Ting Internet: Rolesville NC, Outage along Redford Place Drive
Identified - Ting techs are onsite now and have verified a fiber cut. Materials are gathered and repair work is commencing, with a current ETR of 9 PM this evening. We apologize for the length of the outage, and appreciate your patience as we work to repair the damaged fiber lines.
Feb 20, 2026 - 14:07 EST
Investigating - We are seeing an outage affecting approximately 20 homes along and near Redford Place Drive. We have a report of a gas leak in the area that may have digging associated with it that may be the cause of the issue. Techs are en route to survey for fiber damage. No ETR is yet available, as it depends on the extent and nature of damage to fiber lines. More information will be posted here as soon as it becomes available.
Feb 20, 2026 - 11:17 EST
Degraded service in Memphis TN
Monitoring - The service disruption in Memphis, TN has been resolved and we're monitoring the impacted customer connections. If you're still experiencing difficulties, please power cycle the ONT and your router by disconnecting them from power at the outlet and then plugging them back in. If you still experience issues after that, please contact our Technical Support team for additional troubleshooting. https://www.ting.com/contact-us
Feb 20, 2026 - 08:44 EST
Update - We are continuing to investigate this issue.
Feb 19, 2026 - 22:01 EST
Update - Our engineers are actively working on a fix for this issue. Your patience is appreciated, thank you
Feb 19, 2026 - 20:58 EST
Update - Our engineers are actively working on a fix for this issue. Your patience is appreciated, thank you
Feb 19, 2026 - 19:47 EST
Update - Thank you for your patience as we continue to investigate and isolate the issue to restore service to the impacted customers.

Appreciate the patience while we continue to work to resolve the issue.
Feb 19, 2026 - 18:40 EST
Update - Thank you for your patience as we continue to investigate and isolate the issue to restore service to the impacted customers.

Appreciate the patience while we continue to work to resolve the issue.
Feb 19, 2026 - 17:31 EST
Update - We are currently still investigating the issue to find the root cause of the loss of connection. We will continue to update as new information becomes available.

Please stand by while we look to resolve the issue as quickly as possible.

Thank you for your patience.
Feb 19, 2026 - 13:50 EST
Update - We are continuing to investigate this issue.
Feb 18, 2026 - 20:42 EST
Update - We are continuing to investigate this issue.
Feb 18, 2026 - 18:52 EST
Update - We are still digging into this issue. We apologize for the inconvenience but are actively working to find the cause and will update when we have more.
Feb 18, 2026 - 16:31 EST
Investigating - We are seeing degraded service for a small portion of customers in the Memphis TN market. The cause is being investigated at this time. We will update when we have more.
Feb 18, 2026 - 09:43 EST

About This Site

We monitor all Ting services 24 hours a day, seven days a week. In the event of a service disruption, we'll post information here to keep you informed of the current status.

Uptime over the past 90 days. View historical uptime.
Arizona Operational
90 days ago
99.7 % uptime
Today
Tucson Operational
90 days ago
100.0 % uptime
Today
Catalina Operational
90 days ago
100.0 % uptime
Today
Amado Operational
90 days ago
100.0 % uptime
Today
Douglas Operational
90 days ago
100.0 % uptime
Today
Green Valley Operational
90 days ago
100.0 % uptime
Today
Marana Operational
90 days ago
100.0 % uptime
Today
Mt. Lemmon Operational
90 days ago
95.61 % uptime
Today
Nogales Operational
90 days ago
100.0 % uptime
Today
Oracle Operational
90 days ago
100.0 % uptime
Today
Oro Valley Operational
90 days ago
100.0 % uptime
Today
Rio Rico Operational
90 days ago
100.0 % uptime
Today
Sahuarita Operational
90 days ago
100.0 % uptime
Today
San Manuel Operational
90 days ago
100.0 % uptime
Today
Tubac Operational
90 days ago
100.0 % uptime
Today
Vail Operational
90 days ago
100.0 % uptime
Today
California Operational
90 days ago
99.6 % uptime
Today
Culver City, CA Operational
90 days ago
99.56 % uptime
Today
Encinitas, CA Operational
90 days ago
100.0 % uptime
Today
Fullerton, CA Operational
90 days ago
100.0 % uptime
Today
Solana Beach, CA Operational
90 days ago
100.0 % uptime
Today
Carlsbad, CA Operational
90 days ago
99.99 % uptime
Today
Laguna Woods Village Operational
90 days ago
98.09 % uptime
Today
Colorado Operational
90 days ago
99.99 % uptime
Today
Aspen, CO Operational
90 days ago
100.0 % uptime
Today
Basalt, CO Operational
90 days ago
100.0 % uptime
Today
Bayfield, CO Operational
90 days ago
100.0 % uptime
Today
Carbondale, CO Operational
90 days ago
100.0 % uptime
Today
Centennial, CO Operational
90 days ago
100.0 % uptime
Today
Colorado Springs, CO Operational
90 days ago
100.0 % uptime
Today
Cortez, CO Operational
90 days ago
100.0 % uptime
Today
De Beque, CO Operational
90 days ago
100.0 % uptime
Today
Dolores, CO Operational
90 days ago
100.0 % uptime
Today
Durango, CO Operational
90 days ago
100.0 % uptime
Today
Glenwood Springs, CO Operational
90 days ago
100.0 % uptime
Today
Greenwood Village, CO Operational
90 days ago
99.84 % uptime
Today
Grand Junction, CO Operational
90 days ago
100.0 % uptime
Today
New Castle, CO Operational
90 days ago
100.0 % uptime
Today
Parachute, CO Operational
90 days ago
100.0 % uptime
Today
Rifle, CO Operational
90 days ago
100.0 % uptime
Today
Silt, CO Operational
90 days ago
100.0 % uptime
Today
Willits, CO Operational
90 days ago
100.0 % uptime
Today
Thornton, CO Operational
90 days ago
99.97 % uptime
Today
Idaho Operational
90 days ago
100.0 % uptime
Today
Greater Sandpoint, ID Operational
90 days ago
100.0 % uptime
Today
Ponderay, ID Operational
90 days ago
100.0 % uptime
Today
Maryland Operational
90 days ago
100.0 % uptime
Today
Westminster, MD Operational
90 days ago
100.0 % uptime
Today
New Mexico Operational
90 days ago
100.0 % uptime
Today
Farmington, NM Operational
90 days ago
100.0 % uptime
Today
North Carolina Partial Outage
90 days ago
99.82 % uptime
Today
Angiers, NC Operational
90 days ago
100.0 % uptime
Today
Fuquay-Varina, NC Operational
90 days ago
99.68 % uptime
Today
Holly Springs, NC Operational
90 days ago
99.99 % uptime
Today
Rolesville, NC Partial Outage
90 days ago
99.39 % uptime
Today
Sanford, NC Operational
90 days ago
100.0 % uptime
Today
Wake Forest, NC Operational
90 days ago
99.85 % uptime
Today
Tennessee Operational
90 days ago
98.39 % uptime
Today
Memphis Operational
90 days ago
98.39 % uptime
Today
Virginia Operational
90 days ago
99.38 % uptime
Today
Charlottesville, VA Operational
90 days ago
98.83 % uptime
Today
Alexandria, VA Operational
90 days ago
99.94 % uptime
Today
Customer Support Operational
Ting Website, Shop & Your Account Operational
Shipping & Returns Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Feb 20, 2026

Unresolved incidents: Ting Internet: Rolesville NC, Outage along Redford Place Drive, Degraded service in Memphis TN.

Feb 19, 2026
Laguna Woods Village, California Small outage
Resolved - This incident is resolved. If you still have trouble, please power cycle (restart) your equipment. If issues persist, call support at 1-844-846-4994. Thank you
Feb 19, 19:52 EST
Monitoring - We have found and located the issue within the fiber line and completed the repairs.

If you continue to have issues with service, please power cycle your devices and contact us if after they have rebooted you are still having an issue. Please contact us at 1-844-846-4994 if you still have no internet after the power cycle.

Thank you for your patience while we worked to resolve the issue.
Feb 19, 18:42 EST
Update - We are continuing to investigate this issue.
Feb 19, 18:40 EST
Investigating - We are currently investigating a small outage of customers in Laguna Woods Village. We will update the status as more information becomes available.

Please stand by while we investigate. Thank you for your patience.
Feb 19, 17:30 EST
Feb 18, 2026
Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026
Ting Internet / SimplyBits - Scheduled Maintenance - Tucson AZ
Completed - The scheduled maintenance has been completed.
Feb 13, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 03:00 EST
Scheduled - Ting Internet / Simplybits engineers will be performing maintenance to update firmware on our equipment on Friday February 13th, 1:00AM - 4:00AM Mountain Standard Time.

During this maintenance, some customers may experience a brief service disruption after which connections will automatically be restored. We will be working hard to ensure any downtime is as minimal as possible.
Feb 12, 16:10 EST
Feb 12, 2026
Ting Internet - Culver City, CA (Heather Village) - Partial Outage
Resolved - This incident has been resolved.
Feb 12, 20:34 EST
Monitoring - A fix has been implemented for the power issues and we are monitoring the results. Thank you for your patience.
Feb 12, 18:08 EST
Update - As of 2 p.m. PT - our Ting Internet engineers are still working to resolve the issue. Thank you for your continued patience
Feb 12, 17:03 EST
Identified - as of 11am PT - Ting technicians are working with Heather Village electricians to restore power to Ting equipment fully after further issues were uncovered. Once resolved, service will be restored.
Feb 12, 14:12 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 12, 13:13 EST
Update - as of 9am PT - Ting technicians are working with Heather Village electricians to restore power to Ting equipment. Once resolved, service will be restored.
Feb 12, 12:10 EST
Update - as of 7am PT - Ting Internet technicians will be working with SCE and Heather Village representatives to resolve a power issue to the Ting equipment after the SCE maintenance. We will post further information as soon as possible.
Feb 12, 10:09 EST
Update - We are experiencing lingering equipment downtime following the power outage and are currently awaiting confirmation from utility providers for full restoration
Feb 11, 21:10 EST
Update - We have received news that everything is still on the timetable to be completed 6 PM PST.

We will update the ticket if anything comes up.

Thank you for your patience.
Feb 11, 20:51 EST
Update - We have received news that everything is still on the timetable to be completed 6 PM PST.

We will update the ticket if anything comes up.

Thank you for your patience.
Feb 11, 18:22 EST
Update - We are currently waiting for the work with electrical to be completed. They have reported that the work being done will continue to 6 PM PST.

We will continue to monitor the electrical upgrade by SCE. We will update as more information becomes available.

Thank you for your patience.
Feb 11, 15:58 EST
Identified - Electrical power has been shut off to parts of the Culver City (Heather Village) area by SCE while equipment upgrades are being done. Estimated power restoration by SCE is 6:00PM PT.
Feb 11, 13:09 EST
Investigating - Ting Internet engineers are investigating reports of an outage impacting service for some customers at Heather Village in Culver City, CA. We will post further information and next steps here as soon as it becomes available.
Feb 11, 12:49 EST
Feb 11, 2026
Ting Internet - Wake Forest,NC - Partial Outage
Resolved - This incident has been resolved.
Feb 11, 21:44 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 11, 21:03 EST
Update - We are continuing to work on a fix for this issue.
Feb 11, 20:50 EST
Identified - The issue has been identified and a fix is being implemented.
Feb 11, 19:08 EST
Investigating - Ting Internet engineers are investigating reports of an outage impacting service for some customers in Wake Forest. We will post further information and next steps here as soon as it becomes available.
Feb 11, 18:00 EST
Partial outage in Rolesville, NC
Resolved - This incident has been resolved.
Feb 11, 12:58 EST
Monitoring - At this time, we’re seeing customer services gradually being restored as power returns to the area. We will continue to actively monitor the situation
Feb 11, 10:24 EST
Identified - We continue to monitor the situation, as a significant number of customers remain affected by the ongoing power outage in the area.
Feb 11, 08:45 EST
Update - Ting Internet engineers are investigating reports of an outage impacting service for some customers in Rolesville, NC. As power is still in the process of being restored in the area we will investigate customers still down and continue to work on those customers affected.

Thank you for your patience as we continue to investigate into this.
Feb 10, 21:43 EST
Investigating - Ting Internet engineers are investigating reports of an outage impacting service for some customers in Rolesville, NC. As power is restored in the area we will investigate customers still down and continue to work on customers still down.

Thank you for your patience as we continue to investigate into this.
Feb 10, 18:25 EST
Feb 10, 2026
Feb 9, 2026
Ting Internet - Scheduled Maintenance - Culver City, CA (Jackson Ave)
Completed - The scheduled maintenance has been completed.
Feb 9, 19:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 11:00 EST
Scheduled - On Monday February 9th from 08:00 AM until 5:00 PM PT, Ting Internet engineers will be performing scheduled maintenance to move a section of our fiber infrastructure to accommodate a new building project.

Customers in the Jackson Ave area expected to be part of this maintenance have been contacted directly.

During this maintenance, affected customers may experience a service disruption after which connections will automatically be restored. We will be working hard to ensure any downtime is as minimal as possible.
Feb 5, 18:12 EST
Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026
Ting Internet - Charlottesville, VA - Partial Outage
Resolved - This incident has been resolved. If you are still experiencing issues, please try restarting your equipment. For further assistance, please call support at 1-844-846-4994
Feb 6, 19:31 EST
Monitoring - As of 6:41pm internet service has been restored. Thank you for your patience during this outage. If you are still experiencing issues, please try restarting your equipment. For further assistance, please call support at 1-844-846-4994
Feb 6, 18:42 EST
Update - as of 5:30, Ting engineers have begun restoring service for customers by replacing damaged fiber, and we estimate full restoration by 8:00 PM.
Feb 6, 17:33 EST
Update - as of 5:29pm fiber repairs have begun and we are starting to see some of our customer's services being restored
Feb 6, 17:29 EST
Update - as of 5:15PM - Our crews are on site, excavating and determining the scope of the repair. We will share an ETA when its available.
Feb 6, 17:16 EST
Update - as of 4:15PM - Our crews are on site and determining the scope of the repair. We will share an ETA when its available.
Feb 6, 16:16 EST
Update - We are continuing to work on a fix for this issue.
Feb 6, 15:30 EST
Identified - as of 3:00PM - Ting technicians are on site at a potential fiber cut in the area.  Once the damage has been located we will form a plan for repair and restoration.
Feb 6, 15:00 EST
Investigating - Ting Internet engineers are investigating reports of an outage impacting service for some customers in Charlottesville, VA. We will post further information and next steps here as soon as it becomes available.
Feb 6, 14:18 EST
Ting Internet / SimplyBits - Scheduled Maintenance - Tucson AZ
Completed - The scheduled maintenance has been completed.
Feb 6, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 05:00 EST
Scheduled - Ting Internet / Simplybits engineers will be performing maintenance to update firmware on our equipment on Friday February 6th, 3:00AM - 5:00AM Mountain Standard Time.

During this maintenance, some customers may experience a brief service disruption after which connections will automatically be restored. We will be working hard to ensure any downtime is as minimal as possible.
Feb 4, 11:10 EST
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