All Systems Operational

About This Site

We monitor all Ting services 24 hours a day, seven days a week. In the event of a service disruption, we'll post information here to keep you informed of the current status.

California Operational
Culver City, CA Operational
Encinitas, CA Operational
Fullerton, CA Operational
Solana Beach, CA Operational
Colorado Operational
90 days ago
99.31 % uptime
Today
Aspen, CO Operational
Basalt, CO Operational
Bayfield, CO Operational
Carbondale, CO Operational
Centennial, CO Operational
Cortez, CO Operational
De Beque, CO Operational
Durango, CO Operational
Glenwood Springs, CO Operational
Grand Junction, CO Operational
New Castle, CO Operational
Parachute, CO Operational
Rifle, CO Operational
Silt, CO Operational
Dolores, CO Operational
90 days ago
99.31 % uptime
Today
Idaho Operational
Greater Sandpoint, ID Operational
Maryland Operational
Westminster, MD Operational
New Mexico Operational
Farmington, NM Operational
North Carolina Operational
Fuquay-Varina, NC Operational
Holly Springs, NC Operational
Wake Forest, NC Operational
Rolesville, NC Operational
Virginia Operational
Charlottesville, VA Operational
Customer Support Operational
Ting Website, Shop & Your Account Operational
Shipping & Returns Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
In Fuquay-Varina, on January 25, 2022, from 00:00 to 06:00 EST, Ting Internet engineers will perform scheduled maintenance work on our network.

During the maintenance window, Ting Internet services for some customers will briefly disrupted. We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 or visit https://ting.com/support
Posted on Jan 12, 14:22 EST
In Fuquay-Varina, on January 26, 2022, from 00:00 to 06:00 EST, Ting Internet engineers will perform scheduled maintenance work on our network.

During the maintenance window, Ting Internet services for some customers will briefly disrupted. We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 or visit https://ting.com/support
Posted on Jan 12, 14:23 EST
In Centennial, Colorado on January 27th from 4:00 AM to 4:30 AM local time, Ting Internet engineers will perform scheduled maintenance work on our network.

During the maintenance window, Ting Internet services will briefly disrupted. We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 or visit https://ting.com/support
Posted on Jan 7, 18:24 EST
Past Incidents
Jan 24, 2022

No incidents reported today.

Jan 23, 2022

No incidents reported.

Jan 22, 2022

No incidents reported.

Jan 21, 2022

No incidents reported.

Jan 20, 2022

No incidents reported.

Jan 19, 2022
Resolved - This incident has been resolved.
Jan 19, 11:43 EST
Identified - The City of Fullerton is currently undertaking a curb, gutter and sidewalk maintenance project which is expected to to run through end of winter 2022. In the current phase, until January 14th, Ting Internet customers in Fullerton may experience brief interruptions in service as a result of the municipal work, after which service will be restored automatically.

Some additional detail from the City is here: https://www.cityoffullerton.com/home/showpublisheddocument/5366/637672970274270000
Jan 11, 09:07 EST
Jan 18, 2022

No incidents reported.

Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022
Resolved - This incident has been resolved. If you have any further issues, please reach out to our Support team at 1-844-846-4994.
Jan 13, 19:18 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 13, 14:16 EST
Identified - Our engineers have successfully implemented a fix and is advising that affected customers reboot their fiber ONTs. Please unplug power to the ONT for 20 seconds and contact us if the issue persists.
Jan 13, 11:20 EST
Update - Our engineers are currently onsite investigating the issue and looking to resolve this issue as soon as possible.
Jan 13, 10:48 EST
Investigating - We are investigating an outage affecting a small number of customers near Downtown Charlottesville. Technicians are on route to determine the cause of the outage. If you have a red broadband light on your Ting ONT, you may be affected. Updates will be posted as we gather more information.
Jan 13, 09:06 EST
Resolved - This incident has been resolved.
Jan 13, 10:16 EST
Monitoring - The affect cables were successfully repaired and customers should be back online. Please contact our support team if any further issues arise.
Jan 13, 10:16 EST
Identified - We are detecting a repeat issue at Jefferson Ridge Apartments in Charlottesville affecting a handful of customers.

Repairs were made to the fibe for buildings 102 and 103 yesterday for rodent damage and, as it turns out, the same rodent damage has occurred again today. Technicians are currently on site assessing the break and we will post an ETA once available.
Jan 12, 10:02 EST
Jan 12, 2022
Jan 11, 2022
Resolved - This incident has been resolved.
Jan 11, 17:50 EST
Monitoring - Service has been successfully restored to the affected buildings. Please contact support if you are experiencing any further issues.
Jan 11, 10:54 EST
Update - Our technicians have discovered a fiber break between buildings and are formulating a plan to replace the affected fiber. Due to poor lighting conditions, the repair will continue first thing tomorrow morning.
Jan 10, 17:31 EST
Update - Our crews are currently onsite and working on replacing the affected equipment.
Jan 10, 15:40 EST
Update - We are coordinating with our engineering team and technicians to implement a fix for the affected buildings. We will be posting an ETR as soon as it is made available.
Jan 10, 10:13 EST
Identified - We have found the cause of this issue and will repair as soon as we have access to do so.
Jan 8, 22:19 EST
Update - We are continuing to investigate this issue.
Jan 8, 22:18 EST
Investigating - We are currently having access issues in the Jefferson Ridge Apartments affecting roughly 12 customers. We are investigating the issue and will update when we have more information.
Jan 8, 20:28 EST
Jan 10, 2022