Ting Internet - Maintenance Extended - Charlottesville, VA (Belvedere area)
Update - Ting Internet technicians are working to restore service to the remaining offline customers this morning through the damaged mainline fiber cable, if possible, as a temporary fix. We will provide updates as this work progresses.

Furthermore, an emergency maintenance window is scheduled to begin at Midnight tonight to entirely replace the damaged span of fiber cable. This will be a permanent fix. Thanks for your patience.
May 29, 2026 - 08:45 EDT
Update - Ting has restored service to the majority of customers impacted by this work, however there are some homes still without service at this time. The Ting field team has identified a large section of damaged fiber which may need to be replaced. We are pausing and restarting restoration work early Friday morning.

We will provide further updates by Friday 9AM on our progress and next steps. We apologize and thank you for your patience.
May 28, 2026 - 22:08 EDT
Update - We are continuing to work on a fix for this issue.
May 28, 2026 - 21:15 EDT
Update - Our field teams are actively working on repairs. The estimated time for service restoration is now 9:30 PM. We appreciate your continued patience as we resolve this issue.
May 28, 2026 - 19:17 EDT
Update - We are continuing to work on a fix for this issue.
May 28, 2026 - 18:34 EDT
Update - Our field teams are actively working on repairs. The estimated time for service restoration is now 8:00 PM. We appreciate your continued patience as we resolve this issue.
May 28, 2026 - 17:11 EDT
Update - The ETA for service restoration has been extended to 6:00 PM ET. We appreciate your continued patience as crews work to complete repairs and restore service to all affected customers.
May 28, 2026 - 15:49 EDT
Update - We are continuing to work on a fix for this issue.
May 28, 2026 - 14:33 EDT
Update - We have identified additional fibers that require splicing, and crews are actively working to restore service for the remaining affected customers. The current ETA for full service restoration remains 4:00 PM.
May 28, 2026 - 13:20 EDT
Update - Ting field crews have completed repairs, and we are now seeing the majority of affected customers back online. At this time, our teams are continuing to investigate a smaller number of customers who are still offline. We will continue to provide updates as more information becomes available. Thank you for your patience.
May 28, 2026 - 11:52 EDT
Update - Ting Internet engineers remain actively engaged in restoration efforts in the field. At this time, we do not have an ETA for full restoration, as more extensive repair work is required than initially anticipated. We will continue to share updates as more information becomes available. Thank you for your patience.
May 28, 2026 - 09:11 EDT
Update - Ting Internet engineers continue to work in the field to restore service to customers. The current Estimated Time to Repair is 2-3 hours. We will provide a further update before 9AM ET.
May 28, 2026 - 07:57 EDT
Update - Ting Internet Engineers are on site continuing to work to resolve the extended maintenance window. The current Estimated Time to Repair is 3-4 hours. We will provide a further update before 8AM ET.
May 28, 2026 - 06:54 EDT
Identified - The overnight maintenance in the Belvedere and Dunlora areas to accommodate a storm sewer project on Rio Rd is being extended for splicing to complete. Work remains underway at this time.

We will post an estimated time of completion as soon as possible. Thank you for your patience.
May 28, 2026 - 05:58 EDT
Ting Internet - Charlottesville 1st St Apartments Internet Outage
Update - At this time all apartment building affected by this outage are back and online. If you are still seeing trouble, please get in touch at 1-844-846-4994 for individual troubleshooting. Note than a wider outage affecting mostly the Belvedere neighborhood in Charlottesville is still ongoing.
May 28, 2026 - 16:25 EDT
Update - Some apartment buildings are still offline due to this issue, and will be resolved as soon as possible tomorrow morning. Our apologies for the extended downtime as we work with the property managers in question to gain access to equipment for resolution as soon as possible.
May 27, 2026 - 20:36 EDT
Update - We have fixed the majority of connections for this area. We still have some more that are being worked on. Please stand by as more information becomes available.

Thank you for your patience.
May 27, 2026 - 18:02 EDT
Identified - We have identified an issue causing a service outage for apartment buildings in the 1st street area of Charlottesville. We already have a technician on site working with our network engineers to troubleshoot the issue. We do not yet have an ETA at this time but hope to resolve this as soon as possible.
May 27, 2026 - 11:28 EDT

About This Site

We monitor all Ting services 24 hours a day, seven days a week. In the event of a service disruption, we'll post information here to keep you informed of the current status.

Uptime over the past 90 days. View historical uptime.
Arizona Operational
90 days ago
99.93 % uptime
Today
Tucson Operational
90 days ago
99.33 % uptime
Today
Catalina Operational
90 days ago
100.0 % uptime
Today
Amado Operational
90 days ago
100.0 % uptime
Today
Douglas Operational
90 days ago
100.0 % uptime
Today
Green Valley Operational
90 days ago
100.0 % uptime
Today
Marana Operational
90 days ago
100.0 % uptime
Today
Mt. Lemmon Operational
90 days ago
100.0 % uptime
Today
Nogales Operational
90 days ago
100.0 % uptime
Today
Oracle Operational
90 days ago
100.0 % uptime
Today
Oro Valley Operational
90 days ago
100.0 % uptime
Today
Rio Rico Operational
90 days ago
100.0 % uptime
Today
Sahuarita Operational
90 days ago
100.0 % uptime
Today
San Manuel Operational
90 days ago
99.77 % uptime
Today
Tubac Operational
90 days ago
100.0 % uptime
Today
Vail Operational
90 days ago
99.97 % uptime
Today
California Operational
90 days ago
99.95 % uptime
Today
Culver City, CA Operational
90 days ago
99.99 % uptime
Today
Encinitas, CA Operational
90 days ago
99.84 % uptime
Today
Fullerton, CA Operational
90 days ago
100.0 % uptime
Today
Solana Beach, CA Operational
90 days ago
100.0 % uptime
Today
Carlsbad, CA Operational
90 days ago
100.0 % uptime
Today
Laguna Woods Village Operational
90 days ago
99.87 % uptime
Today
Colorado Operational
90 days ago
99.98 % uptime
Today
Aspen, CO Operational
90 days ago
100.0 % uptime
Today
Basalt, CO Operational
90 days ago
100.0 % uptime
Today
Bayfield, CO Operational
90 days ago
100.0 % uptime
Today
Carbondale, CO Operational
90 days ago
100.0 % uptime
Today
Centennial, CO Operational
90 days ago
100.0 % uptime
Today
Colorado Springs, CO Operational
90 days ago
99.85 % uptime
Today
Cortez, CO Operational
90 days ago
100.0 % uptime
Today
De Beque, CO Operational
90 days ago
100.0 % uptime
Today
Dolores, CO Operational
90 days ago
100.0 % uptime
Today
Durango, CO Operational
90 days ago
100.0 % uptime
Today
Glenwood Springs, CO Operational
90 days ago
100.0 % uptime
Today
Greenwood Village, CO Operational
90 days ago
99.94 % uptime
Today
Grand Junction, CO Operational
90 days ago
100.0 % uptime
Today
New Castle, CO Operational
90 days ago
100.0 % uptime
Today
Parachute, CO Operational
90 days ago
100.0 % uptime
Today
Rifle, CO Operational
90 days ago
100.0 % uptime
Today
Silt, CO Operational
90 days ago
100.0 % uptime
Today
Willits, CO Operational
90 days ago
100.0 % uptime
Today
Thornton, CO Operational
90 days ago
100.0 % uptime
Today
Idaho Operational
90 days ago
99.96 % uptime
Today
Greater Sandpoint, ID Operational
90 days ago
99.92 % uptime
Today
Ponderay, ID Operational
90 days ago
100.0 % uptime
Today
Maryland Operational
90 days ago
100.0 % uptime
Today
Westminster, MD Operational
90 days ago
100.0 % uptime
Today
New Mexico Operational
90 days ago
100.0 % uptime
Today
Farmington, NM Operational
90 days ago
100.0 % uptime
Today
North Carolina Operational
90 days ago
99.68 % uptime
Today
Angiers, NC Operational
90 days ago
99.78 % uptime
Today
Fuquay-Varina, NC Operational
90 days ago
99.69 % uptime
Today
Holly Springs, NC Operational
90 days ago
99.59 % uptime
Today
Rolesville, NC Operational
90 days ago
99.11 % uptime
Today
Sanford, NC Operational
90 days ago
100.0 % uptime
Today
Wake Forest, NC Operational
90 days ago
99.88 % uptime
Today
Tennessee Operational
90 days ago
99.14 % uptime
Today
Memphis Operational
90 days ago
99.14 % uptime
Today
Virginia Partial Outage
90 days ago
99.31 % uptime
Today
Charlottesville, VA Partial Outage
90 days ago
98.63 % uptime
Today
Alexandria, VA Operational
90 days ago
99.99 % uptime
Today
Customer Support Operational
Ting Website, Shop & Your Account Operational
Shipping & Returns Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Ting Internet - Scheduled Maintenance - Charlottesville, VA (Belvedere area) May 30, 2026 00:00-07:00 EDT

On Saturday May 30th from Midnight to 7:00AM ET, we're planning maintenance on the Ting Internet network in Charlottesville, VA to replace a mainline fiber feed in the Dunlora and Belvedere neighborhoods.

This is a permanent fix for customers impacted by fiber cable damage during Thursday morning's maintenance.

During this maintenance window, those customers in the Dunlora and Belvedere areas will experience a disruption in service, after which normal service will be automatically restored.
Posted on May 29, 2026 - 08:55 EDT
May 29, 2026

Unresolved incident: Ting Internet - Maintenance Extended - Charlottesville, VA (Belvedere area).

May 28, 2026
Ting Internet - Partial Outage in Holly Springs NC.
Resolved - All homes affected by this outage are up and online after repairs by our field team.
May 28, 16:23 EDT
Identified - The issue has been identified and a fix is being implemented.
May 28, 14:33 EDT
Update - Field team is on-site and investigating
May 28, 13:55 EDT
Investigating - We are currently investigating an outage impacting service for a small number of customers within our Holly Springs, NC market. We will provide more information as it becomes available.
May 28, 12:30 EDT
Ting Internet - Scheduled Maintenance - Charlottesville, VA (Belvedere area)
Completed - The scheduled maintenance has been completed.
May 28, 06:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 00:00 EDT
Scheduled - On Thursday May 28th from Midnight to 6:00AM ET, we're planning maintenance on the Ting Internet network in Charlottesville, VA to accommodate to a storm sewer project on Rio Rd.

During this maintenance window, some customers in the Dunlora and Belvedere areas will experience a disruption in service, after which normal service will be automatically restored.
May 25, 11:10 EDT
Ting Internet - Greenwood Village CO - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
May 28, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 01:00 EDT
Scheduled - On the night of May 27th into May 28th, we're planning scheduled maintenance on the Ting Internet network in Greenwood Village. This maintenance will affect several customers near E Arapahoe Rd between S Boston St and S Revere Pkwy. Maintenance will begin at 10 PM MST.

During this maintenance window, customers will experience a disruption in service for an expected period of 3-6 hours overnight, after which normal service will be automatically restored.
May 13, 14:02 EDT
May 27, 2026
May 26, 2026
Ting Internet - Partial Outage in Holly Springs NC.
Resolved - This incident has been resolved.
May 26, 17:51 EDT
Monitoring - Repairs have been completed, and we are seeing connections restored at this time. We will be monitoring the connections closely to ensure there are no further issues. Thank you for your patience.
May 26, 13:33 EDT
Update - Services should start to restore shortly as our field team continues to work on it. We will update as more information becomes available.

Thank you for your patience.
May 26, 12:07 EDT
Update - New fiber has been successfully installed, and crews are now preparing splice cases. Splicing work is expected to begin within the next hour. The current ETA of restoration is 3:00 PM or earlier. We will continue to provide updates as work progresses.
May 26, 11:15 EDT
Identified - A fiber cut has been identified and is currently being assessed for repairs. We will provide an ETA as soon as it becomes available.
May 26, 10:00 EDT
Investigating - We are currently investigating a service outage impacting some customers in the Holly Springs, NC market. Our team is working to identify the cause, and we will share updates as more information becomes available.
May 26, 08:29 EDT
Ting Internet - Outage in Culver City, CA.
Resolved - This incident has been resolved.
May 26, 14:51 EDT
Monitoring - There is now a power outage reported in the area affecting these customers. We will monitor the situation for a while.
May 26, 13:47 EDT
Investigating - We are currently investigating a service outage impacting some customers in the Culver City, CA market. Our team is working to identify the cause, and we will share updates as more information becomes available
May 26, 13:29 EDT
May 25, 2026
Ting Internet - Charlottesvile, Va - Partial Outage
Resolved - This incident has been resolved.
May 25, 22:27 EDT
Monitoring - Technicians have completed repairs on the damaged fiber, and we are observing a steady restoration of customer services.
May 25, 21:10 EDT
Identified - Field technicians are on-site and have successfully isolated the fiber break. Repair work is starting now.
May 25, 20:33 EDT
Investigating - Ting Internet engineers are investigating reports of an outage impacting service for some customers in CHARLOTTESVILLE VA. We will post further information and next steps here as soon as it becomes available.
May 25, 18:59 EDT
May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026
Ting Internet - Rolesville, NC - Partial Outage
Resolved - This incident has been resolved.
May 22, 16:22 EDT
Monitoring - We have found and repaired an issue with a mainline fiber, and service was restored at 2:05PM ET. We are monitoring to ensure the issue is fully resolved.
May 22, 14:52 EDT
Investigating - Ting Internet engineers are investigating reports of an outage impacting service for some customers in Rolesville, NC. We will post further information and next steps here as soon as it becomes available.
May 22, 13:10 EDT
May 21, 2026
Maintenance complete - Please reboot your equipment
Resolved - This incident has been resolved.
May 21, 16:44 EDT
Monitoring - After last night's critical maintenance, some of our residential and commercial customers may need to reboot their internal equipment such as routers, etc. to restore service. If you find yourself without service this morning, please complete a reboot. For any further issues, please contact us.
May 21, 07:53 EDT
Ting Internet - Outage in Walker Square MDU's Charlottesville, VA.
Resolved - This incident has been resolved.
May 21, 16:42 EDT
Monitoring - A fix has been implemented and we are monitoring the results. If you continue to have issues with your service please power cycle your equipment, thank you
May 21, 14:00 EDT
Identified - Ting Internet engineers are currently working to resolve an outage affecting some customers in Walker Square MDU's, Charlottesville, VA. We will provide additional updates as more information becomes available.
May 21, 09:14 EDT
Charlottesville, VA - Scheduled overnight maintenance
Completed - The scheduled maintenance has been completed.
May 21, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 00:00 EDT
Scheduled - On Thursday May 21st from 12:00AM to 7:00AM ET, we're planning scheduled maintenance on the Ting Internet network in Charlottesville, VA to consolidate connections and improve capacity.

During this maintenance window, affected customers will experience a disruption in service, after which normal service will be automatically restored.
May 13, 19:33 EDT
May 20, 2026
Charlottesville VA - Some services still offline after maintenance
Resolved - This incident has been resolved.
May 20, 16:43 EDT
Monitoring - A fix has been implemented, and we are currently seeing service restored for affected customers. If you are still experiencing issues, please reboot your router and fiber ONT. If the problem persists after rebooting, contact us at 1-844-846-4994 for further troubleshooting assistance.
May 20, 11:41 EDT
Update - We are still working on finishing up the maintenance from earlier this morning. Please stand by as we continue to work to resolve any customers that are still offline from the over night maintenance.

Thank you for your patience.
May 20, 08:58 EDT
Investigating - Some services remain offline after overnight maintenance around the Charlottesville downtown mall. Most offline services related to this maintenance are on or near the downtown mall, or in the north downtown area. Ting techs are in the field working through affected fiber lines, and we apologize for the inconvenience as we work to update the oldest segment of our network in Charlottesville.
May 20, 06:54 EDT
Charlottesville, VA - Scheduled overnight maintenance
Completed - The scheduled maintenance has been completed.
May 20, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 00:00 EDT
Scheduled - On Wednesday May 20th from 12:00AM to 7:00AM ET, we're planning scheduled maintenance on the Ting Internet network in Charlottesville, VA to consolidate connections and improve capacity.

During this maintenance window, affected customers will experience a disruption in service, after which normal service will be automatically restored.
May 19, 13:28 EDT
May 19, 2026

No incidents reported.

May 18, 2026
Small outage in Fuquay-Varina, North Carolina
Resolved - We were able to identify the issue with the service and repair quickly.

Issue should now be considered resolved. Thank you for your patience.
May 18, 18:55 EDT
Investigating - We are currently investigating a small outage. Please stand by as we will update with further information as it becomes available.

Thank you for your patience.
May 18, 12:16 EDT
May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026
Parachute, CO - Degraded Network Performance
Resolved - This incident has been resolved.
May 15, 17:00 EDT
Update - A fix has been implemented and we are monitoring the results. If customers are still experiencing slow speeds please contact Internet Support.
Residential 1-844-846-4994 Commercial 1-855-856-6788 thank you
May 14, 17:09 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 14, 16:59 EDT
Update - As we continue to work on a resolution, users may experience a brief, temporary service interruption today between 2:00 PM – 3:00 PM MDT. We appreciate your patience and are working to minimize the impact.
May 14, 15:25 EDT
Identified - We are currently experiencing degraded performance in Parachute, CO. Our field team is actively investigating and working toward a resolution. We will provide updates as more information becomes available.
May 14, 13:20 EDT
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