Ting Internet - Memphis, TN - Partial Outage
Update - Splicing technicians have already begun repairing the fibers at the first of five damaged sections of cable. Crews will move sequentially through the remaining four sections as construction teams finish placing each section of the new cable.
Jul 29, 2026 - 20:16 EDT
Update - Fiber repairs are ongoing. Thank you for your patience as we work to restore your service.
Jul 29, 2026 - 19:08 EDT
Update - Fiber placement is currently underway, and our team expects to begin the splicing process shortly.
Jul 29, 2026 - 15:59 EDT
Update - We are continuing to work on a fix for this issue.
Jul 29, 2026 - 13:03 EDT
Update - Our field teams are actively working to repair a bundle of fiber optic cables after a traffic accident yesterday afternoon where a truck struck a telephone pole, which has impacted multiple services including Ting.

We will provide an ETA as soon as it is available. Thank you for your patience.
Jul 29, 2026 - 10:47 EDT
Update - Our field teams are actively repairing the damaged fiber optic cables. Unforeseen challenges have delayed our progress. We now expect services to begin restoring tomorrow morning. Thank you for your continued patience.
Jul 28, 2026 - 22:19 EDT
Update - We are continuing to work on a fix for this issue.
Jul 28, 2026 - 21:11 EDT
Update - We are continuing to work on a fix for this issue.
Jul 28, 2026 - 20:05 EDT
Identified - Teams are actively assessing repairs after locating damaged fiber, no estimated restoration time available at the moment
Jul 28, 2026 - 18:34 EDT
Update - Teams are actively assessing repairs after locating damaged fiber, no estimated restoration time available at the moment
Jul 28, 2026 - 16:57 EDT
Investigating - Ting Internet engineers are investigating reports of an outage impacting service for some customers in Memphis, TN. We will post further information and next steps here as soon as it becomes available.
Jul 28, 2026 - 16:40 EDT
Ting Internet - Laguna Woods Village - Partial Outage
Update - We are continuing to work on a fix for this issue.
Jul 29, 2026 - 19:09 EDT
Identified - The issue has been identified and a fix is being implemented.
Jul 29, 2026 - 15:24 EDT
Update - The field team has wrapped up for the evening and will resume their investigation tomorrow morning, thank you
Jul 28, 2026 - 21:57 EDT
Update - We are continuing to investigate this issue.
Jul 28, 2026 - 21:11 EDT
Investigating - Ting Internet engineers are investigating reports of an outage impacting service for some customers in Laguna Woods Village. We will post further information and next steps here as soon as it becomes available.
Jul 28, 2026 - 19:21 EDT

About This Site

We monitor all Ting services 24 hours a day, seven days a week. In the event of a service disruption, we'll post information here to keep you informed of the current status.

Uptime over the past 90 days. View historical uptime.
Arizona Operational
90 days ago
99.92 % uptime
Today
Tucson Operational
90 days ago
99.78 % uptime
Today
Catalina Operational
90 days ago
100.0 % uptime
Today
Amado Operational
90 days ago
100.0 % uptime
Today
Douglas Operational
90 days ago
99.4 % uptime
Today
Green Valley Operational
90 days ago
100.0 % uptime
Today
Marana Operational
90 days ago
100.0 % uptime
Today
Mt. Lemmon Operational
90 days ago
99.95 % uptime
Today
Nogales Operational
90 days ago
100.0 % uptime
Today
Oracle Operational
90 days ago
100.0 % uptime
Today
Oro Valley Operational
90 days ago
100.0 % uptime
Today
Rio Rico Operational
90 days ago
100.0 % uptime
Today
Sahuarita Operational
90 days ago
100.0 % uptime
Today
San Manuel Operational
90 days ago
99.77 % uptime
Today
Tubac Operational
90 days ago
100.0 % uptime
Today
Vail Operational
90 days ago
100.0 % uptime
Today
California Partial Outage
90 days ago
99.93 % uptime
Today
Culver City, CA Operational
90 days ago
99.99 % uptime
Today
Encinitas, CA Operational
90 days ago
100.0 % uptime
Today
Fullerton, CA Operational
90 days ago
100.0 % uptime
Today
Solana Beach, CA Operational
90 days ago
100.0 % uptime
Today
Carlsbad, CA Operational
90 days ago
100.0 % uptime
Today
Laguna Woods Village Partial Outage
90 days ago
99.63 % uptime
Today
Colorado Operational
90 days ago
99.94 % uptime
Today
Aspen, CO Operational
90 days ago
100.0 % uptime
Today
Basalt, CO Operational
90 days ago
100.0 % uptime
Today
Bayfield, CO Operational
90 days ago
100.0 % uptime
Today
Carbondale, CO Operational
90 days ago
100.0 % uptime
Today
Centennial, CO Operational
90 days ago
99.11 % uptime
Today
Colorado Springs, CO Operational
90 days ago
99.84 % uptime
Today
Cortez, CO Operational
90 days ago
100.0 % uptime
Today
De Beque, CO Operational
90 days ago
100.0 % uptime
Today
Dolores, CO Operational
90 days ago
100.0 % uptime
Today
Durango, CO Operational
90 days ago
100.0 % uptime
Today
Glenwood Springs, CO Operational
90 days ago
99.94 % uptime
Today
Greenwood Village, CO Operational
90 days ago
99.98 % uptime
Today
Grand Junction, CO Operational
90 days ago
100.0 % uptime
Today
New Castle, CO Operational
90 days ago
100.0 % uptime
Today
Parachute, CO Operational
90 days ago
100.0 % uptime
Today
Rifle, CO Operational
90 days ago
100.0 % uptime
Today
Silt, CO Operational
90 days ago
100.0 % uptime
Today
Willits, CO Operational
90 days ago
100.0 % uptime
Today
Thornton, CO Operational
90 days ago
100.0 % uptime
Today
Idaho Operational
90 days ago
100.0 % uptime
Today
Greater Sandpoint, ID Operational
90 days ago
100.0 % uptime
Today
Ponderay, ID Operational
90 days ago
100.0 % uptime
Today
Maryland Operational
90 days ago
100.0 % uptime
Today
Westminster, MD Operational
90 days ago
100.0 % uptime
Today
New Mexico Operational
90 days ago
100.0 % uptime
Today
Farmington, NM Operational
90 days ago
100.0 % uptime
Today
North Carolina Operational
90 days ago
99.53 % uptime
Today
Angiers, NC Operational
90 days ago
99.84 % uptime
Today
Fuquay-Varina, NC Operational
90 days ago
99.89 % uptime
Today
Holly Springs, NC Operational
90 days ago
98.77 % uptime
Today
Rolesville, NC Operational
90 days ago
99.16 % uptime
Today
Sanford, NC Operational
90 days ago
100.0 % uptime
Today
Wake Forest, NC Operational
90 days ago
99.52 % uptime
Today
Tennessee Major Outage
90 days ago
98.52 % uptime
Today
Memphis Major Outage
90 days ago
98.52 % uptime
Today
Virginia Operational
90 days ago
98.49 % uptime
Today
Charlottesville, VA Operational
90 days ago
96.99 % uptime
Today
Alexandria, VA Operational
90 days ago
100.0 % uptime
Today
Customer Support Operational
Ting Website, Shop & Your Account Operational
Shipping & Returns Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 29, 2026

Unresolved incidents: Ting Internet - Laguna Woods Village - Partial Outage, Ting Internet - Memphis, TN - Partial Outage.

Jul 28, 2026

Partial Outage Charlottesville, VA
Resolved - This incident has been resolved.
Jul 28, 19:18 EDT
Monitoring - We have placed a fix here. We are going to monitor this fix to confirm everything has stabilized. If you continue to have issues please restart your equipment.

Thank you for your ongoing patience.
Jul 28, 11:23 EDT
Identified - Our network engineers have identified the issue and are working closely with our field crews to restore service to all affected customers as quickly and safely as possible.
Jul 28, 10:50 EDT
Update - A fix has been implemented and services are restored. If you are still experiencing issues, please reboot your equipment by unplugging it for 30 seconds. If the reboot does not resolve the problem, please call support at 1-844-846-4994
Jul 28, 07:46 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 28, 07:39 EDT
Identified - The issue has been identified and a fix is being implemented.
Jul 28, 07:10 EDT
Investigating - We are currently experiencing a service disruption impacting some customers in the Greenbrier area. Our engineering team is actively investigating and working to resolve the issue. We apologize for the inconvenience.
Jul 28, 06:09 EDT
Ting Internet - Scheduled Maintenance - Charlottesville, VA (Greenbrier)
Completed - The scheduled maintenance has been completed.
Jul 28, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 02:00 EDT
Scheduled - In Charlottesville, VA (Greenbrier area) on Tuesday July 28th from 2:00am to 4:00am ET, Ting Internet engineers will perform scheduled maintenance to our network.  

During the maintenance window, Ting Internet services for some customers may be briefly disrupted and then service will be automatically restored at the completion of the maintenance window.  

We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support
Jul 22, 12:49 EDT

Jul 27, 2026

No incidents reported.

Jul 26, 2026

Ting Internet -Centennial,CO - Partial Outage
Resolved - This incident has been resolved.
Jul 26, 21:50 EDT
Monitoring - Equipment has been replaced and services have been restored. We will be monitoring the connections closely to ensure there are no further issues. Thank you for your patience.
Jul 26, 21:08 EDT
Identified - We have identified the cause of the outage, and replacing equipment that has failed. Our field team is still working to resolve this, but has no ETA as of right now. We will provide more information as it becomes available
Jul 26, 20:17 EDT
Investigating - Ting Internet engineers are investigating reports of an outage impacting service for some customers in Centennial,CO. We will post further information and next steps here as soon as it becomes available.
Jul 26, 19:08 EDT
Ting Centennial - Power outage
Resolved - This incident has been resolved.
Jul 26, 18:56 EDT
Investigating - Xcel Energy indicates that the power outages are still pending investigation. We will post regular updates as they become available.
Jul 26, 17:42 EDT
Ting Internet - Charlottesville, VA - Partial Outage
Resolved - This incident has been resolved.
Jul 26, 17:11 EDT
Monitoring - Service has been restored but continue to monitor the recent fix. If you still have trouble, please restart your equipment. If the issue persists, please reach out to support at 1-844-846-4994.
Jul 26, 15:38 EDT
Investigating - Ting Internet engineers are investigating reports of an outage impacting service for some customers in Charlottesville, VA. We will post further information and next steps here as soon as it becomes available.
Jul 26, 13:28 EDT

Jul 25, 2026

No incidents reported.

Jul 24, 2026

Service degradation in Holly springs, NC
Resolved - This incident has been resolved.
Jul 24, 21:38 EDT
Update - We are monitoring the recent fix. If you still have trouble, please restart your equipment. If the issue persists, please reach out to support at 1-844-846-4994.
Jul 24, 20:11 EDT
Update - We are still Monitoring the fix we have implemented. Please try to restart your equipment if you continue to have the issue.

Please test this fix out and reach out to 1-844-846-4994 if you continue to have an issue.
Jul 24, 18:58 EDT
Monitoring - We have replaced the defective equipment which we believe was the root cause of today's issue successfully and are monitoring the results.
Jul 24, 17:26 EDT
Update - Ting Internet engineers are replacing defective equipment which has failed and are actively working to restore normal service to customers impacted by a service degradation. Thank you for your patience.
Jul 24, 16:59 EDT
Identified - Ting Internet engineers are continuing to work resolving an issue causing service slowness for some customers in Holly Springs. We hope to have full resolution shortly, thanks for your patience.
Jul 24, 11:11 EDT
Investigating - Some users may be experiencing service interruptions. Our team is actively investigating the root cause, and we expect a resolution shortly. Thank you for your patience.
Jul 24, 08:19 EDT
Ting Internet - Scheduled Maintenance - Thornton, CO
Completed - The scheduled maintenance has been completed.
Jul 24, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 02:00 EDT
Scheduled - On Friday July 24th from Midnight to 06:00 MT our network partner is planning scheduled maintenance on a portion of the Ting Internet network in Thornton, CO.

Customers who are expected to be part of this maintenance have been contacted directly.

Affected customers will experience a brief service disruption during the maintenance window, after which service will be automatically restored.
Jul 23, 12:27 EDT

Jul 23, 2026

Simply Bits - Douglas Arizona - Service Outage
Resolved - The damaged cable has been cleaned and reseated. Our Network Partner has advised all service affecting alarms have cleared.
Splicing has been completed and all services should be fully restored. We continue to monitor our network and we are no longer seeing any service disruptions. If your internet is not working, please power cycle your Router and the Power over Ethernet Adapter that connected to your Router. Your internet connection should be restored once your equipment has completed rebooting.
Jul 23, 09:46 EDT
Monitoring - Our network partner in the Douglas area has completed repair of the broken fiber cable, and we are seeing customers service return. If services have not returned automatically, please perform a reboot of the power adapter for your SimplyBits equipment. If issues persist, please feel free to reach out to our support team.
Jul 22, 18:29 EDT
Identified - The cause of this issue has been isolated to a cable break for one of the main cables that provides internet to Douglas. We are investigating and Lumen, the owners of the impacted cable have technicians on site and are working to restore service as quickly as possible.
Jul 22, 09:57 EDT
Investigating - Simply Bits Internet engineers are investigating reports of an outage impacting service for customers in Douglas. We will post further information and next steps here as soon as it becomes available.
Jul 22, 05:36 EDT

Jul 22, 2026

Partial Outage in Colorado Springs, CO
Resolved - This incident has been resolved.
Jul 22, 13:44 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 22, 03:06 EDT
Investigating - We are currently investigating this issue.
Jul 22, 01:20 EDT

Jul 21, 2026

No incidents reported.

Jul 20, 2026

Ting Internet - Centennial, CO - Partial Outage
Resolved - This incident has been resolved.
Jul 20, 18:03 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 20, 17:23 EDT
Identified - Ting Internet engineers are investigating reports of an outage impacting service for some customers in Centennial, CO. We are actively working to resolve the issue and will post further information and next steps here as soon as it becomes available.
Jul 20, 16:52 EDT

Jul 19, 2026

No incidents reported.

Jul 18, 2026

Ting Internet - Partial Outage in Holly Springs, NC.
Resolved - This incident has been resolved.
Jul 18, 17:35 EDT
Monitoring - Our technicians have implemented a fix and we are currently monitoring the situation. If you find your service still offline, please power-cycle your router and Ting ONT.
Jul 17, 22:34 EDT
Update - We are continuing to work on a fix for this issue.
Jul 17, 21:07 EDT
Update - Ting Internet engineers have been able to restore service to a number of homes, and the final set of homes in the Crabwall Ct area are being worked on presently. We currently estimate restoration at approximately 10PM ET.
Jul 17, 17:14 EDT
Identified - Ting Internet engineers have investigated and determined there has been damage to our fiber lines by a third party.. We are determining the scope of the repair and will advise of an ETA as soon as possible.
Jul 17, 14:11 EDT
Investigating - We are investigating a partial outage impacting service for some of our Holly Springs, NC customers. We will provide additional information as it becomes available.
Jul 17, 11:16 EDT

Jul 17, 2026

Jul 16, 2026

SimplyBits - Outages Identified on 2 Towers (Loma Linda, Bigelow)
Resolved - This incident has been resolved.
Jul 16, 11:29 EDT
Monitoring - Both towers have been restored. If you are still experiencing issues after this outage, please restart your dish by unplugging its power adapter, and plugging it back into power afterwards. If you are still having issues with connection after a restart, please contact our support. Thank you!
Jul 16, 03:29 EDT
Update - Loma Linda tower has been restored, and with it 59 customers are back online. Our engineers are still working on the remaining outage at Bigelow tower. 21 customers still affected.
Jul 16, 02:15 EDT
Identified - We have identified that a lightning strike has taken out some crucial components of our tower. Our infrastructure team is working at restoring a router at Loma Linda and power distribution units at both affected sites. No ETR available as of yet
Jul 16, 01:29 EDT
Investigating - We are currently investigating an outage stemming from two of our towers on Mt. Lemmon - Loma Linda, and Bigelow, affecting approximately 80 customers. Our infrastructure team is on route to the affected towers. Service is fully offline for all customers connected to these towers at the moment.
Jul 16, 00:24 EDT

Jul 15, 2026

Partial Outage Charlottesville, VA - Sablewood Ln
Resolved - This incident has been resolved.
Jul 15, 12:25 EDT
Identified - Ting repair crews have re-spliced fiber to resolve an issue affecting a number of homes along Sablewood and Laconia Ln in Charlottesville VA. At this time all the homes on Laconia have recovered, but we have found broken fiber that will require a further repair work to resolve the issue to the homes on Sablewood.

Our repair crew will resume work at 6 AM tomorrow morning, and our apologies for the extended outage at these homes.

If you are in a different area of Charlottesville and are seeing service offline, please get in touch for regular troubleshooting at 1-844-846-4994. This outage is only affecting 4 homes on a single street at this point.
Jul 14, 18:16 EDT
Update - We are continuing to investigate this issue.
Jul 14, 17:01 EDT
Investigating - We are currently investigating this issue.
Jul 14, 14:27 EDT
Ting.com website - credit card updates
Resolved - This incident has been resolved.
Jul 15, 09:58 EDT
Identified - Ting Internet engineers are working to resolve an issue with the ting.com website and updating Credit Card information. We will provide a further update once the issue is resolved and the system is working normally.
Jul 14, 17:02 EDT
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