Belvedere Charlottesville - Localized outage

Incident Report for Ting Internet

Resolved

This incident has been resolved.

Posted Jan 13, 2023 - 16:49 EST

Monitoring

Damage to fiber has been located and repaired by our techs. At this time we see all service that were offline back online. If you continue to have trouble, please get in touch at 1-844-846-4994 so we can proceed with individual troubleshooting.

Posted Jan 12, 2023 - 11:00 EST

Identified

We are seeing an outage affecting a cluster of homes in the Belvedere neighborhood this morning with the hallmarks of a fiber cut. Ting techs are on site and investigating the issue for a rapid resolution.

Posted Jan 12, 2023 - 10:04 EST

This incident affected: Virginia (Charlottesville, VA).