Ting Internet / SimplyBits - Partial Outage (Sundown) - Tucson, AZ
Update - We have successfully moved the majority of customers affected to a different sector of our Sundown tower which has restored service to them. There are still 4 customers that were unable to move. Expected time of repair for remaining customers is 8 PM.
Aug 06, 2026 - 14:37 EDT
Identified - Due to storm damage overnight our infrastructure team is working diligently to repair an area around Sundown that was impacted from the weather. We anticipate restoral of services shortly and will post updates here once we have the all clear.
Aug 06, 2026 - 12:17 EDT

About This Site

We monitor all Ting services 24 hours a day, seven days a week. In the event of a service disruption, we'll post information here to keep you informed of the current status.

Uptime over the past 90 days. View historical uptime.
Arizona Partial Outage
90 days ago
99.92 % uptime
Today
Tucson Partial Outage
90 days ago
99.74 % uptime
Today
Catalina Operational
90 days ago
100.0 % uptime
Today
Amado Operational
90 days ago
100.0 % uptime
Today
Douglas Operational
90 days ago
99.4 % uptime
Today
Green Valley Operational
90 days ago
100.0 % uptime
Today
Marana Operational
90 days ago
100.0 % uptime
Today
Mt. Lemmon Operational
90 days ago
99.95 % uptime
Today
Nogales Operational
90 days ago
100.0 % uptime
Today
Oracle Operational
90 days ago
100.0 % uptime
Today
Oro Valley Operational
90 days ago
100.0 % uptime
Today
Rio Rico Operational
90 days ago
100.0 % uptime
Today
Sahuarita Operational
90 days ago
100.0 % uptime
Today
San Manuel Operational
90 days ago
99.77 % uptime
Today
Tubac Operational
90 days ago
100.0 % uptime
Today
Vail Partial Outage
90 days ago
99.96 % uptime
Today
California Operational
90 days ago
99.92 % uptime
Today
Culver City, CA Operational
90 days ago
99.99 % uptime
Today
Encinitas, CA Operational
90 days ago
100.0 % uptime
Today
Fullerton, CA Operational
90 days ago
100.0 % uptime
Today
Solana Beach, CA Operational
90 days ago
100.0 % uptime
Today
Carlsbad, CA Operational
90 days ago
100.0 % uptime
Today
Laguna Woods Village Operational
90 days ago
99.57 % uptime
Today
Colorado Operational
90 days ago
99.93 % uptime
Today
Aspen, CO Operational
90 days ago
100.0 % uptime
Today
Basalt, CO Operational
90 days ago
100.0 % uptime
Today
Bayfield, CO Operational
90 days ago
100.0 % uptime
Today
Carbondale, CO Operational
90 days ago
100.0 % uptime
Today
Centennial, CO Operational
90 days ago
99.03 % uptime
Today
Colorado Springs, CO Operational
90 days ago
99.84 % uptime
Today
Cortez, CO Operational
90 days ago
100.0 % uptime
Today
De Beque, CO Operational
90 days ago
100.0 % uptime
Today
Dolores, CO Operational
90 days ago
100.0 % uptime
Today
Durango, CO Operational
90 days ago
100.0 % uptime
Today
Glenwood Springs, CO Operational
90 days ago
99.94 % uptime
Today
Greenwood Village, CO Operational
90 days ago
99.98 % uptime
Today
Grand Junction, CO Operational
90 days ago
100.0 % uptime
Today
New Castle, CO Operational
90 days ago
100.0 % uptime
Today
Parachute, CO Operational
90 days ago
100.0 % uptime
Today
Rifle, CO Operational
90 days ago
100.0 % uptime
Today
Silt, CO Operational
90 days ago
100.0 % uptime
Today
Willits, CO Operational
90 days ago
100.0 % uptime
Today
Thornton, CO Operational
90 days ago
100.0 % uptime
Today
Idaho Operational
90 days ago
100.0 % uptime
Today
Greater Sandpoint, ID Operational
90 days ago
100.0 % uptime
Today
Ponderay, ID Operational
90 days ago
100.0 % uptime
Today
Maryland Operational
90 days ago
100.0 % uptime
Today
Westminster, MD Operational
90 days ago
100.0 % uptime
Today
New Mexico Operational
90 days ago
100.0 % uptime
Today
Farmington, NM Operational
90 days ago
100.0 % uptime
Today
North Carolina Operational
90 days ago
99.54 % uptime
Today
Angiers, NC Operational
90 days ago
100.0 % uptime
Today
Fuquay-Varina, NC Operational
90 days ago
99.89 % uptime
Today
Holly Springs, NC Operational
90 days ago
98.29 % uptime
Today
Rolesville, NC Operational
90 days ago
99.53 % uptime
Today
Sanford, NC Operational
90 days ago
100.0 % uptime
Today
Wake Forest, NC Operational
90 days ago
99.52 % uptime
Today
Tennessee Operational
90 days ago
94.76 % uptime
Today
Memphis Operational
90 days ago
94.76 % uptime
Today
Virginia Operational
90 days ago
98.46 % uptime
Today
Charlottesville, VA Operational
90 days ago
96.93 % uptime
Today
Alexandria, VA Operational
90 days ago
100.0 % uptime
Today
Customer Support Operational
Ting Website, Shop & Your Account Operational
Shipping & Returns Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Ting Internet - Thornton, CO - Scheduled Maintenance Aug 7, 2026 02:00-04:00 EDT

On Friday August 7th from Midnight to 02:00 MDT our network partner is planning scheduled maintenance on a portion of the Ting Internet network in Thornton, CO.

Ting customers in Thornton may experience a brief service disruption during the maintenance window, after which service will be automatically restored.
Posted on Aug 06, 2026 - 14:18 EDT

Aug 6, 2026

Ting Internet - Holly Springs, NC - Emergency Maintenance
Resolved - This incident has been resolved.
Aug 6, 09:59 EDT
Monitoring - All repairs are complete and service is fully restored. Thank you so much for your patience while our teams worked through to resolve this issue.
Aug 5, 22:35 EDT
Update - Joint efforts with the Town of Holly Springs have successfully identified the damage location and repairs are currently underway. Thank you for your patience as we work to resolve this issue.
Aug 5, 20:56 EDT
Update - Our crews are on-site coordinating with the Town of Holly Springs to identify the location of the fiber damage so repairs can begin.
Aug 5, 20:45 EDT
Update - Technicians are inspecting another suspected fiber fault section. Diagnostic testing is underway to confirm.
Aug 5, 19:20 EDT
Update - We are continuing to work on a fix for this issue.
Aug 5, 19:04 EDT
Update - The splicing is complete, however the Town of Holly Springs is working with Ting technicians to resolve a no-light situation on some of the fibers. Once that is resolved, the final set of customers will have normal service restored. Thank you for your patience.
Aug 5, 16:56 EDT
Update - Splicing is continuing and we are seeing a volume of Ting customers back online. Work is ongoing and we expect to see full restoration within approximately 90 minutes.
Aug 5, 13:51 EDT
Update - The Town of Holly Springs reports splicing to restore service is underway and customers can expect to see services restored within the next 2 hours. We will provide updates as the work progresses. Thank you for your patience.
Aug 5, 12:17 EDT
Identified - The Town of Holly Springs has informed Ting they are preforming emergency maintenance on mainline fiber cables which have been damaged. The work area is in the vicinity of Teal Lake, Eno and Wildwood. We will provide an ETA for work to complete as soon as its available. Thanks for your patience.
Aug 5, 10:45 EDT
Ting Internet - Memphis, TN - Partial Outage
Resolved - This incident has been resolved.
Aug 6, 09:59 EDT
Update - Most services are restored. Field technicians are actively repairing fiber to bring the remaining customers back online, thank you for your patience as we work restore service.
Jul 31, 22:01 EDT
Update - The field team is continuing with fiber repairs. Thank you for your patience as we work to restore your service.
Jul 31, 19:41 EDT
Update - A storm in the area is delaying our ability to repair the remaining conduits and fibers for impacted customers. Our field team is continuing to work on what repairs they can do safely in the interim until the storm passes. Thank you for your patience.
Jul 31, 18:14 EDT
Identified - Our field team has been made aware of a small number of customers who were missed during the initial restoration checks and are still experiencing a service interruption. The team is actively investigating these cases and is working to restore service to all remaining affected customers as quickly as possible.
Jul 31, 13:30 EDT
Monitoring - The splicing has completed and service has been restored to impacted customers. We are closely monitoring the network for any further issues. Thanks for your patience.
Jul 31, 12:13 EDT
Update - Our repair crews continue to make progress with fiber splicing, and we are seeing customers gradually come back online as restoration efforts continue.

Our field operations team has advised that our estimated restoration time has been updated from 6:00 AM to 10:00 AM as crews continue working to restore service to the remaining affected customers.

We appreciate your patience and understanding while we complete these repairs. We will continue to provide updates as more information becomes available.
Jul 31, 08:39 EDT
Update - Our crews are continuing to make progress towards restoring service. The problem was more extensive than originally anticipated, but the scope has been fully assessed and we continue to work with our partners to restore connectivity.

The current ETA is 6:00 AM MDT. Thank you for your continued patience and understanding.
Jul 30, 23:25 EDT
Update - Our crews are continuing to make significant progress towards restoring service.

With the current progress, repairs should be complete by 8 pm local. Thank you for your continued patience and understanding.
Jul 30, 18:54 EDT
Update - Repair crews remain onsite, and fiber splicing is actively underway as our construction team continues installing additional fiber. Our teams are working as quickly and safely as possible to restore service to all affected customers.

At this time, we do not have an estimated time for full restoration. We will provide an update with an ETA as soon as our field teams are able to confirm one. Thank you for your continued patience and understanding.
Jul 30, 09:27 EDT
Update - Our field teams are continuing to repair the damaged fiber optic cables, thank you for your continued patience.
Jul 29, 21:34 EDT
Update - Splicing technicians have already begun repairing the fibers at the first of five damaged sections of cable. Crews will move sequentially through the remaining four sections as construction teams finish placing each section of the new cable.
Jul 29, 20:16 EDT
Update - Fiber repairs are ongoing. Thank you for your patience as we work to restore your service.
Jul 29, 19:08 EDT
Update - Fiber placement is currently underway, and our team expects to begin the splicing process shortly.
Jul 29, 15:59 EDT
Update - We are continuing to work on a fix for this issue.
Jul 29, 13:03 EDT
Update - Our field teams are actively working to repair a bundle of fiber optic cables after a traffic accident yesterday afternoon where a truck struck a telephone pole, which has impacted multiple services including Ting.

We will provide an ETA as soon as it is available. Thank you for your patience.
Jul 29, 10:47 EDT
Update - Our field teams are actively repairing the damaged fiber optic cables. Unforeseen challenges have delayed our progress. We now expect services to begin restoring tomorrow morning. Thank you for your continued patience.
Jul 28, 22:19 EDT
Update - We are continuing to work on a fix for this issue.
Jul 28, 21:11 EDT
Update - We are continuing to work on a fix for this issue.
Jul 28, 20:05 EDT
Identified - Teams are actively assessing repairs after locating damaged fiber, no estimated restoration time available at the moment
Jul 28, 18:34 EDT
Update - Teams are actively assessing repairs after locating damaged fiber, no estimated restoration time available at the moment
Jul 28, 16:57 EDT
Investigating - Ting Internet engineers are investigating reports of an outage impacting service for some customers in Memphis, TN. We will post further information and next steps here as soon as it becomes available.
Jul 28, 16:40 EDT

Aug 5, 2026

Ting Internet - Charlottesville - Partial Outage
Resolved - This incident has been resolved.
Aug 5, 22:35 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 5, 19:02 EDT
Update - Our techs have identified the issue causing this outage and we are working to repair it at this time. Our current ETA for repair is approximately 8 PM EST. We will update if there are any changes.
Aug 5, 18:14 EDT
Identified - Our techs have identified the issue causing this outage and we are working to repair it at this time. We do not have an ETA but will update as soon as we can.
Aug 5, 18:02 EDT
Update - We are continuing to investigate this issue.
Aug 5, 17:01 EDT
Update - Our field technicians are onsite and actively working to resolve the issue.
Aug 5, 15:59 EDT
Investigating - Ting Internet engineers are investigating reports of an outage impacting service for some customers on Stribling Ave. Charlottesville, VA. We will post further information and next steps here as soon as it becomes available.
Aug 5, 14:39 EDT

Aug 4, 2026

Centennial Colorado Outage
Resolved - This incident has been resolved.
Aug 4, 08:44 EDT
Monitoring - This issue is resolved at this time. Due to remaining high temperatures in area we're going to monitor this issue for a while.
Aug 2, 16:48 EDT
Identified - We are seeing a large number of customers offline in the Centennial market at this time due to record high temperatures affecting some equipment. Our field team is aware an in route.
Aug 2, 15:07 EDT
Ting Internet Holly Springs, NC Partial Outage
Resolved - This incident has been resolved.
Aug 4, 08:43 EDT
Monitoring - Fiber repairs have completed and service has been restored if you are still having issues please reboot your equipment. If rebooting your equipment does not resolve the issue please call support at 1-844-846-4994
Aug 3, 19:34 EDT
Update - Restoration efforts are nearing completion, thank you for your patience as we work to resolve this issue.
Aug 3, 19:00 EDT
Identified - Our tech is onsite working on this issue at this time. So far almost have of the 20 affected customers are back online. Work continues.
Aug 3, 17:22 EDT
Investigating - Ting Internet engineers are investigating reports of an outage impacting service for some customers in Holly Springs, NC. We will post further information and next steps here as soon as it becomes available.
Aug 3, 16:14 EDT
Ting Internet - Scheduled Maintenance - Charlottesville, VA (Greenbrier)
Completed - The scheduled maintenance has been completed.
Aug 4, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 02:00 EDT
Scheduled - In Charlottesville, VA (Greenbrier area) on Tuesday August 4th from 2:00am to 6:00am ET, Ting Internet engineers will perform scheduled maintenance to our network.

During the maintenance window, Ting Internet services for some customers may be briefly disrupted and then service will be automatically restored at the completion of the maintenance window.

We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support
Jul 31, 17:27 EDT

Aug 3, 2026

Aug 2, 2026

Aug 1, 2026

Belmont Lofts, Charlottesville VA
Resolved - This incident has been resolved.
Aug 1, 18:03 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 1, 12:52 EDT
Investigating - Ting Internet engineers are investigating reports of service disruptions for some of our customers at the Belmont Lofts. We will post further information and next steps here as soon as it becomes available.
Aug 1, 09:12 EDT

Jul 31, 2026

Ting Internet - CHVA - Partial Outage
Resolved - Service has been restored if you are still having issues please reboot your equipment. If rebooting equipment does not resolve the issue please call support at 1-844-846-4994, thank you
Jul 31, 21:53 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 31, 19:59 EDT
Identified - The issue has been identified and a fix is being implemented.
Jul 31, 18:45 EDT
Investigating - Ting Internet engineers are investigating reports of service disruptions for some of our customers at the Belmont Lofts. We will post further information and next steps here as soon as it becomes available.
Jul 31, 16:23 EDT

Jul 30, 2026

Ting Internet - Laguna Woods Village - Partial Outage
Resolved - This incident has been resolved.
Jul 30, 18:05 EDT
Investigating - Ting Internet engineers are investigating reports of an outage impacting service for some customers in Laguna Woods Village. We will post further information and next steps here as soon as it becomes available.
Jul 30, 14:39 EDT

Jul 29, 2026

Ting Internet - Laguna Woods Village - Partial Outage
Resolved - We have successfully restored service to the vast majority of affected users. Only a small number of customers remain offline. Our field technicians are actively reaching out to these remaining individuals to finalize restoration.
Jul 29, 21:52 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 29, 21:48 EDT
Update - We are continuing to work on a fix for this issue.
Jul 29, 21:47 EDT
Update - We are continuing to work on a fix for this issue.
Jul 29, 19:09 EDT
Identified - The issue has been identified and a fix is being implemented.
Jul 29, 15:24 EDT
Update - The field team has wrapped up for the evening and will resume their investigation tomorrow morning, thank you
Jul 28, 21:57 EDT
Update - We are continuing to investigate this issue.
Jul 28, 21:11 EDT
Investigating - Ting Internet engineers are investigating reports of an outage impacting service for some customers in Laguna Woods Village. We will post further information and next steps here as soon as it becomes available.
Jul 28, 19:21 EDT

Jul 28, 2026

Partial Outage Charlottesville, VA
Resolved - This incident has been resolved.
Jul 28, 19:18 EDT
Monitoring - We have placed a fix here. We are going to monitor this fix to confirm everything has stabilized. If you continue to have issues please restart your equipment.

Thank you for your ongoing patience.
Jul 28, 11:23 EDT
Identified - Our network engineers have identified the issue and are working closely with our field crews to restore service to all affected customers as quickly and safely as possible.
Jul 28, 10:50 EDT
Update - A fix has been implemented and services are restored. If you are still experiencing issues, please reboot your equipment by unplugging it for 30 seconds. If the reboot does not resolve the problem, please call support at 1-844-846-4994
Jul 28, 07:46 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 28, 07:39 EDT
Identified - The issue has been identified and a fix is being implemented.
Jul 28, 07:10 EDT
Investigating - We are currently experiencing a service disruption impacting some customers in the Greenbrier area. Our engineering team is actively investigating and working to resolve the issue. We apologize for the inconvenience.
Jul 28, 06:09 EDT
Ting Internet - Scheduled Maintenance - Charlottesville, VA (Greenbrier)
Completed - The scheduled maintenance has been completed.
Jul 28, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 02:00 EDT
Scheduled - In Charlottesville, VA (Greenbrier area) on Tuesday July 28th from 2:00am to 4:00am ET, Ting Internet engineers will perform scheduled maintenance to our network.  

During the maintenance window, Ting Internet services for some customers may be briefly disrupted and then service will be automatically restored at the completion of the maintenance window.  

We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support
Jul 22, 12:49 EDT

Jul 27, 2026

No incidents reported.

Jul 26, 2026

Ting Internet -Centennial,CO - Partial Outage
Resolved - This incident has been resolved.
Jul 26, 21:50 EDT
Monitoring - Equipment has been replaced and services have been restored. We will be monitoring the connections closely to ensure there are no further issues. Thank you for your patience.
Jul 26, 21:08 EDT
Identified - We have identified the cause of the outage, and replacing equipment that has failed. Our field team is still working to resolve this, but has no ETA as of right now. We will provide more information as it becomes available
Jul 26, 20:17 EDT
Investigating - Ting Internet engineers are investigating reports of an outage impacting service for some customers in Centennial,CO. We will post further information and next steps here as soon as it becomes available.
Jul 26, 19:08 EDT
Ting Centennial - Power outage
Resolved - This incident has been resolved.
Jul 26, 18:56 EDT
Investigating - Xcel Energy indicates that the power outages are still pending investigation. We will post regular updates as they become available.
Jul 26, 17:42 EDT
Ting Internet - Charlottesville, VA - Partial Outage
Resolved - This incident has been resolved.
Jul 26, 17:11 EDT
Monitoring - Service has been restored but continue to monitor the recent fix. If you still have trouble, please restart your equipment. If the issue persists, please reach out to support at 1-844-846-4994.
Jul 26, 15:38 EDT
Investigating - Ting Internet engineers are investigating reports of an outage impacting service for some customers in Charlottesville, VA. We will post further information and next steps here as soon as it becomes available.
Jul 26, 13:28 EDT

Jul 25, 2026

No incidents reported.

Jul 24, 2026

Service degradation in Holly springs, NC
Resolved - This incident has been resolved.
Jul 24, 21:38 EDT
Update - We are monitoring the recent fix. If you still have trouble, please restart your equipment. If the issue persists, please reach out to support at 1-844-846-4994.
Jul 24, 20:11 EDT
Update - We are still Monitoring the fix we have implemented. Please try to restart your equipment if you continue to have the issue.

Please test this fix out and reach out to 1-844-846-4994 if you continue to have an issue.
Jul 24, 18:58 EDT
Monitoring - We have replaced the defective equipment which we believe was the root cause of today's issue successfully and are monitoring the results.
Jul 24, 17:26 EDT
Update - Ting Internet engineers are replacing defective equipment which has failed and are actively working to restore normal service to customers impacted by a service degradation. Thank you for your patience.
Jul 24, 16:59 EDT
Identified - Ting Internet engineers are continuing to work resolving an issue causing service slowness for some customers in Holly Springs. We hope to have full resolution shortly, thanks for your patience.
Jul 24, 11:11 EDT
Investigating - Some users may be experiencing service interruptions. Our team is actively investigating the root cause, and we expect a resolution shortly. Thank you for your patience.
Jul 24, 08:19 EDT
Ting Internet - Scheduled Maintenance - Thornton, CO
Completed - The scheduled maintenance has been completed.
Jul 24, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 02:00 EDT
Scheduled - On Friday July 24th from Midnight to 06:00 MT our network partner is planning scheduled maintenance on a portion of the Ting Internet network in Thornton, CO.

Customers who are expected to be part of this maintenance have been contacted directly.

Affected customers will experience a brief service disruption during the maintenance window, after which service will be automatically restored.
Jul 23, 12:27 EDT

Jul 23, 2026

Simply Bits - Douglas Arizona - Service Outage
Resolved - The damaged cable has been cleaned and reseated. Our Network Partner has advised all service affecting alarms have cleared.
Splicing has been completed and all services should be fully restored. We continue to monitor our network and we are no longer seeing any service disruptions. If your internet is not working, please power cycle your Router and the Power over Ethernet Adapter that connected to your Router. Your internet connection should be restored once your equipment has completed rebooting.
Jul 23, 09:46 EDT
Monitoring - Our network partner in the Douglas area has completed repair of the broken fiber cable, and we are seeing customers service return. If services have not returned automatically, please perform a reboot of the power adapter for your SimplyBits equipment. If issues persist, please feel free to reach out to our support team.
Jul 22, 18:29 EDT
Identified - The cause of this issue has been isolated to a cable break for one of the main cables that provides internet to Douglas. We are investigating and Lumen, the owners of the impacted cable have technicians on site and are working to restore service as quickly as possible.
Jul 22, 09:57 EDT
Investigating - Simply Bits Internet engineers are investigating reports of an outage impacting service for customers in Douglas. We will post further information and next steps here as soon as it becomes available.
Jul 22, 05:36 EDT
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