Internet outage in Laguna Woods Village, CA
Update - Hello,
The recent outage affecting Laguna Woods Village has been largely resolved, though some customers services remain offline.
To restore your service, please try unplugging or powering off your ONT for 30 seconds, then turning it back on. If you are still without service after rebooting, please give our support team a call at 1-844-846-4994 so we can assist you further.
Thank you for your patience!
Nov 13, 2026 - 20:13 EST
Investigating - Some customers in Laguna Woods Village, CA are without internet service right now, and our engineers are already on it. We'll post an update here as soon as we have one.

Customers in the affected area don't need to restart anything — service will come back on its own once the fix is in. We appreciate everyone's patience while we work on this.
Nov 13, 2026 - 15:45 EST

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We monitor all Ting services 24 hours a day, seven days a week. In the event of a service disruption, we'll post information here to keep you informed of the current status.

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Degraded Performance
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Major outage
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No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Ting Internet - Centennial, CO - Scheduled Maintenance Nov 24, 2026 04:00-05:00 EST

In Centennial, CO on November 24th from 5:00AM to 6:00AM MST, Ting Internet engineers will perform scheduled maintenance on our network to upgrade firmware.

During the maintenance window, Ting Internet services for some customers will briefly disrupted as updates are applied and then service will be automatically restored. We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support
Posted on Nov 10, 2026 - 17:30 EST

Nov 14, 2026

Microsoft 365 Service Outage
Resolved - This incident has been resolved.
Nov 14, 16:36 EST
Monitoring - We are aware of an ongoing global Microsoft 365 outage impacting Outlook, Teams, and related services. Ting services are fully operational, and any email delays or integration errors you are currently experiencing are originating from Microsoft’s side. Microsoft engineers are actively working on restoring full capacity and restarting affected infrastructure.

You can monitor live updates and restoration progress directly on the Microsoft 365 Service Status Page.
Nov 12, 16:58 EST

Nov 13, 2026

Internet outage in Encinitas, CA
Resolved - The network has been stable since service was restored, so we're closing this incident. Thanks again to everyone affected for their patience.

Any customer still offline can restart their router to bring the connection back.
Nov 13, 20:39 EST
Monitoring - Service is back. We've confirmed the affected connections in Encinitas, CA are online again, and we're keeping an eye on the network for a little while before we close this out.

Thanks to everyone affected for bearing with us.
Nov 13, 17:54 EST
Investigating - Some customers in Encinitas, CA are without internet service right now, and our engineers are already on it. We'll post an update here as soon as we have one.

Customers in the affected area don't need to restart anything — service will come back on its own once the fix is in. We appreciate everyone's patience while we work on this.
Nov 13, 15:22 EST
Internet outage in Wake Forest, NC
Resolved - The network has been stable since service was restored, so we're closing this incident. Thanks again to everyone affected for their patience.

Any customer still offline can restart their router to bring the connection back.
Nov 13, 16:57 EST
Monitoring - Service is back. We've confirmed the affected connections in Wake Forest, NC are online again, and we're keeping an eye on the network for a little while before we close this out.

Thanks to everyone affected for bearing with us.
Nov 13, 14:12 EST
Update - Thank you for your patience. The source of the damage has been located and a repair plan is ready. Repairs will begin immediately once supplies arrive. Estimated resolution is 4:30 PM and further updates will follow.
Nov 13, 11:38 EST
Investigating - Some customers in Wake Forest, NC are without internet service right now, and our engineers are already on it. We'll post an update here as soon as we have one.

Customers in the affected area don't need to restart anything — service will come back on its own once the fix is in. We appreciate everyone's patience while we work on this.
Nov 13, 10:06 EST
Ting Internet - Wake Forest, NC - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 13, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 00:00 EST
Scheduled - In Wake Forest, NC, on November 13th from 12:01AM to 6:00AM ET, Ting Internet engineers will perform scheduled maintenance on our network.

Customers expected to be part of this maintenance will be contacted directly.

During the maintenance window, Ting Internet services for some customers may be briefly disrupted and then service will be automatically restored.

We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support
Oct 28, 14:02 EDT

Nov 12, 2026

Internet outage in Laguna Woods Village, CA
Resolved - The network has been stable since service was restored, so we're closing this incident. Thanks again to everyone affected for their patience.

Any customer still offline can restart their router to bring the connection back.
Nov 12, 22:10 EST
Monitoring - Service is back. We've confirmed the affected connections in Laguna Woods Village, CA are online again, and we're keeping an eye on the network for a little while before we close this out.

Thanks to everyone affected for bearing with us.
Nov 12, 19:25 EST
Update - Our field technicians are on site assessing a damaged fiber line currently affecting residents in the area. A splicing crew is en route to begin repairs, with an estimated repair time (ETR) of 1–2 hours as of 1:01 PM.
Please note that due to the nature of the damage, additional intermittent service disruptions may occur while repairs are underway. We are working to complete repairs as quickly as possible and will provide another update once we receive more information.
Nov 12, 16:14 EST
Investigating - Some customers in Laguna Woods Village, CA are without internet service right now, and our engineers are already on it. We'll post an update here as soon as we have one.

Customers in the affected area don't need to restart anything — service will come back on its own once the fix is in. We appreciate everyone's patience while we work on this.
Nov 12, 15:00 EST
Internet outage in Holly Springs, NC
Resolved - The network has been stable since service was restored, so we're closing this incident. Thanks again to everyone affected for their patience.

Any customer still offline can restart their router to bring the connection back.
Nov 12, 17:42 EST
Monitoring - Service is back. We've confirmed the affected connections in Holly Springs, NC are online again, and we're keeping an eye on the network for a little while before we close this out.

Thanks to everyone affected for bearing with us.
Nov 12, 14:57 EST
Investigating - Some customers in Holly Springs, NC are without internet service right now, and our engineers are already on it. We'll post an update here as soon as we have one.

Customers in the affected area don't need to restart anything — service will come back on its own once the fix is in. We appreciate everyone's patience while we work on this.
Nov 12, 08:00 EST
Ting Internet - Greenwood Village, CO - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 12, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 02:00 EST
Scheduled - In Greenwood Village, CO on November 12th from 12:01AM to 6:00AM MST, engineers will perform scheduled maintenance on the Ting network.

During the maintenance window, Ting Internet services for some customers may be briefly disrupted as updates are applied and then service will be automatically restored. We'll be working hard to ensure the downtime is as minimal as possible.

If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support
Nov 10, 13:41 EST

Nov 11, 2026

SimplyBits - Outage - Tucson (Eagles Nest)
Resolved - This incident has been resolved.
Nov 11, 15:37 EST
Monitoring - Our infrastructure team was able to resolve the issue at Eagles Nest tower, restoring service to the 53 affected customers.

We recommend a restart of your SimplyBits provided radio adapter and router if you are still having any issues. If you are still unable to connect to the internet, please contact our support team.
Nov 11, 12:11 EST
Update - We are continuing to work on a fix for this issue.
Nov 11, 10:35 EST
Identified - We are currently experiencing an outage in the Eagles Nest area of Tucson. Our team is currently engaged with Pima County to gain access to the tower to investigate cause and repair. Thank you for your patience while we coordinate an estimated restoral time.
Nov 11, 10:18 EST
Internet outage in Holly Springs, NC
Resolved - The network has been stable since service was restored, so we're closing this incident. Thanks again to everyone affected for their patience.

Any customer still offline can restart their router to bring the connection back.
Nov 11, 14:22 EST
Monitoring - Service is back. We've confirmed the affected connections in Holly Springs, NC are online again, and we're keeping an eye on the network for a little while before we close this out.

Thanks to everyone affected for bearing with us.
Nov 11, 11:37 EST
Investigating - Some customers in Holly Springs, NC are without internet service right now, and our engineers are already on it. We'll post an update here as soon as we have one.

Customers in the affected area don't need to restart anything — service will come back on its own once the fix is in. We appreciate everyone's patience while we work on this.
Nov 11, 09:59 EST
Internet outage in Laguna Woods Village, CA
Resolved - The network has been stable since service was restored, so we're closing this incident. Thanks again to everyone affected for their patience.

Any customer still offline can restart their router to bring the connection back.
Nov 11, 02:02 EST
Monitoring - Service is back. We've confirmed the affected connections in Laguna Woods Village, CA are online again, and we're keeping an eye on the network for a little while before we close this out.

Thanks to everyone affected for bearing with us.
Nov 10, 23:17 EST
Investigating - Some customers in Laguna Woods Village, CA are without internet service right now, and our engineers are already on it. We'll post an update here as soon as we have one.

Customers in the affected area don't need to restart anything — service will come back on its own once the fix is in. We appreciate everyone's patience while we work on this.
Nov 10, 19:02 EST

Nov 10, 2026

Internet outage in Wake Forest, NC
Resolved - The network has been stable since service was restored, so we're closing this incident. Thanks again to everyone affected for their patience.

Any customer still offline can restart their router to bring the connection back.
Nov 10, 19:12 EST
Monitoring - Service is back. We've confirmed the affected connections in Wake Forest, NC are online again, and we're keeping an eye on the network for a little while before we close this out.

Thanks to everyone affected for bearing with us.
Nov 10, 16:27 EST
Investigating - Some customers in Wake Forest, NC are without internet service right now, and our engineers are already on it. We'll post an update here as soon as we have one.

Customers in the affected area don't need to restart anything — service will come back on its own once the fix is in. We appreciate everyone's patience while we work on this.
Nov 10, 08:32 EST
Ting Internet Charlottesville - Outage at 425 1St N Apts
Resolved - This incident has been resolved.
Nov 10, 13:55 EST
Monitoring - New equipment has been installed and we are seeing devices talk once more. Service should be back online for residents in this building.
Nov 6, 13:48 EST
Update - Ting tech is on-site once more and working to install the newly configured gear to restore service.
Nov 6, 13:35 EST
Update - Deployment of the new switch has been delayed approx an hour but is still in progress. The new gear has been configured and is on the way back to the apartment shortly.
Nov 6, 12:19 EST
Update - A Ting tech has been on site this morning and determined that a hardware switch in the building has failed. We are prepping new equipment to replace it now, and hope to have service back online within 2 hours.
Nov 6, 10:10 EST
Identified - We are aware of an outage affecting internet service in a specific apartment building in Charlottesville VA. Currently our estimated time of repair is in the morning tomorrow, 11/6. We apologize for the delay in repair, and appreciate your patience while we resolve the issue.
Nov 5, 17:49 EST
Ting Internet - California Cities - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 10, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 05:00 EST
Scheduled - In Ting's California markets on November 3rd from 2:00AM - 5:00AM PT, Ting Internet engineers will perform scheduled maintenance to upgrade firmware on our equipment.

During the maintenance window Ting Internet services are expected to continue to function normally for all customers.

If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support
Oct 26, 18:07 EDT

Nov 9, 2026

Internet outage in Sanford, NC
Resolved - The network has been stable since service was restored, so we're closing this incident. Thanks again to everyone affected for their patience.

Any customer still offline can restart their router to bring the connection back.
Nov 9, 18:11 EST
Monitoring - Service is back. We've confirmed the affected connections in Sanford, NC are online again, and we're keeping an eye on the network for a little while before we close this out.

Thanks to everyone affected for bearing with us.
Nov 9, 15:26 EST
Investigating - Some customers in Sanford, NC are without internet service right now, and our engineers are already on it. We'll post an update here as soon as we have one.

Customers in the affected area don't need to restart anything — service will come back on its own once the fix is in. We appreciate everyone's patience while we work on this.
Nov 9, 09:14 EST
Internet outage in Culver City, CA
Resolved - The network has been stable since service was restored, so we're closing this incident. Thanks again to everyone affected for their patience.

Any customer still offline can restart their router to bring the connection back.
Nov 9, 15:56 EST
Monitoring - Service is back. We've confirmed the affected connections in Culver City, CA are online again, and we're keeping an eye on the network for a little while before we close this out.

Thanks to everyone affected for bearing with us.
Nov 9, 13:11 EST
Investigating - Some customers in Culver City, CA are without internet service right now, and our engineers are already on it. We'll post an update here as soon as we have one.

Customers in the affected area don't need to restart anything — service will come back on its own once the fix is in. We appreciate everyone's patience while we work on this.
Nov 9, 12:40 EST

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

Nov 5, 2026

Ting Internet Colorado - Overnight Maintenance
Completed - The scheduled maintenance has been completed.
Nov 5, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 05:00 EST
Scheduled - Due to reports of packet and connection losses earlier today, Ting Engineers will be working to update and patch some core routing equipment overnight. During this window connections may become temporarily unstable as traffic is re-routed but redundant links are in place so service as whole should not be impacted.
Nov 4, 18:50 EST
Ting Internet - Memphis,TN - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 5, 01:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 23:00 EST
Scheduled - In Memphis, TN on November 5th from Midnight to 2:00AM CST, Ting's network partner will perform scheduled maintenance on the Ting network.

During the maintenance window, Ting Internet services for some customers may be briefly disrupted as updates are applied and then service will be automatically restored. We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support
Nov 3, 15:55 EST

Nov 4, 2026

Memphis Tennessee
Resolved - This incident has been resolved.
Nov 4, 22:53 EST
Monitoring - We are not seeing any further impact from this outage. If your service remains offline, please attempt a power cycle of your internet equipment then if service is still impacted get in touch at 1-844-846-4994 for individual troubleshooting and resolution.
Nov 4, 19:01 EST
Identified - We appear to be still seeing some customers are experiencing issues. Our team is digging in to find a resolution.
Nov 4, 13:08 EST
Monitoring - This issue should be resolved at this time. We will monitor for a time.
Nov 4, 11:57 EST
Investigating - We are seeing some issues affecting a number of our customers in Memphis Tennessee this morning. We are investigating the cause at this time. We do not have an ETA.
Nov 4, 09:57 EST
Ting Internet: Colorado Markets - Intermittent packet drops
Resolved - This incident has been resolved.
Nov 4, 22:53 EST
Monitoring - We haven't seen further flaps since earlier today, but have scheduled an overnight maintenance at 3 AM local time to perform patches in some affected equipment. During this maintenance connections may exhibit similar problems to those seen earlier today this behavior should be short lived.
Nov 4, 18:46 EST
Identified - This problem results from the flapping of an uplink from Ting infrastructure, and the resulting routing changes when it goes offline and comes back. A ticket has been raised, and mitigation efforts are underway to weight traffic in a different direction. The impact of this will generally be temporarily higher than normal ping times due to preferring a longer data path, but the packet drop should be reduced. Once the overall issue is resolved routing will return to normal.
Nov 4, 15:11 EST
Investigating - We are investigating an issue that is causing higher than normal packet drops along some routes out of our Colorado markets. Some systems may report this packet drop as instability or intermittent disconnections, though not all traffic is affected. Our network operations team is working on an overall solution and more details / an ETR will be posted here once information is available.
Nov 4, 13:53 EST
Internet outage in Charlottesville, VA
Resolved - The network has been stable since service was restored, so we're closing this incident. Thanks again to everyone affected for their patience.

Any customer still offline can restart their router to bring the connection back.
Nov 4, 18:57 EST
Update - Service is back. We've confirmed the affected connections in Charlottesville, VA are online again, and we're keeping an eye on the network for a little while before we close this out.

Thanks to everyone affected for bearing with us.
Nov 4, 16:12 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 4, 16:03 EST
Investigating - Some customers in Charlottesville, VA are without internet service right now, and our engineers are already on it. We'll post an update here as soon as we have one.

Customers in the affected area don't need to restart anything — service will come back on its own once the fix is in. We appreciate everyone's patience while we work on this.
Nov 4, 13:10 EST

Nov 3, 2026

Memphis TN
Resolved - This incident has been resolved.
Nov 3, 15:28 EST
Investigating - We are seeing some issues with some of our Memphis Tennessee customers having issues with the router acquiring an IP address. Our partners in Memphis are working on the issue and we hope to have more updates as they come.

We appreciate your patience during this time.
Oct 31, 16:44 EDT
Ting Internet - Fuquay-Varina, NC - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 3, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 03:00 EST
Scheduled - In Fuquay-Varina, NC on November 3rd from 3:00AM - 6:00AM EDT, Ting Internet engineers will perform scheduled maintenance to upgrade firmware on our equipment.

During the maintenance window Ting Internet services are expected to continue to function normally for all customers.

If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support
Oct 26, 17:57 EDT

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

Internet outage in Wake Forest, NC
Resolved - The network has been stable since service was restored, so we're closing this incident. Thanks again to everyone affected for their patience.

Any customer still offline can restart their router to bring the connection back.
Oct 31, 15:45 EDT
Update - Service is back. We've confirmed the affected connections in Wake Forest, NC are online again, and we're keeping an eye on the network for a little while before we close this out.

Thanks to everyone affected for bearing with us.
Oct 31, 13:00 EDT
Monitoring - All affected customers are now back online. We will monitor this for a time before closing the status.

Thank you for your patience during this outage.
Oct 31, 12:45 EDT
Investigating - Our repair vendor has provided an Estimated Time of Restoration (ETR) of 2:00 AM. Our field crews will be on-site first thing tomorrow morning between 7:30 AM and 8:00 AM to begin blowing and splicing fiber. We anticipate full service restoration by 1:00 PM to 2:00 PM tomorrow.
Oct 30, 22:23 EDT
Identified - We have identified conduit damage in two separate places. Repairs will require new conduit to be bored underground. Drill crews are anticipated to arrive within the hour, with excavation work starting within two. Due to the complexity of repair and severity of the damage, we are not able to offer a specific ETR and repairs may continue until the morning. More information will be added here as it becomes available, and we thank you for the patience as we work to repair this fiber strike.
Oct 30, 18:49 EDT
Update - We are continuing to investigate this issue.
Oct 30, 17:54 EDT
Update - We are continuing to investigate this issue.
Oct 30, 16:26 EDT
Investigating - Some customers in Wake Forest, NC are without internet service right now, and our engineers are already on it. We'll post an update here as soon as we have one.

Customers in the affected area don't need to restart anything — service will come back on its own once the fix is in. We appreciate everyone's patience while we work on this.
Oct 30, 13:50 EDT
Internet outage in Laguna Woods Village, CA
Resolved - This incident has been resolved.
Oct 31, 08:45 EDT
Investigating - Some customers in Laguna Woods Village, CA are without internet service right now, and our engineers are already on it. We'll post an update here as soon as we have one.

Customers in the affected area don't need to restart anything — service will come back on its own once the fix is in. We appreciate everyone's patience while we work on this.
Oct 29, 15:26 EDT
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