All Systems Operational

About This Site

We monitor all Ting services 24 hours a day, seven days a week. In the event of a service disruption, we'll post information here to keep you informed of the current status.

California Operational
Culver City, CA Operational
Encinitas, CA Operational
Fullerton, CA Operational
Solana Beach, CA Operational
Colorado Operational
90 days ago
100.0 % uptime
Today
Aspen, CO Operational
Basalt, CO Operational
Bayfield, CO Operational
Carbondale, CO Operational
Centennial, CO Operational
Cortez, CO Operational
De Beque, CO Operational
Durango, CO Operational
Glenwood Springs, CO Operational
Grand Junction, CO Operational
New Castle, CO Operational
Parachute, CO Operational
Rifle, CO Operational
Silt, CO Operational
Dolores, CO Operational
90 days ago
100.0 % uptime
Today
Idaho Operational
Greater Sandpoint, ID Operational
Maryland Operational
Westminster, MD Operational
New Mexico Operational
Farmington, NM Operational
North Carolina Operational
Fuquay-Varina, NC Operational
Holly Springs, NC Operational
Wake Forest, NC Operational
Rolesville, NC Operational
Virginia Operational
Charlottesville, VA Operational
Customer Support Operational
Ting Website, Shop & Your Account Operational
Shipping & Returns Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
On Oct 5th from 11 PM to 5 AM PDT we will be performing scheduled maintenance on the conduit system in place on the north west side of the Del Mar Beach Club in Solana Beach.

During this maintenance window, old fiber will be disconnected and new fiber spliced in, which will lead to a rolling overnight outage for homes on N Shore, Ocean Surf, Pacific Surf and Beach Front Dr.

Expected downtime for individual homes is in the 1-2 hour range.

Service will resume automatically once the maintenance is completed.

Posted on Sep 23, 2022 - 17:13 EDT
On October 6th from 06:00 to 07:00 MT we're planning some scheduled maintenance on the Ting Internet network in Durango West.

Customers who are expected to be part of this maintenance have been contacted directly. Affected customers can expect an approximate 30 minute outage during the maintenance window, after which their service will be automatically restored.

Posted on Sep 30, 2022 - 15:21 EDT
Past Incidents
Oct 3, 2022

No incidents reported today.

Oct 2, 2022

No incidents reported.

Oct 1, 2022
Resolved - The core switches have been reset after the power outage and are now fully functional. If you are still experiencing issues, please reboot your router, and if still down feel free to give our Support team a call.
Oct 1, 16:29 EDT
Identified - Due to ongoing weather issues which have caused numerous power outages in the Charlottesville area, some customers may find themselves without internet service. Once the weather has passed and power has been restored, your internet service should return. Once power has been fully restored, if you are still experiencing issues, please contact our Support team. Thank you for your patience.

For Jefferson Ridge residents - our core switch has lost power and we are currently working with the support team of the building to get access and further investigate. No ETA to restoral at this time

Oct 1, 11:01 EDT
Sep 30, 2022
Resolved - Our monitoring has confirmed this issue is now resolved. Thank you for your patience.
Sep 30, 15:04 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 30, 13:50 EDT
Identified - Ting Internet engineers are working to resolve an issue for some customers in the Peakview / East area of Centennial, CO where they are unable to get internet access. We will provide further information and an ETA as soon as possible.
Sep 30, 13:32 EDT
Sep 29, 2022

No incidents reported.

Sep 28, 2022
Resolved - Ting Internet engineers resolved this fiber break yesterday evening and our monitoring has shown service to be stable and the issue to be fully resolved. Thank you for your patience.
Sep 28, 10:12 EDT
Update - Further investigation has narrowed the scope of this issue to the 3rd floor units in the 322 W Main building. Ting Internet technicians will be meeting with the building maintenance team first thing Wednesday morning for access and to resolve the issue. Thanks for your patience.
Sep 27, 18:46 EDT
Identified - Ting Internet engineers have identified an issue causing an outage for our customers at 322 W Main St at this time. We are dispatching technicians to investigate and determine the scope for repairs at which time we will provide a further update. Thanks for your patience.
Sep 27, 17:33 EDT
Completed - The scheduled maintenance has been completed.
Sep 28, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 02:00 EDT
Scheduled - On September 27th from 11 PM to 5 AM PDT we will be performing scheduled maintenance on the conduit system in place on the south west side of the Del Mar Beach Club in Solana Beach.

During this maintenance window, old fiber will be disconnected and new fiber spliced in, which will lead to a rolling overnight outage for homes on S Shore, Ocean Surf, and Beach Front Dr.

Expected downtime for individual homes is in the 1-2 hour range.

Service will resume automatically once the maintenance is completed.

Sep 23, 16:20 EDT
Sep 27, 2022
Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022
Resolved - This incident has been resolved.
Sep 23, 15:58 EDT
Monitoring - Services repairs were finalized around 5 PM yesterday. We do have a few houses still showing offline, but the majority were offline prior to the outage here so are unlikely to be related. If you are still seeing trouble with your connection at Del Mar Beach Club, please get in touch at 1-844-846-4994 as soon as possible so we can continue individual diagnosis.
Sep 21, 09:15 EDT
Identified - We have report of a fiber cut in this area, creating a service outage for a dozen homes along South Shore and Beach Front Drives. Techs have been dispatched and have given ETRs of 1:30 for the S Shore homes, and closer to 4:30 PM for Beach Front Dr. We apologize for the inconvenience and thank you for the patience as repairs are put in place.
Sep 20, 15:33 EDT
Completed - The scheduled maintenance has been completed.
Sep 23, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 00:00 EDT
Scheduled - On September 23rd 2022 from Midnight to 06:00 EST, we will be undergoing some scheduled maintenance on the Ting Internet network in Fuquay Varina.

Customers who are expected to be part of this maintenance have been contacted directly. Affected customers can expect a brief outage during the maintenance window, after which their service will be automatically restored.

Sep 1, 18:37 EDT
Sep 22, 2022
Completed - The scheduled maintenance has been completed.
Sep 22, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 00:00 EDT
Scheduled - On September 22nd 2022 from Midnight to 06:00 EST, we will be undergoing some scheduled maintenance on the Ting Internet network in Fuquay Varina.

Customers who are expected to be part of this maintenance have been contacted directly. Affected customers can expect a brief outage during the maintenance window, after which their service will be automatically restored.

Sep 1, 18:36 EDT
Sep 21, 2022
Completed - The scheduled maintenance has been completed.
Sep 21, 06:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 03:30 EDT
Scheduled - On September 21st 2022 from 01:30 to 04:30 MDT, we will be undergoing some scheduled maintenance on the Ting Internet network in Centennial, CO.

Customers who are expected to be part of this maintenance have been contacted directly. Affected customers can expect a brief outage during the maintenance window, after which their service will be automatically restored.

Sep 9, 17:15 EDT
Completed - The scheduled maintenance has been completed.
Sep 21, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 00:00 EDT
Scheduled - On September 20th and 21st from Midnight to 06:00 EDT, we're planning some scheduled maintenance on parts of the Ting Internet network in Wake Forest to facilitate a NCDOT bridge relocation project .

Customers who are expected to be part of this maintenance have been contacted directly. Affected customers can expect a brief outage during the maintenance window, after which their service will be automatically restored.

Sep 8, 17:14 EDT
Completed - The scheduled maintenance has been completed.
Sep 21, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 00:00 EDT
Scheduled - On September 21st 2022 from Midnight to 06:00 EST, we will be undergoing some scheduled maintenance on the Ting Internet network in Fuquay Varina.

Customers who are expected to be part of this maintenance have been contacted directly. Affected customers can expect a brief outage during the maintenance window, after which their service will be automatically restored.

Sep 1, 18:35 EDT
Sep 20, 2022
Completed - The scheduled maintenance has been completed.
Sep 20, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 00:00 EDT
Scheduled - On September 20th and 21st from Midnight to 06:00 EDT, we're planning some scheduled maintenance on parts of the Ting Internet network in Wake Forest to facilitate a NCDOT bridge relocation project .

Customers who are expected to be part of this maintenance have been contacted directly. Affected customers can expect a brief outage during the maintenance window, after which their service will be automatically restored.

Sep 8, 17:12 EDT
Completed - The scheduled maintenance has been completed.
Sep 20, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 00:00 EDT
Scheduled - On September 20th 2022 from Midnight to 06:00 EST, we will be undergoing some scheduled maintenance on the Ting Internet network in Fuquay Varina.

Customers who are expected to be part of this maintenance have been contacted directly. Affected customers can expect a brief outage during the maintenance window, after which their service will be automatically restored.

Sep 1, 18:32 EDT
Sep 19, 2022
Completed - The scheduled maintenance has been completed.
Sep 19, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 00:00 EDT
Scheduled - On September 19th 2022 from Midnight to 06:00 EST, we will be undergoing some scheduled maintenance on the Ting Internet network in Fuquay Varina.

Customers who are expected to be part of this maintenance have been contacted directly. Affected customers can expect a brief outage during the maintenance window, after which their service will be automatically restored.

Sep 1, 18:31 EDT