Website Issues: Manage Payment Screen
Investigating - We are aware of an issue where some users are seeing a blank screen when accessing the "Manage Payment" section. Our engineering team is currently investigating the cause, and we will provide an update here as soon as we have more information.
Apr 27, 2026 - 22:34 EDT

About This Site

We monitor all Ting services 24 hours a day, seven days a week. In the event of a service disruption, we'll post information here to keep you informed of the current status.

Uptime over the past 90 days. View historical uptime.
Arizona Operational
90 days ago
99.95 % uptime
Today
Tucson Operational
90 days ago
99.33 % uptime
Today
Catalina Operational
90 days ago
100.0 % uptime
Today
Amado Operational
90 days ago
100.0 % uptime
Today
Douglas Operational
90 days ago
100.0 % uptime
Today
Green Valley Operational
90 days ago
100.0 % uptime
Today
Marana Operational
90 days ago
100.0 % uptime
Today
Mt. Lemmon Operational
90 days ago
100.0 % uptime
Today
Nogales Operational
90 days ago
100.0 % uptime
Today
Oracle Operational
90 days ago
100.0 % uptime
Today
Oro Valley Operational
90 days ago
100.0 % uptime
Today
Rio Rico Operational
90 days ago
100.0 % uptime
Today
Sahuarita Operational
90 days ago
100.0 % uptime
Today
San Manuel Operational
90 days ago
100.0 % uptime
Today
Tubac Operational
90 days ago
100.0 % uptime
Today
Vail Operational
90 days ago
99.97 % uptime
Today
California Operational
90 days ago
99.85 % uptime
Today
Culver City, CA Operational
90 days ago
99.59 % uptime
Today
Encinitas, CA Operational
90 days ago
99.84 % uptime
Today
Fullerton, CA Operational
90 days ago
100.0 % uptime
Today
Solana Beach, CA Operational
90 days ago
100.0 % uptime
Today
Carlsbad, CA Operational
90 days ago
100.0 % uptime
Today
Laguna Woods Village Operational
90 days ago
99.7 % uptime
Today
Colorado Operational
90 days ago
99.99 % uptime
Today
Aspen, CO Operational
90 days ago
100.0 % uptime
Today
Basalt, CO Operational
90 days ago
100.0 % uptime
Today
Bayfield, CO Operational
90 days ago
100.0 % uptime
Today
Carbondale, CO Operational
90 days ago
100.0 % uptime
Today
Centennial, CO Operational
90 days ago
100.0 % uptime
Today
Colorado Springs, CO Operational
90 days ago
99.98 % uptime
Today
Cortez, CO Operational
90 days ago
100.0 % uptime
Today
De Beque, CO Operational
90 days ago
100.0 % uptime
Today
Dolores, CO Operational
90 days ago
100.0 % uptime
Today
Durango, CO Operational
90 days ago
100.0 % uptime
Today
Glenwood Springs, CO Operational
90 days ago
100.0 % uptime
Today
Greenwood Village, CO Operational
90 days ago
100.0 % uptime
Today
Grand Junction, CO Operational
90 days ago
100.0 % uptime
Today
New Castle, CO Operational
90 days ago
100.0 % uptime
Today
Parachute, CO Operational
90 days ago
100.0 % uptime
Today
Rifle, CO Operational
90 days ago
100.0 % uptime
Today
Silt, CO Operational
90 days ago
100.0 % uptime
Today
Willits, CO Operational
90 days ago
100.0 % uptime
Today
Thornton, CO Operational
90 days ago
99.97 % uptime
Today
Idaho Operational
90 days ago
99.96 % uptime
Today
Greater Sandpoint, ID Operational
90 days ago
99.92 % uptime
Today
Ponderay, ID Operational
90 days ago
100.0 % uptime
Today
Maryland Operational
90 days ago
100.0 % uptime
Today
Westminster, MD Operational
90 days ago
100.0 % uptime
Today
New Mexico Operational
90 days ago
100.0 % uptime
Today
Farmington, NM Operational
90 days ago
100.0 % uptime
Today
North Carolina Operational
90 days ago
99.79 % uptime
Today
Angiers, NC Operational
90 days ago
99.95 % uptime
Today
Fuquay-Varina, NC Operational
90 days ago
99.79 % uptime
Today
Holly Springs, NC Operational
90 days ago
99.78 % uptime
Today
Rolesville, NC Operational
90 days ago
99.42 % uptime
Today
Sanford, NC Operational
90 days ago
100.0 % uptime
Today
Wake Forest, NC Operational
90 days ago
99.83 % uptime
Today
Tennessee Operational
90 days ago
99.14 % uptime
Today
Memphis Operational
90 days ago
99.14 % uptime
Today
Virginia Operational
90 days ago
99.39 % uptime
Today
Charlottesville, VA Operational
90 days ago
98.83 % uptime
Today
Alexandria, VA Operational
90 days ago
99.95 % uptime
Today
Customer Support Operational
Ting Website, Shop & Your Account Operational
Shipping & Returns Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Ting Internet - Charlottesville, VA - Scheduled Maintenance Apr 29, 2026 00:00-06:00 EDT

On two consecutive nights, April 29th and April 30th from 12:00AM to 6:00AM ET, we're planning scheduled maintenance on the Ting Internet network in Charlottesville, VA to consolidate connections and improve capacity.

Customers can expect to be affected on only one night of the maintenance window.

During this maintenance window, some customers may experience a brief disruption in service, after which normal service will be automatically restored.
Posted on Apr 23, 2026 - 16:42 EDT

Ting Internet - Charlottesville, VA - Scheduled Maintenance Apr 30, 2026 00:00-06:00 EDT

On two consecutive nights, April 29th and April 30th from 12:00AM to 6:00AM ET, we're planning scheduled maintenance on the Ting Internet network in Charlottesville, VA to consolidate connections and improve capacity.

Customers can expect to be affected on only one night of the maintenance window.

During this maintenance window, some customers may experience a brief disruption in service, after which normal service will be automatically restored.
Posted on Apr 23, 2026 - 16:43 EDT
Apr 28, 2026
Ting Internet - Colorado Springs, CO - Partial Outage
Resolved - This was an error. There is scheduled maintenance in the area this morning.
Apr 28, 01:32 EDT
Investigating - We are currently investigating reports of a service interruption affecting customers in the Colorado Springs area. We will provide an update as soon as more information is available. We apologize for the inconvenience.
Apr 28, 00:34 EDT
Apr 27, 2026
Ting Internet - Fuquay Varina NC - Partial Outage
Resolved - This incident has been resolved.
Apr 27, 22:11 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 27, 20:02 EDT
Update - We are continuing to investigate this issue.
Apr 27, 18:36 EDT
Investigating - Ting Internet engineers are investigating reports of an outage impacting service for some customers in . We will post further information and next steps here as soon as it becomes available.
Apr 27, 17:29 EDT
Holly Springs North Carolina Outage
Resolved - This incident has been resolved.
Apr 27, 22:10 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 27, 20:45 EDT
Update - Fiber repairs have started, and service is beginning to return for some customers. We’ll notify you once full restoration is confirmed. Thanks for your patience
Apr 27, 19:42 EDT
Update - We are still working on repairing the fiber located under the road in this repair. We will continue to update with new information as it becomes available.

Thank you for your patience.
Apr 27, 18:28 EDT
Identified - Ting Engineers are working to have new fiber conduit installed and then new fiber will be placed through the conduit and spliced in to repair the damaged section.

The damage is extensive in this area and will take time to complete. We will provide an ETA once work progresses and we have a proper estimate. Thank you for your patience.
Apr 27, 15:20 EDT
Update - Ting engineers are on-site now and surveying physical damage to fiber strands in this area. No ETR is yet available while the scope of the repair is being assessed.
Apr 27, 14:08 EDT
Update - We continue to investigate the cause of this outage and have no ETA at this time.
Apr 27, 14:07 EDT
Update - Ting engineers are on-site now and surveying physical damage to fiber strands in this area. No ETR is yet available while the scope of the repair is being assessed.
Apr 27, 13:02 EDT
Investigating - We are seeing a small outage in Holly Springs at this time. Approx 30 customers affected. We are investigating the cause and will have more updates when available.
Apr 27, 12:10 EDT
Ting.com website
Resolved - This incident has been resolved.
Apr 27, 15:12 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 27, 13:47 EDT
Identified - We are currently investigating an issue with our website Ting.com. Customer may be unable to login through the website to their accounts. We are working on a fix at this time.
Apr 27, 13:12 EDT
Apr 26, 2026

No incidents reported.

Apr 25, 2026
Ting Internet - Partial Outage in Charlottesville VA.
Resolved - This incident has been resolved.
Apr 25, 20:37 EDT
Monitoring - Service appears to be restored for impacted customers. If you’re still experiencing issues, we recommend rebooting your router and fiber ONT. If the issue continues, please contact support at 1-844-846-4994 and we’ll be happy to assist with further troubleshooting.
Apr 23, 16:32 EDT
Investigating - Ting engineers are currently investigating a partial outage affecting a small number of customers in Charlottesville, VA. We appreciate your patience as we work to restore service as quickly as possible.
Apr 23, 08:48 EDT
Apr 24, 2026
Ting Internet - Greenwood Village, CO - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 24, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 02:00 EDT
Scheduled - On four consecutive nights from April 21st to April 24th at 12:00AM MST to 3:00AM MST, we're planning scheduled maintenance on the Ting Internet network in Greenwood Village.

Customers can expect to be affected on only one night of the maintenance window.

During this maintenance window, customers may experience a brief disruption in service, after which normal service will be automatically restored.
Apr 22, 10:52 EDT
Apr 23, 2026
Partial outage in Fuquay-Varina, North Carolina
Resolved - All services should now be restored>

Thank you for your patience as we worked to resolve the issue as quickly as possible.
Apr 23, 13:41 EDT
Identified - We are currently making changes and working on resolving the issue.

Please stand by as more information becomes available.

Thank you for your patience.
Apr 23, 12:31 EDT
Investigating - We currently are investigating into a small number of customers being offline.

We will update as more information becomes available.

Thank you for your patience.
Apr 23, 11:02 EDT
Ting Internet - Greenwood Village, CO - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 23, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 02:00 EDT
Scheduled - On four consecutive nights from April 21st to April 24th at 12:00AM MST to 3:00AM MST, we're planning scheduled maintenance on the Ting Internet network in Greenwood Village.

Customers can expect to be affected on only one night of the maintenance window.

During this maintenance window, customers may experience a brief disruption in service, after which normal service will be automatically restored.
Apr 22, 10:51 EDT
Apr 22, 2026
Partial Outage Laguna Woods Village
Resolved - This incident has been resolved.
Apr 22, 19:52 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 22, 19:11 EDT
Investigating - We are currently investigating this issue.
Apr 22, 16:44 EDT
Partial Outage in Charlottesville VA
Resolved - This incident has been resolved.
Apr 22, 15:32 EDT
Monitoring - We've discovered the problem here and a reboot of the ONT and router should resolved any connection issues.
Apr 22, 12:54 EDT
Investigating - We are seeing a small outage in Charlottesville Va affecting approximately 10 customers. We are investigating the cause and will have further updates as they become available.
Apr 22, 09:38 EDT
Ting Internet - Greenwood Village, CO - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 22, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 02:00 EDT
Scheduled - On two consecutive nights, April 21st and April 22nd at 12:00AM MST to 3:00AM MST, we're planning scheduled maintenance on the Ting Internet network in Greenwood Village.

Customers can expect to be affected on only one night of the maintenance window.

During this maintenance window, customers may experience a brief disruption in service, after which normal service will be automatically restored.
Apr 20, 17:39 EDT
Apr 21, 2026
Ting Internet - Partial Outage affecting Direct Internet Access / Enterprise customers in Charlottesville, VA.
Resolved - Everything should now be up and running and resolved.

Thank you for your patience.
Apr 21, 18:56 EDT
Monitoring - Repairs have been completed, and we are seeing connections restored at this time. We will be monitoring the connections closely to ensure there are no further issues. Thank you for your patience.
Apr 21, 13:55 EDT
Update - Ting technicians are currently onsite working to repair the fiber damage, with splicing already in progress. We anticipate service will be restored within the next two hours.
Apr 21, 09:59 EDT
Identified - We have identified an issue impacting service for some customers in Charlottesville, VA, including direct internet access and enterprise services. Our engineering and field teams are actively working to resolve the problem. We will provide an update as soon as more information becomes available
Apr 21, 08:55 EDT
Ting Internet - Greenwood Village, CO - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 21, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 02:00 EDT
Scheduled - On two consecutive nights, April 21st and April 22nd at 12:00AM MST to 3:00AM MST, we're planning scheduled maintenance on the Ting Internet network in Greenwood Village.

Customers can expect to be affected on only one night of the maintenance window.

During this maintenance window, customers may experience a brief disruption in service, after which normal service will be automatically restored.
Apr 20, 17:39 EDT
Apr 20, 2026
Greenwood Village
Resolved - This incident has been resolved.
Apr 20, 21:44 EDT
Monitoring - We are aware of an issue that is affecting internet customers in Greenwood Village. If this is you please power cycle your ONT and Router, this should resolve the issue. If not, please call our support line at 844-894-4994.
Apr 20, 17:27 EDT
Identified - We are aware of an issue that is affecting internet customers in Greenwood Village. If this is you please power cycle your ONT and Router, this should resolve the issue. If not, please call our support line at 844-894-4994.
Apr 20, 16:56 EDT
500 errors on some pages of Ting.com
Resolved - This incident has been resolved.
Apr 20, 17:08 EDT
Identified - We have identified some of the issues and continue to work through them and will restore service completely as soon as possible.

Please stand by as we continue to perform maintenance.

Thank you for your patience
Apr 14, 13:31 EDT
Investigating - We have identified limited instances of "http 500" errors occurring on the "Contact us" and "Help" pages of [Ting.com](http://Ting.com).

Please stand by as we work to resolve this.

We will post more information as it becomes available. Thank you for your patience
Apr 14, 10:41 EDT
Apr 19, 2026

No incidents reported.

Apr 18, 2026
Ting Internet - Greenwood Village, CO - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 18, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 02:00 EDT
Scheduled - On four consecutive nights from April 14th to April 17th at 12:00AM MST to 3:00AM MST, we're planning scheduled maintenance on the Ting Internet network in Greenwood Village.

Customers can expect to be affected on only one night of the maintenance window.

During this maintenance window, customers may experience a brief disruption in service, after which normal service will be automatically restored.
Apr 1, 18:16 EDT
Apr 17, 2026
Ting Internet - Greenwood Village, CO - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 17, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 02:00 EDT
Scheduled - On four consecutive nights from April 14th to April 17th at 12:00AM MST to 3:00AM MST, we're planning scheduled maintenance on the Ting Internet network in Greenwood Village.

Customers can expect to be affected on only one night of the maintenance window.

During this maintenance window, customers may experience a brief disruption in service, after which normal service will be automatically restored.
Apr 1, 18:16 EDT
Apr 16, 2026
Ting Internet - Scheduled Maintenance - Sandpoint, ID (Homestead Village)
Completed - The scheduled maintenance has been completed.
Apr 16, 11:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 09:00 EDT
Scheduled - In Sandpoint, ID at Homestead Village on Thursday April March 16th 2026 from 6:00AM to 8:00AM Pacific time, Ting Internet engineers will perform scheduled maintenance.

During the maintenance window, Ting Internet services for some customers in Homestead Village will briefly disrupted and then service will be automatically restored. We'll be working hard to ensure the downtime is as minimal as possible.

If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support
Apr 14, 17:53 EDT
Ting Internet - Greenwood Village, CO - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 16, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 02:00 EDT
Scheduled - On four consecutive nights from April 14th to April 17th at 12:00AM MST to 3:00AM MST, we're planning scheduled maintenance on the Ting Internet network in Greenwood Village.

Customers can expect to be affected on only one night of the maintenance window.

During this maintenance window, customers may experience a brief disruption in service, after which normal service will be automatically restored.
Apr 1, 18:14 EDT
Apr 15, 2026
Walker Square Equipment Maintenance
Completed - Maintenance complete. Please power cycle your modem/router if your connection hasn’t automatically restored. Thank you.
Apr 15, 15:18 EDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Apr 15, 15:04 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 14:20 EDT
Scheduled - Ting Internet engineers are performing an equipment upgrade. Service downtime should be minimal, thank you
Apr 15, 14:19 EDT
Charlottesville - 5 subscribers offline near midland st / carlton rd
Resolved - This incident has been resolved.
Apr 15, 15:14 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 15, 14:24 EDT
Update - Field Operations are on site and have begun repairs. We are now seeing connections gradually being restored for affected customers. Thank you for your patience as we work to bring everyone back online as quickly as possible.
Apr 15, 10:12 EDT
Identified - The issue has been identified & our field team is actively coordinating repair efforts. We will share additional updates as they are available.
Apr 14, 23:02 EDT
Update - We are continuing to investigate this issue.
Apr 14, 20:30 EDT
Investigating - We are currently investigating this issue.
Apr 14, 19:12 EDT
Ting Internet - Greenwood Village, CO - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 15, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 02:00 EDT
Scheduled - On four consecutive nights from April 14th to April 17th at 12:00AM MST to 3:00AM MST, we're planning scheduled maintenance on the Ting Internet network in Greenwood Village.

Customers can expect to be affected on only one night of the maintenance window.

During this maintenance window, customers may experience a brief disruption in service, after which normal service will be automatically restored.
Apr 1, 18:13 EDT
Apr 14, 2026
Ting Internet - Rolesville NC - Partial Outage
Resolved - This incident has been resolved.
Apr 14, 16:08 EDT
Monitoring - We found the issue and made some repairs. All customers should be back online, if not, power cycle your ONT and Router. If you're still not online give us a call at 844-846-4994 for support. Will monitor this issue for a while before closing.
Apr 14, 15:39 EDT
Update - We are continuing to investigate this issue.
Apr 14, 14:28 EDT
Investigating - Ting Internet engineers are investigating reports of an outage impacting service for some customers in Rolesville NC. We will post further information and next steps here as soon as it becomes available.
Apr 14, 14:26 EDT
Ting Internet - Charlottesville, VA - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 14, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 00:00 EDT
Scheduled - On Tuesday April 14th from Midnight to 06:00 ET we're planning scheduled maintenance on the Ting Internet network in Charlottesville, VA to consolidate connections and improve capacity.

Customers may experience a service disruption during the maintenance window, after which service will be automatically restored.
Apr 2, 13:19 EDT
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