SimplyBits - Outage in Vail, AZ

Incident Report for Ting Internet

Update

We are continuing to monitor for any further issues.
Posted Oct 01, 2026 - 16:40 EDT

Monitoring

Services to affected customers has been fully restored. We are continuing to monitor in case the issue re-surfaces.
Posted Oct 01, 2026 - 16:38 EDT

Investigating

One of the access points of our tower on Gila Monster Rd in Vail, AZ has gone down and was unable to be restored with our normal troubleshooting means.
About 10 customers are affected as a result - Our engineering team is currently investigating.
Posted Oct 01, 2026 - 16:31 EDT
This incident affects: Arizona (Vail).
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