SimplyBits - Fax Services Outage
Update - We are still working alongside our network partner to determine the cause of the issue. We were informed there was a 'soft loop' that was cleared from their side but this doesn't appear to have restored fax services as of yet. Thank you for your patience!
Sep 17, 2026 - 17:08 EDT
Investigating - We have identified an outage affecting fax services stemming from a PRI line provided by our network partner. You may notice that inbound and outbound faxing may be intermittent or not work at all.

We have engaged our network partner to have this resolved as soon as possible and will continue to post updates here as we receive them.
Sep 17, 2026 - 14:35 EDT

About This Site

We monitor all Ting services 24 hours a day, seven days a week. In the event of a service disruption, we'll post information here to keep you informed of the current status.

Uptime over the past 90 days. View historical uptime.
Arizona Degraded Performance
Tucson Degraded Performance
Catalina Degraded Performance
Amado Degraded Performance
Douglas Degraded Performance
Green Valley Degraded Performance
Marana Degraded Performance
Mt. Lemmon Degraded Performance
Nogales Degraded Performance
Oracle Degraded Performance
Oro Valley Degraded Performance
Rio Rico Degraded Performance
Sahuarita Degraded Performance
San Manuel Degraded Performance
Tubac Degraded Performance
Vail Degraded Performance
California Operational
Culver City, CA Operational
Encinitas, CA Operational
Fullerton, CA Operational
Solana Beach, CA Operational
Carlsbad, CA Operational
Laguna Woods Village Operational
Colorado Operational
Aspen, CO Operational
Basalt, CO Operational
Bayfield, CO Operational
Carbondale, CO Operational
Centennial, CO Operational
Colorado Springs, CO Operational
Cortez, CO Operational
De Beque, CO Operational
Dolores, CO Operational
Durango, CO Operational
Glenwood Springs, CO Operational
Greenwood Village, CO Operational
Grand Junction, CO Operational
New Castle, CO Operational
Parachute, CO Operational
Rifle, CO Operational
Silt, CO Operational
Willits, CO Operational
Thornton, CO Operational
Idaho Operational
Greater Sandpoint, ID Operational
Ponderay, ID Operational
Maryland Operational
Westminster, MD Operational
New Mexico Operational
Farmington, NM Operational
North Carolina Operational
Angiers, NC Operational
Fuquay-Varina, NC Operational
Holly Springs, NC Operational
Rolesville, NC Operational
Sanford, NC Operational
Wake Forest, NC Operational
Tennessee Operational
Memphis Operational
Virginia Operational
Charlottesville, VA Operational
Alexandria, VA Operational
Customer Support Operational
Ting Website, Shop & Your Account Operational
Shipping & Returns Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Ting Fixed Wireless - Tucson, AZ - Scheduled Maintenance Sep 18, 2026 05:00-08:00 EDT

Scheduled - We will be conducting infrastructure Maintenance to improve network stability and customer reliability This customer impacting. The upgrades will run starting 5AM ET for approximately 3 hours
We anticipate that there may be some downtime for customers during this window of approximately 20 minutes

Firmware Upgrades: 25.1 Canopy | Batch 4

Beacon Hill
Dove Mountain
Gila Monster
Missile Base
MUSD - Mountain View High School
MUSD - Tortolita Middle School
Old Vail
Piano Mtn
Sundown
Sep 02, 2026 - 16:06 EDT

Ting Fixed Wireless - Tucson, AZ - Scheduled Maintenance Sep 21, 2026 05:00-08:00 EDT

We will be conducting infrastructure Maintenance to improve network stability and customer reliability This customer impacting. The upgrades will run starting 5AM ET for approximately 3 hours
We anticipate that there may be some downtime for customers during this window of approximately 20 minutes

Firmware Upgrades: 25.1 Canopy | Batch 5

Crestview
Desert House of Prayer
LaCholla Office Park
NWST - Walker Road Radio Tower
Redemptorist Renewal (RRC)
Sky Canyon
Zinna Radio Tower
Posted on Sep 02, 2026 - 16:10 EDT

Ting Fixed Wireless - Tucson, AZ - Scheduled Maintenance Sep 22, 2026 05:00-08:00 EDT

We will be conducting infrastructure Maintenance to improve network stability and customer reliability This customer impacting. The upgrades will run starting 5AM ET for approximately 3 hours
We anticipate that there may be some downtime for customers during this window of approximately 20 minutes

Firmware Upgrades: 25.1 Canopy | Batch 6

Eagles Nest
Green Valley Cell Tower
Sahuarita HS
Tubac FD Station 3
Posted on Sep 02, 2026 - 16:12 EDT

Ting Fixed Wireless - Tucson, AZ - Scheduled Maintenance Sep 23, 2026 05:00-08:00 EDT

We will be conducting infrastructure Maintenance to improve network stability and customer reliability This customer impacting. The upgrades will run starting 5AM ET for approximately 3 hours
We anticipate that there may be some downtime for customers during this window of approximately 20 minutes

Firmware Upgrades: 25.1 Canopy | Batch 7

Asarco
DOU-Argus
DOU-Border Cell
DOU-Gadsden Hotel
KNOG Studio Tower
KNOG Tank Tower
Mt Fagan
Peck Canyon
Rio Rico Fire Dept Station 2
Tubac FD Station 1
Posted on Sep 02, 2026 - 16:14 EDT

Ting Internet - Angier NC Planned Relocation at E McIver St X South Wilma St Sep 23, 2026 11:55-17:55 EDT

Due to ongoing road expansion, we will be relocating some fiber lines in Angier NC overnight between Sep 23rd and 24th. Since existing fiber must be cut and re-spliced to take a different path, we expect a customers south of that intersection (along S Wilma / Campbell and side streets) to experience a service outage overnight while work is being completed. No action is required and service will be restored automatically prior to the end of the maintenance window.
Posted on Sep 09, 2026 - 12:05 EDT

Ting Fixed Wireless - Tucson, AZ - Scheduled Maintenance Sep 24, 2026 05:00-08:00 EDT

We will be conducting infrastructure Maintenance to improve network stability and customer reliability This customer impacting. The upgrades will run starting 5AM ET for approximately 3 hours
We anticipate that there may be some downtime for customers during this window of approximately 20 minutes

Firmware Upgrades: 25.1 Canopy | Batch 8

Bigelow Journal Tower
Loma Linda Tank
Mt Lemmon Radio Ridge
Oak Creek
San Manuel Tower
Posted on Sep 02, 2026 - 16:16 EDT

Ting Fixed Wireless - Tucson, AZ - Scheduled Maintenance Sep 25, 2026 05:00-08:00 EDT

We will be conducting infrastructure Maintenance to improve network stability and customer reliability This customer impacting. The upgrades will run starting 5AM ET for approximately 3 hours
We anticipate that there may be some downtime for customers during this window of approximately 20 minutes

Firmware Upgrades: 25.1 Canopy | Batch 9

Catalina P
Golder Ranch
Winsett
Posted on Sep 02, 2026 - 16:18 EDT

Ting Fixed Wireless - Tucson, AZ - Scheduled Maintenance Sep 28, 2026 05:00-08:00 EDT

We will be conducting infrastructure Maintenance to improve network stability and customer reliability This customer impacting. The upgrades will run starting 5AM ET for approximately 3 hours
We anticipate that there may be some downtime for customers during this window of approximately 20 minutes

Firmware Upgrades: 25.1 Canopy | Batch 10

Ace Hardware
Corona SC Pole 3
Escalante
Posted on Sep 02, 2026 - 16:20 EDT

Sep 18, 2026

No incidents reported today.

Sep 17, 2026

Ting Fixed Wireless - Tucson, AZ - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 17, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 05:00 EDT
Scheduled - We will be conducting infrastructure Maintenance to improve network stability and customer reliability This customer impacting. The upgrades will run starting 5AM ET for approximately 3 hours
We anticipate that there may be some downtime for customers during this window of approximately 20 minutes

Firmware Upgrades: 25.1 Canopy | Batch 3

5151 Building
Bank of America
Camp Lowell
Country Club Tower
Transamerica Building (TA)
Sep 2, 16:03 EDT

Sep 16, 2026

Power Outage impacting Service in East Tucson
Resolved - Storm Damaged Equipment on Winsett has been replaced and all links are back up and customers are back on line. All power outages have been resolved at this time. If your internet has not automatically been restored, please power cycle your router and the Simply Bits Adapter that powers the radio on your roof. Thank you
Sep 16, 10:14 EDT
Update - We have been able to restore service to customers on our Hilton East Tower Site. We continue to work towards restoring service at our Winestt Site on E 18th Street. Do to site access restrictions we may not be able to fully restore service to that site until around 12PM Local time on Wednesday September 16th, 2026. We are exploring all possible workarounds and updates will be posted here as they become available
Sep 15, 13:49 EDT
Identified - Several Power Outages in East Tucson are impacting one of our Tower Sites causing loss of internet to some customers in the area. We are closely monitoring the issue and we understand that Tucson Electric Power is working to get power restored to all customers in the impacted areas. When power is restored most customers will see their connection to the internet restore automatically. If you are still not getting an internet connection please power cycle your Simply Bits Power Adapter to reboot your radio and also power cycle your router. Thank you for your patience and understanding
Sep 15, 07:33 EDT
Ting Fixed Wireless - Tucson, AZ - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 16, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 05:00 EDT
Scheduled - We will be conducting infrastructure Maintenance to improve network stability and customer reliability This customer impacting. The upgrades will run starting 5AM ET for approximately 3 hours
We anticipate that there may be some downtime for customers during this window of approximately 20 minutes

Firmware Upgrades: 25.1 Canopy | Batch 2

6303 Tanque Verde
Bush Hill
NorthSwan Tower
Orpheum
Resort View
Sep 2, 16:00 EDT

Sep 15, 2026

Culver City
Resolved - This incident has been resolved.
Sep 15, 15:08 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 15, 12:55 EDT
Identified - Our techs have identified the issue and are ng a remote fix. Most customers should be back in service. We're working on the remaining customer still offline.
Sep 15, 12:26 EDT
Investigating - We are seeing an issue affecting eero routers in Culver City this morning. If you are experiencing issues please power cycle your eero device. We are working to find the cause of this issue.
Sep 15, 11:51 EDT
Laguna Woods California
Resolved - This incident has been resolved.
Sep 15, 15:08 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 15, 12:55 EDT
Identified - Our techs have identified the issue and are ng a remote fix. Most customers should be back in service. We're working on the remaining customer still offline.
Sep 15, 12:25 EDT
Investigating - We are seeing an issue affecting eero routers in Laguna Woods this morning. If you are experiencing issues please power cycle your eero device. We are working to find the cause of this issue.
Sep 15, 11:22 EDT
Colorado Springs, CO
Resolved - This incident has been resolved.
Sep 15, 08:57 EDT
Update - We are still looking and investigating the root cause of the issue. Will update as more information becomes available.

Thank you for your patience as we continue to work on this and resolve it as soon as possible.
Sep 14, 17:09 EDT
Update - Our techs are on site still investigating the cause of the issues here.
Sep 14, 13:34 EDT
Investigating - We are experiencing some issues causing degraded service for a small group of customers in the Colorado Springs market. Our techs are investigating and we will provide updates as they come.
Sep 14, 11:36 EDT
Ting Fixed Wireless - Tucson, AZ - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 15, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 05:00 EDT
Scheduled - We will be conducting infrastructure Maintenance to improve network stability and customer reliability This customer impacting. The upgrades will run starting 5AM ET for approximately 3 hours
We anticipate that there may be some downtime for customers during this window of approximately 20 minutes

Firmware Upgrades: 25.1 Canopy | Batch 1 Tower Sites

Cascabel
Milagrosa
Quartz Hill
Redington Ranch
Redington Ranch 2
Sep 2, 14:59 EDT

Sep 14, 2026

Sep 13, 2026

Greenwood Village CO
Resolved - This incident has been resolved.
Sep 13, 08:53 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 12, 17:17 EDT
Investigating - We are seeing some issues in Greenwood Village in Colorado where customers may be affected. We are looking into the issue to determine a cause and will update when we have more. No ETA at this time
Sep 12, 16:39 EDT

Sep 12, 2026

Sep 11, 2026

Ting Internet - Memphis, TN - Partial Outage
Resolved - This incident has been resolved.
Sep 11, 15:50 EDT
Update - This issue is ongoing, mostly affecting the Peachtree Apartment units. Our partners have been notified and are working on a repair. I do not have an ETA at this time.

Thank you for your patience.
Sep 5, 09:38 EDT
Update - We are continuing to work on a fix for this issue.
Sep 4, 22:02 EDT
Update - Field crews are continuing to work on site toward a resolution. We do not have any new updates to report at this time, but we will share more details as soon as further information becomes available.
Sep 4, 22:02 EDT
Identified - Field crews have arrived on site and successfully identified the cause of the damage. Repairs are currently being prepped and will begin shortly. We will share further details and progress updates here as more information becomes available.
Sep 4, 18:39 EDT
Investigating - Ting Internet engineers are investigating reports of an outage impacting service for some customers in Memphis, TN. We will post further information and next steps here as soon as it becomes available.
Sep 4, 16:30 EDT

Sep 10, 2026

SimplyBits - Golder Ranch Tower Outage
Resolved - This incident has been resolved.
Sep 10, 11:00 EDT
Monitoring - The affected fiber cables have been repaired which has restored connectivity to both of our towers. We are still monitoring for any further issues, but we have seen most customers come back online. If you were affected and are still offline, we recommend re starting your dish by disconnecting power and re-connecting. If you still have trouble getting an internet connection, please reach out to SimplyBits Support.
Sep 9, 21:30 EDT
Update - Latest Update: Contractors continue to pull fiber strands into place. Due to delays 4 pm MST ETR will not be met. Currently there is no new ETR at this moment.
Sep 9, 18:58 EDT
Update - Latest Update: Technicians on-site have completed locating and assessing the damage. The current ETR is in 4 hours, or roughly 4:00pm today. We will continue to monitor. Thank you for your patience while we work to restore services.
Sep 9, 15:13 EDT
Update - Latest Update: Technicians on-site have completed locating and assessing the damage. The current ETR is in 4 hours, or roughly 4:00pm today. We will continue to monitor. Thank you for your patience while we work to restore services.
Sep 9, 15:10 EDT
Update - Latest Update: The technicians on-site have discovered damage to our conduit. They continue to work on assessing the extent of the damage and the resulting repairs. There is currently no ETR at this time. We will continue to monitor and provide updates. Thank you.
Sep 9, 14:05 EDT
Update - Update: Locating crew are still working on site marking utilities and is expected to finish approximately 4 am to 5 am MST time. We will provide an update one the locating crew has completed work and our team and commence digging out fiber cut. Next update is anticipated within the next few hours. Thank you for your understanding. We apologize for the inconvenience
Sep 9, 10:06 EDT
Identified - Our third party network partner has confirmed an outage affecting two of our towers, Golder Ranch and Catalina due to a fiber cut in the area. 79 customers are affected.
Third party technicians are working with us on restoration, but no ETR has been provided as of yet.
Sep 8, 17:55 EDT
Update - We have one of our infrastructure technicians heading out to the tower site for further investigation.
Sep 8, 16:20 EDT
Investigating - We have discovered an issue with our tower in the Catalina, AZ area (Golder Ranch). There are approximately 47 customers connected to this tower, all of which are currently offline. Our engineers are currently looking into a fix as soon as possible.
Sep 8, 15:56 EDT

Sep 9, 2026

Ting Backend Server Maintenance
Completed - The scheduled maintenance has been completed.
Sep 9, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 00:00 EDT
Scheduled - We will be performing maintenance on some backend services that may affect account access and updating overnight. This maintenance will be completed by 1 AM EST and services will be operational at that point. No internet services will be affected; this only relates to our website and account management tools.
Sep 1, 15:05 EDT

Sep 8, 2026

Small outage in the Honeycutt area in Fuquay-Varina, NC
Resolved - This incident has been resolved.
Sep 8, 17:25 EDT
Monitoring - We have discovered the piece of equipment that caused the issue. It has been dealt with and service should now be up and running and working.

Thank you for your patience as we were able to fix the issue in a timely manner.
Sep 8, 14:01 EDT
Investigating - We are currently seeing a small amount of customers have there service go in and out and have opened up an investigation. Please stand by as we gather more information and update.

Thank you for your patience.
Sep 8, 12:55 EDT

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

Sep 4, 2026

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