Ting Internet - degraded performance in Rifle & Grand Junction
Update - We are still experiencing degraded service and intermittent connectivity issues affecting some customers in the Rifle/Grand Junction area. We have escalated a ticket to the upstream network partner that is the root cause of this problem. We will provide further updates as more becomes available to us.
Nov 26, 2025 - 10:47 EST
Identified - We are currently experiencing degraded service and intermittent connectivity issues affecting some customers in the Rifle/Grand Junction area. Our network partner is working to fix this issue, and we will provide updates as more information becomes available.
Nov 24, 2025 - 11:20 EST

About This Site

We monitor all Ting services 24 hours a day, seven days a week. In the event of a service disruption, we'll post information here to keep you informed of the current status.

Uptime over the past 90 days. View historical uptime.
Arizona Operational
90 days ago
99.86 % uptime
Today
Tucson Operational
90 days ago
98.12 % uptime
Today
Catalina Operational
90 days ago
100.0 % uptime
Today
Amado Operational
90 days ago
100.0 % uptime
Today
Douglas Operational
90 days ago
100.0 % uptime
Today
Green Valley Operational
90 days ago
100.0 % uptime
Today
Marana Operational
90 days ago
100.0 % uptime
Today
Mt. Lemmon Operational
90 days ago
100.0 % uptime
Today
Nogales Operational
90 days ago
100.0 % uptime
Today
Oracle Operational
90 days ago
100.0 % uptime
Today
Oro Valley Operational
90 days ago
100.0 % uptime
Today
Rio Rico Operational
90 days ago
99.85 % uptime
Today
Sahuarita Operational
90 days ago
100.0 % uptime
Today
San Manuel Operational
90 days ago
100.0 % uptime
Today
Tubac Operational
90 days ago
100.0 % uptime
Today
Vail Operational
90 days ago
99.93 % uptime
Today
California Operational
90 days ago
99.89 % uptime
Today
Culver City, CA Operational
90 days ago
99.93 % uptime
Today
Encinitas, CA Operational
90 days ago
100.0 % uptime
Today
Fullerton, CA Operational
90 days ago
100.0 % uptime
Today
Solana Beach, CA Operational
90 days ago
100.0 % uptime
Today
Carlsbad, CA Operational
90 days ago
100.0 % uptime
Today
Laguna Woods Village Operational
90 days ago
99.41 % uptime
Today
Colorado Degraded Performance
90 days ago
99.88 % uptime
Today
Aspen, CO Operational
90 days ago
100.0 % uptime
Today
Basalt, CO Operational
90 days ago
100.0 % uptime
Today
Bayfield, CO Operational
90 days ago
100.0 % uptime
Today
Carbondale, CO Operational
90 days ago
100.0 % uptime
Today
Centennial, CO Operational
90 days ago
99.73 % uptime
Today
Colorado Springs, CO Operational
90 days ago
99.97 % uptime
Today
Cortez, CO Operational
90 days ago
100.0 % uptime
Today
De Beque, CO Operational
90 days ago
100.0 % uptime
Today
Dolores, CO Operational
90 days ago
100.0 % uptime
Today
Durango, CO Operational
90 days ago
100.0 % uptime
Today
Glenwood Springs, CO Operational
90 days ago
100.0 % uptime
Today
Greenwood Village, CO Operational
90 days ago
99.84 % uptime
Today
Grand Junction, CO Operational
90 days ago
99.65 % uptime
Today
New Castle, CO Operational
90 days ago
100.0 % uptime
Today
Parachute, CO Operational
90 days ago
100.0 % uptime
Today
Rifle, CO Degraded Performance
90 days ago
100.0 % uptime
Today
Silt, CO Operational
90 days ago
99.93 % uptime
Today
Willits, CO Operational
90 days ago
100.0 % uptime
Today
Thornton, CO Operational
90 days ago
98.14 % uptime
Today
Idaho Operational
90 days ago
100.0 % uptime
Today
Greater Sandpoint, ID Operational
90 days ago
100.0 % uptime
Today
Ponderay, ID Operational
90 days ago
100.0 % uptime
Today
Maryland Operational
90 days ago
100.0 % uptime
Today
Westminster, MD Operational
90 days ago
100.0 % uptime
Today
New Mexico Operational
90 days ago
99.71 % uptime
Today
Farmington, NM Operational
90 days ago
99.71 % uptime
Today
North Carolina Operational
90 days ago
99.85 % uptime
Today
Angiers, NC Operational
90 days ago
100.0 % uptime
Today
Fuquay-Varina, NC Operational
90 days ago
99.27 % uptime
Today
Holly Springs, NC Operational
90 days ago
99.95 % uptime
Today
Rolesville, NC Operational
90 days ago
100.0 % uptime
Today
Sanford, NC Operational
90 days ago
99.93 % uptime
Today
Wake Forest, NC Operational
90 days ago
99.93 % uptime
Today
Tennessee Operational
90 days ago
99.23 % uptime
Today
Memphis Operational
90 days ago
99.23 % uptime
Today
Virginia Operational
90 days ago
99.93 % uptime
Today
Charlottesville, VA Operational
90 days ago
99.86 % uptime
Today
Alexandria, VA Operational
90 days ago
100.0 % uptime
Today
Customer Support Operational
Ting Website, Shop & Your Account Operational
Shipping & Returns Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Ting Internet - North-East Colorado Springs, CO - Scheduled Maintenance Dec 2, 2025 02:00-09:00 EST

On Tuesday December 2nd from Midnight to 06:00 MST we're planning maintenance on the Ting Internet network in North-East Colorado Springs, CO to repair fiber connections and improve capacity.

Customers who are expected to be part of this maintenance will be contacted directly.

During the maintenance window, Ting Internet services for those customers will briefly disrupted. We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 or visit https://ting.com/support
Posted on Nov 24, 2025 - 18:48 EST
Nov 30, 2025

No incidents reported today.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025
Laguna Woods Village Outage
Resolved - This incident is now resolved. If customers are still experiencing issues with your internet service, please power cycle your equipment (turn it off and back on).
If your internet service is not restored after power cycling your equipment, please contact our internet support team at 1-844-846-4994 for further assistance.
Nov 26, 13:50 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 25, 22:02 EST
Update - We are continuing to investigate this issue.
Nov 25, 20:42 EST
Update - We are still trying to isolate the issue causing the outage. Please power cycle your equipment if you are offline. If it is still offline, we are continuing to isolate the issue and hope to resolve it quickly.

Thank you for your patience.
Nov 25, 17:29 EST
Investigating - We are experiencing a small outage in Laguna Woods Village affecting roughly 15 customers. We are still investigating the cause at this time and will add updates when able.
Nov 25, 14:21 EST
Nov 25, 2025
Ting Internet - Charlottesville, VA - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 25, 03:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 01:00 EST
Scheduled - On Tuesday November 25th from 1:00 to 3:00 AM, Ting Internet engineers will perform scheduled maintenance work on part of our network in Charlottesville, VA for a small number of customers who have been contacted directly.

During the maintenance window, Ting Internet services for those customers will briefly disrupted. We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 or visit https://ting.com/support
Nov 24, 11:56 EST
Ting Internet - Partial Outage in Laguna Woods CA.
Resolved - This incident has been resolved.
Nov 25, 00:55 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 24, 17:08 EST
Investigating - We are investigating an issue impacting service for some of our Laguna Woods, CA, customers. We will provide more information as it becomes available.
Nov 24, 14:41 EST
Nov 24, 2025
Partial Outage - Grand Junction, CO
Resolved - This incident will be taken down for duplicate purposes. Please see the latest update for more information. Thank you.
Nov 24, 11:25 EST
Identified - We have identified in the Grand Junction area the cause of some intermittent connectivity through our upstream vendor partner, Lumen and customers in this region may see service connectivity issues as a result. We will update once we have an update with our vendor partner on an estimated time of repair and resolution.
Nov 24, 11:23 EST
Outage in Greenwood Village, CO
Resolved - Currently looks like the issue has been resolved and customers are now back online.

Thank you for your understanding while we were able to get service restored.
Nov 24, 07:48 EST
Identified - We are currently looking to resolve issues in the nearby area that caused the outage.

Please stand by while we implement a fix and more information becomes available.
Nov 24, 07:36 EST
Investigating - We are currently investigating an outage impacting Greenwood Village, CO where some customers appear to be offline.

Please stand by for us to post updates as more information becomes available.
Nov 24, 04:24 EST
Nov 23, 2025

No incidents reported.

Nov 22, 2025
Ting Internet -Sanford, NC - Partial Outage
Resolved - This incident has been resolved.
Nov 22, 21:33 EST
Monitoring - Service has been restored for the majority of affected areas. If you're still experiencing connectivity problems, please try rebooting your router and fiber ONT. If the issue persists, feel free to contact our support team at 1-844-846-4994 for further assistance.
Nov 22, 18:58 EST
Identified - Our field techs have identified the problem and are currently working on the repair. No ETA at this time.
Nov 22, 16:09 EST
Investigating - Ting Internet engineers are investigating reports of an outage impacting service for some customers in Sanford, NC. We will post further information and next steps here as soon as it becomes available.
Nov 22, 14:14 EST
Charlottesville VA Outage
Resolved - This incident has been resolved.
Nov 22, 21:33 EST
Monitoring - Service has been restored for the majority of affected areas. If you're still experiencing connectivity problems, please try rebooting your router and fiber ONT. If the issue persists, feel free to contact our support team at 1-844-846-4994 for further assistance.
Nov 22, 19:45 EST
Update - Our field techs are still investigating but this outage may have been caused by a power outage area of our equipment. Will update further when we can confirm. No ETA at this time.
Nov 22, 16:34 EST
Investigating - Ting Internet engineers are investigating reports of an outage impacting service for some customers in Charlottesville, VA. We will post further information and next steps here as soon as it becomes available.
Nov 22, 16:07 EST
Nov 21, 2025
Ting Internet - Partial Outage in Rifle & Grand Junction
Resolved - This incident has been resolved.
Nov 21, 14:02 EST
Monitoring - A fix has been implemented, and the issue has been resolved. At this time we see all network links are now back online and fully restored. If you continue to experience any problems, please contact us at 1-844-846-4994 so we can assist with individual troubleshooting.
Nov 21, 08:40 EST
Update - We are continuing to work on a fix for this issue
Nov 20, 22:02 EST
Identified - Lumen has acknowledged an issue on their side between Grand Junction and Denver and are continuing to investigate the issue
Nov 20, 20:18 EST
Update - We are continuing to investigate this issue, thank you
Nov 20, 18:37 EST
Investigating - We are currently investigating degraded service and intermittent connectivity issues affecting some customers in the Rifle/Grand Junction area. Our team is working to identify the cause, and we will provide updates as more information becomes available.
Nov 20, 16:22 EST
Nov 20, 2025
Nov 19, 2025

No incidents reported.

Nov 18, 2025

No incidents reported.

Nov 17, 2025
Minor outage in Wake Forest NC
Resolved - This incident has been resolved.
Nov 17, 15:08 EST
Monitoring - All affected customers should now be back online. We will monitor this situation for another couple of hours.
Nov 17, 13:04 EST
Identified - The cause of this issue has been identified and field techs are in route. Current ETA for repair is approx 3PM EST
Nov 17, 12:42 EST
Investigating - We are seeing a very small outage in Wake Forest NC affecting less than 10 customers. We are currently investigating the cause.
Nov 17, 12:16 EST
Nov 16, 2025

No incidents reported.

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