Ting Internet Status

Sep `29`, `2026`

Ting Internet - Wake Forest, NC - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Sep 29, 06:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 00:00 EDT

Scheduled - In Wake Forest, NC, on Tuesday September 29th from Midnight to 6:00AM ET, Ting Internet engineers will complete a repair to our mainline fiber which was impacted and caused an outage on September 24th.

During the maintenance window, Ting Internet services for some customers will briefly disrupted and then service will be automatically restored.

Customers expected to be a part of this maintenance have been contacted directly.

We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support
Sep 25, 16:02 EDT

Sep `28`, `2026`

SimplyBits - Small Outage in Vail, AZ

Resolved - This incident has been resolved.
Sep 28, 18:15 EDT

Monitoring - Our engineers were able to restore the access point without needing to replace it. All affected customers should now be online. We will be monitoring the issue for a bit longer to make sure it does not re-surface.
Sep 28, 15:44 EDT

Identified - One of the access points of our tower on Gila Monster Rd in Vail, AZ has gone down and was unable to be restored with our normal troubleshooting means.
About 10 customers are affected as a result - Our infrastructure team is on route to this tower to replace the access point. Once replaced, connections should begin to start restoring automatically.
Sep 28, 15:38 EDT

Internet outage in Angier, NC

Resolved - The network has been stable since service was restored, so we're closing this incident. Thanks again to everyone affected for their patience.

Any customer still offline can restart their router to bring the connection back.
Sep 28, 15:06 EDT

Monitoring - Service is back. We've confirmed the affected connections in Angier, NC are online again, and we're keeping an eye on the network for a little while before we close this out.

Thanks to everyone affected for bearing with us.
Sep 28, 12:20 EDT

Investigating - Some customers in Angier, NC are without internet service right now, and our engineers are already on it. We'll post an update here as soon as we have one.

Customers in the affected area don't need to restart anything — service will come back on its own once the fix is in. We appreciate everyone's patience while we work on this.
Sep 28, 09:59 EDT

Internet outage in Centennial, CO

Resolved - This incident has been resolved.
Sep 28, 10:23 EDT

Monitoring - At this time, we are seeing the majority of the affected customers with their services restored. We will be monitoring the connections closely to ensure there are no further issues.
Sep 28, 09:40 EDT

Investigating - Some customers in Centennial, CO are without internet service right now, and our engineers are already on it. We'll post an update here as soon as we have one.

Customers in the affected area don't need to restart anything — service will come back on its own once the fix is in. We appreciate everyone's patience while we work on this.
Sep 28, 08:16 EDT

Ting Fixed Wireless - Tucson, AZ - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Sep 28, 08:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 05:00 EDT

Scheduled - We will be conducting infrastructure Maintenance to improve network stability and customer reliability This customer impacting. The upgrades will run starting 5AM ET for approximately 3 hours
We anticipate that there may be some downtime for customers during this window of approximately 20 minutes

Firmware Upgrades: 25.1 Canopy | Batch 10

Ace Hardware
Corona SC Pole 3
Escalante
Sep 2, 16:20 EDT

Sep `27`, `2026`

No incidents reported.

Sep `26`, `2026`

Outage in Centennial, CO

Resolved - This incident has been resolved.
Sep 26, 10:28 EDT

Monitoring - Our technicians replaced the faulty equipment last night and service is back. We've confirmed the affected connections in Centennial, CO are online again, and we're keeping an eye on the network for a little while before we close this out.

Please restart your equipment if you are still offline.

Thanks to everyone affected for bearing with us.
Sep 26, 07:17 EDT

Identified - We have located the failed piece of equipment and are on route to replace the piece of equipment. Please stand by as we continue to work on resolving the outage as soon as possible.

Thank you for your patience.
Sep 25, 22:17 EDT

Investigating - We are currently seeing some customers offline and are investigating the impact on our customers. Please stand by as we investigate and post information as it becomes available.

Thank you for your patience.
Sep 25, 20:19 EDT

Sep `25`, `2026`

Internet outage in Wake Forest, NC

Resolved - This incident has been resolved.
Sep 25, 20:58 EDT

Update - Service is back. We've confirmed the affected connections in Wake Forest, NC are online again, and we're keeping an eye on the network for a little while before we close this out.

Thanks to everyone affected for bearing with us.
Sep 25, 20:26 EDT

Monitoring - We have put a temporary fix in place and all customers that were offline should now be online.

Please restart your equipment if you are offline still.

We will continue to monitor the temp fix. Thank you for your patience.
Sep 25, 20:21 EDT

Identified - We have confirmed that the damage is localized to the same transport cable that was impacted last night. Construction activity in the area resulted in additional damage to the cable.

Our vendor has completed the required civil construction work today, which will allow us to proceed with the permanent fiber repair tonight. We currently expect the repair to be completed by 11:00 PM tonight. We will continue to provide updates as the work progresses.
Sep 25, 17:06 EDT

Investigating - Some customers in Wake Forest, NC are without internet service right now, and our engineers are already on it. We'll post an update here as soon as we have one.

Customers in the affected area don't need to restart anything — service will come back on its own once the fix is in. We appreciate everyone's patience while we work on this.
Sep 25, 16:17 EDT

Internet outage in Laguna Woods Village, CA

Resolved - The fix has been implemented and everyone should now be online. Please restart your equipment if you are offline.

Thank you for your patience as we put forth the fix!
Sep 25, 20:56 EDT

Identified - We have a fix that should be in place getting the small outage back online. Please stand by while we wait and test the resolution put in place.

Thank you for your patience
Sep 25, 20:24 EDT

Investigating - Currently repairs are ongoing. We hope to have customers back online shortly.

Thank you for your patience while we continue to work.
Sep 25, 17:57 EDT

Identified - We have identified the location of the damage where the buried fiber was cut. We are coordinating with our contractor to replace the damaged fiber and complete the necessary splicing. We will provide further updates as restoration work progresses.
Sep 25, 16:31 EDT

Investigating - Some customers in Laguna Woods Village, CA are without internet service right now, and our engineers are already on it. We'll post an update here as soon as we have one.

Customers in the affected area don't need to restart anything — service will come back on its own once the fix is in. We appreciate everyone's patience while we work on this.
Sep 25, 09:30 EDT

Internet outage in Charlottesville, VA

Resolved - The network has been stable since service was restored, so we're closing this incident. Thanks again to everyone affected for their patience.

Any customer still offline can restart their router to bring the connection back.
Sep 25, 12:01 EDT

Update - Service is back. We've confirmed the affected connections in Charlottesville, VA are online again, and we're keeping an eye on the network for a little while before we close this out.

Thanks to everyone affected for bearing with us.
Sep 25, 09:16 EDT

Monitoring - The majority of customer services have now been restored. Our field teams will return tomorrow morning to complete repairs for the remaining customers who are still offline. Thank you for your continued patience.
Sep 24, 21:29 EDT

Update - The majority of customer services have now been restored. Our field teams will return tomorrow morning to complete repairs for the remaining customers who are still offline. Thank you for your continued patience.
Sep 24, 21:25 EDT

Investigating - Some customers in Charlottesville, VA are without internet service right now, and our engineers are already on it. We'll post an update here as soon as we have one.

Customers in the affected area don't need to restart anything — service will come back on its own once the fix is in. We appreciate everyone's patience while we work on this.
Sep 24, 15:34 EDT

Ting Fixed Wireless - Tucson, AZ - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Sep 25, 08:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 05:00 EDT

Scheduled - We will be conducting infrastructure Maintenance to improve network stability and customer reliability This customer impacting. The upgrades will run starting 5AM ET for approximately 3 hours
We anticipate that there may be some downtime for customers during this window of approximately 20 minutes

Firmware Upgrades: 25.1 Canopy | Batch 9

Catalina P
Golder Ranch
Winsett
Sep 2, 16:18 EDT

Sep `24`, `2026`

Internet outage in Wake Forest, NC

Resolved - The network has been stable since service was restored, so we're closing this incident. Thanks again to everyone affected for their patience.

Any customer still offline can restart their router to bring the connection back.
Sep 24, 22:43 EDT

Monitoring - Service is back. We've confirmed the affected connections in Wake Forest, NC are online again, and we're keeping an eye on the network for a little while before we close this out.

Thanks to everyone affected for bearing with us.
Sep 24, 19:58 EDT

Update - We are still in the process of doing repairs but customers should see themselves coming back online slowly. We will continue to update our customers with as much information as we can as new information becomes available.

Thank you for your patience.
Sep 24, 19:04 EDT

Update - We are starting work on repairing the damaged Fiber and will continue to update as more information becomes available.

Thank you for your patience while we fix this as quickly as possible and continue to asses the damage.
Sep 24, 17:57 EDT

Update - We have currently located the fiber damage that has knocked customer offline and are formulating a plan at restoring service as soon as possible. We will continue to update this status to provide information as it becomes available.

Thank you for your patience.
Sep 24, 17:25 EDT

Identified - We're sorry — we posted the all-clear too early. Some connections in Wake Forest, NC are affected again, and our engineers are working on it now.

We'll update here as soon as we know more.
Sep 24, 15:05 EDT

Update - Service is back. We've confirmed the affected connections in Wake Forest, NC are online again, and we're keeping an eye on the network for a little while before we close this out.

Thanks to everyone affected for bearing with us.
Sep 24, 13:51 EDT

Monitoring - A fix has been implemented, and services have been restored for all affected customers. We will continue to closely monitor the connections to ensure there are no further issues. Thank you for your patience and understanding.
Sep 24, 13:25 EDT

Investigating - Some customers in Wake Forest, NC are without internet service right now, and our engineers are already on it. We'll post an update here as soon as we have one.

Customers in the affected area don't need to restart anything — service will come back on its own once the fix is in. We appreciate everyone's patience while we work on this.
Sep 24, 10:40 EDT

Ting Fixed Wireless - Tucson, AZ - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Sep 24, 08:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 05:00 EDT

Scheduled - We will be conducting infrastructure Maintenance to improve network stability and customer reliability This customer impacting. The upgrades will run starting 5AM ET for approximately 3 hours
We anticipate that there may be some downtime for customers during this window of approximately 20 minutes

Firmware Upgrades: 25.1 Canopy | Batch 8

Bigelow Journal Tower
Loma Linda Tank
Mt Lemmon Radio Ridge
Oak Creek
San Manuel Tower
Sep 2, 16:16 EDT

Ting Internet - Holly Springs, NC - Scheduled Maintenance

Resolved - This incident has been resolved.
Sep 24, 05:46 EDT

Update - We are continuing to work on a fix for this issue.
Sep 24, 05:46 EDT

Update - We are continuing to work on a fix for this issue.
Sep 24, 03:09 EDT

Identified - In Holly Springs, NC, Ting Internet engineers are performing the maintenance on our network.

As a result, Ting Internet services for some customers is briefly disrupted and then service will be automatically restored.

We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support
Sep 24, 00:17 EDT

Sep `23`, `2026`

Ting Internet - Angier NC Planned Relocation at E McIver St X South Wilma St

Completed - The scheduled maintenance has been completed.
Sep 23, 17:55 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 11:55 EDT

Scheduled - Due to ongoing road expansion, we will be relocating some fiber lines in Angier NC overnight between Sep 23rd and 24th. Since existing fiber must be cut and re-spliced to take a different path, we expect a customers south of that intersection (along S Wilma / Campbell and side streets) to experience a service outage overnight while work is being completed. No action is required and service will be restored automatically prior to the end of the maintenance window.
Sep 9, 12:05 EDT

Internet outage in Greater Sandpoint, ID — after planned maintenance

Resolved - The network has been stable since service was restored, so we're closing this incident. Thanks again to everyone affected for their patience.

Any customer still offline can restart their router to bring the connection back.
Sep 23, 15:58 EDT

Update - Service is back. We've confirmed the affected connections in Greater Sandpoint, ID are online again, and we're keeping an eye on the network for a little while before we close this out.

Thanks to everyone affected for bearing with us.
Sep 23, 13:13 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 23, 13:03 EDT

Update - Work is ongoing and the current ETR is 2 hours to complete the emergency maintenance. Thank you for your patience.
Sep 23, 11:07 EDT

Identified - Current ETR is 4 hours to complete the emergency maintenance. We will continue to provide updates here as we get them from our field team.
Sep 23, 09:10 EDT

Investigating - Our planned maintenance in Greater Sandpoint, ID has finished, but some customers are still without service. That's not what we planned, and the team is staying on it until everyone's back.

We'll update here as connections come back. There's nothing affected customers need to do — service will restore on its own. Thanks to everyone still waiting for bearing with us.
Sep 23, 09:02 EDT

Sandpoint ID - Emergency transport fiber move 9/22-9/23 overnight

Completed - The scheduled maintenance has been completed.
Sep 23, 09:45 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 02:45 EDT

Scheduled - Due to ongoing construction in the city of Sanpoint near Lincoln Ave, we must cut and re-splice transport fibers underground to make way for other underground work.

This will be accomplished overnight the night of the 22nd beginning at 11:55 PM and extending until 6 AM on the 23rd. During this maintenance a group of approximately 200 customers will go offline as fibers are re-spliced. Service will be restored automatically by the end of the maintenance period.

Customers among these streets are expected to be affected by this maintenance: Hickory Glen Ave, Spruce St, Hickory St, Larch St, N division Ave, Poplar St, Willow Dr, Oak St, Mosshart St among others.
Sep 18, 18:24 EDT

Small outage in Memphis, TN

Resolved - This incident has been resolved.
Sep 23, 08:40 EDT

Monitoring - Splice work is complete. A few customers remain offline; field teams will return tomorrow morning to restore final services. Thank you for your patience as we work to resolve this issue.
Sep 22, 22:43 EDT

Update - We are continuing to work on a fix for this issue.
Sep 22, 21:08 EDT

Update - We are continuing to work on a fix for this issue.
Sep 22, 15:38 EDT

Update - Restoration efforts are still underway. The field team has confirmed that splicing work is now complete, and they are currently identifying the remaining customers who are still offline.

The team is working as quickly as possible to restore service to those customers. We will continue to provide updates as restoration progresses.
Sep 22, 13:35 EDT

Update - Service is gradually being restored as the field team continues working on repairs. At this time, we have updated the ETA to 12:00 PM local time. We appreciate your patience and will continue to provide updates as work progresses.
Sep 22, 11:34 EDT

Update - Engineers are continuing to work on a fix. They have updated the ETA to 12:30pm local time.
Sep 22, 11:33 EDT

Update - Wea re continuing to work to restore service. Some customers may have already seen their service restored. New ETA is 10am local time
Sep 22, 10:16 EDT

Identified - We are currently seeing a small outage for customers in the Memphis, TN market. Engineers are already working on a solution and have set an eta for completion as 9am local time. If status changes we will update here.
Sep 22, 08:44 EDT

Ting Fixed Wireless - Tucson, AZ - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Sep 23, 08:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 05:00 EDT

Scheduled - We will be conducting infrastructure Maintenance to improve network stability and customer reliability This customer impacting. The upgrades will run starting 5AM ET for approximately 3 hours
We anticipate that there may be some downtime for customers during this window of approximately 20 minutes

Firmware Upgrades: 25.1 Canopy | Batch 7

Asarco
DOU-Argus
DOU-Border Cell
DOU-Gadsden Hotel
KNOG Studio Tower
KNOG Tank Tower
Mt Fagan
Peck Canyon
Rio Rico Fire Dept Station 2
Tubac FD Station 1
Sep 2, 16:14 EDT

Ting Internet - Holly Springs, NC - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Sep 23, 06:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 00:00 EDT

Scheduled - In Holly Springs NC, on Wednesday September 23rd from Midnight to 6:00AM ET, Ting Internet engineers will perform scheduled maintenance on our network.

During the maintenance window, Ting Internet services for some customers may be briefly disrupted and then service will be automatically restored.

We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support
Sep 22, 17:54 EDT

Sep `22`, `2026`

Internet outage in Wake Forest, NC

Resolved - The network has been stable since service was restored, so we're closing this incident. Thanks again to everyone affected for their patience.

Any customer still offline can restart their router to bring the connection back.
Sep 22, 19:01 EDT

Update - Service is back. We've confirmed the affected connections in Wake Forest, NC are online again, and we're keeping an eye on the network for a little while before we close this out.

Thanks to everyone affected for bearing with us.
Sep 22, 16:17 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 22, 16:03 EDT

Update - We are continuing to investigate this issue.
Sep 22, 15:39 EDT

Update - A small number of customers in Wake Forest are currently offline, our techs are looking into the cause and we w ill update when we can.
Sep 22, 10:47 EDT

Investigating - Some customers in Wake Forest, NC are without internet service right now, and our engineers are already on it. We'll post an update here as soon as we have one.

Customers in the affected area don't need to restart anything — service will come back on its own once the fix is in. We appreciate everyone's patience while we work on this.
Sep 22, 10:34 EDT

Ting Fixed Wireless - Tucson, AZ - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Sep 22, 08:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 05:00 EDT

Scheduled - We will be conducting infrastructure Maintenance to improve network stability and customer reliability This customer impacting. The upgrades will run starting 5AM ET for approximately 3 hours
We anticipate that there may be some downtime for customers during this window of approximately 20 minutes

Firmware Upgrades: 25.1 Canopy | Batch 6

Eagles Nest
Green Valley Cell Tower
Sahuarita HS
Tubac FD Station 3
Sep 2, 16:12 EDT

Sep `21`, `2026`

SimplyBits - Fax Services Outage

Resolved - Our network partner has fully repaired our main fax PRI line. All fax services are back up and running!
Sep 21, 18:00 EDT

Update - Status of our fax services have been unchanged since the weekend and our backup routes are still working for most customers. We are still working with our network provider on a full repair. No ETA provided as of yet.
Sep 21, 14:02 EDT

Monitoring - Our network partner is still working on resolving the main fax PRI line, but our backup methods have resolved problems for most customers. We expect that our fax services should be restored fully overnight (although we don't have an exact ETA). We are continuing to monitor the issue during the last stretch of the fix.
Sep 18, 18:01 EDT

Identified - Our network partner has determined that they need to dispatch a technician to assess the issue in person. In the meantime, we have seen most customer faxes go through on one of our backup routes although this may not have restored functionality entirely. We will be updating as we receive further updates from our network partner. Thank you!
Sep 18, 12:08 EDT

Update - We are still working alongside our network partner to determine the cause of the issue. We were informed there was a 'soft loop' that was cleared from their side but this doesn't appear to have restored fax services as of yet. Thank you for your patience!
Sep 17, 17:08 EDT

Investigating - We have identified an outage affecting fax services stemming from a PRI line provided by our network partner. You may notice that inbound and outbound faxing may be intermittent or not work at all.

We have engaged our network partner to have this resolved as soon as possible and will continue to post updates here as we receive them.
Sep 17, 14:35 EDT

Centennial CO Outage

Resolved - This incident has been resolved.
Sep 21, 14:33 EDT

Update - Work is continuing and is roughly 25% completed at this time.
Sep 21, 11:56 EDT

Identified - 4 fibers were damaged intentionally and our techs will need to send new fiber to each customer. We are hoping to accomplish this on Monday September 21 to reinstate service. We do not have an ETA at this time. We will update with an ETA when we can.
Sep 20, 21:01 EDT

Update - Our techs are still looking into the cause of this outage. We will have more updates as we get them. No ETA at this time.

Thank you for your patience.
Sep 20, 20:28 EDT

Investigating - We see a small number of customers in Centennial CO affected by an outage. Out techs are looking into the cause and we will update when we have more.
Sep 20, 17:52 EDT

Ting Fixed Wireless - Tucson, AZ - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Sep 21, 08:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 05:00 EDT

Scheduled - We will be conducting infrastructure Maintenance to improve network stability and customer reliability This customer impacting. The upgrades will run starting 5AM ET for approximately 3 hours
We anticipate that there may be some downtime for customers during this window of approximately 20 minutes

Firmware Upgrades: 25.1 Canopy | Batch 5

Crestview
Desert House of Prayer
LaCholla Office Park
NWST - Walker Road Radio Tower
Redemptorist Renewal (RRC)
Sky Canyon
Zinna Radio Tower
Sep 2, 16:10 EDT

Sep `20`, `2026`

Sep `19`, `2026`

Ting Internet - Thornton, CO - Partial Outage

Resolved - This incident has been resolved.
Sep 19, 20:14 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 18, 22:58 EDT

Update - Our field crews are onsite identifying the damaged fibers and making preparations for repairs. An Estimated Time of Restoration (ETR) will be given as soon as it becomes available. Thank you
Sep 18, 20:53 EDT

Identified - Field crews are traveling to the site of the suspected fiber issue. Thank you for your patience as we work to resolve this issue.
Sep 18, 20:31 EDT

Update - We are continuing to investigate this issue.
Sep 18, 19:23 EDT

Investigating - Ting Internet engineers are investigating reports of an outage impacting service for some customers in Thornton, CO. We will post further information and next steps here as soon as it becomes available.
Sep 18, 19:22 EDT

Sep `18`, `2026`

Ting Fixed Wireless - Tucson, AZ - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Sep 18, 08:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 05:00 EDT

Scheduled - We will be conducting infrastructure Maintenance to improve network stability and customer reliability This customer impacting. The upgrades will run starting 5AM ET for approximately 3 hours
We anticipate that there may be some downtime for customers during this window of approximately 20 minutes

Firmware Upgrades: 25.1 Canopy | Batch 4

Beacon Hill
Dove Mountain
Gila Monster
Missile Base
MUSD - Mountain View High School
MUSD - Tortolita Middle School
Old Vail
Piano Mtn
Sundown
Sep 2, 16:06 EDT

Sep `17`, `2026`

Ting Fixed Wireless - Tucson, AZ - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Sep 17, 08:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 05:00 EDT

Scheduled - We will be conducting infrastructure Maintenance to improve network stability and customer reliability This customer impacting. The upgrades will run starting 5AM ET for approximately 3 hours
We anticipate that there may be some downtime for customers during this window of approximately 20 minutes

Firmware Upgrades: 25.1 Canopy | Batch 3

5151 Building
Bank of America
Camp Lowell
Country Club Tower
Transamerica Building (TA)
Sep 2, 16:03 EDT

Sep `16`, `2026`

Power Outage impacting Service in East Tucson

Resolved - Storm Damaged Equipment on Winsett has been replaced and all links are back up and customers are back on line. All power outages have been resolved at this time. If your internet has not automatically been restored, please power cycle your router and the Simply Bits Adapter that powers the radio on your roof. Thank you
Sep 16, 10:14 EDT

Update - We have been able to restore service to customers on our Hilton East Tower Site. We continue to work towards restoring service at our Winestt Site on E 18th Street. Do to site access restrictions we may not be able to fully restore service to that site until around 12PM Local time on Wednesday September 16th, 2026. We are exploring all possible workarounds and updates will be posted here as they become available
Sep 15, 13:49 EDT

Identified - Several Power Outages in East Tucson are impacting one of our Tower Sites causing loss of internet to some customers in the area. We are closely monitoring the issue and we understand that Tucson Electric Power is working to get power restored to all customers in the impacted areas. When power is restored most customers will see their connection to the internet restore automatically. If you are still not getting an internet connection please power cycle your Simply Bits Power Adapter to reboot your radio and also power cycle your router. Thank you for your patience and understanding
Sep 15, 07:33 EDT

Ting Fixed Wireless - Tucson, AZ - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Sep 16, 08:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 05:00 EDT

Scheduled - We will be conducting infrastructure Maintenance to improve network stability and customer reliability This customer impacting. The upgrades will run starting 5AM ET for approximately 3 hours
We anticipate that there may be some downtime for customers during this window of approximately 20 minutes

Firmware Upgrades: 25.1 Canopy | Batch 2

6303 Tanque Verde
Bush Hill
NorthSwan Tower
Orpheum
Resort View
Sep 2, 16:00 EDT

Sep `15`, `2026`

Culver City

Resolved - This incident has been resolved.
Sep 15, 15:08 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 15, 12:55 EDT

Identified - Our techs have identified the issue and are ng a remote fix. Most customers should be back in service. We're working on the remaining customer still offline.
Sep 15, 12:26 EDT

Investigating - We are seeing an issue affecting eero routers in Culver City this morning. If you are experiencing issues please power cycle your eero device. We are working to find the cause of this issue.
Sep 15, 11:51 EDT

Laguna Woods California

Resolved - This incident has been resolved.
Sep 15, 15:08 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 15, 12:55 EDT

Identified - Our techs have identified the issue and are ng a remote fix. Most customers should be back in service. We're working on the remaining customer still offline.
Sep 15, 12:25 EDT

Investigating - We are seeing an issue affecting eero routers in Laguna Woods this morning. If you are experiencing issues please power cycle your eero device. We are working to find the cause of this issue.
Sep 15, 11:22 EDT

Colorado Springs, CO

Resolved - This incident has been resolved.
Sep 15, 08:57 EDT

Update - We are still looking and investigating the root cause of the issue. Will update as more information becomes available.

Thank you for your patience as we continue to work on this and resolve it as soon as possible.
Sep 14, 17:09 EDT

Update - Our techs are on site still investigating the cause of the issues here.
Sep 14, 13:34 EDT

Investigating - We are experiencing some issues causing degraded service for a small group of customers in the Colorado Springs market. Our techs are investigating and we will provide updates as they come.
Sep 14, 11:36 EDT

Ting Fixed Wireless - Tucson, AZ - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Sep 15, 08:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 05:00 EDT

Scheduled - We will be conducting infrastructure Maintenance to improve network stability and customer reliability This customer impacting. The upgrades will run starting 5AM ET for approximately 3 hours
We anticipate that there may be some downtime for customers during this window of approximately 20 minutes

Firmware Upgrades: 25.1 Canopy | Batch 1 Tower Sites

Cascabel
Milagrosa
Quartz Hill
Redington Ranch
Redington Ranch 2
Sep 2, 14:59 EDT

About This Site

Related

Scheduled Maintenance

Ting Internet - Memphis, TN - Scheduled Maintenance Oct 3, 2026 01:00-07:00 EDT

Past Incidents

Sep 29, 2026

Sep 28, 2026

Sep 27, 2026

Sep 26, 2026

Sep 25, 2026

Sep 24, 2026

Sep 23, 2026

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