Services are restored and all service that were offline are back online. If you continue to have trouble, please get in touch at 1-844-846-4994 so we can proceed with individual troubleshooting.
Posted Mar 06, 2023 - 08:55 EST
At this time services have been restored to all but a few individual homes that will require additional work. If we still see you offline, you should have received a call or email from us directly. If you are still offline but we have not been in touch, please let us know by calling into 1-844-846-4994 as you may be affected by an unrelated issue that we will need to diagnose directly.
Posted Mar 02, 2023 - 13:46 EST
Ting Internet engineers are working to resolve an issue that affected a small number of customers in the Frys Spring area after last night's maintenance window. We expect to restore service to those customers within 1-2 hours. Thanks for your patience.
Posted Mar 02, 2023 - 10:17 EST
This incident affected: Virginia (Charlottesville, VA).