Charlottesville Outage

Incident Report for Ting Internet

Resolved

This incident has been resolved.

Posted Jul 09, 2024 - 10:36 EDT

Monitoring

Ting Engineers have implemented a fix and we are seeing customers recover. IF you continue to see issues please reboot your router. If issues continue after, please contact us for further support. Thanks for your patience as we worked through this issue.

Posted Jul 09, 2024 - 09:01 EDT

Identified

Ting Engineers believe they have determined the cause of the issue and are working to resolve now. We will update when we have further information.

Posted Jul 09, 2024 - 08:55 EDT

Investigating

Ting Engineers are currently investigating an issue that is impacting customers in Charlottesville. We will update once we have more information.

Posted Jul 09, 2024 - 08:41 EDT

This incident affected: Virginia (Charlottesville, VA).