A fix has been implemented, and the connectivity issues affecting certain websites seem to have been resolved. We are continuing to monitor the situation; however, if you still experience problems, please reach out to us at 1-844-846-4994 for individual troubleshooting assistance.
Posted Feb 12, 2025 - 09:28 EST
Investigating
Ting network engineers have identified an ongoing routing issue affecting customers in Memphis TN. The problem does not have to due with the physical fiber network, but connectivity to some websites and / or services is affected. We are actively working with several vendors and network partners to clear the issue, but have no specific ETA on full resolution. Impact should be limited to some specific sites not working. If your service is fully offline, first attempt a power cycle of your gear by unplugging it from power and plugging it back in again to establish baseline connectivity.