Monitoring - To our Arizona customers, monsoon season is upon us! Did you know that your internet service can become degraded or unusable during inclement weather events? Extreme high winds and hard downpour may possibly affect the position of equipment. "Rain Fade" can affect line of sight to our Towers, as well as moisture to exterior cabling can cause temporary disruptions to your service. Please note during severe weather events we are unable to resolve issues until after the weather has passed.
Jun 20, 2024 - 18:00 EDT
We monitor all Ting services 24 hours a day, seven days a week. In the event of a service disruption, we'll post information here to keep you informed of the current status.
Arizona
Operational
90 days ago
99.97
% uptime
Today
Tucson
Operational
90 days ago
99.55
% uptime
Today
Catalina
Operational
90 days ago
100.0
% uptime
Today
Amado
Operational
90 days ago
100.0
% uptime
Today
Douglas
Operational
90 days ago
100.0
% uptime
Today
Green Valley
Operational
90 days ago
100.0
% uptime
Today
Marana
Operational
90 days ago
100.0
% uptime
Today
Mt. Lemmon
Operational
90 days ago
100.0
% uptime
Today
Nogales
Operational
90 days ago
100.0
% uptime
Today
Oracle
Operational
90 days ago
100.0
% uptime
Today
Oro Valley
Operational
90 days ago
100.0
% uptime
Today
Rio Rico
Operational
90 days ago
100.0
% uptime
Today
Sahuarita
Operational
90 days ago
100.0
% uptime
Today
San Manuel
Operational
90 days ago
100.0
% uptime
Today
Tubac
Operational
90 days ago
100.0
% uptime
Today
Vail
Operational
90 days ago
100.0
% uptime
Today
California
Operational
90 days ago
100.0
% uptime
Today
Culver City, CA
Operational
Encinitas, CA
Operational
Fullerton, CA
Operational
Solana Beach, CA
Operational
Carlsbad, CA
Operational
90 days ago
100.0
% uptime
Today
Colorado
Operational
90 days ago
100.0
% uptime
Today
Aspen, CO
Operational
Basalt, CO
Operational
Bayfield, CO
Operational
Carbondale, CO
Operational
Centennial, CO
Operational
Cortez, CO
Operational
De Beque, CO
Operational
Durango, CO
Operational
Glenwood Springs, CO
Operational
Grand Junction, CO
Operational
New Castle, CO
Operational
Parachute, CO
Operational
Rifle, CO
Operational
Silt, CO
Operational
Dolores, CO
Operational
90 days ago
100.0
% uptime
Today
Colorado Springs, CO
Operational
90 days ago
100.0
% uptime
Today
Idaho
Operational
90 days ago
99.78
% uptime
Today
Greater Sandpoint, ID
Operational
Ponderay, ID
Operational
90 days ago
99.78
% uptime
Today
Maryland
Operational
Westminster, MD
Operational
New Mexico
Operational
Farmington, NM
Operational
North Carolina
Operational
90 days ago
99.88
% uptime
Today
Fuquay-Varina, NC
Operational
Holly Springs, NC
Operational
Wake Forest, NC
Operational
Rolesville, NC
Operational
Sanford, NC
Operational
90 days ago
99.88
% uptime
Today
Virginia
Operational
90 days ago
100.0
% uptime
Today
Charlottesville, VA
Operational
Alexandria, VA
Operational
90 days ago
100.0
% uptime
Today
Customer Support
Operational
Ting Website, Shop & Your Account
Operational
Shipping & Returns
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
On Wednesday July 31st from 11:00 PM to 07:00 AM EDT we're planning scheduled maintenance on a portion of the Ting Internet network near the Georgetown Green, Lewis Mountain and Airport areas in Charlottesville, VA to repair and replace mainline fiber cables which are at the risk of failing due to animal activity.
Affected customers can expect intermittent service during the maintenance window, after which service will be automatically restored. We will be working hard to ensure any downtime is as minimal as possible. Posted on
Jul 23, 2024 - 12:45 EDT
We will be performing System Maintenance on our Simply Bits / Ting Internet network that will affect customers located in Rio Rico, AZ within the following areas:
North & South of I-19 and Calle Calabasa East of Avenida Palomas West of Camino Caralampi
The maintenance window is as follows: Thursday August 1st beginning at 5pm through approximately 11pm (TUCSON MOUNTAN TIME) The impact of this maintenance will result in a complete outages during this time frame. Once maintenance has been completed, your service will be automatically restored. We apologize for any inconvenience this may cause, but, we appreciate your understanding and support as we continue to make improvements to our network in support of our customers. Posted on
Jul 25, 2024 - 13:28 EDT
We will be performing System Maintenance on our Simply Bits / Ting Internet network that will affect customers located in East Tucson within the following areas:
North & South of E. Broadway & S. Pantano East & West of E. Broadway and S. Prudence.
The maintenance window is as follows: Thursday August 1st beginning at 10pm through approximately 6am August 2nd (TUCSON MOUNTAN TIME) The impact of this maintenance will result in a complete outages during this time frame. Once maintenance has been completed, your service will be automatically restored. We apologize for any inconvenience this may cause, but, we appreciate your understanding and support as we continue to make improvements to our network in support of our customers. Posted on
Jul 25, 2024 - 13:32 EDT
Completed -
The scheduled maintenance has been completed.
Jul 26, 03:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 02:00 EDT
Scheduled -
Due to an emerging issue in Wake Forest North Carolina, we will perform emergency maintenance overnight between 7/25 and 7/26. During this maintenance subscribers may see their internet service drop offline, then be restored automatically. No action will be required for this.
Jul 25, 14:48 EDT
Resolved -
This incident has been resolved.
Jul 25, 13:25 EDT
Identified -
We are currently experiencing system issues in the area of Oak Creek. Customers in this area may experience Intermittent connectivity. We have identified the issue and are working towards a swift resolution.
Jul 19, 17:47 EDT
Completed -
The scheduled maintenance has been completed.
Jul 23, 04:30 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 04:00 EDT
Scheduled -
On Tuesday July 23rd from 1:00AM until 1:30AM PT, Ting Internet engineers will perform emergency maintenance work on part of our network in Encinitas, CA.
Customers expected to be part of this maintenance have been contacted directly.
During the maintenance window, Ting Internet services will briefly disrupted and then service will be automatically restored. We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 or visit https://ting.com/support
Jul 22, 18:49 EDT
Completed -
The scheduled maintenance has been completed.
Jul 19, 09:14 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 01:00 EDT
Update -
We will be undergoing scheduled maintenance during this time.
Jul 18, 21:29 EDT
Scheduled -
Please be advised that we will be performing System Maintenance on our Simply Bits / Ting Network that will affect customers located in the areas of SouthWest Tucson within the following areas:
East of I19 at W Valencia Rd North and South of Valencia Rd South of W. Los Reales Rd. San Xavier Mission area and San Xavier Estates West of S Camino De Oeste and W Valencia Rd.
The maintenance window is as follows: Thursday July 18th beginning at 10pm through approximately 6am July 19th (TUCSON MOUNTAN TIME)
The impact of this maintenance will result in a complete Outages during this time frame. Once maintenance has been completed, your service will be automatically restored. We apologize for any inconvenience this may cause, but, we sincerely appreciate your patience as we work to improve our Simply Bits - Ting Infrastructure.
Thank you, Simply Bits/Ting Customer Care and Infrastructure Teams
Jul 9, 12:54 EDT
Completed -
The scheduled maintenance has been completed.
Jul 16, 23:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 19:00 EDT
Scheduled -
On Tuesday July 17th from 5PM to 9PM MT we're planning some scheduled maintenance on a portion of the Ting Internet network in Basalt, CO in the area of Elk Run Dr.
Customers who are expected to be part of this maintenance have been contacted directly.
Affected customers will experience a service disruption during the maintenance window, after which service will be automatically restored.
Jul 11, 17:59 EDT
Completed -
The scheduled maintenance has been completed.
Jul 16, 02:30 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 02:00 EDT
Scheduled -
Ting Engineers will be performing maintenance on the system that feeds internet for portions of Greenwood Village, CO at midnight MT 7/15 to 7/16 overnight. Homes affected are mostly along Big Canon Dr, Berry Ln/Ave, and S Akron way. About 20 minutes of downtime at midnight MT are expected while we work to resolve a service issue in the area.
Jul 15, 17:14 EDT
Resolved -
This incident has been resolved.
Jul 15, 13:16 EDT
Identified -
Today July 15th, Please be advised the due to harsh Monsoon weather, and TEP Power outages throughout the City we are experiencing Internet System issues. Our Infrastructure Team has been hard at work throughout the evening to restore connectivity. We appreciate your patience and hope to have services restored by Noon Tucson Mountain Time.
Jul 15, 08:40 EDT
Resolved -
This issue has been resolved, and we continue to monitor the situation.
Jul 15, 12:24 EDT
Identified -
We are currently experiencing an issue relating to our Fax system. The issue has been identified, and our VoIP Engineering Team is working on a resolution. We apologize for the inconvenience, but will work as swiftly as possible to resolve the issue affecting Fax errors.
Jul 12, 17:58 EDT
Resolved -
This incident has been resolved.
Jul 13, 21:03 EDT
Monitoring -
Equipment has been successfully replaced and all services have been restored. If any issues persist call support at 844-846-4994.
Jul 13, 19:47 EDT
Identified -
Our technicians have identified the issue with our equipment and are deploying a replacement. No ETA as of right now.
Jul 13, 18:10 EDT
Investigating -
Ting Engineers are investigating an issue impacting some customers in Charlottesville. We will update once we have more information.
Jul 13, 16:08 EDT