Equipment reboots requited - Walker Square apartment complex, Charlottesville

Incident Report for Ting Internet

Monitoring

Maintenance was performed on equipment related to the Walker Square apartments internet connection today. Due to the nature of the maintenance, some residents may still be offline after completion at approximately 1:30 PM. If you are offline, please power cycle your router (turn it off, wait 10 seconds, then turn it on again) and connectivity should be restored once the router has completed a reboot. If not, please give us a call at 1-844-846-4994 for individual troubleshooting.

Posted Apr 08, 2026 - 13:38 EDT

This incident affects: Virginia (Charlottesville, VA).