Ting Internet - Partial Outage in Colorado Springs, CO

Incident Report for Ting Internet

Resolved

This incident has been resolved.
Posted Apr 28, 2026 - 19:47 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 28, 2026 - 18:40 EDT

Update

We are continuing to investigate this issue.
Posted Apr 28, 2026 - 16:54 EDT

Update

Ting field technicians are on their way to investigate and resolve the issue. While we don’t have an ETR just yet, we expect to know more once initial diagnostics are complete. We’ll share an update here as soon as additional information becomes available. Thank you for your patience.
Posted Apr 28, 2026 - 13:53 EDT

Investigating

We are currently investigating a service outage impacting some customers in Colorado Springs, CO. Our team is working to identify the cause, and we will share updates as more information becomes available
Posted Apr 28, 2026 - 10:46 EDT
This incident affected: Colorado (Colorado Springs, CO).
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