All Systems Operational

About This Site

We monitor all Ting services 24 hours a day, seven days a week. In the event of a service disruption, we'll post information here to keep you informed of the current status.

Uptime over the past 90 days. View historical uptime.
Arizona Operational
90 days ago
99.77 % uptime
Today
Tucson Operational
90 days ago
99.94 % uptime
Today
Catalina Operational
90 days ago
100.0 % uptime
Today
Amado Operational
90 days ago
100.0 % uptime
Today
Douglas Operational
90 days ago
100.0 % uptime
Today
Green Valley Operational
90 days ago
100.0 % uptime
Today
Marana Operational
90 days ago
100.0 % uptime
Today
Mt. Lemmon Operational
90 days ago
100.0 % uptime
Today
Nogales Operational
90 days ago
99.88 % uptime
Today
Oracle Operational
90 days ago
100.0 % uptime
Today
Oro Valley Operational
90 days ago
100.0 % uptime
Today
Rio Rico Operational
90 days ago
100.0 % uptime
Today
Sahuarita Operational
90 days ago
98.37 % uptime
Today
San Manuel Operational
90 days ago
100.0 % uptime
Today
Tubac Operational
90 days ago
99.72 % uptime
Today
Vail Operational
90 days ago
98.69 % uptime
Today
California Operational
90 days ago
100.0 % uptime
Today
Culver City, CA Operational
Encinitas, CA Operational
Fullerton, CA Operational
Solana Beach, CA Operational
Carlsbad, CA Operational
90 days ago
100.0 % uptime
Today
Colorado Operational
90 days ago
100.0 % uptime
Today
Aspen, CO Operational
Basalt, CO Operational
Bayfield, CO Operational
Carbondale, CO Operational
Centennial, CO Operational
Cortez, CO Operational
De Beque, CO Operational
Durango, CO Operational
Glenwood Springs, CO Operational
Grand Junction, CO Operational
New Castle, CO Operational
Parachute, CO Operational
Rifle, CO Operational
Silt, CO Operational
Dolores, CO Operational
90 days ago
100.0 % uptime
Today
Colorado Springs, CO Operational
90 days ago
100.0 % uptime
Today
Idaho Operational
90 days ago
100.0 % uptime
Today
Greater Sandpoint, ID Operational
Ponderay, ID Operational
90 days ago
100.0 % uptime
Today
Maryland Operational
Westminster, MD Operational
New Mexico Operational
Farmington, NM Operational
North Carolina Operational
90 days ago
100.0 % uptime
Today
Fuquay-Varina, NC Operational
Holly Springs, NC Operational
Wake Forest, NC Operational
Rolesville, NC Operational
Sanford, NC Operational
90 days ago
100.0 % uptime
Today
Virginia Operational
90 days ago
99.79 % uptime
Today
Charlottesville, VA Operational
Alexandria, VA Operational
90 days ago
99.79 % uptime
Today
Customer Support Operational
Ting Website, Shop & Your Account Operational
Shipping & Returns Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Ting Internet Emergency Maintenance - Centennial, CO Oct 10, 2024 10:43-11:43 EDT
In Centennial, CO on Thursday October 10th, 2024 from 2:00AM to 3:00AM MT, Ting Internet engineers will perform scheduled maintenance on our network to replace equipment to avoid a possible unplanned disruption.

Customers expected to be part of this maintenance have been contacted directly.

During the maintenance window, Ting Internet services for some customers will briefly disrupted and then service will be automatically restored. We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support
Posted on Oct 08, 2024 - 10:49 EDT
Ting Internet Scheduled Maintenance - Wake Forest, NC Oct 15, 2024 02:00-04:00 EDT
Ting Internet engineers will perform scheduled maintenance on part of our network in Wake Forest, NC on Tuesday October 15th from 2:00M to 4:00 AM ET.

During the maintenance window, Ting Internet services will briefly disrupted and then service will be automatically restored. We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support
Posted on Oct 04, 2024 - 16:28 EDT
Ting Internet - Culver City, CA - Scheduled Maintenance Oct 16, 2024 02:00-07:00 EDT
Ting Internet engineers will perform scheduled maintenance on part of our network in Culver City, CA on Tuesday October 15th from 11:00PM to 4:00 AM PT.

Customers who are expected to be part of this maintenance have been contacted directly.

During the maintenance window, Ting Internet services for some customers will briefly disrupted and then service will be automatically restored. We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support
Posted on Oct 03, 2024 - 18:05 EDT
Ting Internet Scheduled Maintenance - Alexandria, VA Oct 17, 2024 02:00-03:00 EDT
In Alexandria, VA on October 17th, 2024 from 2:00AM to 3:00AM ET, Ting Internet engineers will perform scheduled maintenance on our network to upgrade firmware on our equipment.

During the maintenance window, Ting Internet services for some customers will briefly disrupted as updates are applied and then service will be automatically restored. We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support
Posted on Oct 07, 2024 - 17:40 EDT
Ting Internet Scheduled Maintenance - Charlottesville, VA Oct 18, 2024 02:00-03:00 EDT
In Charlottesville, VA on October 18th, 2024 from 2:00AM to 3:00AM ET, Ting Internet engineers will perform scheduled maintenance on our network to upgrade firmware on our equipment.

During the maintenance window, Ting Internet services for some customers will briefly disrupted as updates are applied and then service will be automatically restored. We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support
Posted on Oct 07, 2024 - 17:42 EDT
Past Incidents
Oct 8, 2024
Ting Internet Charlottesville VA - Service disruption on Wertland St
Resolved - Mainline service was restored to affected customers at 9:30 PM on 10/7 and has remained stable since. If you are still seeing issues, please give us a call at 1-844-846-4994 so we can take a look. One apartment's service is still offline, but it was offline for quite some time prior to this outage as well and may not be in use.
Oct 8, 10:09 EDT
Update - We have found damage to mainline fiber in this area that needs to be repaired to restore service to these buildings. Current ETR is this evening, though we do not yet have a very specific target. Engineers will return to the site with the materials necessary to enact repairs soon.
Oct 7, 16:22 EDT
Investigating - Ting engineers are in route to determine the source of an outage affecting two apartment buildings, 1121 and 1201 Wertland in Charlottesville VA. We do not yet have an ETA on service restoration, as it will depend on the conditions found once engineers have arrived within an hour.
Oct 7, 15:36 EDT
Ting Internet Scheduled Maintenance - Fullerton, CA
Completed - The scheduled maintenance has been completed.
Oct 8, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 06:00 EDT
Scheduled - On Tuesday October 8th from 3:00 AM to 06:00 PT we're planning some scheduled maintenance with our network partner in Fullerton, CA.

Customers may experience a service disruption during the maintenance window, after which service will be automatically restored.
Sep 20, 12:49 EDT
Oct 7, 2024
Monsoon Season Alert
Resolved - This incident has been resolved.
Oct 7, 09:06 EDT
Monitoring - To our Arizona customers, monsoon season is upon us! Did you know that your internet service can become degraded or unusable during inclement weather events? Extreme high winds and hard downpour may possibly affect the position of equipment. "Rain Fade" can affect line of sight to our Towers, as well as moisture to exterior cabling can cause temporary disruptions to your service. Please note during severe weather events we are unable to resolve issues until after the weather has passed.
Jun 20, 18:00 EDT
Emerald Estates in Culver City
Resolved - This incident has been resolved.
Oct 7, 08:08 EDT
Monitoring - Our fiber team has completed repairs and are now monitoring the results. Thank you for your patience.
Oct 6, 19:47 EDT
Identified - Our fiber repair team has almost completed repairs. Service should be restored shortly. Thank you for your patience.
Oct 6, 17:28 EDT
Investigating - Ting Internet engineers are investigating reports of a service outage affecting customers at the Emerald Estates complex in Culver City. We will provide a further update once we have more information.
Oct 6, 13:55 EDT
Oct 6, 2024
Oct 5, 2024

No incidents reported.

Oct 4, 2024
Ting Internet - Colorado Area - access issue
Resolved - This incident has been resolved.
Oct 4, 17:20 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 4, 15:54 EDT
Identified - Ting Internet engineers have identified an issue causing some customers in Colorado to be unable to connect to the internet.

The issue is causing affected customers to be unable to obtain an IP address from our servers, which means they are unable to get internet service at this time. There is no immediate workaround to restore service and our technical teams are engaged to restore service as soon as possible.

We will post further updates within the hour. Thank you for your patience.
Oct 4, 15:14 EDT
Oct 3, 2024
Ting Internet - Charlottesville, VA - Walker's Square
Completed - The scheduled maintenance has been completed.
Oct 3, 19:25 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 10:25 EDT
Scheduled - Ting Internet engineers are replacing the equipment servicing the buildings in Walker's Square Apartments today. Residents can expect intermittent connectivity throughout the day as work progresses. We will be working hard to ensure downtime is kept to a minimum.
Oct 3, 10:24 EDT
Ting Internet Scheduled Maintenance - Sandpoint ID, Ponderay ID & Culver City CA
Completed - The scheduled maintenance has been completed.
Oct 3, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 05:00 EDT
Scheduled - In Sandpoint ID, Ponderay ID & Culver City CA on October 3rd, 2024 from 2:00AM to 6:00AM PT, Ting Internet engineers will perform scheduled maintenance on our network to upgrade firmware on our equipment.

During the maintenance window, Ting Internet services for some customers will briefly disrupted as updates are applied and then service will be automatically restored. We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support
Sep 17, 18:10 EDT
Oct 2, 2024
Simply Bits Scheduled Maintenance October 2nd 7am - 5pm (Tucson Mountain Time
Completed - The scheduled maintenance has been completed.
Oct 2, 20:41 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 04:00 EDT
Scheduled - On Wednesday October 2nd from 7am to approximately 5pm we will be performing system upgrades that will affect the region of Mount Lemmon Arizona. This will result in a full outage during this time frame.

This scheduled maintenance will affect the following areas:
Community of Summerhaven
East and West of N. Sabino Canyon Park
North and South of N. General Hitchcock Hwy

We apologize for any disruption, but appreciate your patience as we work to improve our Simply Bits- Ting infrastructure.
Sep 27, 16:33 EDT
Outage in Marana, AZ area West of I-10
Resolved - This incident has been resolved.
Oct 2, 20:41 EDT
Identified - We are currently experiencing a system issue/outage that is affecting customers in the Marana, AZ area. Our engineering team is currently investigating.
Oct 2, 18:47 EDT
Ting Internet Scheduled Maintenance - Centennial CO, Durango CO & Colorado Springs CO
Completed - The scheduled maintenance has been completed.
Oct 2, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 04:00 EDT
Scheduled - In Centennial CO, Durango CO & Colorado Springs CO on October 2nd, 2024 from 2:00AM to 6:00AM MT, Ting Internet engineers will perform scheduled maintenance on our network to upgrade firmware on our equipment.

During the maintenance window, Ting Internet services for some customers will briefly disrupted as updates are applied and then service will be automatically restored. We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support
Sep 17, 18:03 EDT
Oct 1, 2024
Ting Internet Scheduled Maintenance - Centennial CO, Carbondale, CO, De Beque CO, Glenwood Springs CO, Silt CO
Completed - The scheduled maintenance has been completed.
Oct 1, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 04:00 EDT
Scheduled - In Centennial CO, Carbondale, CO, De Beque CO, Glenwood Springs CO & Silt CO on October 1st, 2024 from 2:00AM to 6:00AM MT, Ting Internet engineers will perform scheduled maintenance on our network to upgrade firmware on our equipment.

During the maintenance window, Ting Internet services for some customers will briefly disrupted as updates are applied and then service will be automatically restored. We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support
Sep 17, 18:00 EDT
Ting Internet Scheduled Maintenance - Sandpoint, ID (Lakeview)
Completed - The scheduled maintenance has been completed.
Oct 1, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 23:00 EDT
Scheduled - On Monday September 30th from 8:00PM to Midnight PT we're planning some scheduled maintenance on a portion of the Ting Internet network in Sandpoint, ID in the Lakeview neighborhood.

Customers who are expected to be part of this maintenance have been contacted directly.

Affected customers will experience a brief service disruption during the maintenance window, after which service will be automatically restored. We'll be working hard to minimize any disruptions.
Sep 20, 13:15 EDT
Sep 30, 2024
Ting Internet - Partial Outage in Alexandria, VA
Resolved - The issue has been determined to be the result of a localized power issue affecting customers homes. Service will automatically resume once power has been restored.
Sep 30, 15:54 EDT
Investigating - Ting Internet engineers are investigating reports of a localized outage affecting some customers in Alexandria, VA. We will provide further information as soon as it becomes available.
Sep 30, 15:21 EDT
Ting Internet - Partial Outage in Centennial, CO
Resolved - This incident has been resolved.
Sep 30, 12:04 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 30, 11:08 EDT
Update - Technicians are on site and we are currently working with vendors on a resolution for the ongoing issues. No current ETA is available.
Sep 30, 09:37 EDT
Identified - We have identified the affected component and have technicians going on site to further troubleshoot and resolve the issue. No current ETA for restoration.
Sep 30, 08:03 EDT
Investigating - We are currently seeing a network issue impacting service for several customers within our Centennial, CO market. We are investigating the cause and will provide more information as it becomes available.
Sep 30, 06:17 EDT
Ting Internet - Charlottesville, VA - partial outage (Martha Jefferson)
Resolved - This incident has been resolved.
Sep 30, 09:09 EDT
Monitoring - We are happy to report that there was no fire or fiber damage in the area, and that internet service will be restored normally once Dominion Power completes their power line repairs.
Sep 27, 14:44 EDT
Investigating - Ting Internet engineers are responding to reports of fire damage to electrical poles which also hold our fiber in the E Market St vicinity affecting customers in Locust Grove and Martha Jefferson neighborhoods.

We will provide a further update once we have assessed any damage.
Sep 27, 13:07 EDT
Ting Internet Scheduled Maintenance - Centennial, CO
Completed - The scheduled maintenance has been completed.
Sep 30, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 04:00 EDT
Scheduled - In Centennial, CO on September 30th, 2024 from 2:00AM to 6:00AM MT, Ting Internet engineers will perform scheduled maintenance on our network to upgrade firmware on our equipment.

During the maintenance window, Ting Internet services for some customers will briefly disrupted as updates are applied and then service will be automatically restored. We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support
Sep 17, 17:56 EDT
Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024
Ting Internet - Outage in Centennial, CO.
Resolved - This incident has been resolved.
Sep 27, 12:14 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 27, 10:44 EDT
Identified - Ting Internet engineers have restored service to approximately half the impacted customers and are working to restore service to the remaining customers impacted.
Sep 27, 10:33 EDT
Investigating - We are currently seeing a network issue impacting service for several customers within our Centennial, CO market. We are investigating the cause and will provide more information as it becomes available.
Sep 27, 08:27 EDT
Ting Internet - Charlottesville, VA (Crestmont Ave)
Resolved - This incident has been resolved.
Sep 27, 10:06 EDT
Identified - Ting Internet engineers have assessed the damage from a fallen tree on Crestmont Ave which has impacted service to local homes. We will be working to restore service as soon as the area is cleared and safe for our technicians. Thank you for your patience.
Sep 26, 18:36 EDT
Investigating - Ting Internet engineers are investigating reports of a service outage in the Crestmont Ave area. We will post further information as soon as possible.
Sep 26, 17:17 EDT
Ting Internet Scheduled Maintenance - Centennial, CO
Completed - The scheduled maintenance has been completed.
Sep 27, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 04:00 EDT
Scheduled - In Centennial, CO on September 27rd, 2024 from 2:00AM to 6:00AM MT, Ting Internet engineers will perform scheduled maintenance on our network to upgrade firmware on our equipment.

During the maintenance window, Ting Internet services for some customers will briefly disrupted as updates are applied and then service will be automatically restored. We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support
Sep 17, 17:54 EDT
Ting Internet Scheduled Maintenance - Charlottesville, VA & Fuquay-Varina, NC
Completed - The scheduled maintenance has been completed.
Sep 27, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 02:00 EDT
Scheduled - In Charlottesville, VA & Fuquay-Varina, NC. on September 27th, 2024 from 2:00AM to 6:00AM ET, Ting Internet engineers will perform scheduled maintenance on our network to upgrade firmware on our equipment.

During the maintenance window, Ting Internet services for some customers will briefly disrupted as updates are applied and then service will be automatically restored. We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support
Sep 17, 17:52 EDT
Ting Internet Scheduled Maintenance - Holly Springs (Holly Glen 1)
Completed - The scheduled maintenance has been completed.
Sep 27, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 00:00 EDT
Scheduled - In Holly Springs (Holly Glen 1), on September 27th, 2024 from 12:00AM to 6:00AM, Ting Internet engineers will perform scheduled maintenance work on our network.

During the maintenance window, Ting Internet services will briefly disrupted. We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support.
Aug 7, 19:07 EDT
Sep 26, 2024
Ting Internet Scheduled Maintenance - Fuquay-Varina, NC, Wake Forest, NC, Westminster, MD.
Completed - The scheduled maintenance has been completed.
Sep 26, 06:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 02:00 EDT
Scheduled - In Fuquay-Varina, NC, Wake Forest, NC, Westminster, MD. on September 26th, 2024 from 2:00AM to 6:00AM ET, Ting Internet engineers will perform scheduled maintenance on our network to upgrade firmware on our equipment.

During the maintenance window, Ting Internet services for some customers will briefly disrupted as updates are applied and then service will be automatically restored. We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support
Sep 17, 17:50 EDT
Ting Internet Scheduled Maintenance - Holly Springs (Holly Glen 1)
Completed - The scheduled maintenance has been completed.
Sep 26, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 00:00 EDT
Scheduled - In Holly Springs (Holly Glen 1), on September 26th, 2024 from 12:00AM to 6:00AM, Ting Internet engineers will perform scheduled maintenance work on our network.

During the maintenance window, Ting Internet services will briefly disrupted. We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support.
Aug 7, 19:06 EDT
Sep 25, 2024
Ting Internet - Partial Outage in Alexandria, VA
Resolved - This incident has been resolved.
Sep 25, 12:24 EDT
Monitoring - A fix for the impacted customers has been implemented and we are seeing their service restored. If you are having any issues at this time, please reach out to our Support team via https://ting.com/support
Sep 25, 10:53 EDT
Identified - We do not have an ETA for when the service will be fully restored for the customers currently affected by the outage. However, our field team is actively working on-site to resolve the issue. We will continue to provide updates as they become available.
Sep 25, 08:21 EDT
Investigating - The fiber break repairs from the incident earlier today are completed, and majority of customers have service restored, but a specific section of customers remain without service. We are currently investigating this new issue and have technicians on site.
Sep 24, 22:13 EDT
Ting Internet Scheduled Maintenance - Charlottesville, VA, Rolesville, NC, Sanford, NC, Holly Springs, NC.
Completed - The scheduled maintenance has been completed.
Sep 25, 06:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 02:00 EDT
Scheduled - In Charlottesville, VA, Rolesville, NC, Sanford, NC and Holly Springs, NC. on September 25th, 2024 from 2:00AM to 6:00AM ET, Ting Internet engineers will perform scheduled maintenance on our network to upgrade firmware on our equipment.

During the maintenance window, Ting Internet services for some customers will briefly disrupted as updates are applied and then service will be automatically restored. We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support
Sep 17, 17:48 EDT
Ting Internet Scheduled Maintenance - Holly Springs (Holly Glen 1)
Completed - The scheduled maintenance has been completed.
Sep 25, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 00:00 EDT
Scheduled - In Holly Springs (Holly Glen 1), on September 25th, 2024 from 12:00AM to 6:00AM, Ting Internet engineers will perform scheduled maintenance work on our network.

During the maintenance window, Ting Internet services will briefly disrupted. We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support.
Aug 7, 19:03 EDT
Sep 24, 2024
Ting Internet - Outage in Alexandria, VA
Resolved - The emergency service has been completed and service has been restored. We will continue monitoring this as a precaution.
Sep 24, 21:32 EDT
Update - Our team is currently working on splicing the lines, and we expect the repairs to be finished by 9:00/9:30 pm. The earlier rainy conditions have resulted in some delays.
Sep 24, 20:33 EDT
Update - Ting Internet engineers report fiber replacement is going well with splicing underway to reconnect affected customers. The ETA for service restoration is 8:00PM ET.
Sep 24, 18:15 EDT
Update - Ting Internet engineers are estimating restoration of service by approximately 8:00 PM ET. We will post further updates as information becomes available from our field technicians.
Sep 24, 14:49 EDT
Identified - Ting Internet engineers have identified a fiber break to a mainline feed which services an group of homes. We are determining a plan to repair the damage and will provide an ETA when available. Thank you for your patience.
Sep 24, 13:04 EDT
Update - Ting Internet engineers are on site and investigating the root cause of the outage affecting the area. We will provide an ETA as soon as possible.
Sep 24, 11:22 EDT
Investigating - We are currently investigating an Outage affecting some of the customers within our Alexandria, VA market. We will provide more information as it becomes available.
Sep 24, 09:53 EDT
Ting Internet Scheduled Maintenance - Charlottesville, VA & Alexandria, VA
Completed - The scheduled maintenance has been completed.
Sep 24, 06:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 02:00 EDT
Scheduled - In Charlottesville VA and Alexandria VA on September 24th, 2024 from 2:00AM to 6:00AM ET, Ting Internet engineers will perform scheduled maintenance on our network to upgrade firmware on our equipment.

During the maintenance window, Ting Internet services for some customers will briefly disrupted as updates are applied and then service will be automatically restored. We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support
Sep 17, 17:44 EDT
Ting Internet Scheduled Maintenance - Holly Springs (Holly Glen 1)
Completed - The scheduled maintenance has been completed.
Sep 24, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 00:00 EDT
Scheduled - In Holly Springs (Holly Glen 1), on September 24th, 2024 from 12:00AM to 6:00AM, Ting Internet engineers will perform scheduled maintenance work on our network.

During the maintenance window, Ting Internet services will briefly disrupted. We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support.
Aug 7, 19:03 EDT
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