Ting Internet: Memphis TN, outage near Rockcreek Pkwy and Littlemore Dr
Update - Work is continuing to install new conduit and fiber infrastructure to replace the damaged sections of the network
Dec 04, 2025 - 21:59 EST
Update - Both sites are currently preparing for the installation of new conduit and fiber to replace damaged sections of the network. Once the new conduit and fiber are in place and the fiber has been successfully spliced into the rest of the Distribution Feed, the field team will conduct further testing to ensure full functionality
Dec 04, 2025 - 19:34 EST
Update - This incident is actually damage in two different locations within 2 streets of each other, increasing the complexity of the repair. Both sites have damaged distribution fiber underground which requires excavation before repair.

Dedicated personnel and equipment are in place on both sites working to restore service, with the latest update that we are preparing to install new lengths of conduit and fiber to replace the damaged sections. Once the new conduit and fiber are in place and fiber spliced we can test connectivity prior to re-burial. No firm ETR as of yet.
Dec 04, 2025 - 17:57 EST
Identified - Ting and partner technicians are working to repair damage caused by a third-party fiber strike, affecting some homes in the vicinity of Rockcreek Pkwy and Littlemore Dr (Countrywood). Repair efforts are underway, but due to extensive damage we do not have an ETR at this time. Further information will be posted here as it becomes available.
Dec 04, 2025 - 13:31 EST
Ting Internet - degraded performance in Rifle & Grand Junction
Update - We are still experiencing degraded service and intermittent connectivity issues affecting some customers in the Rifle/Grand Junction area. We have escalated a ticket to the upstream network partner that is the root cause of this problem. We will provide further updates as more becomes available to us.
Nov 26, 2025 - 10:47 EST
Identified - We are currently experiencing degraded service and intermittent connectivity issues affecting some customers in the Rifle/Grand Junction area. Our network partner is working to fix this issue, and we will provide updates as more information becomes available.
Nov 24, 2025 - 11:20 EST

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We monitor all Ting services 24 hours a day, seven days a week. In the event of a service disruption, we'll post information here to keep you informed of the current status.

Uptime over the past 90 days. View historical uptime.
Arizona Operational
90 days ago
99.86 % uptime
Today
Tucson Operational
90 days ago
98.12 % uptime
Today
Catalina Operational
90 days ago
100.0 % uptime
Today
Amado Operational
90 days ago
100.0 % uptime
Today
Douglas Operational
90 days ago
100.0 % uptime
Today
Green Valley Operational
90 days ago
100.0 % uptime
Today
Marana Operational
90 days ago
100.0 % uptime
Today
Mt. Lemmon Operational
90 days ago
100.0 % uptime
Today
Nogales Operational
90 days ago
100.0 % uptime
Today
Oracle Operational
90 days ago
100.0 % uptime
Today
Oro Valley Operational
90 days ago
100.0 % uptime
Today
Rio Rico Operational
90 days ago
99.85 % uptime
Today
Sahuarita Operational
90 days ago
100.0 % uptime
Today
San Manuel Operational
90 days ago
100.0 % uptime
Today
Tubac Operational
90 days ago
100.0 % uptime
Today
Vail Operational
90 days ago
99.93 % uptime
Today
California Operational
90 days ago
99.89 % uptime
Today
Culver City, CA Operational
90 days ago
99.93 % uptime
Today
Encinitas, CA Operational
90 days ago
100.0 % uptime
Today
Fullerton, CA Operational
90 days ago
100.0 % uptime
Today
Solana Beach, CA Operational
90 days ago
100.0 % uptime
Today
Carlsbad, CA Operational
90 days ago
100.0 % uptime
Today
Laguna Woods Village Operational
90 days ago
99.41 % uptime
Today
Colorado Degraded Performance
90 days ago
99.88 % uptime
Today
Aspen, CO Operational
90 days ago
100.0 % uptime
Today
Basalt, CO Operational
90 days ago
100.0 % uptime
Today
Bayfield, CO Operational
90 days ago
100.0 % uptime
Today
Carbondale, CO Operational
90 days ago
100.0 % uptime
Today
Centennial, CO Operational
90 days ago
99.73 % uptime
Today
Colorado Springs, CO Operational
90 days ago
99.97 % uptime
Today
Cortez, CO Operational
90 days ago
100.0 % uptime
Today
De Beque, CO Operational
90 days ago
100.0 % uptime
Today
Dolores, CO Operational
90 days ago
100.0 % uptime
Today
Durango, CO Operational
90 days ago
100.0 % uptime
Today
Glenwood Springs, CO Operational
90 days ago
100.0 % uptime
Today
Greenwood Village, CO Operational
90 days ago
99.84 % uptime
Today
Grand Junction, CO Operational
90 days ago
99.65 % uptime
Today
New Castle, CO Operational
90 days ago
100.0 % uptime
Today
Parachute, CO Operational
90 days ago
100.0 % uptime
Today
Rifle, CO Degraded Performance
90 days ago
100.0 % uptime
Today
Silt, CO Operational
90 days ago
99.93 % uptime
Today
Willits, CO Operational
90 days ago
100.0 % uptime
Today
Thornton, CO Operational
90 days ago
98.32 % uptime
Today
Idaho Operational
90 days ago
100.0 % uptime
Today
Greater Sandpoint, ID Operational
90 days ago
100.0 % uptime
Today
Ponderay, ID Operational
90 days ago
100.0 % uptime
Today
Maryland Operational
90 days ago
100.0 % uptime
Today
Westminster, MD Operational
90 days ago
100.0 % uptime
Today
New Mexico Operational
90 days ago
99.71 % uptime
Today
Farmington, NM Operational
90 days ago
99.71 % uptime
Today
North Carolina Operational
90 days ago
99.85 % uptime
Today
Angiers, NC Operational
90 days ago
100.0 % uptime
Today
Fuquay-Varina, NC Operational
90 days ago
99.27 % uptime
Today
Holly Springs, NC Operational
90 days ago
99.95 % uptime
Today
Rolesville, NC Operational
90 days ago
100.0 % uptime
Today
Sanford, NC Operational
90 days ago
99.93 % uptime
Today
Wake Forest, NC Operational
90 days ago
99.93 % uptime
Today
Tennessee Partial Outage
90 days ago
98.29 % uptime
Today
Memphis Partial Outage
90 days ago
98.29 % uptime
Today
Virginia Operational
90 days ago
99.93 % uptime
Today
Charlottesville, VA Operational
90 days ago
99.86 % uptime
Today
Alexandria, VA Operational
90 days ago
100.0 % uptime
Today
Customer Support Operational
Ting Website, Shop & Your Account Operational
Shipping & Returns Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Ting Internet - Laguna Woods Village, CA - Scheduled Maintenance Dec 12, 2025 01:00-05:00 EST

In Laguna Woods Village, on December 11th from 10:00PM to 02:00AM PT, Ting Internet engineers will perform scheduled maintenance work on our network to replace a damaged fiber cable in Laguna Woods Village.

During the maintenance window, some Laguna Woods Village Ting Internet customers will see their service be briefly disrupted. We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 or visit https://ting.com/support
Posted on Dec 01, 2025 - 18:30 EST
Dec 7, 2025

No incidents reported today.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025
Ting Internet - Holly Springs, NC - Partial Outage
Resolved - This incident has been resolved.
Dec 4, 11:42 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 4, 11:30 EST
Investigating - Ting Internet engineers are investigating reports of an outage impacting service for some customers in the S MAIN ST area of Holly Springs, NC. We will post further information and next steps here as soon as it becomes available.
Dec 4, 11:14 EST
Ting.com Order Processing
Resolved - This incident has been resolved.
Dec 4, 10:24 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 3, 21:22 EST
Investigating - We are currently experiencing issues with our order process on ting.com. This is not current customer affecting but orders are not processing correctly on our website. We are looking into the cause and will have more info as it becomes available.
Dec 3, 15:28 EST
Dec 3, 2025
Dec 2, 2025
Ting Internet - North-East Colorado Springs, CO - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Dec 2, 09:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 02:00 EST
Scheduled - On Tuesday December 2nd from Midnight to 06:00 MST we're planning maintenance on the Ting Internet network in North-East Colorado Springs, CO to repair fiber connections and improve capacity.

Customers who are expected to be part of this maintenance will be contacted directly.

During the maintenance window, Ting Internet services for those customers will briefly disrupted. We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 or visit https://ting.com/support
Nov 24, 18:48 EST
Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025
Laguna Woods Village Outage
Resolved - This incident is now resolved. If customers are still experiencing issues with your internet service, please power cycle your equipment (turn it off and back on).
If your internet service is not restored after power cycling your equipment, please contact our internet support team at 1-844-846-4994 for further assistance.
Nov 26, 13:50 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 25, 22:02 EST
Update - We are continuing to investigate this issue.
Nov 25, 20:42 EST
Update - We are still trying to isolate the issue causing the outage. Please power cycle your equipment if you are offline. If it is still offline, we are continuing to isolate the issue and hope to resolve it quickly.

Thank you for your patience.
Nov 25, 17:29 EST
Investigating - We are experiencing a small outage in Laguna Woods Village affecting roughly 15 customers. We are still investigating the cause at this time and will add updates when able.
Nov 25, 14:21 EST
Nov 25, 2025
Ting Internet - Charlottesville, VA - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 25, 03:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 01:00 EST
Scheduled - On Tuesday November 25th from 1:00 to 3:00 AM, Ting Internet engineers will perform scheduled maintenance work on part of our network in Charlottesville, VA for a small number of customers who have been contacted directly.

During the maintenance window, Ting Internet services for those customers will briefly disrupted. We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 or visit https://ting.com/support
Nov 24, 11:56 EST
Ting Internet - Partial Outage in Laguna Woods CA.
Resolved - This incident has been resolved.
Nov 25, 00:55 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 24, 17:08 EST
Investigating - We are investigating an issue impacting service for some of our Laguna Woods, CA, customers. We will provide more information as it becomes available.
Nov 24, 14:41 EST
Nov 24, 2025
Partial Outage - Grand Junction, CO
Resolved - This incident will be taken down for duplicate purposes. Please see the latest update for more information. Thank you.
Nov 24, 11:25 EST
Identified - We have identified in the Grand Junction area the cause of some intermittent connectivity through our upstream vendor partner, Lumen and customers in this region may see service connectivity issues as a result. We will update once we have an update with our vendor partner on an estimated time of repair and resolution.
Nov 24, 11:23 EST
Outage in Greenwood Village, CO
Resolved - Currently looks like the issue has been resolved and customers are now back online.

Thank you for your understanding while we were able to get service restored.
Nov 24, 07:48 EST
Identified - We are currently looking to resolve issues in the nearby area that caused the outage.

Please stand by while we implement a fix and more information becomes available.
Nov 24, 07:36 EST
Investigating - We are currently investigating an outage impacting Greenwood Village, CO where some customers appear to be offline.

Please stand by for us to post updates as more information becomes available.
Nov 24, 04:24 EST
Nov 23, 2025

No incidents reported.

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