Ting Charlottesville - fiber outage - New Belvedere
Incident Report for Ting Internet
Resolved
This incident has been resolved.
Posted May 05, 2022 - 14:48 EDT
Monitoring
All affected customers should be back online. Please contact our support team if you are encountering any further issues.
Posted May 05, 2022 - 14:01 EDT
Update
Technicians have successfully replaced the affected equipment and working to restore service to the affected customers.
Posted May 05, 2022 - 12:10 EDT
Identified
Network technicians are currently on site and investigating.
Posted May 05, 2022 - 11:39 EDT
Investigating
We are currently investigating an issue affecting a segment of customers in the New Belvedere area. Our network technicians are currently en route to investigate.
Posted May 05, 2022 - 11:30 EDT
This incident affected: Virginia (Charlottesville, VA).