Monitoring - To our Arizona customers, monsoon season is upon us! Did you know that your internet service can become degraded or unusable during inclement weather events? Extreme high winds and hard downpour may possibly affect the position of equipment. "Rain Fade" can affect line of sight to our Towers, as well as moisture to exterior cabling can cause temporary disruptions to your service. Please note during severe weather events we are unable to resolve issues until after the weather has passed.
Jun 20, 2024 - 18:00 EDT

About This Site

We monitor all Ting services 24 hours a day, seven days a week. In the event of a service disruption, we'll post information here to keep you informed of the current status.

Arizona Operational
90 days ago
99.95 % uptime
Today
Tucson Operational
90 days ago
99.29 % uptime
Today
Catalina Operational
90 days ago
100.0 % uptime
Today
Amado Operational
90 days ago
100.0 % uptime
Today
Douglas Operational
90 days ago
100.0 % uptime
Today
Green Valley Operational
90 days ago
100.0 % uptime
Today
Marana Operational
90 days ago
100.0 % uptime
Today
Mt. Lemmon Operational
90 days ago
100.0 % uptime
Today
Nogales Operational
90 days ago
100.0 % uptime
Today
Oracle Operational
90 days ago
100.0 % uptime
Today
Oro Valley Operational
90 days ago
100.0 % uptime
Today
Rio Rico Operational
90 days ago
100.0 % uptime
Today
Sahuarita Operational
90 days ago
100.0 % uptime
Today
San Manuel Operational
90 days ago
100.0 % uptime
Today
Tubac Operational
90 days ago
100.0 % uptime
Today
Vail Operational
90 days ago
100.0 % uptime
Today
California Operational
90 days ago
100.0 % uptime
Today
Culver City, CA Operational
Encinitas, CA Operational
Fullerton, CA Operational
Solana Beach, CA Operational
Carlsbad, CA Operational
90 days ago
100.0 % uptime
Today
Colorado Operational
90 days ago
100.0 % uptime
Today
Aspen, CO Operational
Basalt, CO Operational
Bayfield, CO Operational
Carbondale, CO Operational
Centennial, CO Operational
Cortez, CO Operational
De Beque, CO Operational
Durango, CO Operational
Glenwood Springs, CO Operational
Grand Junction, CO Operational
New Castle, CO Operational
Parachute, CO Operational
Rifle, CO Operational
Silt, CO Operational
Dolores, CO Operational
90 days ago
100.0 % uptime
Today
Colorado Springs, CO Operational
90 days ago
100.0 % uptime
Today
Idaho Operational
90 days ago
99.78 % uptime
Today
Greater Sandpoint, ID Operational
Ponderay, ID Operational
90 days ago
99.78 % uptime
Today
Maryland Operational
Westminster, MD Operational
New Mexico Operational
Farmington, NM Operational
North Carolina Operational
90 days ago
99.88 % uptime
Today
Fuquay-Varina, NC Operational
Holly Springs, NC Operational
Wake Forest, NC Operational
Rolesville, NC Operational
Sanford, NC Operational
90 days ago
99.88 % uptime
Today
Virginia Operational
90 days ago
100.0 % uptime
Today
Charlottesville, VA Operational
Alexandria, VA Operational
90 days ago
100.0 % uptime
Today
Customer Support Operational
Ting Website, Shop & Your Account Operational
Shipping & Returns Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Please be advised that we will be performing System Maintenance on our Simply Bits / Ting Network that will affect customers located in the areas of North East Tucson within the following areas:

East of I19 at W Valencia Rd
North and South of Valencia Rd
South of W. Los Reales Rd.
San Xavier Mission area and San Xavier Estates
West of S Camino De Oeste and W Valencia Rd.

The maintenance window is as follows:
Thursday July 18th beginning at 10pm through approximately 6am July 19th (TUCSON MOUNTAN TIME)

The impact of this maintenance will result in a complete Outages during this time frame. Once maintenance has been completed, your service will be automatically restored. We apologize for any inconvenience this may cause, but, we sincerely appreciate your patience as we work to improve our Simply Bits - Ting Infrastructure.

Thank you,
Simply Bits/Ting Customer Care and Infrastructure Teams

Posted on Jul 09, 2024 - 12:54 EDT
Past Incidents
Jul 17, 2024

No incidents reported today.

Jul 16, 2024
Completed - The scheduled maintenance has been completed.
Jul 16, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 19:00 EDT
Scheduled - On Tuesday July 17th from 5PM to 9PM MT we're planning some scheduled maintenance on a portion of the Ting Internet network in Basalt, CO in the area of Elk Run Dr.

Customers who are expected to be part of this maintenance have been contacted directly.

Affected customers will experience a service disruption during the maintenance window, after which service will be automatically restored.

Jul 11, 17:59 EDT
Completed - The scheduled maintenance has been completed.
Jul 16, 02:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 02:00 EDT
Scheduled - Ting Engineers will be performing maintenance on the system that feeds internet for portions of Greenwood Village, CO at midnight MT 7/15 to 7/16 overnight. Homes affected are mostly along Big Canon Dr, Berry Ln/Ave, and S Akron way. About 20 minutes of downtime at midnight MT are expected while we work to resolve a service issue in the area.
Jul 15, 17:14 EDT
Jul 15, 2024
Resolved - This incident has been resolved.
Jul 15, 13:16 EDT
Identified - Today July 15th, Please be advised the due to harsh Monsoon weather, and TEP Power outages throughout the City we are experiencing Internet System issues. Our Infrastructure Team has been hard at work throughout the evening to restore connectivity. We appreciate your patience and hope to have services restored by Noon Tucson Mountain Time.
Jul 15, 08:40 EDT
Resolved - This issue has been resolved, and we continue to monitor the situation.
Jul 15, 12:24 EDT
Identified - We are currently experiencing an issue relating to our Fax system. The issue has been identified, and our VoIP Engineering Team is working on a resolution. We apologize for the inconvenience, but will work as swiftly as possible to resolve the issue affecting Fax errors.
Jul 12, 17:58 EDT
Jul 14, 2024

No incidents reported.

Jul 13, 2024
Resolved - This incident has been resolved.
Jul 13, 21:03 EDT
Monitoring - Equipment has been successfully replaced and all services have been restored. If any issues persist call support at 844-846-4994.
Jul 13, 19:47 EDT
Identified - Our technicians have identified the issue with our equipment and are deploying a replacement. No ETA as of right now.
Jul 13, 18:10 EDT
Investigating - Ting Engineers are investigating an issue impacting some customers in Charlottesville. We will update once we have more information.
Jul 13, 16:08 EDT
Jul 12, 2024
Jul 11, 2024
Completed - The scheduled maintenance has been completed.
Jul 11, 09:16 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 01:00 EDT
Scheduled - Please be advised that our Infrastructure Team will be performing System Maintenance on our Simply Bits / Ting Internet network that will affect customers located in the areas of North Central Tucson.
(North of Sunrise, East of N. Craycroft, South of East River, and West of N. Pontatoc).

The maintenance window is as follows:

Wednesday July 10th beginning at 10pm through approximately 6am July 11th (TUCSON MOUNTAN TIME)
The impact of this maintenance will result in a complete Outages during this time frame. Once maintenance has been completed, your service will be automatically restored.

We apologize for any inconvenience this may cause, but, we sincerely appreciate your patience as we work to improve our Simply Bits - Ting Infrastructure.

Thank you,
Simply Bits-Ting Customer Care and Infrastructure Teams

Jun 26, 16:19 EDT
Jul 10, 2024

No incidents reported.

Jul 9, 2024
Completed - The scheduled maintenance has been completed.
Jul 9, 12:29 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 01:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Jun 27, 23:53 EDT
Scheduled - Please be advised that we will be performing scheduled maintenance affecting customers in the area of Auto Mall and Rillito in North Tucson. Maintenance will begin at 10 pm on on June 27th and complete approximately 6am June 28th.

Customers in these areas will experience a system outage during this time frame.

We apologize for the disruption of service, but appreciate your patience as work to improve our Simply Bits Ting infrastructure.

Jun 20, 14:55 EDT
Resolved - This incident has been resolved.
Jul 9, 10:36 EDT
Monitoring - Ting Engineers have implemented a fix and we are seeing customers recover. IF you continue to see issues please reboot your router. If issues continue after, please contact us for further support. Thanks for your patience as we worked through this issue.
Jul 9, 09:01 EDT
Identified - Ting Engineers believe they have determined the cause of the issue and are working to resolve now. We will update when we have further information.
Jul 9, 08:55 EDT
Investigating - Ting Engineers are currently investigating an issue that is impacting customers in Charlottesville. We will update once we have more information.
Jul 9, 08:41 EDT
Jul 8, 2024
Completed - The scheduled maintenance has been completed.
Jul 8, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 06:00 EDT
Scheduled - On Monday July 8th from 3:00AM to 05:00 PDT we're planning some scheduled maintenance on the Ting Internet network in our California towns, Culver City, Encinitas, Solana Beach, Fullerton and Carlsbad.

We are not expecting any customer impact or downtime during this backend systems maintenance.

Jul 3, 17:11 EDT
Jul 7, 2024

No incidents reported.

Jul 6, 2024

No incidents reported.

Jul 5, 2024

No incidents reported.

Jul 4, 2024

No incidents reported.

Jul 3, 2024

No incidents reported.