SimplyBits - Golder Ranch Tower Outage
Identified - Our third party network partner has confirmed an outage affecting two of our towers, Golder Ranch and Catalina due to a fiber cut in the area. 79 customers are affected.
Third party technicians are working with us on restoration, but no ETR has been provided as of yet.
Sep 08, 2026 - 17:55 EDT
Update - We have one of our infrastructure technicians heading out to the tower site for further investigation.
Sep 08, 2026 - 16:20 EDT
Investigating - We have discovered an issue with our tower in the Catalina, AZ area (Golder Ranch). There are approximately 47 customers connected to this tower, all of which are currently offline. Our engineers are currently looking into a fix as soon as possible.
Sep 08, 2026 - 15:56 EDT
Ting Internet - Memphis, TN - Partial Outage
Update - This issue is ongoing, mostly affecting the Peachtree Apartment units. Our partners have been notified and are working on a repair. I do not have an ETA at this time.

Thank you for your patience.
Sep 05, 2026 - 09:38 EDT
Update - We are continuing to work on a fix for this issue.
Sep 04, 2026 - 22:02 EDT
Update - Field crews are continuing to work on site toward a resolution. We do not have any new updates to report at this time, but we will share more details as soon as further information becomes available.
Sep 04, 2026 - 22:02 EDT
Identified - Field crews have arrived on site and successfully identified the cause of the damage. Repairs are currently being prepped and will begin shortly. We will share further details and progress updates here as more information becomes available.
Sep 04, 2026 - 18:39 EDT
Investigating - Ting Internet engineers are investigating reports of an outage impacting service for some customers in Memphis, TN. We will post further information and next steps here as soon as it becomes available.
Sep 04, 2026 - 16:30 EDT

About This Site

We monitor all Ting services 24 hours a day, seven days a week. In the event of a service disruption, we'll post information here to keep you informed of the current status.

Uptime over the past 90 days. View historical uptime.
Arizona Major Outage
90 days ago
99.61 % uptime
Today
Tucson Major Outage
90 days ago
97.61 % uptime
Today
Catalina Major Outage
90 days ago
99.46 % uptime
Today
Amado Operational
90 days ago
100.0 % uptime
Today
Douglas Operational
90 days ago
99.4 % uptime
Today
Green Valley Operational
90 days ago
100.0 % uptime
Today
Marana Operational
90 days ago
100.0 % uptime
Today
Mt. Lemmon Operational
90 days ago
99.95 % uptime
Today
Nogales Operational
90 days ago
100.0 % uptime
Today
Oracle Operational
90 days ago
100.0 % uptime
Today
Oro Valley Major Outage
90 days ago
99.46 % uptime
Today
Rio Rico Operational
90 days ago
100.0 % uptime
Today
Sahuarita Operational
90 days ago
100.0 % uptime
Today
San Manuel Operational
90 days ago
100.0 % uptime
Today
Tubac Operational
90 days ago
100.0 % uptime
Today
Vail Operational
90 days ago
98.35 % uptime
Today
California Operational
90 days ago
99.92 % uptime
Today
Culver City, CA Operational
90 days ago
99.99 % uptime
Today
Encinitas, CA Operational
90 days ago
100.0 % uptime
Today
Fullerton, CA Operational
90 days ago
100.0 % uptime
Today
Solana Beach, CA Operational
90 days ago
100.0 % uptime
Today
Carlsbad, CA Operational
90 days ago
100.0 % uptime
Today
Laguna Woods Village Operational
90 days ago
99.57 % uptime
Today
Colorado Operational
90 days ago
99.93 % uptime
Today
Aspen, CO Operational
90 days ago
100.0 % uptime
Today
Basalt, CO Operational
90 days ago
100.0 % uptime
Today
Bayfield, CO Operational
90 days ago
100.0 % uptime
Today
Carbondale, CO Operational
90 days ago
100.0 % uptime
Today
Centennial, CO Operational
90 days ago
99.01 % uptime
Today
Colorado Springs, CO Operational
90 days ago
99.84 % uptime
Today
Cortez, CO Operational
90 days ago
100.0 % uptime
Today
De Beque, CO Operational
90 days ago
100.0 % uptime
Today
Dolores, CO Operational
90 days ago
100.0 % uptime
Today
Durango, CO Operational
90 days ago
100.0 % uptime
Today
Glenwood Springs, CO Operational
90 days ago
99.94 % uptime
Today
Greenwood Village, CO Operational
90 days ago
99.98 % uptime
Today
Grand Junction, CO Operational
90 days ago
100.0 % uptime
Today
New Castle, CO Operational
90 days ago
100.0 % uptime
Today
Parachute, CO Operational
90 days ago
100.0 % uptime
Today
Rifle, CO Operational
90 days ago
100.0 % uptime
Today
Silt, CO Operational
90 days ago
100.0 % uptime
Today
Willits, CO Operational
90 days ago
100.0 % uptime
Today
Thornton, CO Operational
90 days ago
100.0 % uptime
Today
Idaho Operational
90 days ago
100.0 % uptime
Today
Greater Sandpoint, ID Operational
90 days ago
100.0 % uptime
Today
Ponderay, ID Operational
90 days ago
100.0 % uptime
Today
Maryland Operational
90 days ago
99.99 % uptime
Today
Westminster, MD Operational
90 days ago
99.99 % uptime
Today
New Mexico Operational
90 days ago
100.0 % uptime
Today
Farmington, NM Operational
90 days ago
100.0 % uptime
Today
North Carolina Operational
90 days ago
99.35 % uptime
Today
Angiers, NC Operational
90 days ago
99.9 % uptime
Today
Fuquay-Varina, NC Operational
90 days ago
98.57 % uptime
Today
Holly Springs, NC Operational
90 days ago
98.58 % uptime
Today
Rolesville, NC Operational
90 days ago
99.9 % uptime
Today
Sanford, NC Operational
90 days ago
100.0 % uptime
Today
Wake Forest, NC Operational
90 days ago
99.17 % uptime
Today
Tennessee Partial Outage
90 days ago
92.43 % uptime
Today
Memphis Partial Outage
90 days ago
92.43 % uptime
Today
Virginia Operational
90 days ago
98.05 % uptime
Today
Charlottesville, VA Operational
90 days ago
96.15 % uptime
Today
Alexandria, VA Operational
90 days ago
99.96 % uptime
Today
Customer Support Operational
Ting Website, Shop & Your Account Operational
Shipping & Returns Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Ting Fixed Wireless - Tucson, AZ - Scheduled Maintenance Sep 15, 2026 05:00-08:00 EDT

We will be conducting infrastructure Maintenance to improve network stability and customer reliability This customer impacting. The upgrades will run starting 5AM ET for approximately 3 hours
We anticipate that there may be some downtime for customers during this window of approximately 20 minutes

Firmware Upgrades: 25.1 Canopy | Batch 1 Tower Sites

Cascabel
Milagrosa
Quartz Hill
Redington Ranch
Redington Ranch 2
Posted on Sep 02, 2026 - 14:59 EDT

Ting Fixed Wireless - Tucson, AZ - Scheduled Maintenance Sep 16, 2026 05:00-08:00 EDT

We will be conducting infrastructure Maintenance to improve network stability and customer reliability This customer impacting. The upgrades will run starting 5AM ET for approximately 3 hours
We anticipate that there may be some downtime for customers during this window of approximately 20 minutes

Firmware Upgrades: 25.1 Canopy | Batch 2

6303 Tanque Verde
Bush Hill
NorthSwan Tower
Orpheum
Resort View
Posted on Sep 02, 2026 - 16:00 EDT

Ting Fixed Wireless - Tucson, AZ - Scheduled Maintenance Sep 17, 2026 05:00-08:00 EDT

We will be conducting infrastructure Maintenance to improve network stability and customer reliability This customer impacting. The upgrades will run starting 5AM ET for approximately 3 hours
We anticipate that there may be some downtime for customers during this window of approximately 20 minutes

Firmware Upgrades: 25.1 Canopy | Batch 3

5151 Building
Bank of America
Camp Lowell
Country Club Tower
Transamerica Building (TA)
Posted on Sep 02, 2026 - 16:03 EDT

Ting Fixed Wireless - Tucson, AZ - Scheduled Maintenance Sep 18, 2026 05:00-08:00 EDT

We will be conducting infrastructure Maintenance to improve network stability and customer reliability This customer impacting. The upgrades will run starting 5AM ET for approximately 3 hours
We anticipate that there may be some downtime for customers during this window of approximately 20 minutes

Firmware Upgrades: 25.1 Canopy | Batch 4

Beacon Hill
Dove Mountain
Gila Monster
Missile Base
MUSD - Mountain View High School
MUSD - Tortolita Middle School
Old Vail
Piano Mtn
Sundown
Posted on Sep 02, 2026 - 16:06 EDT

Ting Fixed Wireless - Tucson, AZ - Scheduled Maintenance Sep 21, 2026 05:00-08:00 EDT

We will be conducting infrastructure Maintenance to improve network stability and customer reliability This customer impacting. The upgrades will run starting 5AM ET for approximately 3 hours
We anticipate that there may be some downtime for customers during this window of approximately 20 minutes

Firmware Upgrades: 25.1 Canopy | Batch 5

Crestview
Desert House of Prayer
LaCholla Office Park
NWST - Walker Road Radio Tower
Redemptorist Renewal (RRC)
Sky Canyon
Zinna Radio Tower
Posted on Sep 02, 2026 - 16:10 EDT

Ting Fixed Wireless - Tucson, AZ - Scheduled Maintenance Sep 22, 2026 05:00-08:00 EDT

We will be conducting infrastructure Maintenance to improve network stability and customer reliability This customer impacting. The upgrades will run starting 5AM ET for approximately 3 hours
We anticipate that there may be some downtime for customers during this window of approximately 20 minutes

Firmware Upgrades: 25.1 Canopy | Batch 6

Eagles Nest
Green Valley Cell Tower
Sahuarita HS
Tubac FD Station 3
Posted on Sep 02, 2026 - 16:12 EDT

Ting Fixed Wireless - Tucson, AZ - Scheduled Maintenance Sep 23, 2026 05:00-08:00 EDT

We will be conducting infrastructure Maintenance to improve network stability and customer reliability This customer impacting. The upgrades will run starting 5AM ET for approximately 3 hours
We anticipate that there may be some downtime for customers during this window of approximately 20 minutes

Firmware Upgrades: 25.1 Canopy | Batch 7

Asarco
DOU-Argus
DOU-Border Cell
DOU-Gadsden Hotel
KNOG Studio Tower
KNOG Tank Tower
Mt Fagan
Peck Canyon
Rio Rico Fire Dept Station 2
Tubac FD Station 1
Posted on Sep 02, 2026 - 16:14 EDT

Ting Fixed Wireless - Tucson, AZ - Scheduled Maintenance Sep 24, 2026 05:00-08:00 EDT

We will be conducting infrastructure Maintenance to improve network stability and customer reliability This customer impacting. The upgrades will run starting 5AM ET for approximately 3 hours
We anticipate that there may be some downtime for customers during this window of approximately 20 minutes

Firmware Upgrades: 25.1 Canopy | Batch 8

Bigelow Journal Tower
Loma Linda Tank
Mt Lemmon Radio Ridge
Oak Creek
San Manuel Tower
Posted on Sep 02, 2026 - 16:16 EDT

Ting Fixed Wireless - Tucson, AZ - Scheduled Maintenance Sep 25, 2026 05:00-08:00 EDT

We will be conducting infrastructure Maintenance to improve network stability and customer reliability This customer impacting. The upgrades will run starting 5AM ET for approximately 3 hours
We anticipate that there may be some downtime for customers during this window of approximately 20 minutes

Firmware Upgrades: 25.1 Canopy | Batch 9

Catalina P
Golder Ranch
Winsett
Posted on Sep 02, 2026 - 16:18 EDT

Ting Fixed Wireless - Tucson, AZ - Scheduled Maintenance Sep 28, 2026 05:00-08:00 EDT

We will be conducting infrastructure Maintenance to improve network stability and customer reliability This customer impacting. The upgrades will run starting 5AM ET for approximately 3 hours
We anticipate that there may be some downtime for customers during this window of approximately 20 minutes

Firmware Upgrades: 25.1 Canopy | Batch 10

Ace Hardware
Corona SC Pole 3
Escalante
Posted on Sep 02, 2026 - 16:20 EDT

Sep 9, 2026

Ting Backend Server Maintenance
Completed - The scheduled maintenance has been completed.
Sep 9, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 00:00 EDT
Scheduled - We will be performing maintenance on some backend services that may affect account access and updating overnight. This maintenance will be completed by 1 AM EST and services will be operational at that point. No internet services will be affected; this only relates to our website and account management tools.
Sep 1, 15:05 EDT

Sep 8, 2026

Small outage in the Honeycutt area in Fuquay-Varina, NC
Resolved - This incident has been resolved.
Sep 8, 17:25 EDT
Monitoring - We have discovered the piece of equipment that caused the issue. It has been dealt with and service should now be up and running and working.

Thank you for your patience as we were able to fix the issue in a timely manner.
Sep 8, 14:01 EDT
Investigating - We are currently seeing a small amount of customers have there service go in and out and have opened up an investigation. Please stand by as we gather more information and update.

Thank you for your patience.
Sep 8, 12:55 EDT

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

Unresolved incident: Ting Internet - Memphis, TN - Partial Outage.

Sep 4, 2026

Sep 3, 2026

No incidents reported.

Sep 2, 2026

Small outage in Laguna Woods Village, CA
Resolved - This incident has been resolved.
Sep 2, 19:51 EDT
Monitoring - Looks like all customers should be back up and working.

Thank you for your patience.
Sep 2, 14:22 EDT
Investigating - We are currently investigating a small number of customers that appear to have lost service. We will update this post as more information becomes available.

Thank you for your patience.
Sep 2, 13:55 EDT

Sep 1, 2026

SimplyBits - Fax Services
Resolved - This incident has been resolved.
Sep 1, 14:59 EDT
Identified - We have discovered an issue with our Fax PRI, which we have reached out to our network partner to help resolve. They are going to be dispatching to fix on the morning on Tues Sept 1.

Our engineering team has tried to re-route fax services in hopes of restoring it while we wait on the fix, but this may not have restored it fully.
Aug 31, 19:11 EDT

Aug 31, 2026

Memphis Tennessee Outage
Resolved - This incident has been resolved.
Aug 31, 23:00 EDT
Monitoring - Fiber repairs are complete and service has been restored. Our engineering teams will continue to monitor the network closely to ensure ongoing stability. Thank you again for your patience throughout this process.
Aug 31, 21:09 EDT
Update - Our field team has begun splicing the fiber cables. Thank you for your continued patience as we work to resolve this issue and restore your service as quickly as possible.
Aug 31, 19:58 EDT
Update - Techs are currently onsite actively working to resolve this ongoing issue. Fiber splicing has begun. Approximate ETA is 2 HRs. This is subject to change.

We appreciate your patience while we get this resolved.
Aug 31, 18:21 EDT
Update - Techs are currently onsite actively working to resolve this ongoing issue. Fiber is being installed and splicing is to begin shortly. Approximate ETA is 2 to 2.5 hours.

We appreciate your patience while we get this resolved.
Aug 31, 17:45 EDT
Update - We are continuing to work on a fix for this issue.
Aug 31, 16:51 EDT
Update - Our repair crews are currently on their way to replace the damaged fiber line. Splicing teams are on standby to begin fixing the connection as soon as the new fiber arrives. We will send another update as soon as splicing begins and we have a clearer estimated restoration time. Thank you for your patience.
Aug 31, 15:39 EDT
Update - Our partner has found the damaged area and techs are in the field and work to repair is ongoing. We do not have an ETA at this time.

We appreciate your patience while we get this resolved.
Aug 31, 14:30 EDT
Identified - The issues this morning are caused by a fiber strike. Technicians are working on the repair. We do not have an ETA at this time.
Aug 31, 10:31 EDT
Investigating - We're seeing some issues in Memphis Tn market this morning and techs are investigating. We will update when we have more.
Aug 31, 09:39 EDT

Aug 30, 2026

No incidents reported.

Aug 29, 2026

Ting Internet - Wake Forest, NC - Partial Outage
Resolved - This incident has been resolved.
Aug 29, 17:34 EDT
Monitoring - Repairs are complete, and all services are now fully restored. If your service is still offline please reboot your equipment. If rebooting your equipment does not resolve the issue please call support at 1-844-846-4994.

Thank you for your patience.
Aug 29, 15:40 EDT
Update - New transport fiber has been placed and splicing is actively in progress. Initial service restorations are expected to begin in approximately 60 to 90 minutes, though full recovery depends on final testing to confirm no additional fiber damage exists. We will continue monitoring and post another update as progress develops.
Aug 29, 14:45 EDT
Update - Our technicians are on site currently working on this issue. There is some pre work that needs to be done before splicing can begin and that is in progress.

Thank you for your patience as we work to resolve this issue.
Aug 29, 12:26 EDT
Identified - Field teams found multiple damaged fiber cables—the scope is larger than originally assessed. We are mobilizing additional resources to help restore services. The team will be back on-site tomorrow morning to begin repairs. Thank you for your patience as we work to resolve this issue.
Aug 28, 21:47 EDT
Update - We are continuing to investigate this issue.
Aug 28, 21:35 EDT
Update - We are continuing to investigate this issue.
Aug 28, 20:06 EDT
Update - Our field engineers have arrived on-site and are actively investigating the cause of the issue. We currently do not have an estimated time of restoration (ETR), but we will provide another update as soon as more information becomes available.
Aug 28, 18:35 EDT
Investigating - Ting Internet engineers are investigating reports of an outage impacting service for some customers in Wake Forest, NC. We will post further information and next steps here as soon as it becomes available.
Aug 28, 17:02 EDT

Aug 28, 2026

Ting Internet - Memphis, TN - Partial Outage
Resolved - This incident has been resolved.
Aug 28, 14:41 EDT
Identified - Our field team is responding to a damaged fiber optic cable near New Allen Road and Hawkins Mill Road. Crews are currently assessing the impact and working on next steps to restore service.
Aug 27, 22:21 EDT
Investigating - Ting Internet engineers are investigating reports of an outage impacting service for some customers in Memphis, TN. We will post further information and next steps here as soon as it becomes available.
Aug 27, 22:17 EDT

Aug 27, 2026

Ting Internet - Charlottesville, VA - Partial Outage
Resolved - This incident has been resolved.
Aug 27, 14:16 EDT
Investigating - Ting Internet engineers are investigating reports of an outage impacting service for some customers in Charlottesville, VA. We will post further information and next steps here as soon as it becomes available.
Aug 27, 12:39 EDT
Fuquay Varina NC
Resolved - This incident has been resolved.
Aug 27, 12:40 EDT
Monitoring - Repairs have been completed and we are showing all impacted customers restored. Thank you for your patience.
Aug 27, 11:09 EDT
Update - At this point, most repairs have been completed, and only a handful of customers remain offline. Our field team will continue working this morning to restore service to those who are still offline.

Thank you for your patience and understanding as we work to complete the remaining repairs.
Aug 27, 08:43 EDT
Update - The field team is currently working on splicing the damaged fiber and progress is being made. Thank you for your patience as we work to resolve this issue.
Aug 26, 22:32 EDT
Update - We are continuing to work on a fix for this issue.
Aug 26, 20:13 EDT
Update - As our techs have been able to identify the issue here, unfortunately we're going to need to run new conduit and Fiber in place of the damaged areas. This is going to take some time and the current estimated ETA for repair is Thursday August 27.

We appreciate your patience while we sort this out.
Aug 26, 16:07 EDT
Identified - We have located the fiber strike and damage. Please stand by while we look to start repairs and start restoring service.

Thank you for your patience.
Aug 26, 11:18 EDT
Investigating - We are seeing approximately 200 customers offline at this time. Our field techs will be investigating the cause soon and we will update as we can.
Aug 26, 09:55 EDT
Small outage in Alexandria VA
Resolved - This incident has been resolved.
Aug 27, 08:45 EDT
Monitoring - All of the affected customers have recovered at this time. We will monitor for a time.
Aug 26, 17:05 EDT
Investigating - We are currently investigating a small outage. We will update as more information becomes available.

Thank you for your patience as we investigate.
Aug 26, 16:52 EDT

Aug 26, 2026

Wake Forest NC, Alba Rose area.
Resolved - This incident has been resolved.
Aug 26, 16:50 EDT
Monitoring - Everything should be back up and working. We will continue to monitor the maintenance results.

Thank you for your patience.
Aug 26, 10:44 EDT
Identified - We are performing some emergency Maintenance in the Alba Rose area of Wake Forest NC this morning that may affect up to 30 customers. We will post updates on progress as we can.
Aug 26, 09:44 EDT
Charlottesville VA Fountain CT
Resolved - This incident has been resolved.
Aug 26, 09:43 EDT
Update - Our field team has put a temporary fix in place to restore service on Fountain Ct. Technicians will be back on-site tomorrow to complete permanent repairs.
Aug 23, 20:33 EDT
Identified - Our technician has arrived on-site and identified the issue affecting service at Fountain Ct. Repairs are currently underway, and we'll share an estimated restoration time shortly.
Aug 23, 18:58 EDT
Update - We're seeing up to 20 customers on Fountain CT offline. Our field team will be looking into the cause. Will update when we have more.
Aug 23, 17:26 EDT
Investigating - We're seeing 3 customers on Fountain CT offline. Our field team will be looking into the cause. Will update when we have more.
Aug 23, 17:19 EDT
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