All Systems Operational

About This Site

We monitor all Ting services 24 hours a day, seven days a week. In the event of a service disruption, we'll post information here to keep you informed of the current status.

Uptime over the past 90 days. View historical uptime.
Arizona Operational
90 days ago
99.87 % uptime
Today
Tucson Operational
90 days ago
98.98 % uptime
Today
Catalina Operational
90 days ago
100.0 % uptime
Today
Amado Operational
90 days ago
100.0 % uptime
Today
Douglas Operational
90 days ago
99.15 % uptime
Today
Green Valley Operational
90 days ago
100.0 % uptime
Today
Marana Operational
90 days ago
100.0 % uptime
Today
Mt. Lemmon Operational
90 days ago
100.0 % uptime
Today
Nogales Operational
90 days ago
100.0 % uptime
Today
Oracle Operational
90 days ago
100.0 % uptime
Today
Oro Valley Operational
90 days ago
100.0 % uptime
Today
Rio Rico Operational
90 days ago
100.0 % uptime
Today
Sahuarita Operational
90 days ago
100.0 % uptime
Today
San Manuel Operational
90 days ago
100.0 % uptime
Today
Tubac Operational
90 days ago
100.0 % uptime
Today
Vail Operational
90 days ago
100.0 % uptime
Today
California Operational
90 days ago
100.0 % uptime
Today
Culver City, CA Operational
Encinitas, CA Operational
Fullerton, CA Operational
Solana Beach, CA Operational
Carlsbad, CA Operational
90 days ago
100.0 % uptime
Today
Colorado Operational
90 days ago
99.71 % uptime
Today
Aspen, CO Operational
Basalt, CO Operational
Bayfield, CO Operational
Carbondale, CO Operational
Centennial, CO Operational
Cortez, CO Operational
De Beque, CO Operational
Durango, CO Operational
Glenwood Springs, CO Operational
Grand Junction, CO Operational
New Castle, CO Operational
Parachute, CO Operational
Rifle, CO Operational
Silt, CO Operational
Dolores, CO Operational
90 days ago
100.0 % uptime
Today
Colorado Springs, CO Operational
90 days ago
99.43 % uptime
Today
Idaho Operational
90 days ago
100.0 % uptime
Today
Greater Sandpoint, ID Operational
Ponderay, ID Operational
90 days ago
100.0 % uptime
Today
Maryland Operational
Westminster, MD Operational
New Mexico Operational
Farmington, NM Operational
North Carolina Operational
Fuquay-Varina, NC Operational
Holly Springs, NC Operational
Wake Forest, NC Operational
Rolesville, NC Operational
Virginia Operational
90 days ago
99.92 % uptime
Today
Charlottesville, VA Operational
Alexandria, VA Operational
90 days ago
99.92 % uptime
Today
Customer Support Operational
Ting Website, Shop & Your Account Operational
Shipping & Returns Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Dec 7, 2023

No incidents reported today.

Dec 6, 2023
Simply Bits Outage: Douglas AZ - Fiber issue
Resolved - This incident has been resolved.
Dec 6, 07:00 EST
Investigating - Please be advised that we are currently experiencing an Outage affecting our customers in Douglas Arizona. Our Infrastructure Team is aware of the issue and are taking necessary steps to assist with Resolution. No ETR has been established at this time. We apologize for the inconvenience, but appreciate your patience while the issue is being resolved.
Dec 5, 12:48 EST
Dec 5, 2023
Partial Outage - Alexandria, VA - Ting Internet
Resolved - This incident has been resolved. If you are still experiencing issues please reboot your router and modem, and if issues persist call support at 844-846-4994.
Dec 5, 16:51 EST
Monitoring - Field Operations confirmed the damaged fiber were successfully spliced and repaired. At this time we see most of the services that were offline back online. As we continue to monitor, we recommend you unplug the power from the fiber ONT and wait 20 seconds before plugging it back in and If this doesn't fix it, please contact 1-844-846-4994 as soon as possible so we can proceed with individual diagnosis.
Dec 5, 14:43 EST
Update - Ting Internet engineers are on site at a fiber break and have been repairing affected fibers since Noon ET. Repairs are almost complete and the majority of customers have had their service restored. We will provide a further update when complete, thanks for your patience.
Dec 5, 13:36 EST
Identified - Ting Internet engineers are investigating reports of an outage in Alexandria, VA. Our team is engaged to find the issue and we will post an update with further information as quickly as possible.
Dec 5, 11:20 EST
Wake forest Outage
Resolved - At this time we see all services that were offline back online. If you do continue to have trouble, please get in touch with Ting support at 1-844-846-4994 so we can proceed with individual troubleshooting.
Dec 5, 08:33 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 4, 22:49 EST
Investigating - We are aware of and currently investigating the issue affecting subscribers in the Wake Forest
Dec 4, 22:19 EST
Dec 4, 2023
Dec 3, 2023

No incidents reported.

Dec 2, 2023

No incidents reported.

Dec 1, 2023
Commercial VoIP Phone Service
Resolved - This incident has been resolved.
Dec 1, 18:10 EST
Monitoring - Alianza has confirmed that all issues should now be resolved but we will continue to monitor the situation to be certain of no recurrence
Dec 1, 15:11 EST
Investigating - Please note that our access to the Alianza VoIP phone service platform we use for many of our commercial customers is currently down as Alianza has confirmed they are experiencing issues on their end. These issues appear to also be impacting the phone services themselves for our commercial customers so unfortunately we are currently unable to support those issues until our Alianza access is restored, which we hope to be shortly. We will provide updates on this issue as soon as they become available.
Dec 1, 14:56 EST
Nov 30, 2023

No incidents reported.

Nov 29, 2023
Simply Bits Overnight Maintenance Central and Northwest Tucson
Completed - The scheduled maintenance has been completed.
Nov 29, 08:41 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 23:01 EST
Scheduled - If you are a customer located in Central or Northwest Tucson, please be advised that we will be performing overnight Maintenance Tuesday November 28th beginning at 8pm, and will complete approximately 6am November 29th. Customers located in these areas can expect to experience a full outage during this time frame. We apologize for any inconvenience this may cause, but we appreciate your patience while we work to improve our Simply Bits Infrastructure.
Nov 24, 16:02 EST
Nov 28, 2023
Partial Outage - Bayfield, CO
Resolved - We have identified and resolved the issue causing the area outage in Bayfield. There was an equipment issue that needed intervention on site to correct the issue. As of now, we are seeing customers impacted back online remotely and should be back to normal operation at this time.

If you are still experiencing any issues, please reach out to us at 1-844-846-4994 for individual troubleshooting.

Thank you
Nov 28, 12:36 EST
Investigating - We are currently experiencing a partial outage in the Bayfield area of Colorado. Our field operations team is aware of the issue and we're currently investigating the cause and working on a resolution.

As we gather more information we will have additional updates here.

Thank you for your patience.
Nov 28, 11:48 EST
Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.

Nov 23, 2023

No incidents reported.

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