Internet outage in Rolesville, NC
Monitoring - Work on this outage has been completed. All affected customers show as back online in our monitoring. If you are still seeing an issue, please attempt a power cycle of your router and ONT, then if service is not back online within a few minutes feel free to get in touch at 1-844-846-4994 for individual troubleshooting.
Oct 14, 2026 - 17:00 EDT
Update - We continue to work to get our customers back online.

Thank you for your patience while we continue to get everyone back online.
Oct 14, 2026 - 15:35 EDT
Update - Ting engineers are on site working to resolve this outage, which is still affecting some customers near Hampton Lake Dr in Rolesville NC.
Oct 14, 2026 - 13:57 EDT
Investigating - Some customers in Rolesville, NC are without internet service right now, and our engineers are already on it. We'll post an update here as soon as we have one.

Customers in the affected area don't need to restart anything — service will come back on its own once the fix is in. We appreciate everyone's patience while we work on this.
Oct 14, 2026 - 12:11 EDT
Internet outage in Wake Forest, NC
Update - Our field techs are still working to find the cause of this outage. We will have more updates as they come and an ETA when available.
Oct 14, 2026 - 15:56 EDT
Investigating - Some customers in Wake Forest, NC are without internet service right now, and our engineers are already on it. We'll post an update here as soon as we have one.

Customers in the affected area don't need to restart anything — service will come back on its own once the fix is in. We appreciate everyone's patience while we work on this.
Oct 14, 2026 - 14:03 EDT

About This Site

We monitor all Ting services 24 hours a day, seven days a week. In the event of a service disruption, we'll post information here to keep you informed of the current status.

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North Carolina Major Outage
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Major outage
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No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Ting Internet - Memphis, TN - Scheduled Maintenance Oct 14, 2026 22:00 - Oct 15, 2026 02:00 EDT

On October 15th from Midnight to 5:00AM CDT Ting network partners will perform scheduled maintenance in Memphis, TN.

During the maintenance window, Ting Internet services for some customers will briefly disrupted as updates are applied and then service will be automatically restored. Customers expected to be part of this maintenance have been contacted directly.

We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support
Posted on Oct 06, 2026 - 13:04 EDT

Oct 14, 2026

Ting Internet - Memphis, TN - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 14, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 23:00 EDT
Scheduled - On October 14th from Midnight to 5:00AM CDT Ting network partners will perform scheduled maintenance in Memphis, TN.

During the maintenance window, Ting Internet services for some customers will briefly disrupted as updates are applied and then service will be automatically restored. Customers expected to be part of this maintenance have been contacted directly.

We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/supportvailable 24/7) or visit https://ting.com/support
Oct 6, 13:03 EDT
Internet outage in Fuquay-Varina, NC
Resolved - The network has been stable since service was restored, so we're closing this incident. Thanks again to everyone affected for their patience.

Any customer still offline can restart their router to bring the connection back.
Oct 14, 01:07 EDT
Monitoring - Service is back. We've confirmed the affected connections in Fuquay-Varina, NC are online again, and we're keeping an eye on the network for a little while before we close this out.

Thanks to everyone affected for bearing with us.
Oct 13, 22:22 EDT
Update - Crew is on-site working through the damage fiber cable. Targeting midnight for restoration. Thank you for your patience as we work to resolve this issue.
Oct 13, 20:42 EDT
Update - We are currently working on the fix and repair to the damaged fiber.

Thank you for your patience while we continue to work and work towards a resolution as quickly as possible.
Oct 13, 17:31 EDT
Investigating - Some customers in Fuquay-Varina, NC are without internet service right now, and our engineers are already on it. We'll post an update here as soon as we have one.

Customers in the affected area don't need to restart anything — service will come back on its own once the fix is in. We appreciate everyone's patience while we work on this.
Oct 13, 12:22 EDT

Oct 13, 2026

Internet outage in Holly Springs, NC
Resolved - The network has been stable since service was restored, so we're closing this incident. Thanks again to everyone affected for their patience.

Any customer still offline can restart their router to bring the connection back.
Oct 13, 16:08 EDT
Update - Thank you for your patience. We have discovered that the power company is doing work and taking service offline as they continue the work.

We will continue to keep updating the status while we monitor the situation.
Oct 13, 14:41 EDT
Monitoring - Service is back. We've confirmed the affected connections in Holly Springs, NC are online again, and we're keeping an eye on the network for a little while before we close this out.

Thanks to everyone affected for bearing with us.
Oct 13, 13:23 EDT
Investigating - Some customers in Holly Springs, NC are without internet service right now, and our engineers are already on it. We'll post an update here as soon as we have one.

Customers in the affected area don't need to restart anything — service will come back on its own once the fix is in. We appreciate everyone's patience while we work on this.
Oct 13, 13:00 EDT
Ting Internet - Memphis, TN - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 13, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 23:00 EDT
Scheduled - On October 13th from Midnight to 5:00AM CDT Ting network partners will perform scheduled maintenance in Memphis, TN.

During the maintenance window, Ting Internet services for some customers will briefly disrupted as updates are applied and then service will be automatically restored. Customers expected to be part of this maintenance have been contacted directly.

We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support
Oct 6, 13:02 EDT

Oct 12, 2026

Internet outage in Laguna Woods Village, CA
Resolved - The network has been stable since service was restored, so we're closing this incident. Thanks again to everyone affected for their patience.

Any customer still offline can restart their router to bring the connection back.
Oct 12, 15:13 EDT
Monitoring - Service is back. We've confirmed the affected connections in Laguna Woods Village, CA are online again, and we're keeping an eye on the network for a little while before we close this out.

Thanks to everyone affected for bearing with us.
Oct 12, 12:28 EDT
Investigating - Some customers in Laguna Woods Village, CA are without internet service right now, and our engineers are already on it. We'll post an update here as soon as we have one.

Customers in the affected area don't need to restart anything — service will come back on its own once the fix is in. We appreciate everyone's patience while we work on this.
Oct 12, 09:01 EDT

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

Internet outage in Fuquay-Varina, NC
Resolved - The network has been stable since service was restored, so we're closing this incident. Thanks again to everyone affected for their patience.

Any customer still offline can restart their router to bring the connection back.
Oct 9, 17:36 EDT
Monitoring - Service is back. We've confirmed the affected connections in Fuquay-Varina, NC are online again, and we're keeping an eye on the network for a little while before we close this out.

Thanks to everyone affected for bearing with us.
Oct 9, 14:51 EDT
Investigating - Some customers in Fuquay-Varina, NC are without internet service right now, and our engineers are already on it. We'll post an update here as soon as we have one.

Customers in the affected area don't need to restart anything — service will come back on its own once the fix is in. We appreciate everyone's patience while we work on this.
Oct 9, 12:34 EDT

Oct 8, 2026

Ting Internet - Thornton, CO- Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 8, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 01:30 EDT
Scheduled - In Thornton on October 7th from 11:30 PM MDT to 06:00 AM MDT, Ting's network partner will perform maintenance to replace a partially damaged 288-count fiber cable in Thornton, Colorado

During the maintenance window, Ting Internet services for some customers will briefly disrupted and then service will be automatically restored. Customers expected to be part of this maintenance have been contacted directly.

We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support
Oct 2, 17:31 EDT

Oct 7, 2026

No incidents reported.

Oct 6, 2026

Internet outage in Wake Forest, NC
Resolved - The network has been stable since service was restored, so we're closing this incident. Thanks again to everyone affected for their patience.

Any customer still offline can restart their router to bring the connection back.
Oct 6, 19:56 EDT
Update - Service is back. We've confirmed the affected connections in Wake Forest, NC are online again, and we're keeping an eye on the network for a little while before we close this out.

Thanks to everyone affected for bearing with us.
Oct 6, 17:11 EDT
Monitoring - All customers are back online at this time. We will monitor this for a while before closing.
Oct 6, 17:02 EDT
Update - Techs have been hard at work splicing new fiber and at this time most of the customers affected should be back online. There is still more work to do and roughly 100 customers are still offline. The work continues.

Once again we appreciate your patience during this repair.
Oct 6, 15:00 EDT
Identified - Our techs are still working on this issue, replacing and re splicing fiber. Unfortunately the issue is bigger than expected now that we have better visuals, the fix is at first going to cause more customers to go offline for a short period, before we see more customers coming back online.

Customers in the affected area don't need to restart anything — service will come back on its own once the fix is in. We appreciate everyone's patience while we work on this.
Oct 6, 12:14 EDT
Update - Due to restricted access to the damaged underground fiber bundle, final repairs require a specialized vendor and are temporarily paused overnight. The vendor will arrive tomorrow morning to assist our crews in splicing the primary transport cable and restoring service to all remaining customers. We have set a soft Estimated Time of Restoration (ETR) for 6:00 PM tomorrow, though we are making every effort to resolve the issue sooner.
Oct 5, 20:40 EDT
Update - We are continuing to work on a fix for this issue.
Oct 5, 20:10 EDT
Update - Fiber damage confirmed. Field crew is on-site and working on the fix. Currently No ETR.
Oct 5, 19:06 EDT
Update - We are continuing to investigate this issue.
Oct 5, 18:00 EDT
Update - We are still working on a fix for this issue
Oct 5, 17:58 EDT
Investigating - Some customers in Wake Forest, NC are without internet service right now, and our engineers are already on it. We'll post an update here as soon as we have one.

Customers in the affected area don't need to restart anything — service will come back on its own once the fix is in. We appreciate everyone's patience while we work on this.
Oct 5, 16:41 EDT
Internet outage in Solana Beach, CA
Resolved - The network has been stable since service was restored, so we're closing this incident. Thanks again to everyone affected for their patience.

Any customer still offline can restart their router to bring the connection back.
Oct 6, 13:45 EDT
Monitoring - Service is back. We've confirmed the affected connections in Solana Beach, CA are online again, and we're keeping an eye on the network for a little while before we close this out.

Thanks to everyone affected for bearing with us.
Oct 6, 11:00 EDT
Investigating - Some customers in Solana Beach, CA are without internet service right now, and our engineers are already on it. We'll post an update here as soon as we have one.

Customers in the affected area don't need to restart anything — service will come back on its own once the fix is in. We appreciate everyone's patience while we work on this.
Oct 6, 08:20 EDT

Oct 5, 2026

Ting Internet - Memphis, TN - Partial Outage
Resolved - This incident has been resolved.
Oct 5, 00:26 EDT
Monitoring - All but one customer should be back online from this fiber strike. We will continue to monitor this status for a time.
Oct 4, 17:27 EDT
Update - Techs are on site currently splicing new fiber. No ETA at this time.

Thank you for your continued patience.
Oct 4, 12:37 EDT
Identified - The outage is caused by a fiber strike but we're not sure of the extent of the damage just yet. More updates to follow as new info comes in.

Thank you for your continued patience.
Oct 4, 10:01 EDT
Update - We are continuing to investigate the issue. We will post more information as it becomes available.

Thank you for your continued patience.
Oct 4, 08:02 EDT
Investigating - Ting Internet engineers are investigating reports of an outage impacting service for some customers in Memphis, TN. We will post further information and next steps here as soon as it becomes available.
Oct 4, 06:31 EDT

Oct 4, 2026

Oct 3, 2026

Ting Internet - Memphis, TN - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 3, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 01:00 EDT
Scheduled - On Saturday October 3rd from Midnight to 6:00AM CDT Ting network partners will perform scheduled maintenance in Memphis, TN.

During the maintenance window, Ting Internet services for some customers will briefly disrupted as updates are applied and then service will be automatically restored. Customers expected to be part of this maintenance have been contacted directly.

We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support
Sep 25, 15:27 EDT

Oct 2, 2026

No incidents reported.

Oct 1, 2026

SimplyBits - Outage in Vail, AZ
Resolved - This incident has been resolved.
Oct 1, 19:56 EDT
Update - We are continuing to monitor for any further issues.
Oct 1, 16:40 EDT
Monitoring - Services to affected customers has been fully restored. We are continuing to monitor in case the issue re-surfaces.
Oct 1, 16:38 EDT
Investigating - One of the access points of our tower on Gila Monster Rd in Vail, AZ has gone down and was unable to be restored with our normal troubleshooting means.
About 10 customers are affected as a result - Our engineering team is currently investigating.
Oct 1, 16:31 EDT

Sep 30, 2026

No incidents reported.

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