SimplyBits - Outage - Tucson (Eagles Nest)

Incident Report for Ting Internet

Resolved

This incident has been resolved.

Posted Nov 11, 2026 - 15:37 EST

Monitoring

Our infrastructure team was able to resolve the issue at Eagles Nest tower, restoring service to the 53 affected customers.

We recommend a restart of your SimplyBits provided radio adapter and router if you are still having any issues. If you are still unable to connect to the internet, please contact our support team.

Posted Nov 11, 2026 - 12:11 EST

Update

We are continuing to work on a fix for this issue.

Posted Nov 11, 2026 - 10:35 EST

Identified

We are currently experiencing an outage in the Eagles Nest area of Tucson. Our team is currently engaged with Pima County to gain access to the tower to investigate cause and repair. Thank you for your patience while we coordinate an estimated restoral time.

Posted Nov 11, 2026 - 10:18 EST

This incident affected: Arizona (Tucson).