SimplyBits - Service Offline for Some Customers in Mt. Lemmon, AZ

Incident Report for Ting Internet

Identified

We have identified a sector of our tower on Mount Bigelow Rd that is currently offline which is affecting service for 8 customers. Our infrastructure team is unable to access this tower due to blocked access - US forest service is performing controlled burns in this area. These customers will have services restored once we re-gain access.

Posted Jan 09, 2026 - 13:56 EST

This incident affects: Arizona (Mt. Lemmon).