All Systems Operational

About This Site

We monitor all Ting services 24 hours a day, seven days a week. In the event of a service disruption, we'll post information here to keep you informed of the current status.

Arizona Operational
90 days ago
99.72 % uptime
Today
Tucson Operational
90 days ago
99.0 % uptime
Today
Catalina Operational
90 days ago
100.0 % uptime
Today
Amado Operational
90 days ago
100.0 % uptime
Today
Douglas Operational
90 days ago
100.0 % uptime
Today
Green Valley Operational
90 days ago
100.0 % uptime
Today
Marana Operational
90 days ago
100.0 % uptime
Today
Mt. Lemmon Operational
90 days ago
100.0 % uptime
Today
Nogales Operational
90 days ago
100.0 % uptime
Today
Oracle Operational
90 days ago
100.0 % uptime
Today
Oro Valley Operational
90 days ago
100.0 % uptime
Today
Rio Rico Operational
90 days ago
100.0 % uptime
Today
Sahuarita Operational
90 days ago
98.37 % uptime
Today
San Manuel Operational
90 days ago
100.0 % uptime
Today
Tubac Operational
90 days ago
99.72 % uptime
Today
Vail Operational
90 days ago
98.69 % uptime
Today
California Operational
90 days ago
100.0 % uptime
Today
Culver City, CA Operational
Encinitas, CA Operational
Fullerton, CA Operational
Solana Beach, CA Operational
Carlsbad, CA Operational
90 days ago
100.0 % uptime
Today
Colorado Operational
90 days ago
100.0 % uptime
Today
Aspen, CO Operational
Basalt, CO Operational
Bayfield, CO Operational
Carbondale, CO Operational
Centennial, CO Operational
Cortez, CO Operational
De Beque, CO Operational
Durango, CO Operational
Glenwood Springs, CO Operational
Grand Junction, CO Operational
New Castle, CO Operational
Parachute, CO Operational
Rifle, CO Operational
Silt, CO Operational
Dolores, CO Operational
90 days ago
100.0 % uptime
Today
Colorado Springs, CO Operational
90 days ago
100.0 % uptime
Today
Willits, CO Operational
90 days ago
100.0 % uptime
Today
Idaho Operational
90 days ago
99.84 % uptime
Today
Greater Sandpoint, ID Operational
Ponderay, ID Operational
90 days ago
99.84 % uptime
Today
Maryland Operational
Westminster, MD Operational
New Mexico Operational
Farmington, NM Operational
North Carolina Operational
90 days ago
100.0 % uptime
Today
Fuquay-Varina, NC Operational
Holly Springs, NC Operational
Wake Forest, NC Operational
Rolesville, NC Operational
Sanford, NC Operational
90 days ago
100.0 % uptime
Today
Virginia Operational
90 days ago
99.79 % uptime
Today
Charlottesville, VA Operational
Alexandria, VA Operational
90 days ago
99.79 % uptime
Today
Customer Support Operational
Ting Website, Shop & Your Account Operational
Shipping & Returns Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
In Rolesville and Sanford, NC on November 6th 2024 from 2:00AM to 4:00AM ET, Ting Internet engineers will perform scheduled maintenance on our network to upgrade firmware on our equipment.

During the maintenance window, Ting Internet services for some customers will briefly disrupted as updates are applied and then service will be automatically restored.

We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support

Posted on Oct 24, 2024 - 17:08 EDT
In Centennial, CO on November 7th 2024 from 2:00AM to 3:00AM MT, Ting Internet engineers will perform scheduled maintenance on our network to upgrade firmware on our equipment.

During the maintenance window, Ting Internet services for some customers will briefly disrupted as updates are applied and then service will be automatically restored.

We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support

Posted on Nov 01, 2024 - 17:14 EDT
In Westminster, MD on November 8th 2024 from 2:00AM to 3:00AM ET, Ting Internet engineers will perform scheduled maintenance on our network to upgrade firmware on our equipment.

During the maintenance window, Ting Internet services for some customers will briefly disrupted as updates are applied and then service will be automatically restored.

We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support

Posted on Oct 24, 2024 - 17:09 EDT
In Willits, CO on November 12th, 2024 from 4:00AM to 5:00AM MT, Ting Internet engineers will perform scheduled maintenance on our network to upgrade firmware on our equipment.

During the maintenance window, Ting Internet services for some customers will briefly disrupted as updates are applied and then service will be automatically restored.

We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support

Posted on Oct 29, 2024 - 16:40 EDT
Past Incidents
Nov 5, 2024
Resolved - This incident has been resolved.
Nov 5, 12:10 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 5, 11:43 EST
Identified - Ting Internet engineers are working to restore service to affected customers at this time. Some customers are able to restore service by rebooting their Ting equipment including ONT and Router to resolve the issue. We will post a further update by 11:30AM ET.
Nov 5, 11:05 EST
Investigating - Ting Internet engineers are investigating reports of an outage affecting some customers in Wake Forest, NC. We will provide further information as soon as possible.
Nov 5, 10:21 EST
Nov 4, 2024
Resolved - Our Engineering team has completed and tested the fix for this issue and we are not seeing any further instances that would indicate that the problem is still ongoing. This issue is closed
Nov 4, 17:11 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 4, 15:33 EST
Investigating - Please be advised that we are currently experiencing system issues at our Data Center affecting customer internet services. Our engineering team is aware and working on repair. We do not have an ETR at this time, Every effort will be made to resolve the issue as swiftly and safely as possible. We apologize for the inconvenience and disruption of service.
Nov 4, 14:24 EST
Completed - The scheduled maintenance has been completed.
Nov 4, 03:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 02:00 EST
Scheduled - In Holly Springs, NC on November 4th 2024 from 2:00AM to 3:00AM ET, Ting Internet engineers will perform scheduled maintenance on our network to upgrade firmware on our equipment.

During the maintenance window, Ting Internet services for some customers will briefly disrupted as updates are applied and then service will be automatically restored.

We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support

Oct 24, 17:06 EDT
Completed - The scheduled maintenance has been completed.
Nov 4, 02:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 02:01 EST
Scheduled - For Tamarron Association of Condominium Owners & Glacier Club on November 4th 2024 from 2:00AM to 2:30AM ET, Ting Internet engineers will perform scheduled maintenance on our network to reboot our equipment.

During the maintenance window, Ting Internet & phone services for customers in this location will briefly disrupted as updates as reboot is done and then service will be automatically restored.

We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support

Nov 1, 12:45 EDT
Nov 3, 2024

No incidents reported.

Nov 2, 2024

No incidents reported.

Nov 1, 2024
Resolved - This incident has been resolved.
Nov 1, 11:11 EDT
Monitoring - The majority of repairs in this area have been completed and services are back online, but for one home where ongoing tree removal efforts meant we were unable to access our equipment. Or team will be returning in the morning tomorrow to finalize repairs there and the resident involved has been contacted. If you have NOT been contacted and are still seeing an ongoing issue, please get in touch at 1-844-846-4994 so we can take a deeper look.
Oct 31, 16:27 EDT
Investigating - We have reports of a likely fiber strike near the 2500 block of Huntington Rd in Charlottesville VA, with about a dozen homes affected and currently offline nearby. Techs have been dispatched and are in transit as of this writing. We have no ETA on the repair yet but one will be provided here as soon as it is available.
Oct 31, 12:52 EDT
Completed - The scheduled maintenance has been completed.
Nov 1, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 1, 04:01 EDT
Scheduled - In Centennial, CO on November 1st 2024 from 2:00AM to 3:00AM MT, Ting Internet engineers will perform scheduled maintenance on our network to upgrade firmware on our equipment.

During the maintenance window, Ting Internet services for some customers will briefly disrupted as updates are applied and then service will be automatically restored.

We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support

Oct 24, 17:13 EDT
Completed - The scheduled maintenance has been completed.
Nov 1, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 1, 02:00 EDT
Scheduled - In Fuquay-Varina, NC on November 1st 2024 from 2:00AM to 4:00AM ET, Ting Internet engineers will perform scheduled maintenance on our network to upgrade firmware on our equipment.

During the maintenance window, Ting Internet services for some customers will briefly disrupted as updates are applied and then service will be automatically restored.

We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support

Oct 24, 17:05 EDT
Oct 31, 2024
Oct 30, 2024
Completed - The scheduled maintenance has been completed.
Oct 30, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 02:00 EDT
Scheduled - In Charlottesville, VA on October 30th, 2024 from 2:00AM to 3:00AM ET, Ting Internet engineers will perform scheduled maintenance on our network to upgrade firmware on our equipment.

During the maintenance window, Ting Internet services for some customers will briefly disrupted as updates are applied and then service will be automatically restored.

We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support

Oct 18, 11:37 EDT
Oct 29, 2024
Resolved - This incident has been resolved.
Oct 29, 13:47 EDT
Update - Ting Internet engineers have uncovered further damaged conduit and fibers during repair work. Customers in the Twelve Oaks area may see intermittent connectivity as repairs continue.
Oct 29, 12:55 EDT
Identified - Ting Internet engineers have isolated the damaged fiber and repairs are underway. We expect service restoration within approximately 2 hours (1:30pm ET)
Oct 29, 11:22 EDT
Investigating - Ting Internet engineers are investigating an outage affecting some customers in the Twelve Oaks area of Holly Springs, NC. We will provide further information once our field technicians determine the cause.
Oct 29, 10:42 EDT
Oct 28, 2024
Completed - The scheduled maintenance has been completed.
Oct 28, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 02:00 EDT
Scheduled - In Charlottesville, VA on October 28th, 2024 from 2:00AM to 4:00AM ET, Ting Internet engineers will perform scheduled maintenance on our network to upgrade firmware on our equipment.

During the maintenance window, Ting Internet services for some customers will briefly disrupted as updates are applied and then service will be automatically restored.

We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support

Oct 18, 11:35 EDT
Oct 27, 2024

No incidents reported.

Oct 26, 2024

No incidents reported.

Oct 25, 2024
Completed - The scheduled maintenance has been completed.
Oct 25, 17:42 EDT
In progress - Scheduled maintenance in Downtown Tucson has been completed - no outage scheduled on 10.25.24
Oct 25, 00:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Oct 23, 17:54 EDT
Scheduled - Please be advised that we will be performing power system maintenance on October 25th between 9pm - Midnight (Tucson Mountain Time) affecting the Downtown Tucson Area, specific to the Bank of America Building. This work will affect the following areas, and will result in an outage of service:

East and West of I-10 and Congress St.
North of E. Broadway up to the Rillito Park area
South of E. Broadway to I-19 and W. Irvington Rd.

We apologize for this inconvenience as we work to upgrade our Systems and Infrastructure.

Oct 23, 12:59 EDT
Completed - The scheduled maintenance has been completed.
Oct 25, 12:22 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 10:00 EDT
Scheduled - This is a notification of upcoming System Maintenance on our Simply Bits / Ting Internet network on Thursday October 24th that will affect customers located in the Mount Lemmon Region within the following areas:

Community of Summerhaven (Westside)
Palisades
N Miners Ridge Rd.
North of E. Ski Run Rd.
S. Willow Canyon
South of Mt. Lemmon Hwy @ E. Organization Ridge Rd.

The maintenance window is as follows:

Wednesday October 24th beginning at 7am through approximately 5pm (TUCSON MOUNTAN TIME)

The impact of this maintenance will result in a complete outages during this time frame. Once maintenance has been completed, your service will be automatically restored. We apologize for any inconvenience this may cause, but, we appreciate your understanding and support as we continue to make improvements to our network in support of our Simply Bits - Ting Customers.

Oct 9, 15:56 EDT
Resolved - This incident has been resolved.
Oct 25, 12:21 EDT
Identified - Please be advised that TEP (Tucson Electric Power Company) will be performing Maintenance in the Downtown Tucson area as follows:

East and West of I-10 and Congress St., North of E. Broadway up to the Rillito Park area South of E. Broadway to I-19 and W. Irvington Rd.

This will result in loss of power to our Downtown Tower and an outage during this time frame.

Oct 24, 14:50 EDT
Oct 24, 2024
Oct 23, 2024
Completed - The scheduled maintenance has been completed.
Oct 23, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 00:00 EDT
Scheduled - On Wednesday October 23rd from Midnight to 06:00 ET we're planning some scheduled maintenance on the Ting Internet network in Holly Springs to accommodate a sidewalk widening project in Cobble Point.

Customers who are expected to be part of this maintenance have been contacted directly.

Affected customers will experience a service disruption during the maintenance window, after which service will be automatically restored.

Oct 16, 15:41 EDT
Oct 22, 2024

No incidents reported.