All but one customer should be back online from this fiber strike. We will continue to monitor this status for a time.
Posted Oct 04, 2026 - 17:27 EDT
Update
Techs are on site currently splicing new fiber. No ETA at this time.
Thank you for your continued patience.
Posted Oct 04, 2026 - 12:37 EDT
Identified
The outage is caused by a fiber strike but we're not sure of the extent of the damage just yet. More updates to follow as new info comes in.
Thank you for your continued patience.
Posted Oct 04, 2026 - 10:01 EDT
Update
We are continuing to investigate the issue. We will post more information as it becomes available.
Thank you for your continued patience.
Posted Oct 04, 2026 - 08:02 EDT
Investigating
Ting Internet engineers are investigating reports of an outage impacting service for some customers in Memphis, TN. We will post further information and next steps here as soon as it becomes available.