All Systems Operational

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We monitor all Ting services 24 hours a day, seven days a week. In the event of a service disruption, we'll post information here to keep you informed of the current status.

California Operational
Culver City, CA Operational
Encinitas, CA Operational
Fullerton, CA Operational
Solana Beach, CA Operational
Colorado Operational
90 days ago
100.0 % uptime
Today
Aspen, CO Operational
Basalt, CO Operational
Bayfield, CO Operational
Carbondale, CO Operational
Centennial, CO Operational
Cortez, CO Operational
De Beque, CO Operational
Durango, CO Operational
Glenwood Springs, CO Operational
Grand Junction, CO Operational
New Castle, CO Operational
Parachute, CO Operational
Rifle, CO Operational
Silt, CO Operational
Dolores, CO Operational
90 days ago
100.0 % uptime
Today
Idaho Operational
Greater Sandpoint, ID Operational
Maryland Operational
Westminster, MD Operational
New Mexico Operational
Farmington, NM Operational
North Carolina Operational
Fuquay-Varina, NC Operational
Holly Springs, NC Operational
Wake Forest, NC Operational
Rolesville, NC Operational
Virginia Operational
Charlottesville, VA Operational
Customer Support Operational
Ting Website, Shop & Your Account Operational
Shipping & Returns Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Between August 9th through August 12th and August 15th through August 19th from Midnight to 06:00 EDT, we're planning some scheduled maintenance on parts of the Ting Internet network in Fuquay-Varina.

Customers who are expected to be part of this maintenance have been contacted directly. Affected customers can expect a brief outage during only one night of the maintenance window, after which their service will be automatically restored.

Posted on Jul 27, 13:24 EDT
On Thursday August 11th from 03:00 to 03:30 EDT, we're planning scheduled maintenance on parts of the Ting Internet network in Charlottesville's Locust Grove neighborhood.

Customers who are expected to be part of this maintenance have been contacted directly. Affected customers can expect a brief outage during the maintenance window, after which their service will be automatically restored.

Posted on Aug 10, 16:15 EDT
On Thursday August 11th at 10:00 PM to Friday August 12th at 04:00AM we're planning some scheduled maintenance on the Ting Internet network in Charlottesville.

We will be working with the City of Charlottesville to move fiber from poles in the Avon St/Graves St intersection to new conduits. Customers in the area will experience a loss of service during the time their fibers are being moved and re-spliced.

Posted on Aug 4, 18:14 EDT
Between August 9th through August 12th and August 15th through August 19th from Midnight to 06:00 EDT, we're planning some scheduled maintenance on parts of the Ting Internet network in Fuquay-Varina.

Customers who are expected to be part of this maintenance have been contacted directly. Affected customers can expect a brief outage during only one night of the maintenance window, after which their service will be automatically restored.

Posted on Jul 27, 13:25 EDT
Between August 9th through August 12th and August 15th through August 19th from Midnight to 06:00 EDT, we're planning some scheduled maintenance on parts of the Ting Internet network in Fuquay-Varina.

Customers who are expected to be part of this maintenance have been contacted directly. Affected customers can expect a brief outage during only one night of the maintenance window, after which their service will be automatically restored.

Posted on Jul 27, 13:26 EDT
Between August 9th through August 12th and August 15th through August 19th from Midnight to 06:00 EDT, we're planning some scheduled maintenance on parts of the Ting Internet network in Fuquay-Varina.

Customers who are expected to be part of this maintenance have been contacted directly. Affected customers can expect a brief outage during only one night of the maintenance window, after which their service will be automatically restored.

Posted on Jul 27, 13:27 EDT
Between August 9th through August 12th and August 15th through August 19th from Midnight to 06:00 EDT, we're planning some scheduled maintenance on parts of the Ting Internet network in Fuquay-Varina.

Customers who are expected to be part of this maintenance have been contacted directly. Affected customers can expect a brief outage during only one night of the maintenance window, after which their service will be automatically restored.

Posted on Jul 27, 13:27 EDT
Between August 9th through August 12th and August 15th through August 19th from Midnight to 06:00 EDT, we're planning some scheduled maintenance on parts of the Ting Internet network in Fuquay-Varina.

Customers who are expected to be part of this maintenance have been contacted directly. Affected customers can expect a brief outage during only one night of the maintenance window, after which their service will be automatically restored.

Posted on Jul 27, 13:28 EDT
Between August 9th through August 12th and August 15th through August 19th from Midnight to 06:00 EDT, we're planning some scheduled maintenance on parts of the Ting Internet network in Fuquay-Varina.

Customers who are expected to be part of this maintenance have been contacted directly. Affected customers can expect a brief outage during only one night of the maintenance window, after which their service will be automatically restored.

Posted on Jul 27, 13:28 EDT
Past Incidents
Aug 10, 2022
Completed - The scheduled maintenance has been completed.
Aug 10, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 00:00 EDT
Scheduled - Between August 9th through August 12th and August 15th through August 19th from Midnight to 06:00 EDT, we're planning some scheduled maintenance on parts of the Ting Internet network in Fuquay-Varina.

Customers who are expected to be part of this maintenance have been contacted directly. Affected customers can expect a brief outage during only one night of the maintenance window, after which their service will be automatically restored.

Jul 27, 13:23 EDT
Aug 9, 2022
Completed - The scheduled maintenance has been completed.
Aug 9, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 00:00 EDT
Scheduled - Between August 9th through August 12th and August 15th through August 19th from Midnight to 06:00 EDT, we're planning some scheduled maintenance on parts of the Ting Internet network in Fuquay-Varina.

Customers who are expected to be part of this maintenance have been contacted directly. Affected customers can expect a brief outage during only one night of the maintenance window, after which their service will be automatically restored.

Jul 27, 13:22 EDT
Aug 8, 2022

No incidents reported.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022
Resolved - This incident has been resolved. If you are seeing any further issues, please contact Support for assistance.
Aug 4, 18:31 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 1, 16:10 EDT
Update - The fiber fault has been located by the field operations team and repair crews are in transit to the damage site.
Aug 1, 15:08 EDT
Identified - An issue with an upstream provider circuit has caused the Buffalo Valley and 1201 Main apartments to drop offline. We are working with the vendor on a resolution and have no firm ETR as of yet. More information on the damage and repair time will be posted here as it becomes available.
Aug 1, 11:26 EDT
Aug 3, 2022

No incidents reported.

Aug 2, 2022

No incidents reported.

Aug 1, 2022
Jul 31, 2022

No incidents reported.

Jul 30, 2022
Resolved - This incident has been resolved.
Jul 30, 23:57 EDT
Identified - The issue has been identified and a fix is being implemented.
Jul 30, 23:53 EDT
Update - Small outage in Sandpoint which we are currently working on and sending out technicians.
Jul 30, 23:41 EDT
Update - We are continuing to investigate this issue.
Jul 30, 23:14 EDT
Investigating - We are currently investigating this issue.
Jul 30, 23:14 EDT
Jul 29, 2022
Completed - The scheduled maintenance has been completed.
Jul 29, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 02:01 EDT
Scheduled - We will be performing maintenance to our auto attendant server in CO West on July 29 from 12 AM to 2 AM MT during which, auto attendant services may be unavailable. Service is expected to restore automatically once the maintenance has been completed.
Jul 26, 12:29 EDT
Jul 28, 2022
Completed - The scheduled maintenance has been completed.
Jul 28, 02:02 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 01:00 EDT
Scheduled - On July 28th from 01:00 to 02:00 EDT we're planning some scheduled maintenance on the Ting Internet network in Hyland Ridge. We will be replacing power systems in the field equipment serving the area.

Customers who are expected to be part of this maintenance have been contacted directly. Affected customers can expect a brief outage during the maintenance window, after which their service will be automatically restored.

Jul 26, 14:30 EDT
Jul 27, 2022
Completed - The scheduled maintenance has been completed.
Jul 27, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 03:00 EDT
Scheduled - On July 27th 2022 from Midnight to 05:00 PT, we're planning some scheduled maintenance on the Ting Internet network in Solana Beach.

Customers who are expected to be part of this maintenance have been contacted directly. Affected customers can expect a brief outage during the maintenance window, after which their service will be automatically restored.

Jul 20, 13:49 EDT