Ting Internet - Colorado - Partial Outage

Incident Report for Ting Internet

Resolved

This incident has been resolved.
Posted Feb 26, 2025 - 16:58 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 26, 2025 - 13:21 EST

Update

Repair crews are on site and have begun troubleshooting to determine the source of the fault and repair. We will provide further information as it becomes available.
Posted Feb 26, 2025 - 12:53 EST

Update

We are continuing to work on a fix for this issue.
Posted Feb 26, 2025 - 11:49 EST

Identified

We are currently experiencing intermittent internet service disruptions affecting customers in Colorado. Our network operations team is actively investigating the cause of these interruptions and working to restore service as quickly as possible.
Posted Feb 26, 2025 - 10:13 EST

Monitoring

Service has been restored, and we're actively monitoring the network for continued stability.
Posted Feb 26, 2025 - 03:39 EST

Update

We are continuing to work on a fix for this issue.
Posted Feb 26, 2025 - 01:58 EST

Identified

We are currently experiencing intermittent internet service disruptions affecting customers in Colorado. Our network operations team is actively investigating the cause of these interruptions and working to restore stable service as quickly as possible.
Posted Feb 26, 2025 - 01:24 EST
This incident affected: Colorado (Aspen, CO, Carbondale, CO, De Beque, CO, Dolores, CO, Durango, CO, Glenwood Springs, CO, Grand Junction, CO, Rifle, CO, Silt, CO).