All Systems Operational

About This Site

We monitor all Ting services 24 hours a day, seven days a week. In the event of a service disruption, we'll post information here to keep you informed of the current status.

Uptime over the past 90 days. View historical uptime.
Arizona Operational
90 days ago
99.92 % uptime
Today
Tucson Operational
90 days ago
99.78 % uptime
Today
Catalina Operational
90 days ago
100.0 % uptime
Today
Amado Operational
90 days ago
100.0 % uptime
Today
Douglas Operational
90 days ago
99.4 % uptime
Today
Green Valley Operational
90 days ago
100.0 % uptime
Today
Marana Operational
90 days ago
100.0 % uptime
Today
Mt. Lemmon Operational
90 days ago
99.95 % uptime
Today
Nogales Operational
90 days ago
100.0 % uptime
Today
Oracle Operational
90 days ago
100.0 % uptime
Today
Oro Valley Operational
90 days ago
100.0 % uptime
Today
Rio Rico Operational
90 days ago
100.0 % uptime
Today
Sahuarita Operational
90 days ago
100.0 % uptime
Today
San Manuel Operational
90 days ago
99.77 % uptime
Today
Tubac Operational
90 days ago
100.0 % uptime
Today
Vail Operational
90 days ago
100.0 % uptime
Today
California Operational
90 days ago
99.99 % uptime
Today
Culver City, CA Operational
90 days ago
99.99 % uptime
Today
Encinitas, CA Operational
90 days ago
100.0 % uptime
Today
Fullerton, CA Operational
90 days ago
100.0 % uptime
Today
Solana Beach, CA Operational
90 days ago
100.0 % uptime
Today
Carlsbad, CA Operational
90 days ago
100.0 % uptime
Today
Laguna Woods Village Operational
90 days ago
99.99 % uptime
Today
Colorado Operational
90 days ago
99.94 % uptime
Today
Aspen, CO Operational
90 days ago
100.0 % uptime
Today
Basalt, CO Operational
90 days ago
100.0 % uptime
Today
Bayfield, CO Operational
90 days ago
100.0 % uptime
Today
Carbondale, CO Operational
90 days ago
100.0 % uptime
Today
Centennial, CO Operational
90 days ago
99.25 % uptime
Today
Colorado Springs, CO Operational
90 days ago
99.77 % uptime
Today
Cortez, CO Operational
90 days ago
100.0 % uptime
Today
De Beque, CO Operational
90 days ago
100.0 % uptime
Today
Dolores, CO Operational
90 days ago
100.0 % uptime
Today
Durango, CO Operational
90 days ago
100.0 % uptime
Today
Glenwood Springs, CO Operational
90 days ago
100.0 % uptime
Today
Greenwood Village, CO Operational
90 days ago
99.94 % uptime
Today
Grand Junction, CO Operational
90 days ago
100.0 % uptime
Today
New Castle, CO Operational
90 days ago
100.0 % uptime
Today
Parachute, CO Operational
90 days ago
100.0 % uptime
Today
Rifle, CO Operational
90 days ago
100.0 % uptime
Today
Silt, CO Operational
90 days ago
100.0 % uptime
Today
Willits, CO Operational
90 days ago
100.0 % uptime
Today
Thornton, CO Operational
90 days ago
100.0 % uptime
Today
Idaho Operational
90 days ago
100.0 % uptime
Today
Greater Sandpoint, ID Operational
90 days ago
100.0 % uptime
Today
Ponderay, ID Operational
90 days ago
100.0 % uptime
Today
Maryland Operational
90 days ago
100.0 % uptime
Today
Westminster, MD Operational
90 days ago
100.0 % uptime
Today
New Mexico Operational
90 days ago
100.0 % uptime
Today
Farmington, NM Operational
90 days ago
100.0 % uptime
Today
North Carolina Operational
90 days ago
99.49 % uptime
Today
Angiers, NC Operational
90 days ago
99.78 % uptime
Today
Fuquay-Varina, NC Operational
90 days ago
99.83 % uptime
Today
Holly Springs, NC Operational
90 days ago
98.63 % uptime
Today
Rolesville, NC Operational
90 days ago
99.16 % uptime
Today
Sanford, NC Operational
90 days ago
100.0 % uptime
Today
Wake Forest, NC Operational
90 days ago
99.52 % uptime
Today
Tennessee Operational
90 days ago
99.18 % uptime
Today
Memphis Operational
90 days ago
99.18 % uptime
Today
Virginia Operational
90 days ago
98.54 % uptime
Today
Charlottesville, VA Operational
90 days ago
97.1 % uptime
Today
Alexandria, VA Operational
90 days ago
99.99 % uptime
Today
Customer Support Operational
Ting Website, Shop & Your Account Operational
Shipping & Returns Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Ting Internet - Scheduled Maintenance - Charlottesville, VA (Greenbrier) Jul 28, 2026 02:00-04:00 EDT

In Charlottesville, VA (Greenbrier area) on Tuesday July 28th from 2:00am to 4:00am ET, Ting Internet engineers will perform scheduled maintenance to our network.  

During the maintenance window, Ting Internet services for some customers may be briefly disrupted and then service will be automatically restored at the completion of the maintenance window.  

We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support
Posted on Jul 22, 2026 - 12:49 EDT
Jul 25, 2026

No incidents reported today.

Jul 24, 2026
Service degradation in Holly springs, NC
Resolved - This incident has been resolved.
Jul 24, 21:38 EDT
Update - We are monitoring the recent fix. If you still have trouble, please restart your equipment. If the issue persists, please reach out to support at 1-844-846-4994.
Jul 24, 20:11 EDT
Update - We are still Monitoring the fix we have implemented. Please try to restart your equipment if you continue to have the issue.

Please test this fix out and reach out to 1-844-846-4994 if you continue to have an issue.
Jul 24, 18:58 EDT
Monitoring - We have replaced the defective equipment which we believe was the root cause of today's issue successfully and are monitoring the results.
Jul 24, 17:26 EDT
Update - Ting Internet engineers are replacing defective equipment which has failed and are actively working to restore normal service to customers impacted by a service degradation. Thank you for your patience.
Jul 24, 16:59 EDT
Identified - Ting Internet engineers are continuing to work resolving an issue causing service slowness for some customers in Holly Springs. We hope to have full resolution shortly, thanks for your patience.
Jul 24, 11:11 EDT
Investigating - Some users may be experiencing service interruptions. Our team is actively investigating the root cause, and we expect a resolution shortly. Thank you for your patience.
Jul 24, 08:19 EDT
Ting Internet - Scheduled Maintenance - Thornton, CO
Completed - The scheduled maintenance has been completed.
Jul 24, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 02:00 EDT
Scheduled - On Friday July 24th from Midnight to 06:00 MT our network partner is planning scheduled maintenance on a portion of the Ting Internet network in Thornton, CO.

Customers who are expected to be part of this maintenance have been contacted directly.

Affected customers will experience a brief service disruption during the maintenance window, after which service will be automatically restored.
Jul 23, 12:27 EDT
Jul 23, 2026
Simply Bits - Douglas Arizona - Service Outage
Resolved - The damaged cable has been cleaned and reseated. Our Network Partner has advised all service affecting alarms have cleared.
Splicing has been completed and all services should be fully restored. We continue to monitor our network and we are no longer seeing any service disruptions. If your internet is not working, please power cycle your Router and the Power over Ethernet Adapter that connected to your Router. Your internet connection should be restored once your equipment has completed rebooting.
Jul 23, 09:46 EDT
Monitoring - Our network partner in the Douglas area has completed repair of the broken fiber cable, and we are seeing customers service return. If services have not returned automatically, please perform a reboot of the power adapter for your SimplyBits equipment. If issues persist, please feel free to reach out to our support team.
Jul 22, 18:29 EDT
Identified - The cause of this issue has been isolated to a cable break for one of the main cables that provides internet to Douglas. We are investigating and Lumen, the owners of the impacted cable have technicians on site and are working to restore service as quickly as possible.
Jul 22, 09:57 EDT
Investigating - Simply Bits Internet engineers are investigating reports of an outage impacting service for customers in Douglas. We will post further information and next steps here as soon as it becomes available.
Jul 22, 05:36 EDT
Jul 22, 2026
Partial Outage in Colorado Springs, CO
Resolved - This incident has been resolved.
Jul 22, 13:44 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 22, 03:06 EDT
Investigating - We are currently investigating this issue.
Jul 22, 01:20 EDT
Jul 21, 2026

No incidents reported.

Jul 20, 2026
Ting Internet - Centennial, CO - Partial Outage
Resolved - This incident has been resolved.
Jul 20, 18:03 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 20, 17:23 EDT
Identified - Ting Internet engineers are investigating reports of an outage impacting service for some customers in Centennial, CO. We are actively working to resolve the issue and will post further information and next steps here as soon as it becomes available.
Jul 20, 16:52 EDT
Jul 19, 2026

No incidents reported.

Jul 18, 2026
Ting Internet - Partial Outage in Holly Springs, NC.
Resolved - This incident has been resolved.
Jul 18, 17:35 EDT
Monitoring - Our technicians have implemented a fix and we are currently monitoring the situation. If you find your service still offline, please power-cycle your router and Ting ONT.
Jul 17, 22:34 EDT
Update - We are continuing to work on a fix for this issue.
Jul 17, 21:07 EDT
Update - Ting Internet engineers have been able to restore service to a number of homes, and the final set of homes in the Crabwall Ct area are being worked on presently. We currently estimate restoration at approximately 10PM ET.
Jul 17, 17:14 EDT
Identified - Ting Internet engineers have investigated and determined there has been damage to our fiber lines by a third party.. We are determining the scope of the repair and will advise of an ETA as soon as possible.
Jul 17, 14:11 EDT
Investigating - We are investigating a partial outage impacting service for some of our Holly Springs, NC customers. We will provide additional information as it becomes available.
Jul 17, 11:16 EDT
Jul 17, 2026
Jul 16, 2026
SimplyBits - Outages Identified on 2 Towers (Loma Linda, Bigelow)
Resolved - This incident has been resolved.
Jul 16, 11:29 EDT
Monitoring - Both towers have been restored. If you are still experiencing issues after this outage, please restart your dish by unplugging its power adapter, and plugging it back into power afterwards. If you are still having issues with connection after a restart, please contact our support. Thank you!
Jul 16, 03:29 EDT
Update - Loma Linda tower has been restored, and with it 59 customers are back online. Our engineers are still working on the remaining outage at Bigelow tower. 21 customers still affected.
Jul 16, 02:15 EDT
Identified - We have identified that a lightning strike has taken out some crucial components of our tower. Our infrastructure team is working at restoring a router at Loma Linda and power distribution units at both affected sites. No ETR available as of yet
Jul 16, 01:29 EDT
Investigating - We are currently investigating an outage stemming from two of our towers on Mt. Lemmon - Loma Linda, and Bigelow, affecting approximately 80 customers. Our infrastructure team is on route to the affected towers. Service is fully offline for all customers connected to these towers at the moment.
Jul 16, 00:24 EDT
Jul 15, 2026
Partial Outage Charlottesville, VA - Sablewood Ln
Resolved - This incident has been resolved.
Jul 15, 12:25 EDT
Identified - Ting repair crews have re-spliced fiber to resolve an issue affecting a number of homes along Sablewood and Laconia Ln in Charlottesville VA. At this time all the homes on Laconia have recovered, but we have found broken fiber that will require a further repair work to resolve the issue to the homes on Sablewood.

Our repair crew will resume work at 6 AM tomorrow morning, and our apologies for the extended outage at these homes.

If you are in a different area of Charlottesville and are seeing service offline, please get in touch for regular troubleshooting at 1-844-846-4994. This outage is only affecting 4 homes on a single street at this point.
Jul 14, 18:16 EDT
Update - We are continuing to investigate this issue.
Jul 14, 17:01 EDT
Investigating - We are currently investigating this issue.
Jul 14, 14:27 EDT
Ting.com website - credit card updates
Resolved - This incident has been resolved.
Jul 15, 09:58 EDT
Identified - Ting Internet engineers are working to resolve an issue with the ting.com website and updating Credit Card information. We will provide a further update once the issue is resolved and the system is working normally.
Jul 14, 17:02 EDT
Jul 14, 2026
Jul 13, 2026
SimplyBits - Customer Outages on Dove Mountain Tower
Resolved - This incident has been resolved.
Jul 13, 10:52 EDT
Monitoring - We have restored our access points at Dove Mountain and customers are coming back online. If you are still experiencing issues, please restart the power adapter for our dish, and reach out to our support team if your internet connection hasn't been restored. Thank you!
Jul 12, 16:26 EDT
Update - Our infrastructure team is on site at Dove Mountain tower continuing to investigate the issues with our access points. Thank you for your patience!
Jul 12, 13:31 EDT
Investigating - After a monsoon last night, we've had reports from some customers that service is offline. Most reports are coming from customers connected to our Dove Mountain tower. All customers who would connect to this tower are currently offline.
We are currently investigating the access points of this tower is hopes of getting services restored as soon as possible. We're also monitoring the status of power restoration in the nearby area.
Jul 12, 12:05 EDT
Jul 12, 2026
Jul 11, 2026

No incidents reported.

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