Update - We are continuing to work on a fix for this issue.
Feb 06, 2026 - 15:30 EST
Identified - as of 3:00PM - Ting technicians are on site at a potential fiber cut in the area.  Once the damage has been located we will form a plan for repair and restoration.
Feb 06, 2026 - 15:00 EST
Investigating - Ting Internet engineers are investigating reports of an outage impacting service for some customers in Charlottesville, VA. We will post further information and next steps here as soon as it becomes available.
Feb 06, 2026 - 14:18 EST

About This Site

We monitor all Ting services 24 hours a day, seven days a week. In the event of a service disruption, we'll post information here to keep you informed of the current status.

Arizona Operational
90 days ago
99.62 % uptime
Today
Tucson Operational
90 days ago
98.73 % uptime
Today
Catalina Operational
90 days ago
100.0 % uptime
Today
Amado Operational
90 days ago
100.0 % uptime
Today
Douglas Operational
90 days ago
100.0 % uptime
Today
Green Valley Operational
90 days ago
100.0 % uptime
Today
Marana Operational
90 days ago
100.0 % uptime
Today
Mt. Lemmon Operational
90 days ago
95.61 % uptime
Today
Nogales Operational
90 days ago
100.0 % uptime
Today
Oracle Operational
90 days ago
100.0 % uptime
Today
Oro Valley Operational
90 days ago
100.0 % uptime
Today
Rio Rico Operational
90 days ago
100.0 % uptime
Today
Sahuarita Operational
90 days ago
100.0 % uptime
Today
San Manuel Operational
90 days ago
100.0 % uptime
Today
Tubac Operational
90 days ago
100.0 % uptime
Today
Vail Operational
90 days ago
100.0 % uptime
Today
California Operational
90 days ago
99.67 % uptime
Today
Culver City, CA Operational
90 days ago
99.96 % uptime
Today
Encinitas, CA Operational
90 days ago
100.0 % uptime
Today
Fullerton, CA Operational
90 days ago
100.0 % uptime
Today
Solana Beach, CA Operational
90 days ago
100.0 % uptime
Today
Carlsbad, CA Operational
90 days ago
99.99 % uptime
Today
Laguna Woods Village Operational
90 days ago
98.11 % uptime
Today
Colorado Operational
90 days ago
99.99 % uptime
Today
Aspen, CO Operational
90 days ago
100.0 % uptime
Today
Basalt, CO Operational
90 days ago
100.0 % uptime
Today
Bayfield, CO Operational
90 days ago
100.0 % uptime
Today
Carbondale, CO Operational
90 days ago
100.0 % uptime
Today
Centennial, CO Operational
90 days ago
100.0 % uptime
Today
Colorado Springs, CO Operational
90 days ago
100.0 % uptime
Today
Cortez, CO Operational
90 days ago
100.0 % uptime
Today
De Beque, CO Operational
90 days ago
100.0 % uptime
Today
Dolores, CO Operational
90 days ago
100.0 % uptime
Today
Durango, CO Operational
90 days ago
100.0 % uptime
Today
Glenwood Springs, CO Operational
90 days ago
100.0 % uptime
Today
Greenwood Village, CO Operational
90 days ago
99.84 % uptime
Today
Grand Junction, CO Operational
90 days ago
100.0 % uptime
Today
New Castle, CO Operational
90 days ago
100.0 % uptime
Today
Parachute, CO Operational
90 days ago
100.0 % uptime
Today
Rifle, CO Operational
90 days ago
100.0 % uptime
Today
Silt, CO Operational
90 days ago
100.0 % uptime
Today
Willits, CO Operational
90 days ago
100.0 % uptime
Today
Thornton, CO Operational
90 days ago
99.97 % uptime
Today
Idaho Operational
90 days ago
100.0 % uptime
Today
Greater Sandpoint, ID Operational
90 days ago
100.0 % uptime
Today
Ponderay, ID Operational
90 days ago
100.0 % uptime
Today
Maryland Operational
90 days ago
100.0 % uptime
Today
Westminster, MD Operational
90 days ago
100.0 % uptime
Today
New Mexico Operational
90 days ago
100.0 % uptime
Today
Farmington, NM Operational
90 days ago
100.0 % uptime
Today
North Carolina Operational
90 days ago
99.86 % uptime
Today
Angiers, NC Operational
90 days ago
100.0 % uptime
Today
Fuquay-Varina, NC Operational
90 days ago
99.68 % uptime
Today
Holly Springs, NC Operational
90 days ago
99.95 % uptime
Today
Rolesville, NC Operational
90 days ago
99.72 % uptime
Today
Sanford, NC Operational
90 days ago
99.93 % uptime
Today
Wake Forest, NC Operational
90 days ago
99.89 % uptime
Today
Tennessee Operational
90 days ago
98.39 % uptime
Today
Memphis Operational
90 days ago
98.39 % uptime
Today
Virginia Partial Outage
90 days ago
99.36 % uptime
Today
Charlottesville, VA Partial Outage
90 days ago
98.77 % uptime
Today
Alexandria, VA Operational
90 days ago
99.94 % uptime
Today
Customer Support Operational
Ting Website, Shop & Your Account Operational
Shipping & Returns Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Ting Internet - Scheduled Maintenance - Culver City, CA (Jackson Ave) Feb 9, 2026 11:00-19:00 EST

On Monday February 9th from 08:00 AM until 5:00 PM PT, Ting Internet engineers will be performing scheduled maintenance to move a section of our fiber infrastructure to accommodate a new building project.

Customers in the Jackson Ave area expected to be part of this maintenance have been contacted directly.

During this maintenance, affected customers may experience a service disruption after which connections will automatically be restored. We will be working hard to ensure any downtime is as minimal as possible.

Posted on Feb 05, 2026 - 18:12 EST
Feb 6, 2026
Completed - The scheduled maintenance has been completed.
Feb 6, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 05:00 EST
Scheduled - Ting Internet / Simplybits engineers will be performing maintenance to update firmware on our equipment on Friday February 6th, 3:00AM - 5:00AM Mountain Standard Time.

During this maintenance, some customers may experience a brief service disruption after which connections will automatically be restored. We will be working hard to ensure any downtime is as minimal as possible.

Feb 4, 11:10 EST
Feb 5, 2026
Resolved - This incident has been resolved.
Feb 5, 17:39 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 5, 14:48 EST
Investigating - We are currently investigating an issue impacting service for a small number of customers within our Alexandria, VA, market. We will provide more information as it becomes available.
Feb 5, 14:26 EST
Completed - The scheduled maintenance has been completed.
Feb 5, 09:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 08:00 EST
Scheduled - On Thursday February 5th from 06:00 AM until 7:00 AM MT, Ting Internet engineers will be performing emergency maintenance on our fiber infrastructure.

Customers expected to be part of this maintenance have been contacted directly.

During this maintenance, affected customers will experience a service disruption after which connections will automatically be restored. We will be working hard to ensure any downtime is as minimal as possible.

Feb 4, 19:21 EST
Feb 4, 2026
Resolved - This incident has been resolved.
Feb 4, 15:39 EST
Investigating - Ting Internet engineers are investigating reports of an outage impacting service for some customers on Trailside Ct and Riverwalk Crossing in Charlottesville, VA. We will post further information and next steps here as soon as it becomes available.
Feb 4, 15:01 EST
Completed - The scheduled maintenance has been completed.
Feb 4, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 05:00 EST
Scheduled - Ting Internet / Simplybits engineers will be performing maintenance to update firmware on our equipment on Wednesday February 4th, 3:00AM - 5:00AM Mountain Standard Time.

During this maintenance, some customers may experience a brief service disruption after which connections will automatically be restored. We will be working hard to ensure any downtime is as minimal as possible.

Feb 2, 16:04 EST
Feb 3, 2026
Completed - The scheduled maintenance has been completed.
Feb 3, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 3, 05:00 EST
Scheduled - Ting Internet / Simplybits engineers will be performing maintenance to update firmware on our equipment on Tuesday February 3rd, 3:00AM - 5:00AM Mountain Standard Time.

During this maintenance, some customers may experience a brief service disruption after which connections will automatically be restored. We will be working hard to ensure any downtime is as minimal as possible.

Feb 2, 16:02 EST
Feb 2, 2026
Resolved - Looks like the technicians were able to find the issue and make a quick repair.

Everything should now be working. Please restart your equipment and reach out if you continue to have technical issues at our toll free help line 1-844-846-4994.

Thank you for your patience.

Feb 2, 18:44 EST
Update - We have dispatched technicians onsite to investigate the reason for the outage.

Please stand by as more information becomes available.

Feb 2, 18:07 EST
Investigating - We are currently investigating a small outage that is impacting a handful of customers.

Please stand by as we gather more information as it becomes available we will continue to post those updates.

Thank you for your patience.

Feb 2, 16:54 EST
Completed - The scheduled maintenance has been completed.
Feb 2, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 05:00 EST
Scheduled - Ting Internet / Simplybits engineers will be performing maintenance to update firmware on our equipment on Monday February 2nd, 3:00AM - 5:00AM Mountain Standard Time.

During this maintenance, some customers may experience a brief service disruption after which connections will automatically be restored. We will be working hard to ensure any downtime is as minimal as possible.

Jan 30, 17:16 EST
Feb 1, 2026
Resolved - This incident has been resolved.
Feb 1, 12:51 EST
Identified - This outage looks to be power related at this time. We will update further if things change.
Feb 1, 10:25 EST
Investigating - We are investigating a small number of customers offline in Rolesville this morning. No ETA at this time. We will provide updates as they become available.
Feb 1, 10:18 EST
Jan 31, 2026
Resolved - This incident has been resolved.
Jan 31, 15:09 EST
Update - All customers should now be back online. We will monitor this issue for a time before closing.
Jan 31, 13:44 EST
Monitoring - At this time only 1 address is still affected. We are working to get this customer online and will monitor the status.
Jan 31, 12:08 EST
Update - Repair work is temporarily paused due to cold weather conditions and repairs will resume tomorrow morning. Thank you for your patience as we work to resolve the issue and restore service.
Jan 30, 20:57 EST
Update - Our technicians are currently working on rerouting and splicing fibers to return service back to customers currently offline
Jan 30, 20:13 EST
Update - We are continuing to work on a fix for this issue.
Jan 30, 18:29 EST
Update - We are continuing to work on a fix for this issue.
Jan 30, 17:19 EST
Update - Our crews are still actively troubleshooting and repairing fiber lines, thank you for your patience.
Jan 30, 15:26 EST
Update - Our crews are back on-site and actively troubleshooting. They’ve identified a few additional issues and are working to trace and resolve them as quickly as possible.
Jan 30, 13:33 EST
Update - Repairs are paused for the night; our team will continue with repairs tomorrow morning.
Jan 29, 23:58 EST
Update - Fiber repair in progress. Services are starting to come back online. We appreciate your patience as we restore connectivity for all users
Jan 29, 22:41 EST
Identified - The issue has been identified and a fix is being implemented.
Jan 29, 20:29 EST
Update - We are continuing to investigate this issue.
Jan 29, 19:30 EST
Update - We are continuing to investigate this issue.
Jan 29, 18:31 EST
Investigating - We are currently investigating a partial service outage affecting a small number of customers in the Charlottesville, VA market. Additional updates will be shared as more information becomes available.
Jan 29, 17:07 EST
Jan 30, 2026
Resolved - This incident has been resolved.
Jan 30, 16:00 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 30, 15:24 EST
Identified - Ting Internet engineers have identified an issue impacting some of our DHCP servers, which is an internal system which assigns IP addresses, which can result in an outage impacting service for some customers. It is actively being worked on at this time.

Customers in Sandpoint ID, Memphis TN, Grand Valley CO and Thorton CO are not impacted.

We will post further information and next steps here as soon as it becomes available.

Jan 30, 15:15 EST
Completed - The scheduled maintenance has been completed.
Jan 30, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 05:00 EST
Scheduled - Ting Internet / Simplybits engineers will be performing maintenance to update firmware on our equipment on Friday January 30th, 3:00AM - 5:00AM Mountain Standard Time.

During this maintenance, some customers may experience a brief service disruption after which connections will automatically be restored. We will be working hard to ensure any downtime is as minimal as possible.

Jan 29, 17:03 EST
Jan 29, 2026
Completed - The scheduled maintenance has been completed.
Jan 29, 13:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 12:00 EST
Scheduled - On Thursday January 29th 12:00PM to 1:00PM ET, Ting will be performing maintenance on the ting.com website. During this maintenance window, ordering new services and installation scheduling will be temporarily unavailable.

Ting Internet service is not impacted by this maintenance and will continue to operate normally.

Jan 28, 11:19 EST
Completed - The scheduled maintenance has been completed.
Jan 29, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 05:00 EST
Scheduled - Ting Internet / Simplybits engineers will be performing maintenance to update firmware on our equipment on Thursday January 29th, 3:00AM - 5:00AM Mountain Standard Time.

During this maintenance, some customers may experience a brief service disruption after which connections will automatically be restored. We will be working hard to ensure any downtime is as minimal as possible.

Jan 28, 16:45 EST
Jan 28, 2026

No incidents reported.

Jan 27, 2026
Resolved - This incident has been resolved.
Jan 27, 18:41 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 27, 17:00 EST
Investigating - We are currently investigating a service outage impacting some customers in the Alexandria VA market. Our team is working to identify the cause, and we will share updates as more information becomes available.
Jan 27, 16:14 EST
Completed - The scheduled maintenance has been completed.
Jan 27, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 05:00 EST
Scheduled - Ting Internet / Simplybits engineers will be performing maintenance to update firmware on our equipment on Tuesday January 27th, 3:00AM - 5:00AM Mountain Standard Time.

During this maintenance, some customers may experience a brief service disruption after which connections will automatically be restored. We will be working hard to ensure any downtime is as minimal as possible.

Jan 26, 17:45 EST
Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026
Completed - The scheduled maintenance has been completed.
Jan 23, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 05:00 EST
Scheduled - Ting Internet / Simplybits engineers will be performing maintenance to update firmware on our equipment on Friday January 23rd, 3:00AM - 5:00AM Mountain Standard Time.

During this maintenance, some customers may experience a brief service disruption after which connections will automatically be restored. We will be working hard to ensure any downtime is as minimal as possible.

Jan 22, 12:03 EST