From Nov 12th until Nov 18th, during overnight and off peak hours, the Ting Internet engineering team will be performing maintenance to our full network. During this maintenance window you may experience some interruptions to service. If you find that you are without service by 7am local time, please perform a reboot of your ONT. Please reference the bottom half of this support article if you need assistance in rebooting your ONT - https://help.ting.com/hc/en-us/articles/115010779567-Understanding-LED-states-on-Ting-equipment#ting-onts-0-2
If that does not recover your service, please contact us at 1-844-846-4994
Current status of all Ting Internet markets can be found at www.tinginternetstatus.com
where you can also subscribe to updates for your region.