The fix has been implemented and the issue has been resolved. If you are still seeing issues, please reboot your router and your ONT. If that does not resolve your issue, please feel free to call us for further assistance.
Posted Sep 20, 2024 - 07:35 EDT
Update
Ting Engineers are now applying a fix with an estimated time to resolution of 30 minutes. We will update again once the fix has been applied.
Posted Sep 20, 2024 - 07:21 EDT
Identified
Our network technicians have identified the issue that is currently impacting customers and are working to restore internet service for impacted customers.
Posted Sep 20, 2024 - 07:02 EDT
Investigating
We are currently seeing a network issue in the Wake Forest market. We are investigating the cause and will provide more information as it becomes available.
Posted Sep 20, 2024 - 05:41 EDT
This incident affected: North Carolina (Wake Forest, NC).