Ting Internet - Rolesville, NC - Partial Outage
Monitoring - Fiber repairs are complete, and service has been fully restored. If your internet doesn't reconnect automatically, please power cycle your equipment. Call support at 1-844-846-4994 for further assistance. Thank you for your patience
May 05, 2026 - 19:07 EDT
Update - Restoration efforts continue, with most services repaired at this point. Our team is still in the area working to restore service to the final few homes still offline.
May 05, 2026 - 18:23 EDT
Update - Restoration efforts are underway for all remaining customers. We expect service to be fully restored by 8:00 PM EST
May 05, 2026 - 17:09 EDT
Identified - Most of the affected customers are back online at this time. We are still working to reestablish connections on the remaining affected customers.
May 05, 2026 - 15:57 EDT
Monitoring - Most of the affected customers are back online at this time. We are working separately with the 3 that are not. We will monitor this for a time before closing.
May 05, 2026 - 15:55 EDT
Update - Our field team has been able to complete repairs to a majority of the customers affected already. Work is ongoing to restore service from the mainline cut which impacted the area.

A few customer home connections from the mainline fiber to their homes will need to be replaced as well and they are expected to take longer. We will provide updates as information becomes available.
May 05, 2026 - 14:56 EDT
Identified - Our field techs have discovered a damaged fiber bundle leading to this outage. They are onsite and will begin repairs. A rough ETA of 5 PM EST is in place for most of the damage. Some repairs may exceed this time frame. We will update with more info as it becomes available.
May 05, 2026 - 12:51 EDT
Update - Ting Internet engineers are on the way to the Cedar Lakes area in Rolesville to investigate a potential fiber cut in the area. We will provide further updates once available.
May 05, 2026 - 10:53 EDT
Investigating - Ting Internet engineers are investigating reports of an outage impacting service for some customers in Rolesville, NC. We will post further information and next steps here as soon as it becomes available.
May 05, 2026 - 10:18 EDT

About This Site

We monitor all Ting services 24 hours a day, seven days a week. In the event of a service disruption, we'll post information here to keep you informed of the current status.

Uptime over the past 90 days. View historical uptime.
Arizona Operational
90 days ago
99.95 % uptime
Today
Tucson Operational
90 days ago
99.33 % uptime
Today
Catalina Operational
90 days ago
100.0 % uptime
Today
Amado Operational
90 days ago
100.0 % uptime
Today
Douglas Operational
90 days ago
100.0 % uptime
Today
Green Valley Operational
90 days ago
100.0 % uptime
Today
Marana Operational
90 days ago
100.0 % uptime
Today
Mt. Lemmon Operational
90 days ago
100.0 % uptime
Today
Nogales Operational
90 days ago
100.0 % uptime
Today
Oracle Operational
90 days ago
100.0 % uptime
Today
Oro Valley Operational
90 days ago
100.0 % uptime
Today
Rio Rico Operational
90 days ago
100.0 % uptime
Today
Sahuarita Operational
90 days ago
100.0 % uptime
Today
San Manuel Operational
90 days ago
100.0 % uptime
Today
Tubac Operational
90 days ago
100.0 % uptime
Today
Vail Operational
90 days ago
99.97 % uptime
Today
California Operational
90 days ago
99.85 % uptime
Today
Culver City, CA Operational
90 days ago
99.59 % uptime
Today
Encinitas, CA Operational
90 days ago
99.84 % uptime
Today
Fullerton, CA Operational
90 days ago
100.0 % uptime
Today
Solana Beach, CA Operational
90 days ago
100.0 % uptime
Today
Carlsbad, CA Operational
90 days ago
100.0 % uptime
Today
Laguna Woods Village Operational
90 days ago
99.7 % uptime
Today
Colorado Operational
90 days ago
99.98 % uptime
Today
Aspen, CO Operational
90 days ago
100.0 % uptime
Today
Basalt, CO Operational
90 days ago
100.0 % uptime
Today
Bayfield, CO Operational
90 days ago
100.0 % uptime
Today
Carbondale, CO Operational
90 days ago
100.0 % uptime
Today
Centennial, CO Operational
90 days ago
100.0 % uptime
Today
Colorado Springs, CO Operational
90 days ago
99.85 % uptime
Today
Cortez, CO Operational
90 days ago
100.0 % uptime
Today
De Beque, CO Operational
90 days ago
100.0 % uptime
Today
Dolores, CO Operational
90 days ago
100.0 % uptime
Today
Durango, CO Operational
90 days ago
100.0 % uptime
Today
Glenwood Springs, CO Operational
90 days ago
100.0 % uptime
Today
Greenwood Village, CO Operational
90 days ago
99.94 % uptime
Today
Grand Junction, CO Operational
90 days ago
100.0 % uptime
Today
New Castle, CO Operational
90 days ago
100.0 % uptime
Today
Parachute, CO Operational
90 days ago
100.0 % uptime
Today
Rifle, CO Operational
90 days ago
100.0 % uptime
Today
Silt, CO Operational
90 days ago
100.0 % uptime
Today
Willits, CO Operational
90 days ago
100.0 % uptime
Today
Thornton, CO Operational
90 days ago
100.0 % uptime
Today
Idaho Operational
90 days ago
99.96 % uptime
Today
Greater Sandpoint, ID Operational
90 days ago
99.92 % uptime
Today
Ponderay, ID Operational
90 days ago
100.0 % uptime
Today
Maryland Operational
90 days ago
100.0 % uptime
Today
Westminster, MD Operational
90 days ago
100.0 % uptime
Today
New Mexico Operational
90 days ago
100.0 % uptime
Today
Farmington, NM Operational
90 days ago
100.0 % uptime
Today
North Carolina Partial Outage
90 days ago
99.77 % uptime
Today
Angiers, NC Operational
90 days ago
99.89 % uptime
Today
Fuquay-Varina, NC Operational
90 days ago
99.79 % uptime
Today
Holly Springs, NC Operational
90 days ago
99.78 % uptime
Today
Rolesville, NC Partial Outage
90 days ago
99.31 % uptime
Today
Sanford, NC Operational
90 days ago
100.0 % uptime
Today
Wake Forest, NC Operational
90 days ago
99.83 % uptime
Today
Tennessee Operational
90 days ago
99.14 % uptime
Today
Memphis Operational
90 days ago
99.14 % uptime
Today
Virginia Operational
90 days ago
99.69 % uptime
Today
Charlottesville, VA Operational
90 days ago
99.44 % uptime
Today
Alexandria, VA Operational
90 days ago
99.94 % uptime
Today
Customer Support Operational
Ting Website, Shop & Your Account Operational
Shipping & Returns Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Ting Internet - Charlottesville, VA - Scheduled Maintenance May 7, 2026 00:00-06:00 EDT

On Thursday May 7th from 12:00AM to 6:00AM ET, we're planning scheduled maintenance on the Ting Internet network in Charlottesville, VA to consolidate connections and improve capacity.

During this maintenance window, some customers may experience a brief disruption in service, after which normal service will be automatically restored.
Posted on May 01, 2026 - 15:51 EDT
May 5, 2026

Unresolved incident: Ting Internet - Rolesville, NC - Partial Outage.

May 4, 2026
Ting Internet Charlottesville VA Partial Outage
Resolved - Our records indicate a known power outage in the area, thank you
May 4, 19:49 EDT
Investigating - Ting Internet engineers are investigating reports of an outage impacting service for some customers in Charlottesville VA. We will post further information and next steps here as soon as it becomes available.
May 4, 19:14 EDT
May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026
Colorado Springs, Colorado, Outage
Resolved - This incident has been resolved.
May 1, 05:19 EDT
Monitoring - This was scheduled maintenance. The few customers affected should be online before 8 AM EST.
May 1, 05:16 EDT
Investigating - We seeing a small outage in Colorado Springs, Colorado at this time. Our team is investigating the cause and we will update when we have more.
May 1, 04:52 EDT
Apr 30, 2026
Charlottesville, VA - post maintenance
Resolved - This incident has been resolved.
Apr 30, 13:39 EDT
Update - The implemented fix has addressed the previous issue and all customers impacted are back online. If you are still seeing issues, please contact us for further assistance.
Apr 30, 09:01 EDT
Monitoring - Our engineers have implemented a fix and we are seeing service restored for impacted customers. Please reboot your equipment if you are still seeing issues.
Apr 30, 07:28 EDT
Update - We are currently investigating an issue with a small subset of customers after last night's maintenance. The majority of customer's, if offline, can recover after a reboot of their internet modem and their router, but others may still find themselves without service. Our engineers are currently working on a solution and we will update here once resolved.
Apr 30, 07:12 EDT
Identified - Scheduled maintenance has completed in Charlottesville, VA. If you find your service is offline, please power cycle your router (turn it off, wait 10 seconds, then turn it on again) and connectivity should be restored once the router has completed a reboot.

If not, please give us a call at 1-844-846-4994 for individual troubleshooting.
Apr 30, 06:44 EDT
Issues with connectivity in Greenwood Village, CO
Resolved - This incident has been resolved.
Apr 30, 06:37 EDT
Monitoring - We have identified how to resolve the issue. Please restart your ONT. If it does not resolve after rebooting the device, you will need to call in at 1-844-846-4994.

Thank you for your patience and understanding.
Apr 29, 17:01 EDT
Identified - Our engineers have discovered some issues within our system. They are currently working towards a resolution. Please stand by as more information becomes available.

Thank you for your patience.
Apr 29, 14:42 EDT
Investigating - We are currently seeing people in Greenwood Village, CO have connectivity issues. Please be advised that we are investigating into the issue and will post updates as more information becomes available.

Thank you for your patience as we continue to investigate.
Apr 29, 11:41 EDT
Ting Internet - Charlottesville, VA - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 30, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 00:00 EDT
Scheduled - On two consecutive nights, April 29th and April 30th from 12:00AM to 6:00AM ET, we're planning scheduled maintenance on the Ting Internet network in Charlottesville, VA to consolidate connections and improve capacity.

Customers can expect to be affected on only one night of the maintenance window.

During this maintenance window, some customers may experience a brief disruption in service, after which normal service will be automatically restored.
Apr 23, 16:43 EDT
Apr 29, 2026
Website Issues: Manage Payment Screen
Resolved - This incident has been resolved.
Apr 29, 15:39 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 29, 13:31 EDT
Investigating - We are aware of an issue where some users are seeing a blank screen when accessing the "Manage Payment" section. Our engineering team is currently investigating the cause, and we will provide an update here as soon as we have more information.
Apr 27, 22:34 EDT
Ting Internet - Partial Outage - Charlottesville, Alexandria VA
Resolved - This incident has been resolved.
Apr 29, 15:32 EDT
Monitoring - We have implemented a fix here, and are currently monitoring the situation for anything further that might arise.

We are asking customers who are still offline, to please reboot your equipment to get a new IP address in order to restore service.
Apr 29, 11:50 EDT
Identified - Ting Internet engineers are working to resolve an issue with our internal servers that supply IP addresses to customers in Charlottesville and Alexandria in Virginia. In some cases, customers are unable to get online due to a DHCP error.

We will provide further updates and an ETA for resolution as soon as its available.
Apr 29, 11:16 EDT
Ting Internet - Charlottesville, VA - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 29, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 00:00 EDT
Scheduled - On two consecutive nights, April 29th and April 30th from 12:00AM to 6:00AM ET, we're planning scheduled maintenance on the Ting Internet network in Charlottesville, VA to consolidate connections and improve capacity.

Customers can expect to be affected on only one night of the maintenance window.

During this maintenance window, some customers may experience a brief disruption in service, after which normal service will be automatically restored.
Apr 23, 16:42 EDT
Apr 28, 2026
Outage in Angiers North Carolina
Resolved - This incident has been resolved.
Apr 28, 19:48 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 28, 18:33 EDT
Identified - We've identified the source of the damage and will begin preparing the fiber for repair shortly. We'll provide another update once splicing is underway. Current estimated time of restoration is 8:30 or sooner.
Apr 28, 16:44 EDT
Investigating - We're seeing a small outage in Angiers at this time affecting roughly 6-10 customers. We are investigating the cause and will update when we have more information.
Apr 28, 15:27 EDT
Ting Internet - Partial Outage in Colorado Springs, CO
Resolved - This incident has been resolved.
Apr 28, 19:47 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 28, 18:40 EDT
Update - We are continuing to investigate this issue.
Apr 28, 16:54 EDT
Update - Ting field technicians are on their way to investigate and resolve the issue. While we don’t have an ETR just yet, we expect to know more once initial diagnostics are complete. We’ll share an update here as soon as additional information becomes available. Thank you for your patience.
Apr 28, 13:53 EDT
Investigating - We are currently investigating a service outage impacting some customers in Colorado Springs, CO. Our team is working to identify the cause, and we will share updates as more information becomes available
Apr 28, 10:46 EDT
Ting Internet - Greenwood Village & Thornton Colorado -
Resolved - This incident has been resolved.
Apr 28, 15:34 EDT
Monitoring - A fix has been implemented for this issue. If you were impacted, please reboot the Ting ONT and your router and access should be restored. Please reach out to Support for assistance at 1-844-846-4994 if you have any further issues.
Apr 28, 13:11 EDT
Identified - Ting Internet engineers are working to resolve an issue with our internal servers that supply IP addresses to customers in Greenwood Village and Thornton in Colorado. In some cases, customers are unable to get online due to a DHCP error.

We will provide further updates and an ETA for resolution as soon as its available.
Apr 28, 12:15 EDT
Ting Internet - Colorado Springs, CO - Partial Outage
Resolved - This was an error. There is scheduled maintenance in the area this morning.
Apr 28, 01:32 EDT
Investigating - We are currently investigating reports of a service interruption affecting customers in the Colorado Springs area. We will provide an update as soon as more information is available. We apologize for the inconvenience.
Apr 28, 00:34 EDT
Apr 27, 2026
Ting Internet - Fuquay Varina NC - Partial Outage
Resolved - This incident has been resolved.
Apr 27, 22:11 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 27, 20:02 EDT
Update - We are continuing to investigate this issue.
Apr 27, 18:36 EDT
Investigating - Ting Internet engineers are investigating reports of an outage impacting service for some customers in . We will post further information and next steps here as soon as it becomes available.
Apr 27, 17:29 EDT
Holly Springs North Carolina Outage
Resolved - This incident has been resolved.
Apr 27, 22:10 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 27, 20:45 EDT
Update - Fiber repairs have started, and service is beginning to return for some customers. We’ll notify you once full restoration is confirmed. Thanks for your patience
Apr 27, 19:42 EDT
Update - We are still working on repairing the fiber located under the road in this repair. We will continue to update with new information as it becomes available.

Thank you for your patience.
Apr 27, 18:28 EDT
Identified - Ting Engineers are working to have new fiber conduit installed and then new fiber will be placed through the conduit and spliced in to repair the damaged section.

The damage is extensive in this area and will take time to complete. We will provide an ETA once work progresses and we have a proper estimate. Thank you for your patience.
Apr 27, 15:20 EDT
Update - Ting engineers are on-site now and surveying physical damage to fiber strands in this area. No ETR is yet available while the scope of the repair is being assessed.
Apr 27, 14:08 EDT
Update - We continue to investigate the cause of this outage and have no ETA at this time.
Apr 27, 14:07 EDT
Update - Ting engineers are on-site now and surveying physical damage to fiber strands in this area. No ETR is yet available while the scope of the repair is being assessed.
Apr 27, 13:02 EDT
Investigating - We are seeing a small outage in Holly Springs at this time. Approx 30 customers affected. We are investigating the cause and will have more updates when available.
Apr 27, 12:10 EDT
Ting.com website
Resolved - This incident has been resolved.
Apr 27, 15:12 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 27, 13:47 EDT
Identified - We are currently investigating an issue with our website Ting.com. Customer may be unable to login through the website to their accounts. We are working on a fix at this time.
Apr 27, 13:12 EDT
Apr 26, 2026

No incidents reported.

Apr 25, 2026
Ting Internet - Partial Outage in Charlottesville VA.
Resolved - This incident has been resolved.
Apr 25, 20:37 EDT
Monitoring - Service appears to be restored for impacted customers. If you’re still experiencing issues, we recommend rebooting your router and fiber ONT. If the issue continues, please contact support at 1-844-846-4994 and we’ll be happy to assist with further troubleshooting.
Apr 23, 16:32 EDT
Investigating - Ting engineers are currently investigating a partial outage affecting a small number of customers in Charlottesville, VA. We appreciate your patience as we work to restore service as quickly as possible.
Apr 23, 08:48 EDT
Apr 24, 2026
Ting Internet - Greenwood Village, CO - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 24, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 02:00 EDT
Scheduled - On four consecutive nights from April 21st to April 24th at 12:00AM MST to 3:00AM MST, we're planning scheduled maintenance on the Ting Internet network in Greenwood Village.

Customers can expect to be affected on only one night of the maintenance window.

During this maintenance window, customers may experience a brief disruption in service, after which normal service will be automatically restored.
Apr 22, 10:52 EDT
Apr 23, 2026
Partial outage in Fuquay-Varina, North Carolina
Resolved - All services should now be restored>

Thank you for your patience as we worked to resolve the issue as quickly as possible.
Apr 23, 13:41 EDT
Identified - We are currently making changes and working on resolving the issue.

Please stand by as more information becomes available.

Thank you for your patience.
Apr 23, 12:31 EDT
Investigating - We currently are investigating into a small number of customers being offline.

We will update as more information becomes available.

Thank you for your patience.
Apr 23, 11:02 EDT
Ting Internet - Greenwood Village, CO - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 23, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 02:00 EDT
Scheduled - On four consecutive nights from April 21st to April 24th at 12:00AM MST to 3:00AM MST, we're planning scheduled maintenance on the Ting Internet network in Greenwood Village.

Customers can expect to be affected on only one night of the maintenance window.

During this maintenance window, customers may experience a brief disruption in service, after which normal service will be automatically restored.
Apr 22, 10:51 EDT
Apr 22, 2026
Partial Outage Laguna Woods Village
Resolved - This incident has been resolved.
Apr 22, 19:52 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 22, 19:11 EDT
Investigating - We are currently investigating this issue.
Apr 22, 16:44 EDT
Partial Outage in Charlottesville VA
Resolved - This incident has been resolved.
Apr 22, 15:32 EDT
Monitoring - We've discovered the problem here and a reboot of the ONT and router should resolved any connection issues.
Apr 22, 12:54 EDT
Investigating - We are seeing a small outage in Charlottesville Va affecting approximately 10 customers. We are investigating the cause and will have further updates as they become available.
Apr 22, 09:38 EDT
Ting Internet - Greenwood Village, CO - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 22, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 02:00 EDT
Scheduled - On two consecutive nights, April 21st and April 22nd at 12:00AM MST to 3:00AM MST, we're planning scheduled maintenance on the Ting Internet network in Greenwood Village.

Customers can expect to be affected on only one night of the maintenance window.

During this maintenance window, customers may experience a brief disruption in service, after which normal service will be automatically restored.
Apr 20, 17:39 EDT
Apr 21, 2026
Ting Internet - Partial Outage affecting Direct Internet Access / Enterprise customers in Charlottesville, VA.
Resolved - Everything should now be up and running and resolved.

Thank you for your patience.
Apr 21, 18:56 EDT
Monitoring - Repairs have been completed, and we are seeing connections restored at this time. We will be monitoring the connections closely to ensure there are no further issues. Thank you for your patience.
Apr 21, 13:55 EDT
Update - Ting technicians are currently onsite working to repair the fiber damage, with splicing already in progress. We anticipate service will be restored within the next two hours.
Apr 21, 09:59 EDT
Identified - We have identified an issue impacting service for some customers in Charlottesville, VA, including direct internet access and enterprise services. Our engineering and field teams are actively working to resolve the problem. We will provide an update as soon as more information becomes available
Apr 21, 08:55 EDT
Ting Internet - Greenwood Village, CO - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 21, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 02:00 EDT
Scheduled - On two consecutive nights, April 21st and April 22nd at 12:00AM MST to 3:00AM MST, we're planning scheduled maintenance on the Ting Internet network in Greenwood Village.

Customers can expect to be affected on only one night of the maintenance window.

During this maintenance window, customers may experience a brief disruption in service, after which normal service will be automatically restored.
Apr 20, 17:39 EDT
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