Ting Internet - Charlottesvile, Va - Partial Outage

Incident Report for Ting Internet

Resolved

This incident has been resolved.

Posted May 25, 2026 - 22:27 EDT

Monitoring

Technicians have completed repairs on the damaged fiber, and we are observing a steady restoration of customer services.

Posted May 25, 2026 - 21:10 EDT

Identified

Field technicians are on-site and have successfully isolated the fiber break. Repair work is starting now.

Posted May 25, 2026 - 20:33 EDT

Investigating

Ting Internet engineers are investigating reports of an outage impacting service for some customers in CHARLOTTESVILLE VA. We will post further information and next steps here as soon as it becomes available.

Posted May 25, 2026 - 18:59 EDT

This incident affected: Virginia (Charlottesville, VA).