All Systems Operational

About This Site

We monitor all Ting services 24 hours a day, seven days a week. In the event of a service disruption, we'll post information here to keep you informed of the current status.

Uptime over the past 90 days. View historical uptime.
Arizona Operational
90 days ago
98.37 % uptime
Today
Tucson Operational
90 days ago
95.77 % uptime
Today
Catalina Operational
90 days ago
80.26 % uptime
Today
Amado Operational
90 days ago
99.97 % uptime
Today
Douglas Operational
90 days ago
99.97 % uptime
Today
Green Valley Operational
90 days ago
99.97 % uptime
Today
Marana Operational
90 days ago
99.97 % uptime
Today
Mt. Lemmon Operational
90 days ago
99.97 % uptime
Today
Nogales Operational
90 days ago
99.97 % uptime
Today
Oracle Operational
90 days ago
99.97 % uptime
Today
Oro Valley Operational
90 days ago
99.97 % uptime
Today
Rio Rico Operational
90 days ago
99.97 % uptime
Today
Sahuarita Operational
90 days ago
99.97 % uptime
Today
San Manuel Operational
90 days ago
99.97 % uptime
Today
Tubac Operational
90 days ago
99.91 % uptime
Today
Vail Operational
90 days ago
99.97 % uptime
Today
California Operational
90 days ago
98.27 % uptime
Today
Culver City, CA Operational
Encinitas, CA Operational
Fullerton, CA Operational
Solana Beach, CA Operational
Carlsbad, CA Operational
90 days ago
98.27 % uptime
Today
Colorado Operational
90 days ago
99.85 % uptime
Today
Aspen, CO Operational
Basalt, CO Operational
Bayfield, CO Operational
Carbondale, CO Operational
Centennial, CO Operational
Cortez, CO Operational
De Beque, CO Operational
Durango, CO Operational
Glenwood Springs, CO Operational
Grand Junction, CO Operational
New Castle, CO Operational
Parachute, CO Operational
Rifle, CO Operational
Silt, CO Operational
Dolores, CO Operational
90 days ago
100.0 % uptime
Today
Colorado Springs, CO Operational
90 days ago
99.67 % uptime
Today
Idaho Operational
90 days ago
99.91 % uptime
Today
Greater Sandpoint, ID Operational
Ponderay, ID Operational
90 days ago
99.91 % uptime
Today
Maryland Operational
Westminster, MD Operational
New Mexico Operational
Farmington, NM Operational
North Carolina Operational
Fuquay-Varina, NC Operational
Holly Springs, NC Operational
Wake Forest, NC Operational
Rolesville, NC Operational
Virginia Operational
90 days ago
100.0 % uptime
Today
Charlottesville, VA Operational
Alexandria, VA Operational
90 days ago
100.0 % uptime
Today
Customer Support Operational
Ting Website, Shop & Your Account Operational
Shipping & Returns Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 28, 2023
Ting Internet: Outage affecting multiple regions Colorado
Resolved - All additional splicing that remained has been completed and all alerts relating to service have cleared. If you are still having any issues please call us for individual troubleshooting at 1-844-846-4994.
Sep 28, 14:11 EDT
Monitoring - Fiber repairs have been completed and we are seeing customers who were impacted now with their service restored and back online. If you are still experiencing any issues, please power cycle your devices and reach out to us for individual troubleshooting at 1-844-846-4994. Thank you for your patience throughout this process.
Sep 28, 09:32 EDT
Update - Repair operations are still underway and we have been advised that splicing remains ongoing and is expected to continue through to early morning hours. As such, updates will continue to be posted here as we receive them from the crews on site.
Sep 28, 07:51 EDT
Update - We are seeing a wide-spread outage affecting parts of northwest Colorado, including Glenwood Springs, Colorado Springs, Silt, Rifle, Parachute Carbondale, etc. Engineers are working to determine root cause and full impact. No ETA is yet available for a fix while investigation is underway but we are working to resolve the issue as soon as possible with updates to come here.
Sep 27, 19:25 EDT
Update - Field Operations have advised that damaged fiber has been located and repair operations have begun. A local boring operation damaged a possible 12 and 72 strand fiber cable.
Sep 27, 16:34 EDT
Update - We are continuing to work on a fix for this issue.
Sep 27, 14:27 EDT
Identified - Engineers have identified a network fault impacting local transport services with an upstream provider that appears to be the root cause of this issue. We are working with the vendor in question to resolve. No estimated repair time at present but will update here as more information is available.
Sep 27, 14:10 EDT
Investigating - We are seeing a wide-spread outage affecting parts of northwest Colorado, including Glenwood Springs, Colorado Springs, Silt, Rifle, Parachute Carbondale, etc. Engineers are working to determine root cause and full impact. No ETA is yet available for a fix while investigation is underway but we are working to resolve the issue as soon as possible with updates to come here.
Sep 27, 12:29 EDT
Sep 27, 2023
Ting Internet - Fuquay-Varina, NC - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 27, 06:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 02:01 EDT
Scheduled - On Wednesday September 27th from 2:00AM to 6:00AM ET Ting Internet engineers will perform scheduled maintenance work on parts of our network in Fuquay-Varina, NC.

During this maintenance window, customers may experience a disruption in service for a portion of the window, after which service will be automatically restored. We'll be working hard to ensure the downtime is as minimal as possible.
Sep 7, 18:38 EDT
Sep 26, 2023

No incidents reported.

Sep 25, 2023
Inbound call outage - Durango, Colorado
Resolved - The issue for inbound calls not going through for our phone customers in the Durango, Colorado market has been resolved.
If you are still experiencing issues please reach out to our support line at 1-844-846-4994 for individual troubleshooting.
Sep 25, 10:00 EDT
Investigating - We are currently investigating an issue causing all inbound calls to be impacted for our customers who have phone service in the Durango area of Colorado. Our engineers are working on a resolution and we shall update here as we get further information.
Sep 25, 09:05 EDT
Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023
Ting Internet - Fullerton, CA - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 22, 00:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 15:00 EDT
Scheduled - On Thursday September 21th from Noon to 9:00PM PT engineers will perform maintenance work on parts of our network in Fullerton, CA to replace a failing line card in a field chassis.

No customer impact is expected during this maintenance window due to the secondary redundant card being operational.
Sep 20, 13:20 EDT
Sep 21, 2023
Sep 20, 2023
Ting Internet - Holly Springs, NC - Partial Outage
Resolved - Our Holly Springs field technicans team repaired the damaged fiber a few hours ago to restore service and we have been monitoring the situation since then. We are now marking this issue resolved. We appreciate your patience while we worked through that and if you are still experiencing issues of any kind please simply call into Ting Internet Support 1-844-846-4994 (Available 24/7).
Sep 20, 19:36 EDT
Monitoring - The outage was caused by a damage to a transport fiber feeding the neighbourhood. Repairs are now complete and we are starting to see affected customers with their services restored. Thank you for your patience!
Sep 20, 15:57 EDT
Update - We are currently investigating an issue in Holly Springs that has caused some customers to lose internet access. We have engaged our field team to further identify the issue and will provide an ETA as soon as it becomes available.
Sep 20, 13:23 EDT
Investigating - We are currently investigating an issue in Holly Springs that has caused some customers to lose internet access. We have engaged our field team to further identify the issue and will provide an ETA as soon as it becomes available.
Sep 20, 13:23 EDT
Ting Internet - Fuquay-Varina, NC - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 20, 06:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 03:00 EDT
Scheduled - On Wednesday September 20th from 3:00AM to 6:00AM ET Ting Internet engineers will perform scheduled maintenance work on parts of our network in Fuquay-Varina, NC.

During this maintenance window, customers may experience a disruption in service, after which service will be automatically restored. We'll be working hard to ensure the downtime is as minimal as possible.
Sep 6, 12:31 EDT
Sep 19, 2023

No incidents reported.

Sep 18, 2023
Ting Internet - Charlottesville - Localized outage affecting Nob Hill MDUs
Resolved - The power issue at Nob Hill has been resolved and our monitoring is showing no further problems after the fix. Thanks for your patience.
Sep 18, 12:39 EDT
Update - Our field team has advised an electrical repair crew will be onsite in 45 minutes to restore power to the affected outlet. We appreciate your patience.
Sep 18, 09:37 EDT
Identified - We have identified the outage was caused as a result of an electrical issue in the closet. We are working to resolve this quickly and an ETA will be provided once available.
Sep 18, 09:30 EDT
Sep 17, 2023

No incidents reported.

Sep 16, 2023
SimplyBits Weather-Related outages in Tucson and Surrounding Areas
Resolved - This incident has been resolved.
Sep 16, 08:50 EDT
Monitoring - We are aware of adverse affects to our customers' connectivity during the Monsoon season in Tucson. We continue to actively monitor conditions during these times of harsh weather including Thunderstorms and Lightning. If you are experiencing Connectivity issues during these times, you are experiencing 'rain fade' that causes these issues. Once these storms pass through, and connectivity remains unrestored, we will work diligently to address all Technical issues as swiftly and as safely as possible. Thank you for being a valued customer of Simply Bits - a Ting Company.
Jul 29, 04:09 EDT
Identified - The issue has been identified and a fix is being implemented.
Jul 29, 01:33 EDT
Investigating - We're seeing weather related issues that have severely impacting service causing outages in Tucson and surrounding areas. Our network engineers are investigating the cause and our field team is looking into the cause now. We will update when we have further information as soon as possible. Thank you for your patience.
Jul 29, 00:19 EDT
Sep 15, 2023
Ting Internet - Durango, CO - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 15, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 04:03 EDT
Scheduled - On Friday September 15th from 2:00AM to 3:00AM MT Ting Internet engineers will perform scheduled maintenance work on parts of our network in Durango, CO.

During this maintenance window, customers may experience a disruption in service for a portion of the window, after which service will be automatically restored. We'll be working hard to ensure the downtime is as minimal as possible.
Sep 14, 14:41 EDT
Sep 14, 2023

No incidents reported.

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