Identified - The cause of the localized outage has been identified and is in active repair. We will update once more when we have confirmed service is back online.
Jun 24, 10:10 EDT
Investigating - We are seeing a localized outage affecting The Terraces and a few surrounding businesses on 1st St S in Charlottesville. Due to complications with underground cabling in the area, we will be unable to complete effective repairs tonight but will continue work in the morning for restoration as soon as possible.
Jun 23, 16:48 EDT

About This Site

We monitor all Ting services 24 hours a day, seven days a week. In the event of a service disruption, we'll post information here to keep you informed of the current status.

California Operational
Culver City, CA Operational
Encinitas, CA Operational
Fullerton, CA Operational
Solana Beach, CA Operational
Colorado Operational
90 days ago
100.0 % uptime
Today
Aspen, CO Operational
Basalt, CO Operational
Bayfield, CO Operational
Carbondale, CO Operational
Centennial, CO Operational
Cortez, CO Operational
De Beque, CO Operational
Durango, CO Operational
Glenwood Springs, CO Operational
Grand Junction, CO Operational
New Castle, CO Operational
Parachute, CO Operational
Rifle, CO Operational
Silt, CO Operational
Dolores, CO Operational
90 days ago
100.0 % uptime
Today
Idaho Operational
Greater Sandpoint, ID Operational
Maryland Operational
Westminster, MD Operational
New Mexico Operational
Farmington, NM Operational
North Carolina Operational
Fuquay-Varina, NC Operational
Holly Springs, NC Operational
Wake Forest, NC Operational
Rolesville, NC Operational
Virginia Partial Outage
Charlottesville, VA Partial Outage
Customer Support Operational
Ting Website, Shop & Your Account Operational
Shipping & Returns Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jun 27, 2022

No incidents reported today.

Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022
Completed - The scheduled maintenance has been completed.
Jun 24, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 00:00 EDT
Scheduled - We're planning some scheduled maintenance on the Ting Internet network in Glenwood Spring on June 24 at 12 AM MT. This will cause a temporary service disruption after which your service will be automatically restored.
Jun 23, 16:29 EDT
Jun 23, 2022
Jun 22, 2022

No incidents reported.

Jun 21, 2022
Completed - The scheduled maintenance has been completed.
Jun 21, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 00:00 EDT
Scheduled - On June 21st from Midnight to 06:00 EDT we're planning some scheduled maintenance on the Ting Internet network in Fuquay-Varina to consolidate connections and improve capacity.

During this maintenance window, you may experience a service disruption, after which your service will be automatically restored.

Jun 14, 17:52 EDT
Jun 20, 2022

No incidents reported.

Jun 19, 2022
Resolved - This incident has now been resolved, and service has now been restored. We appreciate your patience.
Jun 19, 17:48 EDT
Identified - The sudden loss of connectivity in Durango, CO has been identified due to equipment failure. A fix is being implemented. We are unable to provide an ETA at this current moment. We apologize for any inconvenience.
Jun 19, 16:05 EDT
Update - We are continuing to investigate this issue.
Jun 18, 18:25 EDT
Update - We are continuing to investigate this issue.
Jun 18, 18:24 EDT
Investigating - We are currently investigating a loss of sudden connectivity in the Durango, CO area. We will update as more information becomes available. We apologize for any inconvenience.
Jun 18, 18:23 EDT
Resolved - This incident has now been resolved. If you are still continuing to have issues please call us at 844-846-4994.

Thank you.

Jun 19, 16:26 EDT
Investigating - We are currently investigating a loss of sudden connectivity in the De Beque, CO area. We will update as more information becomes available. We apologize for any inconvenience
Jun 18, 16:57 EDT
Resolved - The power outage we are experiencing in the Martha/Jefferson area has now been resolved, and Internet service has been restored.
Jun 19, 15:51 EDT
Update - Update: Dominion Power is working to restore connectivity to our customers in the Martha/Jefferson area, ETA is approximately 1-6 PM EST.

You can check the status of the repair at; https://outagemap.dominionenergy.com/external/default.html

Thanks for your patience at this time.

Jun 19, 13:33 EDT
Identified - Dominion Power is working to restore connectivity to our customers in the Martha/Jefferson area, ETA is approximately 1-6 PM EST. Thanks for your patience at this time.
Jun 19, 13:02 EDT
Investigating - We have detected a sudden loss of power in the Martha/Jefferson area. We are currently investigating this issue and will have more updates shortly. We apologize for any inconvenience caused.
Jun 19, 11:12 EDT
Jun 18, 2022
Jun 17, 2022
Completed - The scheduled maintenance has been completed.
Jun 17, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 00:01 EDT
Scheduled - On June 14th to June 17th from Midnight to 06:00 EDT we're planning some scheduled maintenance on the Ting Internet network in Holly Springs to consolidate connections and improve capacity.

Customers who are expected to be part of this maintenance have been contacted directly. Affected customers can expect a brief outage during one night of the maintenance window.

Affected customers may experience a service disruption on one evening during the maintenance window, after which their service will be automatically restored.

Jun 1, 12:59 EDT
Jun 16, 2022
Completed - The scheduled maintenance has been completed.
Jun 16, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 00:01 EDT
Scheduled - On June 14th to June 17th from Midnight to 06:00 EDT we're planning some scheduled maintenance on the Ting Internet network in Holly Springs to consolidate connections and improve capacity.

Customers who are expected to be part of this maintenance have been contacted directly. Affected customers can expect a brief outage during one night of the maintenance window.

Affected customers may experience a service disruption on one evening during the maintenance window, after which their service will be automatically restored.

Jun 1, 12:58 EDT
Jun 15, 2022
Resolved - This incident has been resolved.
Jun 15, 16:04 EDT
Identified - We believe the issue our monitoring has alerted us to is a loss of power at our customer homes at this time. If you have power to your home and are without service, please reach out to our Support team at https://ting,com/support for assistance.
Jun 15, 14:14 EDT
Investigating - Ting Internet engineers are investigating reports of an outage affecting some customers in Fuquay-Varina and Holly Springs, NC. We will provide updates as soon as possible.
Jun 15, 13:48 EDT
Completed - The scheduled maintenance has been completed.
Jun 15, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 00:00 EDT
Scheduled - On June 14th to June 17th from Midnight to 06:00 EDT we're planning some scheduled maintenance on the Ting Internet network in Holly Springs to consolidate connections and improve capacity.

Customers who are expected to be part of this maintenance have been contacted directly. Affected customers can expect a brief outage during one night of the maintenance window.

Affected customers may experience a service disruption on one evening during the maintenance window, after which their service will be automatically restored.

Jun 1, 12:58 EDT
Jun 14, 2022
Completed - The scheduled maintenance has been completed.
Jun 14, 23:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 19:01 EDT
Scheduled - We wanted to let you know that on June 14, 2022, from 5 PM to 9 PM MT, the City of Durango is performing necessary maintenance on the Ting Internet network in the Animas Air Park and Escalante areas.

During this maintenance window you affected customers will experience a service disruption, after which their service will be automatically restored.

May 27, 12:22 EDT
Completed - The scheduled maintenance has been completed.
Jun 14, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 00:00 EDT
Scheduled - On June 14th to June 17th from Midnight to 06:00 EDT we're planning some scheduled maintenance on the Ting Internet network in Holly Springs to consolidate connections and improve capacity.

Customers who are expected to be part of this maintenance have been contacted directly. Affected customers can expect a brief outage during one night of the maintenance window.

Affected customers may experience a service disruption on one evening during the maintenance window, after which their service will be automatically restored.

Jun 1, 12:57 EDT
Jun 13, 2022

No incidents reported.