Ting Internet - TUCSON North, Northwest, Ina Road Vicinity - Scheduled Maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 2023 - 01:01 EDT
Update - We will be undergoing scheduled maintenance during this time.
Scheduled - Please be advised that beginning Wednesday March 27th through March 29th, Simply Bits Engineering Team will be performing scheduled maintenance between the hours of 4am - approx 6pm each day. This work will affect customers in North, Northwest Tucson / Ina Road and surrounding areas. Customers in these locations will experience intermittent service outages during this time frame. We apologize for any inconvenience but appreciate your patience as we work to continuously improve our Simply Bits Infrastructure.

About This Site

We monitor all Ting services 24 hours a day, seven days a week. In the event of a service disruption, we'll post information here to keep you informed of the current status.

Uptime over the past 90 days. View historical uptime.
Arizona Under Maintenance
90 days ago
99.88 % uptime
Today
Tucson Under Maintenance
90 days ago
99.72 % uptime
Today
Catalina Operational
90 days ago
100.0 % uptime
Today
Amado Operational
90 days ago
100.0 % uptime
Today
Douglas Operational
90 days ago
99.64 % uptime
Today
Green Valley Operational
90 days ago
100.0 % uptime
Today
Marana Operational
90 days ago
100.0 % uptime
Today
Mt. Lemmon Operational
90 days ago
100.0 % uptime
Today
Nogales Operational
90 days ago
100.0 % uptime
Today
Oracle Operational
90 days ago
100.0 % uptime
Today
Oro Valley Operational
90 days ago
100.0 % uptime
Today
Rio Rico Operational
90 days ago
99.64 % uptime
Today
Sahuarita Operational
90 days ago
100.0 % uptime
Today
San Manuel Operational
90 days ago
100.0 % uptime
Today
Tubac Operational
90 days ago
99.64 % uptime
Today
Vail Operational
90 days ago
99.58 % uptime
Today
California Operational
Culver City, CA Operational
Encinitas, CA Operational
Fullerton, CA Operational
Solana Beach, CA Operational
Colorado Operational
90 days ago
100.0 % uptime
Today
Aspen, CO Operational
Basalt, CO Operational
Bayfield, CO Operational
Carbondale, CO Operational
Centennial, CO Operational
Cortez, CO Operational
De Beque, CO Operational
Durango, CO Operational
Glenwood Springs, CO Operational
Grand Junction, CO Operational
New Castle, CO Operational
Parachute, CO Operational
Rifle, CO Operational
Silt, CO Operational
Dolores, CO Operational
90 days ago
100.0 % uptime
Today
Idaho Operational
Greater Sandpoint, ID Operational
Maryland Operational
Westminster, MD Operational
New Mexico Operational
Farmington, NM Operational
North Carolina Operational
Fuquay-Varina, NC Operational
Holly Springs, NC Operational
Wake Forest, NC Operational
Rolesville, NC Operational
Virginia Operational
Charlottesville, VA Operational
Customer Support Operational
Ting Website, Shop & Your Account Operational
Shipping & Returns Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Ting Internet - TUCSON North, Northwest, Ina Road Vicinity - Scheduled Maintenance Mar 28, 2023 01:00-15:00 EDT
Please be advised that beginning Wednesday March 27th through March 29th, Simply Bits Engineering Team will be performing scheduled maintenance between the hours of 4am - approx 6pm each day. This work will affect customers in North, Northwest Tucson / Ina Road and surrounding areas. Customers in these locations will experience intermittent service outages during this time frame. We apologize for any inconvenience but appreciate your patience as we work to continuously improve our Simply Bits Infrastructure.
Posted on Mar 17, 2023 - 17:28 EDT
Ting Internet - TUCSON North, Northwest, Ina Road Vicinity - Scheduled Maintenance Mar 29, 2023 01:00-15:00 EDT
Please be advised that beginning Wednesday March 27th through March 29th, Simply Bits Engineering Team will be performing scheduled maintenance between the hours of 4am - approx 6pm each day. This work will affect customers in North, Northwest Tucson / Ina Road and surrounding areas. Customers in these locations will experience intermittent service outages during this time frame. We apologize for any inconvenience but appreciate your patience as we work to continuously improve our Simply Bits Infrastructure.
Posted on Mar 17, 2023 - 17:30 EDT
Charlottesville - Belmont vicinity - Scheduled Maintenance Mar 30, 2023 23:00 - Mar 31, 2023 08:00 EDT
On Thursday March 30th from 11:00PM to October 13th at 07:00AM ET we're planning maintenance on the Ting Internet network in Charlottesville which will impact some customers in the Belmont vicinity who have not been previously impacted.

This maintenance is required due to the Belmont bridge replacement work. We need to move and re-splice one of our fiber lines to get them out of the way and prevent a major unplanned outage occurring.

During this maintenance window, impacted customers may experience a service disruption, after which their service will be automatically restored.
Posted on Mar 20, 2023 - 17:50 EDT
Ting Internet - Farmington NM: E 20th St corridor Mar 31, 2023 00:00-07:00 EDT
Maintenance affecting some services along the E 20th St corridor will be performed overnight.
Posted on Mar 22, 2023 - 09:51 EDT
Past Incidents
Mar 27, 2023

Unresolved incident: Ting Internet - TUCSON North, Northwest, Ina Road Vicinity - Scheduled Maintenance.

Mar 26, 2023

No incidents reported.

Mar 25, 2023

No incidents reported.

Mar 24, 2023
Ting Internet - Charlottesville, VA (Redfields) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 24, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 23:00 EDT
Scheduled - On March 23, 2023 from 23:00 to 07:00 ET we're planning scheduled maintenance for upgrades on the Ting Internet network in the Charlottesville's Redfields neighborhood.

During this maintenance window, customers in this area will experience intermittent service while fiber strands are worked on and re-spliced, after which your service will be automatically restored.
Mar 13, 14:59 EDT
Mar 23, 2023
Mar 22, 2023
Outage affecting Douglas, Tubac, Rio Rico and surrounding AZ areas
Resolved - This incident has been resolved.
Mar 22, 22:39 EDT
Update - We are continuing to investigate this issue.
Mar 22, 15:06 EDT
Investigating - Please be advised that we are currently experiencing an Outage affecting customers in the Douglas area. Simply Bits Engineering Team are in process of assessing situation and will work to resolve issue as quickly and safely as possible. We apologize for any inconvenience but appreciate your patience as we work to reconnect our customers in these areas.
Mar 22, 14:32 EDT
Ting Internet - TUCSON North, Northwest, Ina Road Vicinity - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 22, 19:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 12:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Mar 17, 17:30 EDT
Update - We will be undergoing scheduled maintenance during this time.
Mar 17, 17:22 EDT
Scheduled - Please be advised that beginning Wednesday March 22nd through March 23rd, Simply Bits Engineering Team will be performing scheduled maintenance between the hours of 10pm (MT) March 22 thru approximately 6am (MT) March 23rd. This work will affect customers in North, Northwest Tucson / Ina Road and surrounding areas. Customers in these locations will experience intermittent service outages during this time frame. We apologize for any inconvenience but appreciate your patience as we work to continuously improve our Simply Bits Infrastructure.
Mar 22, 23:00 EDT
Ting Internet: Centennial Potential issue affecting routers
Resolved - This incident has been resolved.
Mar 22, 17:15 EDT
Monitoring - Our engineering team has resolved an issue that may have caused some customer routers to drop offline this morning. If you are seeing an outage, it should be fixed by a power cycle of your router. Unplug it from power, wait 5 seconds, then plug it back in. Once it has rebooted, service should be back online. If you are still seeing an issue after that please get in touch at 1-844-846-4994 so we can proceed with individual troubleshooting.
Mar 22, 11:48 EDT
Mar 21, 2023

No incidents reported.

Mar 20, 2023
Partial Internet Outage in Centennial CO
Resolved - Field Operations confirms the repairs were successful and at this time we see all service that were offline back online. If you continue to have trouble, please get in touch at 1-844-846-4994 so we can proceed with individual troubleshooting.
Mar 20, 08:46 EDT
Monitoring - We have found the issue causing the partial outage and are in the process of reinstating service to those affected. All services affected should be online at this time, customers may need to reboot their equipment including the ONT (modem) and router. If you are still offline after rebooting please call support at 844-846-4994.
Mar 18, 15:11 EDT
Update - We have found the issue causing the partial outage and are in the process of reinstating service to those affected. As we complete the repairs on our end, customers may need to reboot their equipment including the ONT (modem) and router.
Mar 18, 12:36 EDT
Identified - We have found the issue causing the partial outage and are in the process of reinstating service to those affected.
Mar 18, 12:22 EDT
Update - We are continuing to investigate the issue with our service team in field. No ETA yet on recovery.
Mar 18, 01:48 EDT
Update - Ting Internet technicians are on-site and working to resolve an issue that affected a small number of customers in Centennial. We will post further updates when available.
Mar 17, 22:46 EDT
Investigating - We have become aware of a small outage, which is affecting service for a number of customers in Centennial, Colorado. We have alerted our service team and are dispatching a technician to investigate and attempt to restore service for all affected customers as soon as possible. We don't have an ETA yet at this time, or any further information about the cause of the outage yet. Thank you for your patience.
Mar 17, 21:05 EDT
Mar 19, 2023

No incidents reported.

Mar 18, 2023
Mar 17, 2023
Mar 16, 2023

No incidents reported.

Mar 15, 2023

No incidents reported.

Mar 14, 2023
Ting Internet - Charlottesville, VA - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 14, 03:31 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 02:00 EDT
Scheduled - In Charlottesville, VA on Tuesday March 14th 2023 from 2AM ET until 3:30AM ET, Ting Internet engineers will perform scheduled maintenance work on parts of our network.

During the maintenance window, Ting Internet services will briefly disrupted and then service will be automatically restored. We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 or visit https://ting.com/support
Mar 6, 11:30 EST
Mar 13, 2023
Current Internet Outage in Vail and surrounding areas
Resolved - All services have now been restored. We thank you for your patience.
Mar 13, 18:43 EDT
Identified - Please be advised that we are currently experiencing a Tower based outage affecting customers in the Andrada area. Simply Bits Engineering Team are on site resolving this and will do everything we can to resolve this outage as quickly and safely as possible. We apologize for any inconvenience but appreciate your patience as we work to reconnect our customers in these areas.
Mar 13, 17:47 EDT
Investigating - Please be advised that we are currently experiencing a Tower based outage affecting customers in the Vail / Andrada and surrounding areas. The Simply Bits Engineering Team is currently investigating the issue and are en route to the area. We will do everything we can to resolve this outage as quickly and safely as possible. We apologize for any inconvenience but appreciate your patience as we work to reconnect our customers in these areas.
Mar 13, 09:40 EDT
Ting Internet Charlottesville - Woolen Mills / E Market St outage
Resolved - Our monitoring has confirmed the issue is resolved. If your service is currently offline, please get in touch at 1-844-846-4994 so we can proceed with individual troubleshooting.
Mar 13, 14:55 EDT
Monitoring - Fiber repair work has been completed and we are seeing all customers affected by this outage back online. If you are still showing service offline, please get in touch at 1-844-846-4994 so we can proceed with individual troubleshooting.
Mar 13, 12:31 EDT
Identified - Damage to fiber lines has been identified and repairs are proceeding. Some customers are back online as of this writing with more to follow soon, and full repair should be completed within the hour.
Mar 13, 11:50 EDT
Investigating - We are seeing an outage affecting residents and businesses along E Market St and into Riverview / Woolen mills. Ting techs have been dispatched to identify the issue and resolve. We have no ETA at this time, as cause has not been fully identified though damage to overhead lines seems likely. Once techs have located issue we will know more on the repair process and update here accordingly.
Mar 13, 11:23 EDT
← Incident History Powered by Atlassian Statuspage