All Systems Operational

About This Site

We monitor all Ting services 24 hours a day, seven days a week. In the event of a service disruption, we'll post information here to keep you informed of the current status.

Uptime over the past 90 days. View historical uptime.
Arizona Operational
90 days ago
99.98 % uptime
Today
Tucson Operational
90 days ago
99.98 % uptime
Today
Catalina Operational
90 days ago
100.0 % uptime
Today
Amado Operational
90 days ago
100.0 % uptime
Today
Douglas Operational
90 days ago
100.0 % uptime
Today
Green Valley Operational
90 days ago
100.0 % uptime
Today
Marana Operational
90 days ago
100.0 % uptime
Today
Mt. Lemmon Operational
90 days ago
100.0 % uptime
Today
Nogales Operational
90 days ago
100.0 % uptime
Today
Oracle Operational
90 days ago
100.0 % uptime
Today
Oro Valley Operational
90 days ago
100.0 % uptime
Today
Rio Rico Operational
90 days ago
100.0 % uptime
Today
Sahuarita Operational
90 days ago
100.0 % uptime
Today
San Manuel Operational
90 days ago
99.77 % uptime
Today
Tubac Operational
90 days ago
100.0 % uptime
Today
Vail Operational
90 days ago
100.0 % uptime
Today
California Operational
90 days ago
99.99 % uptime
Today
Culver City, CA Operational
90 days ago
99.99 % uptime
Today
Encinitas, CA Operational
90 days ago
100.0 % uptime
Today
Fullerton, CA Operational
90 days ago
100.0 % uptime
Today
Solana Beach, CA Operational
90 days ago
100.0 % uptime
Today
Carlsbad, CA Operational
90 days ago
100.0 % uptime
Today
Laguna Woods Village Operational
90 days ago
99.95 % uptime
Today
Colorado Operational
90 days ago
99.94 % uptime
Today
Aspen, CO Operational
90 days ago
100.0 % uptime
Today
Basalt, CO Operational
90 days ago
100.0 % uptime
Today
Bayfield, CO Operational
90 days ago
100.0 % uptime
Today
Carbondale, CO Operational
90 days ago
100.0 % uptime
Today
Centennial, CO Operational
90 days ago
99.26 % uptime
Today
Colorado Springs, CO Operational
90 days ago
99.77 % uptime
Today
Cortez, CO Operational
90 days ago
100.0 % uptime
Today
De Beque, CO Operational
90 days ago
100.0 % uptime
Today
Dolores, CO Operational
90 days ago
100.0 % uptime
Today
Durango, CO Operational
90 days ago
100.0 % uptime
Today
Glenwood Springs, CO Operational
90 days ago
100.0 % uptime
Today
Greenwood Village, CO Operational
90 days ago
99.94 % uptime
Today
Grand Junction, CO Operational
90 days ago
100.0 % uptime
Today
New Castle, CO Operational
90 days ago
100.0 % uptime
Today
Parachute, CO Operational
90 days ago
100.0 % uptime
Today
Rifle, CO Operational
90 days ago
100.0 % uptime
Today
Silt, CO Operational
90 days ago
100.0 % uptime
Today
Willits, CO Operational
90 days ago
100.0 % uptime
Today
Thornton, CO Operational
90 days ago
100.0 % uptime
Today
Idaho Operational
90 days ago
100.0 % uptime
Today
Greater Sandpoint, ID Operational
90 days ago
100.0 % uptime
Today
Ponderay, ID Operational
90 days ago
100.0 % uptime
Today
Maryland Operational
90 days ago
100.0 % uptime
Today
Westminster, MD Operational
90 days ago
100.0 % uptime
Today
New Mexico Operational
90 days ago
100.0 % uptime
Today
Farmington, NM Operational
90 days ago
100.0 % uptime
Today
North Carolina Operational
90 days ago
99.55 % uptime
Today
Angiers, NC Operational
90 days ago
99.78 % uptime
Today
Fuquay-Varina, NC Operational
90 days ago
99.79 % uptime
Today
Holly Springs, NC Operational
90 days ago
99.05 % uptime
Today
Rolesville, NC Operational
90 days ago
99.14 % uptime
Today
Sanford, NC Operational
90 days ago
100.0 % uptime
Today
Wake Forest, NC Operational
90 days ago
99.52 % uptime
Today
Tennessee Operational
90 days ago
99.18 % uptime
Today
Memphis Operational
90 days ago
99.18 % uptime
Today
Virginia Operational
90 days ago
98.48 % uptime
Today
Charlottesville, VA Operational
90 days ago
96.96 % uptime
Today
Alexandria, VA Operational
90 days ago
99.99 % uptime
Today
Customer Support Operational
Ting Website, Shop & Your Account Operational
Shipping & Returns Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 11, 2026

No incidents reported today.

Jul 10, 2026
Ting Internet - Outage in Centennial, CO.
Resolved - All services affected by this outage have been restored.
Jul 10, 14:57 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 10, 14:56 EDT
Update - The bulk of the repairs here are completed and we are down to a single individual service still showing offline. Teams are still in the field working to resolve the final issue.
Jul 10, 11:38 EDT
Update - Our field repair crew is back on site and has already begun resplicing the remaining fiber strands. As splicing progresses, we expect service to be restored for the remaining affected customers. At this time, however, we do not have an estimated time for full service restoration.
Jul 10, 11:23 EDT
Update - Our field teams are pausing repair efforts for the evening. To ensure the safety of our crew, the team will resume work tomorrow morning. We will provide another update as soon as operations get underway. Thank you for your continued patience and understanding.
Jul 9, 23:34 EDT
Update - Service is back up for most of our customers as fiber splicing nears completion. We are still working to restore your service as quickly as possible.
Jul 9, 21:16 EDT
Update - Fiber splicing is now underway. We are actively monitoring the network and can confirm that we are seeing some customers services are being restored.
Jul 9, 19:51 EDT
Update - We are continuing to work on a fix for this issue.
Jul 9, 19:01 EDT
Update - Our repair crews have completed the damage assessment, and repair work is progressing. The current estimated time for full service restoration is 7:30 PM. We'll continue to provide updates as repairs progress. Thank you for your patience.
Jul 9, 16:41 EDT
Update - Teams are prepping to fix the fiber damage. ETR is 7:30 PM
Jul 9, 16:40 EDT
Identified - Our field repair crews have identified the damage and are currently assessing its extent. Once the assessment is complete, fiber re-splicing will begin. We'll provide an ETR as soon as one is available. Thank you for your patience.
Jul 9, 14:41 EDT
Investigating - We are currently investigating a service outage impacting some customers in the Centennial, CO market. Our team is working to identify the cause, and we will share updates as more information becomes available.
Jul 9, 12:28 EDT
Outage in Laguna Woods Village, CA
Resolved - This incident has been resolved.
Jul 10, 13:16 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 10, 12:59 EDT
Investigating - We are currently investigating a small group of customers offline. Please stand by as we will update as more information becomes available.

Thank you for your patience.
Jul 10, 12:36 EDT
Jul 9, 2026
Ting Internet - Outage in Charlottesville, VA.
Resolved - This incident has been resolved. If you are still experiencing issues, please reboot your router and fiber modem, and if issues persist, call support at 1-844-846-4994.
Jul 9, 12:05 EDT
Update - We are starting to see affected customers with their services restored. If you're still experiencing issues, please reboot your router and fiber ONT. We're continuing to monitor until all customers are back online. Thank you for your patience!
Jul 9, 08:24 EDT
Update - We are still working on the overnight maintenance and will continue to work on getting customers back online.

Please be patient while we continue to complete this repair from our overnight maintenance team. Thank you.
Jul 9, 07:14 EDT
Update - An emergency maintenance window is scheduled from Midnight to 7AM to remove and replace a section of mainline fiber. Customers who are part of this outage currently will be repaired as part of this overnight maintenance. Thank you for your patience.
Jul 8, 17:32 EDT
Update - The damaged cabling will need replacement, and there is a significant amount of work involved to replace and splice in so much cable. Our team is expecting to have to work overnight on this, and are expecting the work to run into the early morning tomorrow.
Jul 8, 13:06 EDT
Identified - We have identified the cause of the outage, it seems some third party has accidentally damaged the riser guard on a telephone pole downtown with our fiber cabling attached. Our field team are working on a solution now, but there is no ETA for resolution at this time.
Jul 8, 12:38 EDT
Investigating - We are currently investigating an issue impacting service for a small number of customers within our Charlottesville, VA market. We will provide more information as it becomes available.
Jul 8, 08:26 EDT
Ting Internet - Emergency Maintenance - Charlottesville, VA
Completed - The scheduled maintenance has been completed.
Jul 9, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 00:00 EDT
Scheduled - In Charlottesville, VA on Thursday July 9th from midnight to 7:00am ET, Ting Internet engineers will perform emergency maintenance to our network to remove and replace a section of mainline fiber which at risk of unplanned failure after a traffic accident downtown impacted a telephone pole.

During the maintenance window, Ting Internet services for some customers may be disrupted and then service will be automatically restored after the damaged section is replaced.

We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support
Jul 8, 16:40 EDT
Ting Internet - Fuquay-Varina, NC - Scheduled Maintenance (Sunset Forest)
Completed - The scheduled maintenance has been completed.
Jul 9, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 00:00 EDT
Scheduled - In Fuquay-Varina, NC on Thursday July 9th from midnight to 6:00am ET, Ting Internet engineers will perform scheduled maintenance to our network in the Fuquay-Varina, NC area (Sunset Forest neighborhood).

During the maintenance window, Ting Internet services for some customers may be briefly disrupted and then service will be automatically restored.

We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support
Jul 6, 14:48 EDT
Jul 8, 2026
Ting Internet - Outage in Fuquay-Varina, NC.
Resolved - This incident has been resolved.
Jul 8, 14:35 EDT
Monitoring - A fix has been implemented, and we are starting to see affected customers with their services restored. We will be monitoring the connections closely to ensure there are no further issues. Thank you for your patience.
Jul 8, 10:40 EDT
Investigating - We are investigating an issue impacting service for some of our Fuquay-Varina, NC customers. We will provide more information as it becomes available.
Jul 8, 10:02 EDT
Jul 7, 2026
Ting Internet Charlotteville - 64 University Way - Short emergency maintenance
Resolved - This incident has been resolved.
Jul 7, 12:21 EDT
Monitoring - This maintenance work has been completed.
Jul 7, 12:06 EDT
Investigating - We are performing a short maintenance that will affect a specific apartment complex in Charlottesville, VA. Residents there may see a rolling internet disconnection of 1-5 minutes, after which service will be restored automatically. No action is needed from residents, and our apologies for the inconvenience as we work to improve our network.
Jul 7, 11:37 EDT
Jul 6, 2026
Ting Internet - Memphis, TN - Partial Outage
Resolved - This incident has been resolved please power cycle your equipment if you are still experiencing issues. If you remain offline after performing a power cycle, please contact our support team at 1-844-846-4994
Jul 6, 21:52 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 6, 20:28 EDT
Update - The field team is deploying to the impacted area. Thank you for your continued patience.
Jul 6, 19:16 EDT
Investigating - Ting Internet engineers are investigating reports of an outage impacting service for some customers in Memphis, TN. We will post further information and next steps here as soon as it becomes available.
Jul 6, 18:13 EDT
Outage Centennial, CO
Resolved - This incident has been resolved.
Jul 6, 21:26 EDT
Monitoring - The remaining offline customers appear to be impacted by an ongoing power outage. Once power is fully restored, please power cycle your equipment if you are still experiencing issues. If you remain offline after performing a power cycle, please contact our support team at 1-844-846-4994
Jul 6, 20:23 EDT
Identified - The majority of our customer services are now back online. Our field teams remain on-site, actively working to resolve the issue for the remaining impacted customers. Thank you for your continued patience.
Jul 6, 18:55 EDT
Investigating - We are currently see customers service offline in Centennial, CO are investigating the issue
Jul 6, 17:10 EDT
Wake Forest NC outage
Resolved - This incident has been resolved.
Jul 6, 18:32 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 6, 11:47 EDT
Investigating - We are investigating an outage in Wake Forest affect approx 50 customers. We will update when have further information.
Jul 6, 11:22 EDT
Ting Internet - Service Outage in Charlottesville, VA Caused by Severe Weather and a Citywide Power Outage.
Resolved - This incident has been resolved.
Jul 6, 10:26 EDT
Update - We are aware of severe weather and a widespread power outage affecting the Charlottesville, VA area. As a result, some of our network equipment has lost power, impacting service for a significant number of customers.

Service is expected to be restored gradually as the local power utility restores electricity throughout the affected area. We are actively monitoring the situation and will provide updates as more information becomes available.

If you are still offline but have power, please power cycle your equipment. The Modem (ONT) mounted to the wall as well as your router.
Jul 5, 10:34 EDT
Identified - We are aware of severe weather and a widespread power outage affecting the Charlottesville, VA area. As a result, some of our network equipment has lost power, impacting service for a significant number of customers.

Service is expected to be restored gradually as the local power utility restores electricity throughout the affected area. We are actively monitoring the situation and will provide updates as more information becomes available.
Jul 4, 21:47 EDT
Wake Forest NC
Resolved - This incident has been resolved.
Jul 6, 10:26 EDT
Update - Due to heat warnings and other limitations, the ETA for repair on the final 7 services affected will be approx 11 AM EST Monday July 6.
Jul 5, 14:08 EDT
Identified - Our technician is on site and has started re-splicing some fibers. Services are coming up at this time.
Jul 5, 13:27 EDT
Investigating - We are seeing 9 customers offline in the Highgate area of Wake Forest. Our technicians are looking into the cause of this issue and we will update with more information when we have it.
Jul 5, 09:06 EDT
Jul 5, 2026
Jul 4, 2026
Ting Internet - Partial Outage in Charlottesville, VA.
Resolved - This incident has been resolved.
Jul 4, 21:36 EDT
Monitoring - A fix has been implemented, and we are starting to see affected customers with their services restored. If you are still experiencing problems, kindly reboot your router and fiber ONT. If the issue persists, please contact us at 1-844-846-4994 for further individual troubleshooting.
Jul 3, 23:09 EDT
Investigating - We are currently investigating an issue impacting service for a small number of customers within our Charlottesville, VA market. We will provide more information as it becomes available
Jul 3, 22:42 EDT
Jul 3, 2026
Jul 2, 2026
Ting Internet - Partial Outage in Charlottesville, VA.
Resolved - This incident has been resolved.
Jul 2, 12:02 EDT
Monitoring - Repairs related to this maintenance have been completed. All buildings in Eagle's Landing are back up. According to our systems a scattered group in the Jefferson Ridge Apartments may be offline, but in all cases the issue has been resolved by unplugging and re-plugging the fiber modem. If you are in Jefferson Ridge and this does not resolve your issue (or if you are otherwise still seeing service offline) please give us a call at 1-844-846-4994 so we can proceed with individual troubleshooting.
Jul 1, 18:06 EDT
Update - Ting engineers are still on site at Eagle's landing working to restore service to the remaining buildings offline. At present there are issues to buildings 235 and 192 but we are progressing towards restoration soon. We apologize for the inconvenience as work continues.
Jul 1, 16:59 EDT
Identified - At this time we have 3 buildings still offline in the Eagles Landing apartment complex, and engineers are on site working to restore service there.

Part of the repair caused a number of services in Jefferson Ridge apartments to drop offline briefly, and if you are still offline in that complex please power cycle your equipment by unplugging the ONT from power for 30 seconds and plugging it back in. Service has been restored in all cases so far once that has been done.
Jul 1, 13:22 EDT
Investigating - We are aware that a small number of customers remain offline following the scheduled overnight maintenance in Charlottesville, VA. Our field crews are still on site and are working as quickly as possible to restore service to all remaining affected customers. Thank you for your patience.
Jul 1, 08:25 EDT
Ting Internet - Fuquay-Varina, NC - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jul 2, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 00:00 EDT
Scheduled - In Fuquay-Varina, NC on Thursday July 2nd from midnight to 6:00am ET, Ting Internet engineers will perform scheduled maintenance to our network in the Fuquay-Varina, NC area.

During the maintenance window, Ting Internet services for some customers may be briefly disrupted and then service will be automatically restored.

We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support
Jun 29, 17:15 EDT
Jul 1, 2026
Ting Internet Charlottesville - Fiber relocation, 5th st ext [RESCHEDULED to Jun 30th->Jul 1st]
Completed - The scheduled maintenance has been completed.
Jul 1, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 00:00 EDT
Scheduled - Due to ongoing construction in the area, Ting techs will be working to relocate and re-splice fiber lines near 5th St extended on the night of 6/30 into 7/1 beginning at midnight. (Rescheduled from original date 6/23)

An overnight outage is expected for customers in Southwood, Oakhill Farms, Sunset Ave, and Sun Valley Dr, as well as the Five Row, Eagle's Landing and Jefferson Ridge apartments while fiber lines are cut and re-spliced to take a new path. Service will be restored automatically when splicing is complete.
Jun 10, 11:14 EDT
Jun 30, 2026

No incidents reported.

Jun 29, 2026

No incidents reported.

Jun 28, 2026
Ting Internet - Partial Outage in Wake Forest, NC.
Resolved - This incident has been resolved.
Jun 28, 14:53 EDT
Monitoring - Splice work has been completed and we are seeing the majority of the impacted customers recover and online. If you are still unable to get online please reach out to us for individual troubleshooting. We will continue to monitor for any residual issues for the remainder of the day.
Jun 28, 13:05 EDT
Identified - Our field team has identified two points of fiber damage, they are assessing the needs to prepare to deploy a repair to restore services impacted as soon as possible. We currently do not have an estimated time of repair due to the extent of the damage and work needed, we will provide further updates as points of repair are completed and an ETA as soon as one becomes available.
Jun 28, 10:52 EDT
Investigating - We are currently investigating a service issue impacting a group of enterprise customers in Wake Forest, NC. Our field technicians are en route to investigate, and we will provide updates as more information becomes available.
Jun 28, 06:26 EDT
Jun 27, 2026
Possible power issues in Holy Springs NC
Resolved - This has been confirmed to be power related. Closing this status.
Jun 27, 15:52 EDT
Investigating - We're seeing a large number of customers service affected in Holly Springs NC but it is looking like this is power related. We will keep an eye for any changes.
Jun 27, 15:18 EDT
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