Ting Internet - Outage in Walker Square MDU's Charlottesville, VA.
Identified - Ting Internet engineers are currently working to resolve an outage affecting some customers in Walker Square MDU's, Charlottesville, VA. We will provide additional updates as more information becomes available.
May 21, 2026 - 09:14 EDT
Maintenance complete - Please reboot your equipment
Monitoring - After last night's critical maintenance, some of our residential and commercial customers may need to reboot their internal equipment such as routers, etc. to restore service. If you find yourself without service this morning, please complete a reboot. For any further issues, please contact us.
May 21, 2026 - 07:53 EDT

About This Site

We monitor all Ting services 24 hours a day, seven days a week. In the event of a service disruption, we'll post information here to keep you informed of the current status.

Uptime over the past 90 days. View historical uptime.
Arizona Operational
90 days ago
99.93 % uptime
Today
Tucson Operational
90 days ago
99.33 % uptime
Today
Catalina Operational
90 days ago
100.0 % uptime
Today
Amado Operational
90 days ago
100.0 % uptime
Today
Douglas Operational
90 days ago
100.0 % uptime
Today
Green Valley Operational
90 days ago
100.0 % uptime
Today
Marana Operational
90 days ago
100.0 % uptime
Today
Mt. Lemmon Operational
90 days ago
100.0 % uptime
Today
Nogales Operational
90 days ago
100.0 % uptime
Today
Oracle Operational
90 days ago
100.0 % uptime
Today
Oro Valley Operational
90 days ago
100.0 % uptime
Today
Rio Rico Operational
90 days ago
100.0 % uptime
Today
Sahuarita Operational
90 days ago
100.0 % uptime
Today
San Manuel Operational
90 days ago
99.77 % uptime
Today
Tubac Operational
90 days ago
100.0 % uptime
Today
Vail Operational
90 days ago
99.97 % uptime
Today
California Operational
90 days ago
99.92 % uptime
Today
Culver City, CA Operational
90 days ago
99.99 % uptime
Today
Encinitas, CA Operational
90 days ago
99.84 % uptime
Today
Fullerton, CA Operational
90 days ago
100.0 % uptime
Today
Solana Beach, CA Operational
90 days ago
100.0 % uptime
Today
Carlsbad, CA Operational
90 days ago
100.0 % uptime
Today
Laguna Woods Village Operational
90 days ago
99.72 % uptime
Today
Colorado Operational
90 days ago
99.98 % uptime
Today
Aspen, CO Operational
90 days ago
100.0 % uptime
Today
Basalt, CO Operational
90 days ago
100.0 % uptime
Today
Bayfield, CO Operational
90 days ago
100.0 % uptime
Today
Carbondale, CO Operational
90 days ago
100.0 % uptime
Today
Centennial, CO Operational
90 days ago
100.0 % uptime
Today
Colorado Springs, CO Operational
90 days ago
99.85 % uptime
Today
Cortez, CO Operational
90 days ago
100.0 % uptime
Today
De Beque, CO Operational
90 days ago
100.0 % uptime
Today
Dolores, CO Operational
90 days ago
100.0 % uptime
Today
Durango, CO Operational
90 days ago
100.0 % uptime
Today
Glenwood Springs, CO Operational
90 days ago
100.0 % uptime
Today
Greenwood Village, CO Operational
90 days ago
99.94 % uptime
Today
Grand Junction, CO Operational
90 days ago
100.0 % uptime
Today
New Castle, CO Operational
90 days ago
100.0 % uptime
Today
Parachute, CO Operational
90 days ago
100.0 % uptime
Today
Rifle, CO Operational
90 days ago
100.0 % uptime
Today
Silt, CO Operational
90 days ago
100.0 % uptime
Today
Willits, CO Operational
90 days ago
100.0 % uptime
Today
Thornton, CO Operational
90 days ago
100.0 % uptime
Today
Idaho Operational
90 days ago
99.96 % uptime
Today
Greater Sandpoint, ID Operational
90 days ago
99.92 % uptime
Today
Ponderay, ID Operational
90 days ago
100.0 % uptime
Today
Maryland Operational
90 days ago
100.0 % uptime
Today
Westminster, MD Operational
90 days ago
100.0 % uptime
Today
New Mexico Operational
90 days ago
100.0 % uptime
Today
Farmington, NM Operational
90 days ago
100.0 % uptime
Today
North Carolina Operational
90 days ago
99.68 % uptime
Today
Angiers, NC Operational
90 days ago
99.74 % uptime
Today
Fuquay-Varina, NC Operational
90 days ago
99.69 % uptime
Today
Holly Springs, NC Operational
90 days ago
99.66 % uptime
Today
Rolesville, NC Operational
90 days ago
99.14 % uptime
Today
Sanford, NC Operational
90 days ago
100.0 % uptime
Today
Wake Forest, NC Operational
90 days ago
99.88 % uptime
Today
Tennessee Operational
90 days ago
99.14 % uptime
Today
Memphis Operational
90 days ago
99.14 % uptime
Today
Virginia Partial Outage
90 days ago
99.65 % uptime
Today
Charlottesville, VA Partial Outage
90 days ago
99.32 % uptime
Today
Alexandria, VA Operational
90 days ago
99.99 % uptime
Today
Customer Support Operational
Ting Website, Shop & Your Account Operational
Shipping & Returns Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Ting Internet - Greenwood Village CO - Scheduled Maintenance May 28, 2026 01:00-06:00 EDT

On the night of May 27th into May 28th, we're planning scheduled maintenance on the Ting Internet network in Greenwood Village. This maintenance will affect several customers near E Arapahoe Rd between S Boston St and S Revere Pkwy. Maintenance will begin at 10 PM MST.

During this maintenance window, customers will experience a disruption in service for an expected period of 3-6 hours overnight, after which normal service will be automatically restored.
Posted on May 13, 2026 - 14:02 EDT
May 21, 2026
Charlottesville, VA - Scheduled overnight maintenance
Completed - The scheduled maintenance has been completed.
May 21, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 00:00 EDT
Scheduled - On Thursday May 21st from 12:00AM to 7:00AM ET, we're planning scheduled maintenance on the Ting Internet network in Charlottesville, VA to consolidate connections and improve capacity.

During this maintenance window, affected customers will experience a disruption in service, after which normal service will be automatically restored.
May 13, 19:33 EDT
May 20, 2026
Charlottesville VA - Some services still offline after maintenance
Resolved - This incident has been resolved.
May 20, 16:43 EDT
Monitoring - A fix has been implemented, and we are currently seeing service restored for affected customers. If you are still experiencing issues, please reboot your router and fiber ONT. If the problem persists after rebooting, contact us at 1-844-846-4994 for further troubleshooting assistance.
May 20, 11:41 EDT
Update - We are still working on finishing up the maintenance from earlier this morning. Please stand by as we continue to work to resolve any customers that are still offline from the over night maintenance.

Thank you for your patience.
May 20, 08:58 EDT
Investigating - Some services remain offline after overnight maintenance around the Charlottesville downtown mall. Most offline services related to this maintenance are on or near the downtown mall, or in the north downtown area. Ting techs are in the field working through affected fiber lines, and we apologize for the inconvenience as we work to update the oldest segment of our network in Charlottesville.
May 20, 06:54 EDT
Charlottesville, VA - Scheduled overnight maintenance
Completed - The scheduled maintenance has been completed.
May 20, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 00:00 EDT
Scheduled - On Wednesday May 20th from 12:00AM to 7:00AM ET, we're planning scheduled maintenance on the Ting Internet network in Charlottesville, VA to consolidate connections and improve capacity.

During this maintenance window, affected customers will experience a disruption in service, after which normal service will be automatically restored.
May 19, 13:28 EDT
May 19, 2026

No incidents reported.

May 18, 2026
Small outage in Fuquay-Varina, North Carolina
Resolved - We were able to identify the issue with the service and repair quickly.

Issue should now be considered resolved. Thank you for your patience.
May 18, 18:55 EDT
Investigating - We are currently investigating a small outage. Please stand by as we will update with further information as it becomes available.

Thank you for your patience.
May 18, 12:16 EDT
May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026
Parachute, CO - Degraded Network Performance
Resolved - This incident has been resolved.
May 15, 17:00 EDT
Update - A fix has been implemented and we are monitoring the results. If customers are still experiencing slow speeds please contact Internet Support.
Residential 1-844-846-4994 Commercial 1-855-856-6788 thank you
May 14, 17:09 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 14, 16:59 EDT
Update - As we continue to work on a resolution, users may experience a brief, temporary service interruption today between 2:00 PM – 3:00 PM MDT. We appreciate your patience and are working to minimize the impact.
May 14, 15:25 EDT
Identified - We are currently experiencing degraded performance in Parachute, CO. Our field team is actively investigating and working toward a resolution. We will provide updates as more information becomes available.
May 14, 13:20 EDT
May 14, 2026
Ting Internet - Partial Outage in Holly Springs NC.
Resolved - This incident has been resolved.
May 14, 19:11 EDT
Monitoring - Repairs have completed and we are seeing connections restored at this time. We will be monitoring the connections closely to ensure there are no further issues. Thank you for your patience.
May 14, 14:47 EDT
Identified - Damage to the fiber line has been identified, and repair work is currently underway. The current ETA for service restoration is 6:00 PM, though our team is working to restore service as quickly as possible. Thank you for your patience and understanding.
May 14, 12:53 EDT
Investigating - We are currently investigating a service outage impacting some customers in the Holly Springs NC market. We are investigating the cause and will provide additional information as it becomes available.
May 14, 09:57 EDT
Some customers still down after maintenance
Resolved - This incident has been resolved.
May 14, 14:45 EDT
Monitoring - A fix has been implemented, and we are seeing connections restored at this time. If you are still experiencing problems, kindly reboot your router and fiber ONT. If the issue persists, please contact us at 1-844-846-4994 for further individual troubleshooting.
May 14, 10:20 EDT
Identified - We continue to work through customers impacted and see them coming back online. We will further update here once complete.
May 14, 09:24 EDT
Investigating - After last night's maintenance, we are seeing a small subset of customers (less than 50) still offline. Our engineers are currently working through extended issues and expect to have customers back online in the next 2 hours. Thank you for your patience.
May 14, 08:09 EDT
Charlottesville, VA - Scheduled overnight maintenance
Completed - The scheduled maintenance has been completed.
May 14, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 00:00 EDT
Scheduled - On Thursday May 14th from 12:00AM to 7:00AM ET, we're planning scheduled maintenance on the Ting Internet network in Charlottesville, VA to consolidate connections and improve capacity.

During this maintenance window, affected customers will experience a disruption in service as fiber lines are moved, after which normal service will be automatically restored.
May 13, 19:32 EDT
May 13, 2026

No incidents reported.

May 12, 2026
Small outage in Rolesville in North Carolina
Resolved - This incident has been resolved.
May 12, 13:36 EDT
Monitoring - Service has been restored to the majority of affected customers. Our crews will return tomorrow morning to complete repairs for those still without service. Thank you for your continued patience.
May 11, 21:50 EDT
Update - Update: Case preparation is currently underway, and splicing is scheduled to begin around 9:00 PM. We estimate service restoration by 12:00 AM. Thank you for your patience.
May 11, 20:35 EDT
Update - We are continuing to work on a fix for this issue.
May 11, 19:53 EDT
Identified - We have identified the damage. Currently we will need to work towards fixing the fiber optic cable. We currently have an expectation of all services being restored for around 2 AM.

Thank you for your patience while we work to resolve the issue as quickly as possible.
May 11, 16:52 EDT
Update - We are still investigating the cause of the outage. We will update as more information becomes available.

Thank you for your patience.
May 11, 15:20 EDT
Investigating - We are currently seeing a small group of customers offline. Please stand by as we go to investigate the cause of the outage.

We will update information as it becomes available.

Thank you for your patience.
May 11, 12:59 EDT
Services down in San Manuel Area due to local power outage
Resolved - All Customers who were impacted by local power outages should be back online. Please power cycle your Power over Ethernet Adapter that powers the radio, and your router if you are still offline and connectivity should be restored.
May 12, 09:43 EDT
Identified - We are aware that customers in the San Manuel Area may be without service at this time due to a local power outage. If your internet service is out we expect that service will be restored automatically when electrical power is fully restored in the area. We apologize for any inconvenience. If your service is not automatically after power has been restored to impacted areas, please power cycle your Power over Ethernet Adapter to reboot the Simply Bits Radio, and also reboot your router. For the latest information on the power outage please see the link below:

https://www.aps.com/en/Utility/Outage/Outage-Center/Report-Outage
May 11, 17:45 EDT
May 11, 2026
May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026
Ting Internet - Partial Outage in Holly Springs, NC.
Resolved - This incident has been resolved.
May 8, 15:12 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 8, 13:55 EDT
Investigating - We are currently investigating a service outage impacting some customers in the Holly Springs, NC market. Our field team is onsite working to identify the cause and complete repairs. We will share updates as more information becomes available.
May 8, 10:08 EDT
May 7, 2026
Ting Internet - Charlottesville, VA - Partial Outage
Resolved - This incident has been resolved.
May 7, 18:19 EDT
Monitoring - Repairs have been completed, and we are currently seeing services restored at this time. We will continue to closely monitor connections to ensure there are no further issues. Thank you for your patience and understanding.
May 7, 14:07 EDT
Update - Ting field technicians remain onsite and continue working to restore service. While service has been fully restored for the majority of affected customers, a small number remain offline. Our team is working as quickly as possible to resolve the remaining issues. Thank you for your patience and understanding.
May 7, 12:40 EDT
Identified - Ting Internet engineers are working to restore service for some customers in Charlottesville, VA after overnight maintenance. We will post further updates as they become available. Thanks for your patience.
May 7, 07:03 EDT
Ting Internet - Charlottesville, VA - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
May 7, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 00:00 EDT
Scheduled - On Thursday May 7th from 12:00AM to 7:00AM ET, we're planning scheduled maintenance on the Ting Internet network in Charlottesville, VA to consolidate connections and improve capacity.

During this maintenance window, some customers may experience a brief disruption in service, after which normal service will be automatically restored.
May 1, 15:51 EDT
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