All Systems Operational

About This Site

We monitor all Ting services 24 hours a day, seven days a week. In the event of a service disruption, we'll post information here to keep you informed of the current status.

Uptime over the past 90 days. View historical uptime.
Arizona Operational
90 days ago
99.69 % uptime
Today
Tucson Operational
90 days ago
99.76 % uptime
Today
Catalina Operational
90 days ago
100.0 % uptime
Today
Amado Operational
90 days ago
100.0 % uptime
Today
Douglas Operational
90 days ago
100.0 % uptime
Today
Green Valley Operational
90 days ago
100.0 % uptime
Today
Marana Operational
90 days ago
100.0 % uptime
Today
Mt. Lemmon Operational
90 days ago
95.61 % uptime
Today
Nogales Operational
90 days ago
100.0 % uptime
Today
Oracle Operational
90 days ago
100.0 % uptime
Today
Oro Valley Operational
90 days ago
100.0 % uptime
Today
Rio Rico Operational
90 days ago
100.0 % uptime
Today
Sahuarita Operational
90 days ago
100.0 % uptime
Today
San Manuel Operational
90 days ago
100.0 % uptime
Today
Tubac Operational
90 days ago
100.0 % uptime
Today
Vail Operational
90 days ago
99.97 % uptime
Today
California Operational
90 days ago
99.83 % uptime
Today
Culver City, CA Operational
90 days ago
99.55 % uptime
Today
Encinitas, CA Operational
90 days ago
99.84 % uptime
Today
Fullerton, CA Operational
90 days ago
100.0 % uptime
Today
Solana Beach, CA Operational
90 days ago
100.0 % uptime
Today
Carlsbad, CA Operational
90 days ago
99.99 % uptime
Today
Laguna Woods Village Operational
90 days ago
99.6 % uptime
Today
Colorado Operational
90 days ago
99.99 % uptime
Today
Aspen, CO Operational
90 days ago
100.0 % uptime
Today
Basalt, CO Operational
90 days ago
100.0 % uptime
Today
Bayfield, CO Operational
90 days ago
100.0 % uptime
Today
Carbondale, CO Operational
90 days ago
100.0 % uptime
Today
Centennial, CO Operational
90 days ago
100.0 % uptime
Today
Colorado Springs, CO Operational
90 days ago
100.0 % uptime
Today
Cortez, CO Operational
90 days ago
100.0 % uptime
Today
De Beque, CO Operational
90 days ago
100.0 % uptime
Today
Dolores, CO Operational
90 days ago
100.0 % uptime
Today
Durango, CO Operational
90 days ago
100.0 % uptime
Today
Glenwood Springs, CO Operational
90 days ago
100.0 % uptime
Today
Greenwood Village, CO Operational
90 days ago
100.0 % uptime
Today
Grand Junction, CO Operational
90 days ago
100.0 % uptime
Today
New Castle, CO Operational
90 days ago
100.0 % uptime
Today
Parachute, CO Operational
90 days ago
100.0 % uptime
Today
Rifle, CO Operational
90 days ago
100.0 % uptime
Today
Silt, CO Operational
90 days ago
100.0 % uptime
Today
Willits, CO Operational
90 days ago
100.0 % uptime
Today
Thornton, CO Operational
90 days ago
99.97 % uptime
Today
Idaho Operational
90 days ago
99.97 % uptime
Today
Greater Sandpoint, ID Operational
90 days ago
99.94 % uptime
Today
Ponderay, ID Operational
90 days ago
100.0 % uptime
Today
Maryland Operational
90 days ago
100.0 % uptime
Today
Westminster, MD Operational
90 days ago
100.0 % uptime
Today
New Mexico Operational
90 days ago
100.0 % uptime
Today
Farmington, NM Operational
90 days ago
100.0 % uptime
Today
North Carolina Operational
90 days ago
99.86 % uptime
Today
Angiers, NC Operational
90 days ago
99.95 % uptime
Today
Fuquay-Varina, NC Operational
90 days ago
99.97 % uptime
Today
Holly Springs, NC Operational
90 days ago
99.92 % uptime
Today
Rolesville, NC Operational
90 days ago
99.56 % uptime
Today
Sanford, NC Operational
90 days ago
100.0 % uptime
Today
Wake Forest, NC Operational
90 days ago
99.74 % uptime
Today
Tennessee Operational
90 days ago
99.39 % uptime
Today
Memphis Operational
90 days ago
99.39 % uptime
Today
Virginia Operational
90 days ago
99.59 % uptime
Today
Charlottesville, VA Operational
90 days ago
99.24 % uptime
Today
Alexandria, VA Operational
90 days ago
99.94 % uptime
Today
Customer Support Operational
Ting Website, Shop & Your Account Operational
Shipping & Returns Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Ting Internet - Charlottesville, VA - Scheduled Maintenance Mar 31, 2026 00:00-06:00 EDT

On Tuesday March 31st from Midnight to 06:00 ET we're planning scheduled maintenance on the Ting Internet network in Charlottesville, VA to consolidate connections and improve capacity.

Customers may experience a service disruption during the maintenance window, after which service will be automatically restored.
Posted on Mar 24, 2026 - 12:21 EDT
Mar 24, 2026

No incidents reported today.

Mar 23, 2026
Partial Outage FUQUAY VARINA NC
Resolved - This incident has been resolved.
Mar 23, 19:03 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 23, 18:28 EDT
Update - The field team has identified the root cause, and service is beginning to restore for some customers
Mar 23, 17:28 EDT
Identified - We have identified the potential area of the issue and are continuing our investigation. We’ll share an update as soon as more information becomes available.
Mar 23, 16:50 EDT
Update - The Ting field team is on-site troubleshooting the issue. We appreciate your patience as we work toward a resolution
Mar 23, 15:35 EDT
Update - Ting field technicians are now on site and have begun their initial assessment to identify and resolve the issue. While we don’t yet have a confirmed estimated time of restoration (ETR), we expect to have additional information once diagnostics are complete. We’ll share an update here as soon as it becomes available.
Mar 23, 15:34 EDT
Investigating - We are currently investigating this issue.
Mar 23, 14:43 EDT
Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026
SimplyBits - Internet Stability and Speed Issues
Resolved - We have determined that this was caused by a memory/CPU spike on one of our infrastructure routers. After further monitoring, we have confirmed this issue has been resolved.
Mar 20, 10:55 EDT
Identified - Internet stability seems to have returned although some customers are still reporting issues with speeds which we are troubleshooting individually.

Packet loss seemed to have occurred at various point to point links in multiple locations. Our engineers are still investigating the root cause, but internet should be working!
Mar 19, 19:50 EDT
Investigating - We are currently investigating multiple reports of internet stability and speed issues that appear to have affected multiple customers across the city of Tucson and surrounding areas. We will be updating this status page as soon as we know more. Thank you for your patience!
Mar 19, 19:19 EDT
Mar 19, 2026
Ting Internet - Saxony at Encinitas Ranch
Resolved - This incident has been resolved.
Mar 19, 15:53 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 18, 16:32 EDT
Investigating - Ting Internet service at Saxony at Encinitas Ranch is experiencing difficulties. Our engineering team is investigating. As we learn more we'll add the updates to this page. Thanks for your patience while we look into it.
Mar 18, 15:46 EDT
Mar 18, 2026
Scheduled maintenance - Laguna Woods, CA
Completed - The scheduled maintenance has been completed.
Mar 18, 06:18 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 01:18 EDT
Scheduled - In Laguna Woods, CA on Tuesday March 17th 2026 from 10:00 PM to 2:00 AM Pacific time, Ting Internet engineers will perform scheduled maintenance.

During the maintenance window, Ting Internet services for some customers in the area will briefly disrupted and then service will be automatically restored. We'll be working hard to ensure the downtime is as minimal as possible.

If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support
Mar 18, 01:17 EDT
Scheduled maintenance - Holly Springs, NC
Completed - The scheduled maintenance has been completed.
Mar 18, 03:45 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 00:45 EDT
Scheduled - In Holly Springs, NC on Wednesday March 18 2026 from Midnight to 3:00 AM ET, Ting Internet engineers will perform scheduled maintenance.

During the maintenance window, Ting Internet services for some customers in the area will briefly disrupted and then service will be automatically restored. We'll be working hard to ensure the downtime is as minimal as possible.

If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support
Mar 18, 00:44 EDT
Mar 17, 2026
Ting Internet - Scheduled Maintenance - Cedar Voice services
Completed - The scheduled maintenance has been completed.
Mar 17, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 09:00 EDT
Scheduled - Starting on Tuesday March 17th at 9AM ET, Ting Internet engineers will be performing scheduled maintenance on the Cedar Voice service. We expect no impact from this maintenance. If you experience any issues, please contact Ting Support (1-855-846-4994) for assistance.

Customers who are using Ting Voice services are not impacted by this change.
Mar 13, 17:20 EDT
Ting Internet - Holly Springs, NC- Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 17, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 00:00 EDT
Scheduled - In Holly Springs, NC on Tuesday March 17 2026 from Midnight to 6:00 AM ET, Ting Internet engineers will perform scheduled maintenance to relocate Ting fiber on Cass Holt Rd to accommodate a road widening project.

Customers expected to be part of this maintenance have been contacted directly.

During the maintenance window, Ting Internet services for some customers in the area will briefly disrupted and then service will be automatically restored. We'll be working hard to ensure the downtime is as minimal as possible.

If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support
Mar 10, 13:40 EDT
Mar 16, 2026
Ting Internet - Encinitas, CA - Saxony at Encinitas Ranch
Resolved - This incident has been resolved.
Mar 16, 11:57 EDT
Identified - Ting Internet engineers and our vendor are investigating the fiber lines that service customers within Saxony at Encinitas Ranch.

We expect the work to have no impact to Ting customers. We will advise of any changes.
Mar 13, 16:04 EDT
Mar 15, 2026

No incidents reported.

Mar 14, 2026
SimplyBits - Vail - Piano Mountain tower outage
Resolved - We have identified the cause of the issue and replaced the equipment faulty equipment that triggered the problem. We have confirmed that power and all services are fully restored at our Piano Mountain Site. If your internet service has not automatically been restored, please power cycle your Simply Bits Power Over Ethernet Adapter that connects to the WAN/Internet port on your router, as well as the router itself.
Mar 14, 21:19 EDT
Investigating - We have dispatched a technician and going on site to investigate after being alerted that our tower went offline, affecting all the customers that depend on that tower in Vail. We are working to recover service as soon as possible, but do not have an ETA at this time.
Mar 14, 19:10 EDT
Ting Internet - Partial Outage - Wake Forest, NC
Resolved - This incident has been resolved.
Mar 14, 14:26 EDT
Monitoring - We have implemented a fix and are seeing services restore for affected customers. If you are still experiencing connectivity issues, please reboot your router and fiber ONT. Our teams are continuing to monitor the network to ensure services remain stable. Thank you for your patience and understanding.
Mar 14, 09:26 EDT
Update - Our network engineers are actively working to isolate and resolve an issue affecting some customers in the Wake Forest market. No ETA on resolution at this time. We appreciate your patience.
Mar 14, 09:09 EDT
Update - We are continuing to investigate this issue.
Mar 14, 07:22 EDT
Investigating - Following our emergency maintenance, we have identified an issue affecting connectivity for some customers in Wake Forest, NC. Our team is currently investigating the root cause and working to restore full service as quickly as possible. We apologize for this extended disruption.
Mar 14, 06:15 EDT
Emergency Maintenance - WakeForest, NC
Completed - The scheduled maintenance has been completed.
Mar 14, 05:39 EDT
Verifying - Service has been restored for most customers. We’re continuing to monitor the network to ensure full stability across Wake Forest.

If your internet is still not working, please reboot both your Ting modem (ONT) and your router. We apologize for the disruption and appreciate your patience.
Mar 14, 05:28 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 04:39 EDT
Scheduled - We are currently conducting emergency maintenance affecting customers in Wake Forest, NC. We apologize for this service disruption and thank you for your patience while we resolve this issue.
Mar 14, 04:38 EDT
Mar 13, 2026
Mar 12, 2026
Ting Internet - Laguna Woods Village - Partial Outage
Resolved - The recent issue is now resolved. If you're still offline, please reboot your equipment. If your service doesn't return after the restart, please call support at 1-844-846-4994
Mar 12, 23:24 EDT
Identified - The issue has been identified and a fix is being implemented.
Mar 12, 22:38 EDT
Update - We are continuing to investigate this issue.
Mar 12, 21:36 EDT
Update - We are continuing to investigate this issue.
Mar 12, 18:46 EDT
Investigating - We are investigating reports of an outage impacting service for some customers in Laguna Woods Village. We will post further information and next steps here as soon as more information becomes available.
Mar 12, 17:16 EDT
Ting Internet - Partial Outage in Encinitas, CA
Resolved - This incident has been resolved.
Mar 12, 19:20 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 12, 16:15 EDT
Update - Field Operations is currently on-site in the Saxony area working to restore service for impacted customers. We appreciate your patience and will continue to provide updates as more information becomes available.
Mar 12, 13:51 EDT
Update - We are continuing to investigate the service outage impacting some customers. We have engaged our partner Field Operations team, who is currently working to identify the cause. Thank you for your patience
Mar 12, 10:45 EDT
Investigating - We are currently investigating a service outage impacting some customers in the Encinitas, CA market. Our team is working to identify the cause, and we will share updates as more information becomes available
Mar 12, 08:45 EDT
SimplyBits - Unable to Fax Long Distance Numbers
Resolved - This incident has been resolved.
Mar 12, 14:12 EDT
Monitoring - We have confirmed that long distance fax capabilities have been restored. We are monitoring just in case the issue re-surfaces.
Mar 9, 18:20 EDT
Update - We are continuing to work with our PRI provider on a fix for this issue. Thank you for your continued patience.
Mar 9, 12:22 EDT
Investigating - We are currently investigating an issue with our Fax PRI provider, which is preventing customers from faxing long distance numbers. If you're trying to fax long distance, you may see an error such as "34406 - please contact your long distance provider"

Faxing local numbers continue to work without issue. We will continue to update as we hear more from our provider. Thank you for your patience!
Mar 6, 14:05 EST
Mar 11, 2026
Partial Outage in Memphis, TN.
Resolved - This incident has been resolved.
Mar 11, 11:25 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 10, 18:47 EDT
Update - We are continuing to investigate this issue.
Mar 10, 18:43 EDT
Update - We are continuing to investigate this issue.
Mar 10, 16:41 EDT
Investigating - We are currently investigating a service outage impacting some customers in the Memphis, TN market. We have no ETA at this time and will share updates as more information becomes available.
Mar 10, 15:29 EDT
Mar 10, 2026
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