Ting Internet - Partial Outage in Alexandria, VA.
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 05, 2026 - 14:48 EST
Investigating - We are currently investigating an issue impacting service for a small number of customers within our Alexandria, VA, market. We will provide more information as it becomes available.
Feb 05, 2026 - 14:26 EST

About This Site

We monitor all Ting services 24 hours a day, seven days a week. In the event of a service disruption, we'll post information here to keep you informed of the current status.

Uptime over the past 90 days. View historical uptime.
Arizona Operational
90 days ago
99.6 % uptime
Today
Tucson Operational
90 days ago
98.4 % uptime
Today
Catalina Operational
90 days ago
100.0 % uptime
Today
Amado Operational
90 days ago
100.0 % uptime
Today
Douglas Operational
90 days ago
100.0 % uptime
Today
Green Valley Operational
90 days ago
100.0 % uptime
Today
Marana Operational
90 days ago
100.0 % uptime
Today
Mt. Lemmon Operational
90 days ago
95.61 % uptime
Today
Nogales Operational
90 days ago
100.0 % uptime
Today
Oracle Operational
90 days ago
100.0 % uptime
Today
Oro Valley Operational
90 days ago
100.0 % uptime
Today
Rio Rico Operational
90 days ago
100.0 % uptime
Today
Sahuarita Operational
90 days ago
100.0 % uptime
Today
San Manuel Operational
90 days ago
100.0 % uptime
Today
Tubac Operational
90 days ago
100.0 % uptime
Today
Vail Operational
90 days ago
100.0 % uptime
Today
California Operational
90 days ago
99.67 % uptime
Today
Culver City, CA Operational
90 days ago
99.96 % uptime
Today
Encinitas, CA Operational
90 days ago
100.0 % uptime
Today
Fullerton, CA Operational
90 days ago
100.0 % uptime
Today
Solana Beach, CA Operational
90 days ago
100.0 % uptime
Today
Carlsbad, CA Operational
90 days ago
99.99 % uptime
Today
Laguna Woods Village Operational
90 days ago
98.11 % uptime
Today
Colorado Operational
90 days ago
99.99 % uptime
Today
Aspen, CO Operational
90 days ago
100.0 % uptime
Today
Basalt, CO Operational
90 days ago
100.0 % uptime
Today
Bayfield, CO Operational
90 days ago
100.0 % uptime
Today
Carbondale, CO Operational
90 days ago
100.0 % uptime
Today
Centennial, CO Operational
90 days ago
100.0 % uptime
Today
Colorado Springs, CO Operational
90 days ago
100.0 % uptime
Today
Cortez, CO Operational
90 days ago
100.0 % uptime
Today
De Beque, CO Operational
90 days ago
100.0 % uptime
Today
Dolores, CO Operational
90 days ago
100.0 % uptime
Today
Durango, CO Operational
90 days ago
100.0 % uptime
Today
Glenwood Springs, CO Operational
90 days ago
100.0 % uptime
Today
Greenwood Village, CO Operational
90 days ago
99.84 % uptime
Today
Grand Junction, CO Operational
90 days ago
100.0 % uptime
Today
New Castle, CO Operational
90 days ago
100.0 % uptime
Today
Parachute, CO Operational
90 days ago
100.0 % uptime
Today
Rifle, CO Operational
90 days ago
100.0 % uptime
Today
Silt, CO Operational
90 days ago
100.0 % uptime
Today
Willits, CO Operational
90 days ago
100.0 % uptime
Today
Thornton, CO Operational
90 days ago
99.97 % uptime
Today
Idaho Operational
90 days ago
100.0 % uptime
Today
Greater Sandpoint, ID Operational
90 days ago
100.0 % uptime
Today
Ponderay, ID Operational
90 days ago
100.0 % uptime
Today
Maryland Operational
90 days ago
100.0 % uptime
Today
Westminster, MD Operational
90 days ago
100.0 % uptime
Today
New Mexico Operational
90 days ago
100.0 % uptime
Today
Farmington, NM Operational
90 days ago
100.0 % uptime
Today
North Carolina Operational
90 days ago
99.86 % uptime
Today
Angiers, NC Operational
90 days ago
100.0 % uptime
Today
Fuquay-Varina, NC Operational
90 days ago
99.68 % uptime
Today
Holly Springs, NC Operational
90 days ago
99.95 % uptime
Today
Rolesville, NC Operational
90 days ago
99.72 % uptime
Today
Sanford, NC Operational
90 days ago
99.93 % uptime
Today
Wake Forest, NC Operational
90 days ago
99.89 % uptime
Today
Tennessee Operational
90 days ago
98.39 % uptime
Today
Memphis Operational
90 days ago
98.39 % uptime
Today
Virginia Partial Outage
90 days ago
99.38 % uptime
Today
Charlottesville, VA Operational
90 days ago
98.79 % uptime
Today
Alexandria, VA Partial Outage
90 days ago
99.97 % uptime
Today
Customer Support Operational
Ting Website, Shop & Your Account Operational
Shipping & Returns Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Ting Internet / SimplyBits - Scheduled Maintenance - Tucson AZ Feb 6, 2026 05:00-07:00 EST

Ting Internet / Simplybits engineers will be performing maintenance to update firmware on our equipment on Friday February 6th, 3:00AM - 5:00AM Mountain Standard Time.

During this maintenance, some customers may experience a brief service disruption after which connections will automatically be restored. We will be working hard to ensure any downtime is as minimal as possible.
Posted on Feb 04, 2026 - 11:10 EST
Feb 5, 2026
Ting Internet - Centennial, CO (Briarwood) - Emergency Maintenance
Completed - The scheduled maintenance has been completed.
Feb 5, 09:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 08:00 EST
Scheduled - On Thursday February 5th from 06:00 AM until 7:00 AM MT, Ting Internet engineers will be performing emergency maintenance on our fiber infrastructure.

Customers expected to be part of this maintenance have been contacted directly.

During this maintenance, affected customers will experience a service disruption after which connections will automatically be restored. We will be working hard to ensure any downtime is as minimal as possible.
Feb 4, 19:21 EST
Feb 4, 2026
Ting Internet - Charlottesville, VA (Trailside Ct, Riverwalk Crossing) - Partial Outage
Resolved - This incident has been resolved.
Feb 4, 15:39 EST
Investigating - Ting Internet engineers are investigating reports of an outage impacting service for some customers on Trailside Ct and Riverwalk Crossing in Charlottesville, VA. We will post further information and next steps here as soon as it becomes available.
Feb 4, 15:01 EST
Ting Internet / SimplyBits - Scheduled Maintenance - Tucson, Catalina AZ
Completed - The scheduled maintenance has been completed.
Feb 4, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 05:00 EST
Scheduled - Ting Internet / Simplybits engineers will be performing maintenance to update firmware on our equipment on Wednesday February 4th, 3:00AM - 5:00AM Mountain Standard Time.

During this maintenance, some customers may experience a brief service disruption after which connections will automatically be restored. We will be working hard to ensure any downtime is as minimal as possible.
Feb 2, 16:04 EST
Feb 3, 2026
Ting Internet / SimplyBits - Scheduled Maintenance - Mt. Lemmon, San Manuel, AZ
Completed - The scheduled maintenance has been completed.
Feb 3, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 3, 05:00 EST
Scheduled - Ting Internet / Simplybits engineers will be performing maintenance to update firmware on our equipment on Tuesday February 3rd, 3:00AM - 5:00AM Mountain Standard Time.

During this maintenance, some customers may experience a brief service disruption after which connections will automatically be restored. We will be working hard to ensure any downtime is as minimal as possible.
Feb 2, 16:02 EST
Feb 2, 2026
Small outage in Thornton, CO
Resolved - Looks like the technicians were able to find the issue and make a quick repair.

Everything should now be working. Please restart your equipment and reach out if you continue to have technical issues at our toll free help line 1-844-846-4994.

Thank you for your patience.
Feb 2, 18:44 EST
Update - We have dispatched technicians onsite to investigate the reason for the outage.

Please stand by as more information becomes available.
Feb 2, 18:07 EST
Investigating - We are currently investigating a small outage that is impacting a handful of customers.

Please stand by as we gather more information as it becomes available we will continue to post those updates.

Thank you for your patience.
Feb 2, 16:54 EST
Ting Internet / SimplyBits - Scheduled Maintenance - Tucson, AZ
Completed - The scheduled maintenance has been completed.
Feb 2, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 05:00 EST
Scheduled - Ting Internet / Simplybits engineers will be performing maintenance to update firmware on our equipment on Monday February 2nd, 3:00AM - 5:00AM Mountain Standard Time.

During this maintenance, some customers may experience a brief service disruption after which connections will automatically be restored. We will be working hard to ensure any downtime is as minimal as possible.
Jan 30, 17:16 EST
Feb 1, 2026
Rolesville NC minor outage
Resolved - This incident has been resolved.
Feb 1, 12:51 EST
Identified - This outage looks to be power related at this time. We will update further if things change.
Feb 1, 10:25 EST
Investigating - We are investigating a small number of customers offline in Rolesville this morning. No ETA at this time. We will provide updates as they become available.
Feb 1, 10:18 EST
Jan 31, 2026
Ting Internet - Partial Outage in Charlottesville, VA.
Resolved - This incident has been resolved.
Jan 31, 15:09 EST
Update - All customers should now be back online. We will monitor this issue for a time before closing.
Jan 31, 13:44 EST
Monitoring - At this time only 1 address is still affected. We are working to get this customer online and will monitor the status.
Jan 31, 12:08 EST
Update - Repair work is temporarily paused due to cold weather conditions and repairs will resume tomorrow morning. Thank you for your patience as we work to resolve the issue and restore service.
Jan 30, 20:57 EST
Update - Our technicians are currently working on rerouting and splicing fibers to return service back to customers currently offline
Jan 30, 20:13 EST
Update - We are continuing to work on a fix for this issue.
Jan 30, 18:29 EST
Update - We are continuing to work on a fix for this issue.
Jan 30, 17:19 EST
Update - Our crews are still actively troubleshooting and repairing fiber lines, thank you for your patience.
Jan 30, 15:26 EST
Update - Our crews are back on-site and actively troubleshooting. They’ve identified a few additional issues and are working to trace and resolve them as quickly as possible.
Jan 30, 13:33 EST
Update - Repairs are paused for the night; our team will continue with repairs tomorrow morning.
Jan 29, 23:58 EST
Update - Fiber repair in progress. Services are starting to come back online. We appreciate your patience as we restore connectivity for all users
Jan 29, 22:41 EST
Identified - The issue has been identified and a fix is being implemented.
Jan 29, 20:29 EST
Update - We are continuing to investigate this issue.
Jan 29, 19:30 EST
Update - We are continuing to investigate this issue.
Jan 29, 18:31 EST
Investigating - We are currently investigating a partial service outage affecting a small number of customers in the Charlottesville, VA market. Additional updates will be shared as more information becomes available.
Jan 29, 17:07 EST
Jan 30, 2026
Ting Internet - network DHCP server
Resolved - This incident has been resolved.
Jan 30, 16:00 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 30, 15:24 EST
Identified - Ting Internet engineers have identified an issue impacting some of our DHCP servers, which is an internal system which assigns IP addresses, which can result in an outage impacting service for some customers. It is actively being worked on at this time.

Customers in Sandpoint ID, Memphis TN, Grand Valley CO and Thorton CO are not impacted.

We will post further information and next steps here as soon as it becomes available.
Jan 30, 15:15 EST
Ting Internet / SimplyBits - Scheduled Maintenance - Tucson, Rio Rico and Tubac, AZ
Completed - The scheduled maintenance has been completed.
Jan 30, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 05:00 EST
Scheduled - Ting Internet / Simplybits engineers will be performing maintenance to update firmware on our equipment on Friday January 30th, 3:00AM - 5:00AM Mountain Standard Time.

During this maintenance, some customers may experience a brief service disruption after which connections will automatically be restored. We will be working hard to ensure any downtime is as minimal as possible.
Jan 29, 17:03 EST
Jan 29, 2026
Ting.com website - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jan 29, 13:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 12:00 EST
Scheduled - On Thursday January 29th 12:00PM to 1:00PM ET, Ting will be performing maintenance on the ting.com website. During this maintenance window, ordering new services and installation scheduling will be temporarily unavailable.

Ting Internet service is not impacted by this maintenance and will continue to operate normally.
Jan 28, 11:19 EST
Ting Internet / SimplyBits - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jan 29, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 05:00 EST
Scheduled - Ting Internet / Simplybits engineers will be performing maintenance to update firmware on our equipment on Thursday January 29th, 3:00AM - 5:00AM Mountain Standard Time.

During this maintenance, some customers may experience a brief service disruption after which connections will automatically be restored. We will be working hard to ensure any downtime is as minimal as possible.
Jan 28, 16:45 EST
Jan 28, 2026

No incidents reported.

Jan 27, 2026
Ting Internet - Partial Outage in Alexandria VA.
Resolved - This incident has been resolved.
Jan 27, 18:41 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 27, 17:00 EST
Investigating - We are currently investigating a service outage impacting some customers in the Alexandria VA market. Our team is working to identify the cause, and we will share updates as more information becomes available.
Jan 27, 16:14 EST
Ting Internet / SimplyBits - Scheduled Maintenance - Tucson, AZ
Completed - The scheduled maintenance has been completed.
Jan 27, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 05:00 EST
Scheduled - Ting Internet / Simplybits engineers will be performing maintenance to update firmware on our equipment on Tuesday January 27th, 3:00AM - 5:00AM Mountain Standard Time.

During this maintenance, some customers may experience a brief service disruption after which connections will automatically be restored. We will be working hard to ensure any downtime is as minimal as possible.
Jan 26, 17:45 EST
Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026
Ting Internet / SimplyBits - Scheduled Maintenance - Tucson & Vail, AZ
Completed - The scheduled maintenance has been completed.
Jan 23, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 05:00 EST
Scheduled - Ting Internet / Simplybits engineers will be performing maintenance to update firmware on our equipment on Friday January 23rd, 3:00AM - 5:00AM Mountain Standard Time.

During this maintenance, some customers may experience a brief service disruption after which connections will automatically be restored. We will be working hard to ensure any downtime is as minimal as possible.
Jan 22, 12:03 EST
Jan 22, 2026
SimplyBits - Service Offline for Some Customers in Mt. Lemmon, AZ
Resolved - This incident has been resolved.
Jan 22, 17:34 EST
Identified - We have identified a sector of our tower on Mount Bigelow Rd that is currently offline which is affecting service for 8 customers. Our infrastructure team is unable to access this tower due to blocked access - US forest service is performing controlled burns in this area. These customers will have services restored once we re-gain access.
Jan 9, 13:56 EST
Partial Outage Charlottesville
Resolved - The repairs have been completed and service has been restored. If you are experiencing any issues at this time, please contact our Support team at 1-844-846-4994 for assistance.
Jan 22, 17:01 EST
Monitoring - The fiber repairs have completed and we are monitoring for any further issues. Thank you for your patience.
Jan 22, 15:41 EST
Update - Repairs are nearly finished, and most customers are already back in service.
Jan 22, 15:06 EST
Update - Our splicing team reports work is progressing well, with most customers back online already. The ETR for full restoration is 3PM.
Jan 22, 13:19 EST
Update - Our splicing team reports work is progressing well, with some customers back online already. At this time the ETR for full completion is 3PM. We will provide a further progress update by 1PM.
Jan 22, 11:28 EST
Update - Our crews have repaired some portions of the fiber damage, as result some customers may be coming online shortly. Crews will be continuing to work diligently to restore service for the remaining impacted area. We currently expect repairs to be completed by 1 p.m. EST. Thank you for your patience.
Jan 22, 09:09 EST
Update - Our crews are continuing to splice repairs. Due to the extent of damaged fiber strands, splicing will take longer than initially estimated. Our latest estimated time of repair is 10a.m. EST.
Jan 22, 08:23 EST
Update - Our crews have identified substantial damage to our fiber infrastructure and has affected more customers than at first suspected. Crews will be working through the night to restore service. We currently expect service to be restored by 6 a.m. EST. Thank you for your patience
Jan 21, 23:18 EST
Update - We are continuing to work on a fix for this issue.
Jan 21, 22:32 EST
Identified - The issue has been identified and a fix is being implemented.
Jan 21, 22:03 EST
Update - Technicians are onsite and are investigating, thank you for your patience
Jan 21, 21:31 EST
Update - We are continuing to investigate this issue.
Jan 21, 20:30 EST
Investigating - We are seeing a number of our customers offline in the Wertland St area of Charlottesville and are investigating the issue
Jan 21, 19:30 EST
Wake Forest NC - Localized outage near Cala Lilly Ln / Torry Hill Ct
Resolved - This incident has been resolved.
Jan 22, 12:01 EST
Monitoring - Splicing work has been completed, and all services are back online. Most services were restored as of an hour ago, but a few remaining circuits took additional time to remedy. If you are still seeing issues with your internet service, give us a call at 1-844-846-4994 so we can proceed with individual troubleshooting.
Jan 21, 19:50 EST
Update - Splicing work is still in progress. Many services have recovered but may go down again temporarily as we work to finish the repairs. Once we have full recovery it will state so here.
Jan 21, 17:09 EST
Update - Fiber splicing and repair has begun, with a current estimated time of repair of 6:00 pm. Several fiber drops were damaged and some lines may need to be re-blown; that estimate includes the work regarding those.
Jan 21, 15:58 EST
Update - We are continuing to work on a fix for this issue.
Jan 21, 15:13 EST
Identified - The issue has been identified and a fix is being implemented.
Jan 21, 14:11 EST
Investigating - We are investigating suspected fiber damage affecting homes on and near near Cala Lilly Ln / Torry Hill Ct in Wake Forest, North Carolina. As of this writing Ting team members are en route to survey the specifics of the damage then begin repair work ASAP. An ETR is not yet available as it depends on the severity and location of the strike. More information will be posted here as soon as it becomes available from our field team.
Jan 21, 13:05 EST
Ting Internet / SimplyBits - Scheduled Maintenance - Tucson, AZ
Completed - The scheduled maintenance has been completed.
Jan 22, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 05:00 EST
Scheduled - Ting Internet / Simplybits engineers will be performing maintenance to update firmware on our equipment on Thursday January 22nd, 3:00AM - 5:00AM Mountain Standard Time.

During this maintenance, some customers may experience a brief service disruption after which connections will automatically be restored. We will be working hard to ensure any downtime is as minimal as possible.
Jan 21, 15:12 EST
Ting.com website - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jan 22, 03:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 00:00 EST
Scheduled - On Thursday January 22nd from Midnight to 3:00AM ET, Ting will be performing maintenance on our website. During this maintenance window, the Ting.com website including account management and order placement may be temporarily unavailable.

Ting Internet service is not impacted by this maintenance and will continue to operate normally.
Jan 21, 12:14 EST
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