restart/reboot it so that it will re-register on our platform.

We will continue to monitor this through the day to ensure no further impact.
May 9, 13:04 EDT
Update - We are continuing to work on a fix for this issue. At this time, outbound calls appear to be functioning, but inbound are still impacted.
May 9, 12:56 EDT
Update - We are continuing to work on a fix for this issue.
May 9, 12:36 EDT
Identified - We have identified an issue with our Ting BCC VoIP impacting the ability for both inbound and outbound calling at the moment.

The issue is actively being worked on by our vendor partner and the problem has been identified. We will post further updates as we receive them.

Thank you for your patience.
May 9, 12:29 EDT
Simply Bits- Tucson AZ - Phone System Outage affecting Commercial customers (Inbound and Outbound)
Resolved - This incident has been resolved.
May 9, 13:20 EDT
Update - We are continuing to investigate this issue.
May 9, 13:20 EDT
Investigating - Please be advised that we are currently experiencing a Technical Phone System issue affecting our Commercial Customers in Tucson. Our Communications Engineers are diagnosing this issue in order to repair the problem as quickly as possible. We apologize for this disruption and inconvenience while we work to make repairs.
May 9, 12:46 EDT
May 8, 2024

No incidents reported.

May 7, 2024

No incidents reported.

May 6, 2024
Simply Bits - Ting Tucson AZ and Surrounding areas - Experiencing High Winds Affecting Connectivity
Resolved - This incident has been resolved.
May 6, 08:53 EDT
Update - We are continuing to monitor for any further issues.
May 5, 20:19 EDT
Monitoring - Please be advised that we are aware of the current High Wind weather conditions being experienced in Tucson and Surrounding areas. During these conditions, it is common that intermittent connectivity is experienced. We will continue to monitor the activity and follow up once conditions have been cleared.

Thank you for your patience!
Simply Bits - a Ting Company
May 5, 20:02 EDT
May 5, 2024
May 4, 2024

No incidents reported.

May 3, 2024
Full Outage - Westminster, MD
Resolved - This incident has been resolved.
May 3, 21:02 EDT
Update - Ting Internet service is operational and we are continuing to monitor the system closely. If you are experiencing any issues, please contact our 24/7 Support team at 1-844-846-4994 for assistance.
May 3, 17:51 EDT
Monitoring - Ting Internet engineers remain on site at our data center and continue to monitor the system closely after the electrical issues were resolved.
May 3, 10:39 EDT
Update - We are continuing to work on repairs onsite, and are seeing customers start to come back online. We will provide further updates as we make further headway on the repairs.
May 3, 09:23 EDT
Update - We continue to work on repairs to the identified electrical damage. At this time, we still do not have an ETA for full restoral. We thank you for your patience and will provide further updates as we have them.
May 3, 08:20 EDT
Update - Our engineers have arrived onsite and determined that there is an electrical failure/damage causing the interruption. We have engaged the City of Westminster to assist with the repairs. At this time we do not have an ETA for restoral. We thank you for your patience.
May 3, 06:05 EDT
Update - We are continuing to investigate this issue.
May 3, 05:53 EDT
Update - Our technicians are currently heading onsite to investigate possible causes for this outage. We will provide further updates upon their arrival. Thanks for your patience.
May 3, 05:52 EDT
Investigating - We are currently conducting an investigation into a partial outage that has affected our customers in the Westminster, MD region. Our team is working diligently to determine the root cause of this disruption and we will provide further updates as they become available.
May 3, 05:25 EDT
Ting Internet - Charlottesville, VA (Avon St) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
May 3, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 2, 23:00 EDT
Scheduled - On Thursday May 2nd from 11:00 PM to 6:00 AM EDT we're planning some scheduled maintenance on the Ting Internet network in Charlottesville to accommodate ongoing construction at the Belmont bridge for customers in the Avon St/6th St SE area.

Customers who are expected to be part of this maintenance have been contacted directly.

Those customers will experience a service disruption during the maintenance window, after which service will be automatically restored.
Apr 22, 16:41 EDT
May 2, 2024
Simply Bits Scheduled Maintenance in Rio Rico, Tubac and Surrounding areas
Completed - The scheduled maintenance has been completed.
May 2, 09:12 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 2, 02:00 EDT
Scheduled - For Customers customer located in Rio Rico, Tubac and surrounding areas: Please note that we will performing scheduled system maintenance on Wednesday May 1st beginning at 11pm through approximately 5am May 2nd (Tucson Mountain Time)

Customers in these areas will experience an internet outage during this time frame. We apologize for the inconvenience, but appreciate your patience as we work to improve our Simply Bits Ting infrastructure.
Apr 19, 14:40 EDT
Partial Outage - Bayfield, CO
Resolved - This incident has been resolved.
May 2, 08:02 EDT
Identified - Our engineers have identified a partial fiber outage impacting approximately 9 customers in the Bayfield, CO area.

We have our technicians enroute now to investigate the cause. We will post additional updates here as we receive them.

Thank you for your patience.
May 1, 15:39 EDT
May 1, 2024
Partial Outage in Rolesville NC
Resolved - All fiber repairs have now been completed with all impacted customers back online. We appreciate your patience while we worked through the repairs. If you are still experiencing issues with your Ting Internet connection please call in to Support for assistance 1-844-846-4994 (Available 24/7).
May 1, 18:59 EDT
Update - Ting Internet engineers have assessed the damage, there appears to be a second fiber strike. We currently estimate service restoration by 8PM. We will provide updates as we get further information from our technicians. Thank you for your patience.
May 1, 15:44 EDT
Identified - Ting Internet engineers have assessed the damage and currently estimate service restoration by 5PM. We will provide updates as we get further information from our technicians. Thank you for your patience.
May 1, 12:56 EDT
Update - Our technicians are currently onsite investigating the cause of the outage. More updates to come as we acquire more information.
May 1, 11:15 EDT
Investigating - We are experiencing a partial outage in Rolesville NC affecting roughly 100 customers. We are investigating the cause at this time. We will have more updates when available.
May 1, 09:39 EDT
Ting Internet - Charlottesville, VA - partial outage
Resolved - This incident has been resolved.
May 1, 10:36 EDT
Update - Ting engineers are standing by to investigate possible fiber issues from the fallen tree damage. Dominion Energy is restoring electrical service and ensuring the vicinity is safe at this time.
Apr 30, 15:49 EDT
Investigating - Ting Internet is investigating reports of possible fiber damage due to a tree falling in the Rugby neighborhood. We will provide further information as soon as possible.
Apr 30, 13:43 EDT
Ting Internet - Fuquay-Varina, NC - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
May 1, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 00:00 EDT
Scheduled - On Wednesday May 1st 2024 from Midnight to 06:00 EDT, we're planning some scheduled maintenance on parts of the Ting Internet network in Fuquay-Varina, NC.

Customers who are expected to be part of this maintenance have been contacted directly. Affected customers can expect a brief service disruption during the maintenance window, after which their service will be automatically restored.
Apr 17, 17:15 EDT
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