Our technicians replaced the faulty equipment last night and service is back. We've confirmed the affected connections in Centennial, CO are online again, and we're keeping an eye on the network for a little while before we close this out.
Please restart your equipment if you are still offline.
Thanks to everyone affected for bearing with us.
Posted Sep 26, 2026 - 07:17 EDT
Identified
We have located the failed piece of equipment and are on route to replace the piece of equipment. Please stand by as we continue to work on resolving the outage as soon as possible.
Thank you for your patience.
Posted Sep 25, 2026 - 22:17 EDT
Investigating
We are currently seeing some customers offline and are investigating the impact on our customers. Please stand by as we investigate and post information as it becomes available.
Thank you for your patience.
Posted Sep 25, 2026 - 20:19 EDT
This incident affected: Colorado (Centennial, CO).