Ting Internet - Partial Outage in Centennial, CO

Incident Report for Ting Internet

Resolved

This incident has been resolved.
Posted Sep 30, 2024 - 12:04 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 30, 2024 - 11:08 EDT

Update

Technicians are on site and we are currently working with vendors on a resolution for the ongoing issues. No current ETA is available.
Posted Sep 30, 2024 - 09:37 EDT

Identified

We have identified the affected component and have technicians going on site to further troubleshoot and resolve the issue. No current ETA for restoration.
Posted Sep 30, 2024 - 08:03 EDT

Investigating

We are currently seeing a network issue impacting service for several customers within our Centennial, CO market. We are investigating the cause and will provide more information as it becomes available.
Posted Sep 30, 2024 - 06:17 EDT
This incident affected: Colorado (Centennial, CO).
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