All Systems Operational

About This Site

We monitor all Ting services 24 hours a day, seven days a week. In the event of a service disruption, we'll post information here to keep you informed of the current status.

Uptime over the past 90 days. View historical uptime.
Arizona Operational
90 days ago
99.77 % uptime
Today
Tucson Operational
90 days ago
100.0 % uptime
Today
Catalina Operational
90 days ago
100.0 % uptime
Today
Amado Operational
90 days ago
100.0 % uptime
Today
Douglas Operational
90 days ago
100.0 % uptime
Today
Green Valley Operational
90 days ago
100.0 % uptime
Today
Marana Operational
90 days ago
100.0 % uptime
Today
Mt. Lemmon Operational
90 days ago
100.0 % uptime
Today
Nogales Operational
90 days ago
99.88 % uptime
Today
Oracle Operational
90 days ago
100.0 % uptime
Today
Oro Valley Operational
90 days ago
100.0 % uptime
Today
Rio Rico Operational
90 days ago
100.0 % uptime
Today
Sahuarita Operational
90 days ago
98.37 % uptime
Today
San Manuel Operational
90 days ago
100.0 % uptime
Today
Tubac Operational
90 days ago
99.72 % uptime
Today
Vail Operational
90 days ago
98.69 % uptime
Today
California Operational
90 days ago
100.0 % uptime
Today
Culver City, CA Operational
Encinitas, CA Operational
Fullerton, CA Operational
Solana Beach, CA Operational
Carlsbad, CA Operational
90 days ago
100.0 % uptime
Today
Colorado Operational
90 days ago
100.0 % uptime
Today
Aspen, CO Operational
Basalt, CO Operational
Bayfield, CO Operational
Carbondale, CO Operational
Centennial, CO Operational
Cortez, CO Operational
De Beque, CO Operational
Durango, CO Operational
Glenwood Springs, CO Operational
Grand Junction, CO Operational
New Castle, CO Operational
Parachute, CO Operational
Rifle, CO Operational
Silt, CO Operational
Dolores, CO Operational
90 days ago
100.0 % uptime
Today
Colorado Springs, CO Operational
90 days ago
100.0 % uptime
Today
Idaho Operational
90 days ago
99.84 % uptime
Today
Greater Sandpoint, ID Operational
Ponderay, ID Operational
90 days ago
99.84 % uptime
Today
Maryland Operational
Westminster, MD Operational
New Mexico Operational
Farmington, NM Operational
North Carolina Operational
90 days ago
100.0 % uptime
Today
Fuquay-Varina, NC Operational
Holly Springs, NC Operational
Wake Forest, NC Operational
Rolesville, NC Operational
Sanford, NC Operational
90 days ago
100.0 % uptime
Today
Virginia Operational
90 days ago
99.79 % uptime
Today
Charlottesville, VA Operational
Alexandria, VA Operational
90 days ago
99.79 % uptime
Today
Customer Support Operational
Ting Website, Shop & Your Account Operational
Shipping & Returns Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Ting Internet - Scheduled Maintenance for Holly Springs, NC (Cobble Point) Oct 23, 2024 00:00-06:00 EDT
On Wednesday October 23rd from Midnight to 06:00 ET we're planning some scheduled maintenance on the Ting Internet network in Holly Springs to accommodate a sidewalk widening project in Cobble Point.

Customers who are expected to be part of this maintenance have been contacted directly.

Affected customers will experience a service disruption during the maintenance window, after which service will be automatically restored.
Posted on Oct 16, 2024 - 15:41 EDT
Simply Bits - Ting Mount Lemmon Region Maintenance/Outage October 24th Oct 24, 2024 10:00-20:00 EDT
This is a notification of upcoming System Maintenance on our Simply Bits / Ting Internet network on Thursday October 24th that will affect customers located in the Mount Lemmon Region within the following areas:

Community of Summerhaven (Westside)
Palisades
N Miners Ridge Rd.
North of E. Ski Run Rd.
S. Willow Canyon
South of Mt. Lemmon Hwy @ E. Organization Ridge Rd.

The maintenance window is as follows:

Wednesday October 24th beginning at 7am through approximately 5pm (TUCSON MOUNTAN TIME)

The impact of this maintenance will result in a complete outages during this time frame. Once maintenance has been completed, your service will be automatically restored. We apologize for any inconvenience this may cause, but, we appreciate your understanding and support as we continue to make improvements to our network in support of our Simply Bits - Ting Customers.
Posted on Oct 09, 2024 - 15:56 EDT
Ting Internet Scheduled Maintenance - Charlottesville, VA Oct 28, 2024 02:00-04:00 EDT
In Charlottesville, VA on October 28th, 2024 from 2:00AM to 4:00AM ET, Ting Internet engineers will perform scheduled maintenance on our network to upgrade firmware on our equipment.

During the maintenance window, Ting Internet services for some customers will briefly disrupted as updates are applied and then service will be automatically restored.

We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support
Posted on Oct 18, 2024 - 11:35 EDT
Ting Internet Scheduled Maintenance - Charlottesville, VA Oct 30, 2024 02:00-03:00 EDT
In Charlottesville, VA on October 30th, 2024 from 2:00AM to 3:00AM ET, Ting Internet engineers will perform scheduled maintenance on our network to upgrade firmware on our equipment.

During the maintenance window, Ting Internet services for some customers will briefly disrupted as updates are applied and then service will be automatically restored.

We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support
Posted on Oct 18, 2024 - 11:37 EDT
Past Incidents
Oct 22, 2024

No incidents reported today.

Oct 21, 2024
Ting Internet / Cedar Networks - Voice circuits
Resolved - This incident has been resolved. Please contact Ting Support if you are having any issues at this time.
Oct 21, 17:49 EDT
Update - Ting Internet / Cedar Networks engineers are continuing to work with our Voice service vendor to fully restore service. Voice service may be intermittent for some customers as the issue continues to be worked on. Thank you for your patience.
Oct 18, 17:12 EDT
Identified - Ting Internet engineers have identified impacted circuits and engaged the Voice service vendor for repair and restoration. We will provide further information as soon as it becomes available.
Oct 18, 14:40 EDT
Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024
Ting Internet Scheduled Maintenance - Charlottesville, VA
Completed - The scheduled maintenance has been completed.
Oct 18, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 02:00 EDT
Scheduled - In Charlottesville, VA on October 18th, 2024 from 2:00AM to 3:00AM ET, Ting Internet engineers will perform scheduled maintenance on our network to upgrade firmware on our equipment.

During the maintenance window, Ting Internet services for some customers will briefly disrupted as updates are applied and then service will be automatically restored. We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support
Oct 7, 17:42 EDT
Oct 17, 2024
Ting Internet - Live Chat Support Unavailable
Resolved - We are happy to announce the Live Chat Support system issues, caused by recent updates, have now been fully resolved with Live Chat Support available again. Thanks for your patience while we worked though that.
Oct 17, 14:33 EDT
Investigating - We are currently experiencing issues with our Live Chat Support system at Ting.com, where it is unavailable currently for our customers. We are working to restore this as soon as possible, however, in the meantime, please call 1-844-846-4994 (Available 24/7) for live support assistance, or visit https://help.ting.com. We apologize for any inconvenience and we will provide an update on this as soon as one becomes available.
Oct 17, 13:41 EDT
Ting Internet Scheduled Maintenance - Alexandria, VA
Completed - The scheduled maintenance has been completed.
Oct 17, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 02:00 EDT
Scheduled - In Alexandria, VA on October 17th, 2024 from 2:00AM to 3:00AM ET, Ting Internet engineers will perform scheduled maintenance on our network to upgrade firmware on our equipment.

During the maintenance window, Ting Internet services for some customers will briefly disrupted as updates are applied and then service will be automatically restored. We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support
Oct 7, 17:40 EDT
Oct 16, 2024
Ting Internet - Culver City, CA - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 16, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 02:00 EDT
Scheduled - Ting Internet engineers will perform scheduled maintenance on part of our network in Culver City, CA on Tuesday October 15th from 11:00PM to 4:00 AM PT.

Customers who are expected to be part of this maintenance have been contacted directly.

During the maintenance window, Ting Internet services for some customers will briefly disrupted and then service will be automatically restored. We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support
Oct 3, 18:05 EDT
Oct 15, 2024
Ting Internet Scheduled Maintenance - Wake Forest, NC
Completed - The scheduled maintenance has been completed.
Oct 15, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 02:00 EDT
Scheduled - Ting Internet engineers will perform scheduled maintenance on part of our network in Wake Forest, NC on Tuesday October 15th from 2:00M to 4:00 AM ET.

During the maintenance window, Ting Internet services will briefly disrupted and then service will be automatically restored. We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support
Oct 4, 16:28 EDT
Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024
Ting Internet - Charlottesville, VA - College Court Apartments
Resolved - This incident has been resolved.
Oct 11, 16:13 EDT
Identified - The fiber line into College Street Apartments has been damaged. Ting Internet technicians are working to repair and resplice the fiber cabling to restore service.
Oct 11, 13:12 EDT
Investigating - Ting Internet engineers are investigating an issue impacting units at College Court Apartments. Our technicians are on the way to determine if any fiber has been damaged. We will post an update as soon as more information is available.
Oct 11, 12:48 EDT
Ting Internet - Partial Outage in Ponderay, ID
Resolved - This incident has been resolved.
Oct 11, 08:10 EDT
Monitoring - Impacted customers are back online and we are monitoring the situation for the time being. Please call into Support at 1-844-846-4994 (Available 24/7) if you notice any issues and we will provide a final update as soon as possible.
Oct 10, 22:29 EDT
Update - We are continuing to investigate this issue.
Oct 10, 21:14 EDT
Investigating - We are currently investigating an issue which appears to have caused an outage impacting some of our customers in Sandpoint, Idaho.
Oct 10, 21:05 EDT
Oct 10, 2024
Ting Internet Emergency Maintenance - Centennial, CO
Completed - The scheduled maintenance has been completed.
Oct 10, 11:43 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 10:43 EDT
Scheduled - In Centennial, CO on Thursday October 10th, 2024 from 2:00AM to 3:00AM MT, Ting Internet engineers will perform scheduled maintenance on our network to replace equipment to avoid a possible unplanned disruption.

Customers expected to be part of this maintenance have been contacted directly.

During the maintenance window, Ting Internet services for some customers will briefly disrupted and then service will be automatically restored. We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support
Oct 8, 10:49 EDT
Oct 9, 2024

No incidents reported.

Oct 8, 2024
Ting Internet Charlottesville VA - Service disruption on Wertland St
Resolved - Mainline service was restored to affected customers at 9:30 PM on 10/7 and has remained stable since. If you are still seeing issues, please give us a call at 1-844-846-4994 so we can take a look. One apartment's service is still offline, but it was offline for quite some time prior to this outage as well and may not be in use.
Oct 8, 10:09 EDT
Update - We have found damage to mainline fiber in this area that needs to be repaired to restore service to these buildings. Current ETR is this evening, though we do not yet have a very specific target. Engineers will return to the site with the materials necessary to enact repairs soon.
Oct 7, 16:22 EDT
Investigating - Ting engineers are in route to determine the source of an outage affecting two apartment buildings, 1121 and 1201 Wertland in Charlottesville VA. We do not yet have an ETA on service restoration, as it will depend on the conditions found once engineers have arrived within an hour.
Oct 7, 15:36 EDT
Ting Internet Scheduled Maintenance - Fullerton, CA
Completed - The scheduled maintenance has been completed.
Oct 8, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 06:00 EDT
Scheduled - On Tuesday October 8th from 3:00 AM to 06:00 PT we're planning some scheduled maintenance with our network partner in Fullerton, CA.

Customers may experience a service disruption during the maintenance window, after which service will be automatically restored.
Sep 20, 12:49 EDT
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