Update - As work continues in the Belvedere area our technicians may need to move services while in the field, so it's possible some customers may see service that has been resolved go offline for short periods during this time. A SMS notice has been sent to the possibly affected customers.
May 30, 2026 - 10:38 EDT
May 30, 2026 - 10:38 EDT
Monitoring - Overnight maintenance has completed successfully and our monitoring is showing service restored to customers. If you are having an issue at this time, please reboot your router and Ting ONT. For further troubleshooting, please contact our Support team at 1-844-846-4994
May 30, 2026 - 07:33 EDT
May 30, 2026 - 07:33 EDT
Update - Ting Internet engineers have restored service to as many customers as we are able to today.
A section of mainline fiber was irreparably damaged in the maintenance Thursday morning. We were able to restore service to some but not all customers and the only permanent fix is to replace the entire section of fiber cable.
A maintenance window is scheduled from Midnight to 7AM to replace this section of fiber, which will restore service to all customers in the area.
We apologize for the trouble and thank you for your patience.
May 29, 2026 - 14:57 EDT
A section of mainline fiber was irreparably damaged in the maintenance Thursday morning. We were able to restore service to some but not all customers and the only permanent fix is to replace the entire section of fiber cable.
A maintenance window is scheduled from Midnight to 7AM to replace this section of fiber, which will restore service to all customers in the area.
We apologize for the trouble and thank you for your patience.
May 29, 2026 - 14:57 EDT
Update - Ting's repair crews remain onsite and continue making steady progress toward full service restoration. As repair and fiber splicing work continues, impacted customers may begin to see services restored gradually. We appreciate your patience and will share additional updates as they become available.
May 29, 2026 - 11:36 EDT
May 29, 2026 - 11:36 EDT
Update - Ting Internet technicians are working to restore service to the remaining offline customers this morning through the damaged mainline fiber cable, if possible, as a temporary fix. We will provide updates as this work progresses.
Furthermore, an emergency maintenance window is scheduled to begin at Midnight tonight to entirely replace the damaged span of fiber cable. This will be a permanent fix. Thanks for your patience.
May 29, 2026 - 08:45 EDT
Furthermore, an emergency maintenance window is scheduled to begin at Midnight tonight to entirely replace the damaged span of fiber cable. This will be a permanent fix. Thanks for your patience.
May 29, 2026 - 08:45 EDT
Update - Ting has restored service to the majority of customers impacted by this work, however there are some homes still without service at this time. The Ting field team has identified a large section of damaged fiber which may need to be replaced. We are pausing and restarting restoration work early Friday morning.
We will provide further updates by Friday 9AM on our progress and next steps. We apologize and thank you for your patience.
May 28, 2026 - 22:08 EDT
We will provide further updates by Friday 9AM on our progress and next steps. We apologize and thank you for your patience.
May 28, 2026 - 22:08 EDT
Update - We are continuing to work on a fix for this issue.
May 28, 2026 - 21:15 EDT
May 28, 2026 - 21:15 EDT
Update - Our field teams are actively working on repairs. The estimated time for service restoration is now 9:30 PM. We appreciate your continued patience as we resolve this issue.
May 28, 2026 - 19:17 EDT
May 28, 2026 - 19:17 EDT
Update - We are continuing to work on a fix for this issue.
May 28, 2026 - 18:34 EDT
May 28, 2026 - 18:34 EDT
Update - Our field teams are actively working on repairs. The estimated time for service restoration is now 8:00 PM. We appreciate your continued patience as we resolve this issue.
May 28, 2026 - 17:11 EDT
May 28, 2026 - 17:11 EDT
Update - The ETA for service restoration has been extended to 6:00 PM ET. We appreciate your continued patience as crews work to complete repairs and restore service to all affected customers.
May 28, 2026 - 15:49 EDT
May 28, 2026 - 15:49 EDT
Update - We are continuing to work on a fix for this issue.
May 28, 2026 - 14:33 EDT
May 28, 2026 - 14:33 EDT
Update - We have identified additional fibers that require splicing, and crews are actively working to restore service for the remaining affected customers. The current ETA for full service restoration remains 4:00 PM.
May 28, 2026 - 13:20 EDT
May 28, 2026 - 13:20 EDT
Update - Ting field crews have completed repairs, and we are now seeing the majority of affected customers back online. At this time, our teams are continuing to investigate a smaller number of customers who are still offline. We will continue to provide updates as more information becomes available. Thank you for your patience.
May 28, 2026 - 11:52 EDT
May 28, 2026 - 11:52 EDT
Update - Ting Internet engineers remain actively engaged in restoration efforts in the field. At this time, we do not have an ETA for full restoration, as more extensive repair work is required than initially anticipated. We will continue to share updates as more information becomes available. Thank you for your patience.
May 28, 2026 - 09:11 EDT
May 28, 2026 - 09:11 EDT
Update - Ting Internet engineers continue to work in the field to restore service to customers. The current Estimated Time to Repair is 2-3 hours. We will provide a further update before 9AM ET.
May 28, 2026 - 07:57 EDT
May 28, 2026 - 07:57 EDT
Update - Ting Internet Engineers are on site continuing to work to resolve the extended maintenance window. The current Estimated Time to Repair is 3-4 hours. We will provide a further update before 8AM ET.
May 28, 2026 - 06:54 EDT
May 28, 2026 - 06:54 EDT
Identified - The overnight maintenance in the Belvedere and Dunlora areas to accommodate a storm sewer project on Rio Rd is being extended for splicing to complete. Work remains underway at this time.
We will post an estimated time of completion as soon as possible. Thank you for your patience.
May 28, 2026 - 05:58 EDT
We will post an estimated time of completion as soon as possible. Thank you for your patience.
May 28, 2026 - 05:58 EDT
Update - At this time all apartment building affected by this outage are back and online. If you are still seeing trouble, please get in touch at 1-844-846-4994 for individual troubleshooting. Note than a wider outage affecting mostly the Belvedere neighborhood in Charlottesville is still ongoing.
May 28, 2026 - 16:25 EDT
May 28, 2026 - 16:25 EDT
Update - Some apartment buildings are still offline due to this issue, and will be resolved as soon as possible tomorrow morning. Our apologies for the extended downtime as we work with the property managers in question to gain access to equipment for resolution as soon as possible.
May 27, 2026 - 20:36 EDT
May 27, 2026 - 20:36 EDT
Update - We have fixed the majority of connections for this area. We still have some more that are being worked on. Please stand by as more information becomes available.
Thank you for your patience.
May 27, 2026 - 18:02 EDT
Thank you for your patience.
May 27, 2026 - 18:02 EDT
Identified - We have identified an issue causing a service outage for apartment buildings in the 1st street area of Charlottesville. We already have a technician on site working with our network engineers to troubleshoot the issue. We do not yet have an ETA at this time but hope to resolve this as soon as possible.
May 27, 2026 - 11:28 EDT
May 27, 2026 - 11:28 EDT
About This Site
We monitor all Ting services 24 hours a day, seven days a week. In the event of a service disruption, we'll post information here to keep you informed of the current status.
Arizona
Operational
Tucson
Operational
Catalina
Operational
Amado
Operational
Douglas
Operational
Green Valley
Operational
Marana
Operational
Mt. Lemmon
Operational
Nogales
Operational
Oracle
Operational
Oro Valley
Operational
Rio Rico
Operational
Sahuarita
Operational
San Manuel
Operational
Tubac
Operational
Vail
Operational
California
Operational
Culver City, CA
Operational
Encinitas, CA
Operational
Fullerton, CA
Operational
Solana Beach, CA
Operational
Carlsbad, CA
Operational
Laguna Woods Village
Operational
Colorado
Operational
Aspen, CO
Operational
Basalt, CO
Operational
Bayfield, CO
Operational
Carbondale, CO
Operational
Centennial, CO
Operational
Colorado Springs, CO
Operational
Cortez, CO
Operational
De Beque, CO
Operational
Dolores, CO
Operational
Durango, CO
Operational
Glenwood Springs, CO
Operational
Greenwood Village, CO
Operational
Grand Junction, CO
Operational
New Castle, CO
Operational
Parachute, CO
Operational
Rifle, CO
Operational
Silt, CO
Operational
Willits, CO
Operational
Thornton, CO
Operational
Idaho
Operational
Greater Sandpoint, ID
Operational
Ponderay, ID
Operational
Maryland
Operational
Westminster, MD
Operational
New Mexico
Operational
Farmington, NM
Operational
North Carolina
Operational
Angiers, NC
Operational
Fuquay-Varina, NC
Operational
Holly Springs, NC
Operational
Rolesville, NC
Operational
Sanford, NC
Operational
Wake Forest, NC
Operational
Tennessee
Operational
Memphis
Operational
Virginia
Under Maintenance
Charlottesville, VA
Under Maintenance
Alexandria, VA
Operational
Customer Support
Operational
Ting Website, Shop & Your Account
Operational
Shipping & Returns
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.