Monitoring - The affected fiber cables have been repaired which has restored connectivity to both of our towers. We are still monitoring for any further issues, but we have seen most customers come back online. If you were affected and are still offline, we recommend re starting your dish by disconnecting power and re-connecting. If you still have trouble getting an internet connection, please reach out to SimplyBits Support.
Sep 09, 2026 - 21:30 EDT
Sep 09, 2026 - 21:30 EDT
Update - Latest Update: Contractors continue to pull fiber strands into place. Due to delays 4 pm MST ETR will not be met. Currently there is no new ETR at this moment.
Sep 09, 2026 - 18:58 EDT
Sep 09, 2026 - 18:58 EDT
Update - Latest Update: Technicians on-site have completed locating and assessing the damage. The current ETR is in 4 hours, or roughly 4:00pm today. We will continue to monitor. Thank you for your patience while we work to restore services.
Sep 09, 2026 - 15:13 EDT
Sep 09, 2026 - 15:13 EDT
Update - Latest Update: Technicians on-site have completed locating and assessing the damage. The current ETR is in 4 hours, or roughly 4:00pm today. We will continue to monitor. Thank you for your patience while we work to restore services.
Sep 09, 2026 - 15:10 EDT
Sep 09, 2026 - 15:10 EDT
Update - Latest Update: The technicians on-site have discovered damage to our conduit. They continue to work on assessing the extent of the damage and the resulting repairs. There is currently no ETR at this time. We will continue to monitor and provide updates. Thank you.
Sep 09, 2026 - 14:05 EDT
Sep 09, 2026 - 14:05 EDT
Update - Update: Locating crew are still working on site marking utilities and is expected to finish approximately 4 am to 5 am MST time. We will provide an update one the locating crew has completed work and our team and commence digging out fiber cut. Next update is anticipated within the next few hours. Thank you for your understanding. We apologize for the inconvenience
Sep 09, 2026 - 10:06 EDT
Sep 09, 2026 - 10:06 EDT
Identified - Our third party network partner has confirmed an outage affecting two of our towers, Golder Ranch and Catalina due to a fiber cut in the area. 79 customers are affected.
Third party technicians are working with us on restoration, but no ETR has been provided as of yet.
Sep 08, 2026 - 17:55 EDT
Third party technicians are working with us on restoration, but no ETR has been provided as of yet.
Sep 08, 2026 - 17:55 EDT
Update - We have one of our infrastructure technicians heading out to the tower site for further investigation.
Sep 08, 2026 - 16:20 EDT
Sep 08, 2026 - 16:20 EDT
Investigating - We have discovered an issue with our tower in the Catalina, AZ area (Golder Ranch). There are approximately 47 customers connected to this tower, all of which are currently offline. Our engineers are currently looking into a fix as soon as possible.
Sep 08, 2026 - 15:56 EDT
Sep 08, 2026 - 15:56 EDT
Update - This issue is ongoing, mostly affecting the Peachtree Apartment units. Our partners have been notified and are working on a repair. I do not have an ETA at this time.
Thank you for your patience.
Sep 05, 2026 - 09:38 EDT
Thank you for your patience.
Sep 05, 2026 - 09:38 EDT
Update - We are continuing to work on a fix for this issue.
Sep 04, 2026 - 22:02 EDT
Sep 04, 2026 - 22:02 EDT
Update - Field crews are continuing to work on site toward a resolution. We do not have any new updates to report at this time, but we will share more details as soon as further information becomes available.
Sep 04, 2026 - 22:02 EDT
Sep 04, 2026 - 22:02 EDT
Identified - Field crews have arrived on site and successfully identified the cause of the damage. Repairs are currently being prepped and will begin shortly. We will share further details and progress updates here as more information becomes available.
Sep 04, 2026 - 18:39 EDT
Sep 04, 2026 - 18:39 EDT
Investigating - Ting Internet engineers are investigating reports of an outage impacting service for some customers in Memphis, TN. We will post further information and next steps here as soon as it becomes available.
Sep 04, 2026 - 16:30 EDT
Sep 04, 2026 - 16:30 EDT
About This Site
We monitor all Ting services 24 hours a day, seven days a week. In the event of a service disruption, we'll post information here to keep you informed of the current status.
Arizona
Operational
Tucson
Operational
Catalina
Operational
Amado
Operational
Douglas
Operational
Green Valley
Operational
Marana
Operational
Mt. Lemmon
Operational
Nogales
Operational
Oracle
Operational
Oro Valley
Operational
Rio Rico
Operational
Sahuarita
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San Manuel
Operational
Tubac
Operational
Vail
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California
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Culver City, CA
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Encinitas, CA
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Fullerton, CA
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Solana Beach, CA
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Carlsbad, CA
Operational
Laguna Woods Village
Operational
Colorado
Operational
Aspen, CO
Operational
Basalt, CO
Operational
Bayfield, CO
Operational
Carbondale, CO
Operational
Centennial, CO
Operational
Colorado Springs, CO
Operational
Cortez, CO
Operational
De Beque, CO
Operational
Dolores, CO
Operational
Durango, CO
Operational
Glenwood Springs, CO
Operational
Greenwood Village, CO
Operational
Grand Junction, CO
Operational
New Castle, CO
Operational
Parachute, CO
Operational
Rifle, CO
Operational
Silt, CO
Operational
Willits, CO
Operational
Thornton, CO
Operational
Idaho
Operational
Greater Sandpoint, ID
Operational
Ponderay, ID
Operational
Maryland
Operational
Westminster, MD
Operational
New Mexico
Operational
Farmington, NM
Operational
North Carolina
Operational
Angiers, NC
Operational
Fuquay-Varina, NC
Operational
Holly Springs, NC
Operational
Rolesville, NC
Operational
Sanford, NC
Operational
Wake Forest, NC
Operational
Tennessee
Partial Outage
Memphis
Partial Outage
Virginia
Operational
Charlottesville, VA
Operational
Alexandria, VA
Operational
Customer Support
Operational
Ting Website, Shop & Your Account
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Shipping & Returns
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Ting Fixed Wireless - Tucson, AZ - Scheduled Maintenance Sep 15, 2026 05:00-08:00 EDT
We will be conducting infrastructure Maintenance to improve network stability and customer reliability This customer impacting. The upgrades will run starting 5AM ET for approximately 3 hours
We anticipate that there may be some downtime for customers during this window of approximately 20 minutes
Firmware Upgrades: 25.1 Canopy | Batch 1 Tower Sites
Cascabel
Milagrosa
Quartz Hill
Redington Ranch
Redington Ranch 2
Posted on Sep 02, 2026 - 14:59 EDT
We anticipate that there may be some downtime for customers during this window of approximately 20 minutes
Firmware Upgrades: 25.1 Canopy | Batch 1 Tower Sites
Cascabel
Milagrosa
Quartz Hill
Redington Ranch
Redington Ranch 2
Posted on Sep 02, 2026 - 14:59 EDT
Ting Fixed Wireless - Tucson, AZ - Scheduled Maintenance Sep 16, 2026 05:00-08:00 EDT
We will be conducting infrastructure Maintenance to improve network stability and customer reliability This customer impacting. The upgrades will run starting 5AM ET for approximately 3 hours
We anticipate that there may be some downtime for customers during this window of approximately 20 minutes
Firmware Upgrades: 25.1 Canopy | Batch 2
6303 Tanque Verde
Bush Hill
NorthSwan Tower
Orpheum
Resort View
Posted on Sep 02, 2026 - 16:00 EDT
We anticipate that there may be some downtime for customers during this window of approximately 20 minutes
Firmware Upgrades: 25.1 Canopy | Batch 2
6303 Tanque Verde
Bush Hill
NorthSwan Tower
Orpheum
Resort View
Posted on Sep 02, 2026 - 16:00 EDT
Ting Fixed Wireless - Tucson, AZ - Scheduled Maintenance Sep 17, 2026 05:00-08:00 EDT
We will be conducting infrastructure Maintenance to improve network stability and customer reliability This customer impacting. The upgrades will run starting 5AM ET for approximately 3 hours
We anticipate that there may be some downtime for customers during this window of approximately 20 minutes
Firmware Upgrades: 25.1 Canopy | Batch 3
5151 Building
Bank of America
Camp Lowell
Country Club Tower
Transamerica Building (TA)
Posted on Sep 02, 2026 - 16:03 EDT
We anticipate that there may be some downtime for customers during this window of approximately 20 minutes
Firmware Upgrades: 25.1 Canopy | Batch 3
5151 Building
Bank of America
Camp Lowell
Country Club Tower
Transamerica Building (TA)
Posted on Sep 02, 2026 - 16:03 EDT
Ting Fixed Wireless - Tucson, AZ - Scheduled Maintenance Sep 18, 2026 05:00-08:00 EDT
We will be conducting infrastructure Maintenance to improve network stability and customer reliability This customer impacting. The upgrades will run starting 5AM ET for approximately 3 hours
We anticipate that there may be some downtime for customers during this window of approximately 20 minutes
Firmware Upgrades: 25.1 Canopy | Batch 4
Beacon Hill
Dove Mountain
Gila Monster
Missile Base
MUSD - Mountain View High School
MUSD - Tortolita Middle School
Old Vail
Piano Mtn
Sundown
Posted on Sep 02, 2026 - 16:06 EDT
We anticipate that there may be some downtime for customers during this window of approximately 20 minutes
Firmware Upgrades: 25.1 Canopy | Batch 4
Beacon Hill
Dove Mountain
Gila Monster
Missile Base
MUSD - Mountain View High School
MUSD - Tortolita Middle School
Old Vail
Piano Mtn
Sundown
Posted on Sep 02, 2026 - 16:06 EDT
Ting Fixed Wireless - Tucson, AZ - Scheduled Maintenance Sep 21, 2026 05:00-08:00 EDT
We will be conducting infrastructure Maintenance to improve network stability and customer reliability This customer impacting. The upgrades will run starting 5AM ET for approximately 3 hours
We anticipate that there may be some downtime for customers during this window of approximately 20 minutes
Firmware Upgrades: 25.1 Canopy | Batch 5
Crestview
Desert House of Prayer
LaCholla Office Park
NWST - Walker Road Radio Tower
Redemptorist Renewal (RRC)
Sky Canyon
Zinna Radio Tower
Posted on Sep 02, 2026 - 16:10 EDT
We anticipate that there may be some downtime for customers during this window of approximately 20 minutes
Firmware Upgrades: 25.1 Canopy | Batch 5
Crestview
Desert House of Prayer
LaCholla Office Park
NWST - Walker Road Radio Tower
Redemptorist Renewal (RRC)
Sky Canyon
Zinna Radio Tower
Posted on Sep 02, 2026 - 16:10 EDT
Ting Fixed Wireless - Tucson, AZ - Scheduled Maintenance Sep 22, 2026 05:00-08:00 EDT
We will be conducting infrastructure Maintenance to improve network stability and customer reliability This customer impacting. The upgrades will run starting 5AM ET for approximately 3 hours
We anticipate that there may be some downtime for customers during this window of approximately 20 minutes
Firmware Upgrades: 25.1 Canopy | Batch 6
Eagles Nest
Green Valley Cell Tower
Sahuarita HS
Tubac FD Station 3
Posted on Sep 02, 2026 - 16:12 EDT
We anticipate that there may be some downtime for customers during this window of approximately 20 minutes
Firmware Upgrades: 25.1 Canopy | Batch 6
Eagles Nest
Green Valley Cell Tower
Sahuarita HS
Tubac FD Station 3
Posted on Sep 02, 2026 - 16:12 EDT
Ting Fixed Wireless - Tucson, AZ - Scheduled Maintenance Sep 23, 2026 05:00-08:00 EDT
We will be conducting infrastructure Maintenance to improve network stability and customer reliability This customer impacting. The upgrades will run starting 5AM ET for approximately 3 hours
We anticipate that there may be some downtime for customers during this window of approximately 20 minutes
Firmware Upgrades: 25.1 Canopy | Batch 7
Asarco
DOU-Argus
DOU-Border Cell
DOU-Gadsden Hotel
KNOG Studio Tower
KNOG Tank Tower
Mt Fagan
Peck Canyon
Rio Rico Fire Dept Station 2
Tubac FD Station 1
Posted on Sep 02, 2026 - 16:14 EDT
We anticipate that there may be some downtime for customers during this window of approximately 20 minutes
Firmware Upgrades: 25.1 Canopy | Batch 7
Asarco
DOU-Argus
DOU-Border Cell
DOU-Gadsden Hotel
KNOG Studio Tower
KNOG Tank Tower
Mt Fagan
Peck Canyon
Rio Rico Fire Dept Station 2
Tubac FD Station 1
Posted on Sep 02, 2026 - 16:14 EDT
Ting Internet - Angier NC Planned Relocation at E McIver St X South Wilma St Sep 23, 2026 11:55-17:55 EDT
Due to ongoing road expansion, we will be relocating some fiber lines in Angier NC overnight between Sep 23rd and 24th. Since existing fiber must be cut and re-spliced to take a different path, we expect a customers south of that intersection (along S Wilma / Campbell and side streets) to experience a service outage overnight while work is being completed. No action is required and service will be restored automatically prior to the end of the maintenance window.
Posted on Sep 09, 2026 - 12:05 EDT
Posted on Sep 09, 2026 - 12:05 EDT
Ting Fixed Wireless - Tucson, AZ - Scheduled Maintenance Sep 24, 2026 05:00-08:00 EDT
We will be conducting infrastructure Maintenance to improve network stability and customer reliability This customer impacting. The upgrades will run starting 5AM ET for approximately 3 hours
We anticipate that there may be some downtime for customers during this window of approximately 20 minutes
Firmware Upgrades: 25.1 Canopy | Batch 8
Bigelow Journal Tower
Loma Linda Tank
Mt Lemmon Radio Ridge
Oak Creek
San Manuel Tower
Posted on Sep 02, 2026 - 16:16 EDT
We anticipate that there may be some downtime for customers during this window of approximately 20 minutes
Firmware Upgrades: 25.1 Canopy | Batch 8
Bigelow Journal Tower
Loma Linda Tank
Mt Lemmon Radio Ridge
Oak Creek
San Manuel Tower
Posted on Sep 02, 2026 - 16:16 EDT
Ting Fixed Wireless - Tucson, AZ - Scheduled Maintenance Sep 25, 2026 05:00-08:00 EDT
We will be conducting infrastructure Maintenance to improve network stability and customer reliability This customer impacting. The upgrades will run starting 5AM ET for approximately 3 hours
We anticipate that there may be some downtime for customers during this window of approximately 20 minutes
Firmware Upgrades: 25.1 Canopy | Batch 9
Catalina P
Golder Ranch
Winsett
Posted on Sep 02, 2026 - 16:18 EDT
We anticipate that there may be some downtime for customers during this window of approximately 20 minutes
Firmware Upgrades: 25.1 Canopy | Batch 9
Catalina P
Golder Ranch
Winsett
Posted on Sep 02, 2026 - 16:18 EDT
Ting Fixed Wireless - Tucson, AZ - Scheduled Maintenance Sep 28, 2026 05:00-08:00 EDT
We will be conducting infrastructure Maintenance to improve network stability and customer reliability This customer impacting. The upgrades will run starting 5AM ET for approximately 3 hours
We anticipate that there may be some downtime for customers during this window of approximately 20 minutes
Firmware Upgrades: 25.1 Canopy | Batch 10
Ace Hardware
Corona SC Pole 3
Escalante
Posted on Sep 02, 2026 - 16:20 EDT
We anticipate that there may be some downtime for customers during this window of approximately 20 minutes
Firmware Upgrades: 25.1 Canopy | Batch 10
Ace Hardware
Corona SC Pole 3
Escalante
Posted on Sep 02, 2026 - 16:20 EDT
