All Systems Operational

About This Site

We monitor all Ting services 24 hours a day, seven days a week. In the event of a service disruption, we'll post information here to keep you informed of the current status.

Arizona Operational
90 days ago
99.58 % uptime
Today
Tucson Operational
90 days ago
98.17 % uptime
Today
Catalina Operational
90 days ago
100.0 % uptime
Today
Amado Operational
90 days ago
100.0 % uptime
Today
Douglas Operational
90 days ago
100.0 % uptime
Today
Green Valley Operational
90 days ago
100.0 % uptime
Today
Marana Operational
90 days ago
100.0 % uptime
Today
Mt. Lemmon Operational
90 days ago
95.61 % uptime
Today
Nogales Operational
90 days ago
100.0 % uptime
Today
Oracle Operational
90 days ago
100.0 % uptime
Today
Oro Valley Operational
90 days ago
100.0 % uptime
Today
Rio Rico Operational
90 days ago
100.0 % uptime
Today
Sahuarita Operational
90 days ago
100.0 % uptime
Today
San Manuel Operational
90 days ago
100.0 % uptime
Today
Tubac Operational
90 days ago
100.0 % uptime
Today
Vail Operational
90 days ago
100.0 % uptime
Today
California Operational
90 days ago
99.65 % uptime
Today
Culver City, CA Operational
90 days ago
99.96 % uptime
Today
Encinitas, CA Operational
90 days ago
100.0 % uptime
Today
Fullerton, CA Operational
90 days ago
100.0 % uptime
Today
Solana Beach, CA Operational
90 days ago
100.0 % uptime
Today
Carlsbad, CA Operational
90 days ago
99.99 % uptime
Today
Laguna Woods Village Operational
90 days ago
97.99 % uptime
Today
Colorado Operational
90 days ago
99.99 % uptime
Today
Aspen, CO Operational
90 days ago
100.0 % uptime
Today
Basalt, CO Operational
90 days ago
100.0 % uptime
Today
Bayfield, CO Operational
90 days ago
100.0 % uptime
Today
Carbondale, CO Operational
90 days ago
100.0 % uptime
Today
Centennial, CO Operational
90 days ago
99.99 % uptime
Today
Colorado Springs, CO Operational
90 days ago
100.0 % uptime
Today
Cortez, CO Operational
90 days ago
100.0 % uptime
Today
De Beque, CO Operational
90 days ago
100.0 % uptime
Today
Dolores, CO Operational
90 days ago
100.0 % uptime
Today
Durango, CO Operational
90 days ago
100.0 % uptime
Today
Glenwood Springs, CO Operational
90 days ago
100.0 % uptime
Today
Greenwood Village, CO Operational
90 days ago
99.84 % uptime
Today
Grand Junction, CO Operational
90 days ago
100.0 % uptime
Today
New Castle, CO Operational
90 days ago
100.0 % uptime
Today
Parachute, CO Operational
90 days ago
100.0 % uptime
Today
Rifle, CO Operational
90 days ago
100.0 % uptime
Today
Silt, CO Operational
90 days ago
99.97 % uptime
Today
Willits, CO Operational
90 days ago
100.0 % uptime
Today
Thornton, CO Operational
90 days ago
100.0 % uptime
Today
Idaho Operational
90 days ago
100.0 % uptime
Today
Greater Sandpoint, ID Operational
90 days ago
100.0 % uptime
Today
Ponderay, ID Operational
90 days ago
100.0 % uptime
Today
Maryland Operational
90 days ago
100.0 % uptime
Today
Westminster, MD Operational
90 days ago
100.0 % uptime
Today
New Mexico Operational
90 days ago
100.0 % uptime
Today
Farmington, NM Operational
90 days ago
100.0 % uptime
Today
North Carolina Operational
90 days ago
99.87 % uptime
Today
Angiers, NC Operational
90 days ago
100.0 % uptime
Today
Fuquay-Varina, NC Operational
90 days ago
99.68 % uptime
Today
Holly Springs, NC Operational
90 days ago
99.95 % uptime
Today
Rolesville, NC Operational
90 days ago
99.75 % uptime
Today
Sanford, NC Operational
90 days ago
99.93 % uptime
Today
Wake Forest, NC Operational
90 days ago
99.89 % uptime
Today
Tennessee Operational
90 days ago
98.26 % uptime
Today
Memphis Operational
90 days ago
98.26 % uptime
Today
Virginia Operational
90 days ago
99.7 % uptime
Today
Charlottesville, VA Operational
90 days ago
99.4 % uptime
Today
Alexandria, VA Operational
90 days ago
100.0 % uptime
Today
Customer Support Operational
Ting Website, Shop & Your Account Operational
Shipping & Returns Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jan 24, 2026

No incidents reported today.

Jan 23, 2026
Completed - The scheduled maintenance has been completed.
Jan 23, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 05:00 EST
Scheduled - Ting Internet / Simplybits engineers will be performing maintenance to update firmware on our equipment on Friday January 23rd, 3:00AM - 5:00AM Mountain Standard Time.

During this maintenance, some customers may experience a brief service disruption after which connections will automatically be restored. We will be working hard to ensure any downtime is as minimal as possible.

Jan 22, 12:03 EST
Jan 22, 2026
Resolved - This incident has been resolved.
Jan 22, 17:34 EST
Identified - We have identified a sector of our tower on Mount Bigelow Rd that is currently offline which is affecting service for 8 customers. Our infrastructure team is unable to access this tower due to blocked access - US forest service is performing controlled burns in this area. These customers will have services restored once we re-gain access.
Jan 9, 13:56 EST
Resolved - The repairs have been completed and service has been restored. If you are experiencing any issues at this time, please contact our Support team at 1-844-846-4994 for assistance.
Jan 22, 17:01 EST
Monitoring - The fiber repairs have completed and we are monitoring for any further issues. Thank you for your patience.
Jan 22, 15:41 EST
Update - Repairs are nearly finished, and most customers are already back in service.
Jan 22, 15:06 EST
Update - Our splicing team reports work is progressing well, with most customers back online already. The ETR for full restoration is 3PM.
Jan 22, 13:19 EST
Update - Our splicing team reports work is progressing well, with some customers back online already. At this time the ETR for full completion is 3PM. We will provide a further progress update by 1PM.
Jan 22, 11:28 EST
Update - Our crews have repaired some portions of the fiber damage, as result some customers may be coming online shortly. Crews will be continuing to work diligently to restore service for the remaining impacted area. We currently expect repairs to be completed by 1 p.m. EST. Thank you for your patience.
Jan 22, 09:09 EST
Update - Our crews are continuing to splice repairs. Due to the extent of damaged fiber strands, splicing will take longer than initially estimated. Our latest estimated time of repair is 10a.m. EST.
Jan 22, 08:23 EST
Update - Our crews have identified substantial damage to our fiber infrastructure and has affected more customers than at first suspected. Crews will be working through the night to restore service. We currently expect service to be restored by 6 a.m. EST. Thank you for your patience
Jan 21, 23:18 EST
Update - We are continuing to work on a fix for this issue.
Jan 21, 22:32 EST
Identified - The issue has been identified and a fix is being implemented.
Jan 21, 22:03 EST
Update - Technicians are onsite and are investigating, thank you for your patience
Jan 21, 21:31 EST
Update - We are continuing to investigate this issue.
Jan 21, 20:30 EST
Investigating - We are seeing a number of our customers offline in the Wertland St area of Charlottesville and are investigating the issue
Jan 21, 19:30 EST
Resolved - This incident has been resolved.
Jan 22, 12:01 EST
Monitoring - Splicing work has been completed, and all services are back online. Most services were restored as of an hour ago, but a few remaining circuits took additional time to remedy. If you are still seeing issues with your internet service, give us a call at 1-844-846-4994 so we can proceed with individual troubleshooting.
Jan 21, 19:50 EST
Update - Splicing work is still in progress. Many services have recovered but may go down again temporarily as we work to finish the repairs. Once we have full recovery it will state so here.
Jan 21, 17:09 EST
Update - Fiber splicing and repair has begun, with a current estimated time of repair of 6:00 pm. Several fiber drops were damaged and some lines may need to be re-blown; that estimate includes the work regarding those.
Jan 21, 15:58 EST
Update - We are continuing to work on a fix for this issue.
Jan 21, 15:13 EST
Identified - The issue has been identified and a fix is being implemented.
Jan 21, 14:11 EST
Investigating - We are investigating suspected fiber damage affecting homes on and near near Cala Lilly Ln / Torry Hill Ct in Wake Forest, North Carolina. As of this writing Ting team members are en route to survey the specifics of the damage then begin repair work ASAP. An ETR is not yet available as it depends on the severity and location of the strike. More information will be posted here as soon as it becomes available from our field team.
Jan 21, 13:05 EST
Completed - The scheduled maintenance has been completed.
Jan 22, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 05:00 EST
Scheduled - Ting Internet / Simplybits engineers will be performing maintenance to update firmware on our equipment on Thursday January 22nd, 3:00AM - 5:00AM Mountain Standard Time.

During this maintenance, some customers may experience a brief service disruption after which connections will automatically be restored. We will be working hard to ensure any downtime is as minimal as possible.

Jan 21, 15:12 EST
Completed - The scheduled maintenance has been completed.
Jan 22, 03:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 00:00 EST
Scheduled - On Thursday January 22nd from Midnight to 3:00AM ET, Ting will be performing maintenance on our website. During this maintenance window, the Ting.com website including account management and order placement may be temporarily unavailable.

Ting Internet service is not impacted by this maintenance and will continue to operate normally.

Jan 21, 12:14 EST
Jan 21, 2026
Resolved - This incident has been resolved.
Jan 21, 09:23 EST
Update - All customer should be back up but if you continue to have issues please give us a call at our support number 1-844-846-4994.

We will continue to monitor everything on this side here.

Thank you for your patience as we continue to monitor the hopefully resolved fully outage.

Jan 20, 22:13 EST
Update - We are continuing to monitor for any further issues.
Jan 20, 21:13 EST
Update - All customer should be back up but if you continue to have issues please give us a call at our support number 1-844-846-4994.

We will continue to monitor everything on this side here.

Thank you for your patience as we continue to monitor the hopefully resolved fully outage.

Jan 20, 20:19 EST
Update - Currently the fix should have internet back up but further work is being investigated to ensure a high quality repair is completed. Please be advised that we will continue to monitor this and update any further information through this page.

Thank you for your continued patience while we continue to monitor the repair.

Jan 20, 19:08 EST
Monitoring - Field Operations has advised that a fix has been implemented, and service is gradually being restored. We are continuing to monitor the situation until all customers are fully back online. Thank you for your patience.
Jan 20, 16:35 EST
Update - We are continuing to work to resolve the issue and restore service as quickly as possible. Additional updates will be provided as more information becomes available. Thank you for your patience.
Jan 20, 15:41 EST
Update - We are continuing to work on a fix for this issue.
Jan 20, 14:25 EST
Update - At this time, there is currently no estimated time for restoration. Field technicians have been assigned and are actively working to repair the damaged fiber. Updates will be shared as they become available. Thank you for your patience and understanding.
Jan 20, 12:59 EST
Identified - The affected section of fiber has been located, and a repair dispatch has been initiated to restore service as quickly as possible. Crews are working to create and execute a repair plan. We will continue to provide updates as more information becomes available.
Jan 20, 10:32 EST
Update - We are continuing to investigate this issue.
Jan 20, 09:34 EST
Update - We are continuing to investigate this issue.
Jan 20, 09:32 EST
Update - Our engineers have determined that there has been a fiber cut and are locating the damage now to create a plan for repairs. Further updates to come.
Jan 20, 09:29 EST
Investigating - We are currently investigating an issue in our Memphis market. We will provide updates as we receive them from our engineers.
Jan 20, 09:07 EST
Completed - The scheduled maintenance has been completed.
Jan 21, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 05:00 EST
Scheduled - Ting Internet / Simplybits engineers will be performing maintenance to update firmware on our equipment on Wednesday January 21st, 3:00AM - 5:00AM Mountain Standard Time.

During this maintenance, some customers may experience a brief service disruption after which connections will automatically be restored. We will be working hard to ensure any downtime is as minimal as possible.

Jan 19, 19:09 EST
Completed - The scheduled maintenance has been completed.
Jan 21, 06:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 04:00 EST
Scheduled - In Holly Springs, NC, on Wednesday January 21st from 04:00AM to 06:00AM ET, Ting Internet engineers will perform scheduled maintenance on our network in the Oak Hall neighborhood.

During the maintenance window, Ting Internet services for some customers will briefly disrupted and then service will be automatically restored. We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://www.ting.com/contact-us

Jan 20, 15:11 EST
Completed - The scheduled maintenance has been completed.
Jan 21, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 00:30 EST
Scheduled - In Memphis, on 1/21/2026 from 12:30am est to 6:00am est, Engineers in our Memphis partner market will perform scheduled maintenance on our network to upgrade firmware on our equipment.

During the maintenance window, Ting Internet services for some customers will briefly disrupted as updates are applied and then service will be automatically restored. We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://ting.com/support

Jan 13, 15:30 EST
Jan 20, 2026
Resolved - This incident has been resolved.
Jan 20, 15:12 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 20, 14:14 EST
Update - We are continuing to investigate this issue.
Jan 20, 13:37 EST
Investigating - We are currently experiencing a widespread service interruption affecting a large number of customers in the Laguna Woods Village area. Our engineering team is aware of the issue and is actively investigating to restore service as quickly as possible. We apologize for this disruption and thank you for your patience.
Jan 20, 13:36 EST
Completed - The scheduled maintenance has been completed.
Jan 20, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 05:00 EST
Scheduled - Ting Internet / Simplybits engineers will be performing maintenance to update firmware on our equipment on Tuesday January 20th, 3:00AM - 5:00AM Mountain Standard Time.

During this maintenance, customers may experience a brief service disruption after which connections will automatically be restored. We will be working hard to ensure any downtime is as minimal as possible.

Jan 19, 19:06 EST
Completed - The scheduled maintenance has been completed.
Jan 20, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 04:00 EST
Scheduled - In Holly Springs, NC, on Tuesday January 20th from 04:00AM to 06:00AM ET, Ting Internet engineers will perform scheduled maintenance on our network in the Oak Hall neighborhood.

During the maintenance window, Ting Internet services for some customers will briefly disrupted and then service will be automatically restored. We'll be working hard to ensure the downtime is as minimal as possible. If you have any questions, please contact us at 1-844-846-4994 (Available 24/7) or visit https://www.ting.com/contact-us

Jan 16, 12:05 EST
Jan 19, 2026
Resolved - This incident has been resolved.
Jan 19, 15:06 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 19, 11:25 EST
Update - Ting Internet engineers are actively engaged to resolve an ongoing power issue affecting our equipment in Laguna Woods Village.

We are working to restore service as quickly as possible. Thank you for your patience.

Jan 19, 10:11 EST
Identified - We are currently experiencing a service outage affecting some customers in Laguna Woods, CA. This issue appears to be related to ongoing power problems impacting our network cabinets. We are actively investigating and will provide additional updates as they become available.
Jan 19, 08:22 EST
Resolved - This incident has been resolved.
Jan 19, 03:45 EST
Monitoring - There was a power failure upstream from Ting which caused an interruption of service with ting and our valued customers. It appears that power issue has been fixed. Please restart your service if you continue to see any issues with your home service. If you are still offline please contact our support number 1-844-846-4994.

Thank you for your patience while we investigated the issue.

Jan 19, 03:19 EST
Investigating - We are currently looking into an outage in Laguna Woods, CA. We know that a connection upstream has been impacted but not what the full extent of it is currently. We will post updates as new information becomes available.

Thank you for your patience while we investigate the outage and the impact to our customers.

Jan 19, 02:48 EST
Jan 18, 2026
Resolved - Service has been restored to the customers in the N Stone Ave area. If you are not seeing service restoration, please power cycle your Simply Bits-supplied equipment along with any routers attached. If you continue to experience trouble connecting, please reach out to our team at (520) 545-0333.
Jan 18, 19:32 EST
Investigating - We have identified a sector of our tower near N Stone Ave that is currently offline which is affecting service for some customers. We are investigating the cause of the interruption and will update as information is available.
Jan 18, 18:16 EST
Jan 17, 2026

No incidents reported.

Jan 16, 2026
Completed - The scheduled maintenance has been completed.
Jan 16, 04:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 00:30 EST
Scheduled - In Memphis, on 1/16/2026 from 12:30am est to 4:00am est, Engineers in our Memphis partner market will perform scheduled maintenance work on our network.

Work performed in this maintenance should not be customer impacting. If you have any questions, please contact us at 1-844-846-4994 or visit https://ting.com/support

Jan 16, 00:30 EST
Jan 15, 2026
Resolved - This incident has been resolved.
Jan 15, 15:28 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 15, 13:52 EST
Identified - Ting Internet engineers are investigating reports of an outage impacting service for some customers in the La Costa Valley neighborhood of Carlsbad, CA. We will post further information and next steps here as soon as it becomes available.
Jan 15, 13:10 EST
Jan 14, 2026
Resolved - The outage has been resolved. If customers are still having an issue, we encourage them to restart their devices to reconnect to the network. We sincerely apologize for the disruption.
Jan 14, 23:55 EST
Identified - Ting's network Partner has informed Ting that mobile customers may experience issues making voice calls and may see "SOS" instead of a 4G/5G connection. Data service may also be intermittently impacted. Our Network Partner is working to resolve the issue.
Jan 14, 15:46 EST
Jan 13, 2026
Resolved - This incident has been resolved.
Jan 13, 21:45 EST
Monitoring - We have resolved a power equipment failure by replacing a part which caused the outage. Our monitoring is showing a full restoration of service at this time. Thank you for your patience.
Jan 13, 13:45 EST
Update - Ting technicians are on site at our data center and working with our equipment vendor to troubleshoot the problem. Thank you for your patience while we work to restore service.
Jan 13, 13:05 EST
Identified - Ting technicians are on the way to our local data center to investigate our equipment and determine next steps for resolving the outage. We will post further information as soon as it becomes available.
Jan 13, 11:56 EST
Investigating - Ting Internet engineers are investigating reports of an outage impacting service for some customers in Culver City, CA. We will post further information and next steps here as soon as it becomes available.
Jan 13, 10:55 EST
Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.