All Systems Operational

About This Site

We monitor all Ting services 24 hours a day, seven days a week. In the event of a service disruption, we'll post information here to keep you informed of the current status.

Uptime over the past 90 days. View historical uptime.
Arizona Operational
90 days ago
99.9 % uptime
Today
Tucson Operational
90 days ago
100.0 % uptime
Today
Catalina Operational
90 days ago
100.0 % uptime
Today
Amado Operational
90 days ago
100.0 % uptime
Today
Douglas Operational
90 days ago
99.64 % uptime
Today
Green Valley Operational
90 days ago
100.0 % uptime
Today
Marana Operational
90 days ago
100.0 % uptime
Today
Mt. Lemmon Operational
90 days ago
100.0 % uptime
Today
Nogales Operational
90 days ago
100.0 % uptime
Today
Oracle Operational
90 days ago
100.0 % uptime
Today
Oro Valley Operational
90 days ago
100.0 % uptime
Today
Rio Rico Operational
90 days ago
99.64 % uptime
Today
Sahuarita Operational
90 days ago
100.0 % uptime
Today
San Manuel Operational
90 days ago
100.0 % uptime
Today
Tubac Operational
90 days ago
99.64 % uptime
Today
Vail Operational
90 days ago
99.58 % uptime
Today
California Operational
Culver City, CA Operational
Encinitas, CA Operational
Fullerton, CA Operational
Solana Beach, CA Operational
Colorado Operational
90 days ago
97.95 % uptime
Today
Aspen, CO Operational
Basalt, CO Operational
Bayfield, CO Operational
Carbondale, CO Operational
Centennial, CO Operational
Cortez, CO Operational
De Beque, CO Operational
Durango, CO Operational
Glenwood Springs, CO Operational
Grand Junction, CO Operational
New Castle, CO Operational
Parachute, CO Operational
Rifle, CO Operational
Silt, CO Operational
Dolores, CO Operational
90 days ago
97.95 % uptime
Today
Idaho Operational
Greater Sandpoint, ID Operational
Maryland Operational
Westminster, MD Operational
New Mexico Operational
Farmington, NM Operational
North Carolina Operational
Fuquay-Varina, NC Operational
Holly Springs, NC Operational
Wake Forest, NC Operational
Rolesville, NC Operational
Virginia Operational
90 days ago
99.44 % uptime
Today
Charlottesville, VA Operational
Alexandria, VA Operational
90 days ago
99.44 % uptime
Today
Customer Support Operational
Ting Website, Shop & Your Account Operational
Shipping & Returns Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jun 9, 2023

No incidents reported today.

Jun 8, 2023
Ting Internet - Centennial, CO (Valentia St area) - Emergency Maintenance
Resolved - Ting Internet engineers have completed the fiber repairs and our monitoring is showing all customers back online. If you are having any issues, please reach out to our 24/7 Support team at https://ting.com/support
Jun 8, 18:29 EDT
Update - Fiber splicing and restoration work remains ongoing, with a majority of affected customers back online at this time. We expect full restoration within 90 minutes. Thank you for your patience.
Jun 8, 16:33 EDT
Update - Work has begun on replacing the damaged fibers. Our estimate at this time is work will take 4 to 5 hours to complete. We will provide timeline updates as work progresses. We are working to minimize downtime as much as possible, thanks for your patience.
Jun 8, 13:42 EDT
Identified - Ting Internet engineers are working to replace damaged fiber in the Valentia St area. The repair work is expected to begin at Noon (12:00 MT) will involve removing damaged fiber and splicing in new fiber to restore service for customers in the area. Customers in the vicinity can expect to see a service outage when work begins and connections automatically restored when the fiber is replaced.

We will provide further updates and timelines as information becomes available.
Jun 8, 12:39 EDT
Jun 7, 2023

No incidents reported.

Jun 6, 2023
Simply Bits - Current Maintenance in North/Northwest Tucson/Ina Road Vicinity
Completed - The scheduled maintenance has been completed.
Jun 6, 06:30 EDT
Scheduled - Tuesday June 6th, 3am - 6am MT Time, we will be performing Emergency Maintenance in North/Northwest Tucson, Ina Road Vicinity. During this time customers in these areas will experience possible intermittent outages lasting 30 minutes or more. We apologize for the inconvenience, but thank you for your patience as we work to improve our Simply Bits Customer connectivity.
Jun 6, 06:16 EDT
Jun 5, 2023
Alexandria, VA, partial outage.
Resolved - This incident has been resolved.
Jun 5, 08:45 EDT
Monitoring - All work has been completed. All affected customers should now be online. If you still do not have internet access, please reboot your ONT and Router. If you still experience issues please call support at 844-846-4994
Jun 4, 19:44 EDT
Update - We have found the issue and are implementing a fix. This will take 30-60 minutes.
Jun 4, 18:04 EDT
Update - We are still investigating the cause of the outage.
Jun 4, 16:30 EDT
Investigating - We are experiencing a small outage Alexandria VA area affecting roughly 30 customers. We are investigating the cause and will update when we have more information.
Jun 4, 14:00 EDT
Jun 4, 2023
Jun 3, 2023

No incidents reported.

Jun 2, 2023

No incidents reported.

Jun 1, 2023
Ting Internet - Bayfield, CO - partial outage
Resolved - The fiber repairs have now been completed with all impacted links fully recovered. We appreciate your patience while we and our 3rd party partners worked through these issues. If your service has not been restored, pleae contact Ting Internet Support at 1-844-846-4994 (Available 24/7) so we can investigate the matter for you.
Jun 1, 19:26 EDT
Update - We are continuing to work on a fix for this issue.
Jun 1, 19:23 EDT
Update - Field Operations has identified a fiber cut and splicing efforts are currently underway to restore service. Thank you for your patience.
Jun 1, 18:16 EDT
Identified - Ting Internet engineers have identified a service outage affecting some customers in Bayfield, CO. We are investigating a possible fiber cut and will provide a further update as soon as possible.
Jun 1, 15:16 EDT
Simply Bits West Tucson - Emergency Maintenance
Completed - The scheduled maintenance has been completed.
Jun 1, 09:34 EDT
Scheduled - Thursday June 1st, 2am - 5am MT Time, we will be performing Emergency Maintenance in West Tucson, during this time customers in the areas of Trails End, San Joaquin and surrounding vacinity will experience possible intermittent outages lasting 30 minutes or more. We apologize for the inconvenience, but thank you for your patience as we work to improve our Simply Bits Customer connectivity.
May 31, 19:09 EDT
Ting Internet - Rolesville, NC - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 1, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 00:01 EDT
Scheduled - On Wednesday May 31st from Midnight to 6:00AM ET Ting Internet engineers will perform scheduled maintenance on part of our network in the Averette Ridge neighborhood to complete the fiber migration to accommodate the road widening on Jones Dairy Rd. 

During this maintenance window, affected customers will experience a disruption in service, after which service will be automatically restored. We'll be working hard to ensure the downtime is as minimal as possible.
May 24, 17:11 EDT
May 31, 2023

No incidents reported.

May 30, 2023
Partial Outage in Rolesville
Resolved - This incident has been resolved.
May 30, 14:54 EDT
Monitoring - The fiber repairs have been completed and our monitoring is showing service is restored for affected customers. If you are having any issues at this time, please reach out to our Support team via https://ting.com/support
May 30, 13:26 EDT
Update - While doing prep work for tonight's maintenance, the fiber that needed to be repaired during the overnight window has failed. We are commencing the maintenance intended for tonight at this time on an emergency basis.

The expected ETA for this work to be completed is 2PM ET. We apologize for the trouble and are working to restore service as quickly as possible.
May 30, 12:26 EDT
Identified - Ting Internet engineers are working to resolve an issue affecting some customers in Rolesville who are without service at this time. The current estimate for service restoration is 30 minutes. We will provide an update as work progresses. Thank you for your patience.
May 30, 11:57 EDT
Investigating - Ting Internet engineers are investigating an issue affecting customers in Rolesville who are without service at this time. We will provide a further update as soon as possible
May 30, 11:26 EDT
May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

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