Update - Currently our team has been working on replacing the damaged fiber lines. We are currently connecting them together. Will continue to work diligently on getting the connection back up and working as quickly as possible.

Thank you for your patience as we complete the repair.

Sep 15, 2025 - 19:25 EDT
Identified - A severed fiber reel has caused a service disruption affecting three domes. Our team is on-site and actively working to couple and rerun a subsection of the fiber to restore service. At this time, there is no ETR. We will share updates as they become available. Thank you for your patience.
Sep 15, 2025 - 16:27 EDT
Investigating - We are currently investigating an issue affecting service for a small number of customers on E Fremont Cir S in Centennial, CO. Our field teams are en route, and we will provide updates as more information becomes available
Sep 15, 2025 - 13:35 EDT

About This Site

We monitor all Ting services 24 hours a day, seven days a week. In the event of a service disruption, we'll post information here to keep you informed of the current status.

Arizona Operational
90 days ago
99.77 % uptime
Today
Tucson Operational
90 days ago
97.07 % uptime
Today
Catalina Operational
90 days ago
99.97 % uptime
Today
Amado Operational
90 days ago
99.97 % uptime
Today
Douglas Operational
90 days ago
99.97 % uptime
Today
Green Valley Operational
90 days ago
99.97 % uptime
Today
Marana Operational
90 days ago
99.97 % uptime
Today
Mt. Lemmon Operational
90 days ago
99.97 % uptime
Today
Nogales Operational
90 days ago
99.8 % uptime
Today
Oracle Operational
90 days ago
99.97 % uptime
Today
Oro Valley Operational
90 days ago
99.97 % uptime
Today
Rio Rico Operational
90 days ago
99.97 % uptime
Today
Sahuarita Operational
90 days ago
99.97 % uptime
Today
San Manuel Operational
90 days ago
99.97 % uptime
Today
Tubac Operational
90 days ago
99.97 % uptime
Today
Vail Operational
90 days ago
99.97 % uptime
Today
California Operational
90 days ago
99.84 % uptime
Today
Culver City, CA Operational
90 days ago
100.0 % uptime
Today
Encinitas, CA Operational
90 days ago
100.0 % uptime
Today
Fullerton, CA Operational
90 days ago
100.0 % uptime
Today
Solana Beach, CA Operational
90 days ago
100.0 % uptime
Today
Carlsbad, CA Operational
90 days ago
99.99 % uptime
Today
Laguna Woods Village Operational
90 days ago
97.03 % uptime
Today
Colorado Partial Outage
90 days ago
99.6 % uptime
Today
Aspen, CO Operational
90 days ago
100.0 % uptime
Today
Basalt, CO Operational
90 days ago
98.19 % uptime
Today
Bayfield, CO Operational
90 days ago
99.92 % uptime
Today
Carbondale, CO Operational
90 days ago
99.93 % uptime
Today
Centennial, CO Partial Outage
90 days ago
99.49 % uptime
Today
Colorado Springs, CO Operational
90 days ago
96.56 % uptime
Today
Cortez, CO Operational
90 days ago
100.0 % uptime
Today
De Beque, CO Operational
90 days ago
100.0 % uptime
Today
Dolores, CO Operational
90 days ago
100.0 % uptime
Today
Durango, CO Operational
90 days ago
99.16 % uptime
Today
Glenwood Springs, CO Operational
90 days ago
99.93 % uptime
Today
Greenwood Village, CO Operational
90 days ago
100.0 % uptime
Today
Grand Junction, CO Operational
90 days ago
99.65 % uptime
Today
New Castle, CO Operational
90 days ago
100.0 % uptime
Today
Parachute, CO Operational
90 days ago
100.0 % uptime
Today
Rifle, CO Operational
90 days ago
100.0 % uptime
Today
Silt, CO Operational
90 days ago
99.94 % uptime
Today
Willits, CO Operational
90 days ago
100.0 % uptime
Today
Idaho Operational
90 days ago
100.0 % uptime
Today
Greater Sandpoint, ID Operational
90 days ago
100.0 % uptime
Today
Ponderay, ID Operational
90 days ago
100.0 % uptime
Today
Maryland Operational
90 days ago
100.0 % uptime
Today
Westminster, MD Operational
90 days ago
100.0 % uptime
Today
New Mexico Operational
90 days ago
100.0 % uptime
Today
Farmington, NM Operational
90 days ago
100.0 % uptime
Today
North Carolina Operational
90 days ago
99.71 % uptime
Today
Angiers, NC Operational
90 days ago
100.0 % uptime
Today
Fuquay-Varina, NC Operational
90 days ago
99.77 % uptime
Today
Holly Springs, NC Operational
90 days ago
99.15 % uptime
Today
Rolesville, NC Operational
90 days ago
99.76 % uptime
Today
Sanford, NC Operational
90 days ago
100.0 % uptime
Today
Wake Forest, NC Operational
90 days ago
99.58 % uptime
Today
Tennessee Operational
90 days ago
98.46 % uptime
Today
Memphis Operational
90 days ago
98.46 % uptime
Today
Virginia Operational
90 days ago
97.95 % uptime
Today
Charlottesville, VA Operational
90 days ago
97.41 % uptime
Today
Alexandria, VA Operational
90 days ago
98.48 % uptime
Today
Customer Support Operational
Ting Website, Shop & Your Account Operational
Shipping & Returns Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Ting Internet - Scheduled Maintenance - Fuquay-Varina, NC Sep 23, 2025 00:00-06:00 EDT

During the week of September 23-27, from 12:00 AM to 6:00 AM, we're planning scheduled maintenance on the Ting Internet network in Fuquay-Varina, NC to move fiber connections to accommodate the Hilltop Needmore road construction project.

Customers may experience a service disruption on one night during the maintenance window, after which their service will be automatically restored.

Posted on Sep 09, 2025 - 15:26 EDT

Ting Internet - Scheduled Maintenance - Fuquay-Varina, NC Sep 24, 2025 00:00-06:00 EDT

During the week of September 23-27, from 12:00 AM to 6:00 AM, we're planning scheduled maintenance on the Ting Internet network in Fuquay-Varina, NC to move fiber connections to accommodate the Hilltop Needmore road construction project.

Customers may experience a service disruption on one night during the maintenance window, after which their service will be automatically restored.

Posted on Sep 09, 2025 - 15:26 EDT

Ting Internet - Scheduled Maintenance - Fuquay-Varina, NC Sep 25, 2025 00:00-06:00 EDT

During the week of September 23-27, from 12:00 AM to 6:00 AM, we're planning scheduled maintenance on the Ting Internet network in Fuquay-Varina, NC to move fiber connections to accommodate the Hilltop Needmore road construction project.

Customers may experience a service disruption on one night during the maintenance window, after which their service will be automatically restored.

Posted on Sep 09, 2025 - 15:27 EDT

Ting Internet - Scheduled Maintenance - Fuquay-Varina, NC Sep 26, 2025 00:00-06:00 EDT

During the week of September 23-27, from 12:00 AM to 6:00 AM, we're planning scheduled maintenance on the Ting Internet network in Fuquay-Varina, NC to move fiber connections to accommodate the Hilltop Needmore road construction project.

Customers may experience a service disruption on one night during the maintenance window, after which their service will be automatically restored.

Posted on Sep 09, 2025 - 15:27 EDT

Ting Internet - Scheduled Maintenance - Fuquay-Varina, NC Sep 27, 2025 00:00-06:00 EDT

During the week of September 23-27, from 12:00 AM to 6:00 AM, we're planning scheduled maintenance on the Ting Internet network in Fuquay-Varina, NC to move fiber connections to accommodate the Hilltop Needmore road construction project.

Customers may experience a service disruption on one night during the maintenance window, after which their service will be automatically restored.

Posted on Sep 09, 2025 - 15:28 EDT
Sep 16, 2025

No incidents reported today.

Sep 15, 2025

Unresolved incident: Ting Internet - Partial Outage in Centennial CO..

Sep 14, 2025

No incidents reported.

Sep 13, 2025
Resolved - This incident has been resolved.
Sep 13, 19:28 EDT
Monitoring - Repairs have been completed. We will monitor this connection for a while before closing.
Sep 13, 13:00 EDT
Update - Technicians are on site testing the fiber. Still no ETR at this time. Thank you for your patience.
Sep 13, 11:14 EDT
Update - 3rd party technicians are still working on this repair. We have no ETR at this time. Thank you for your patience in the matter.
Sep 13, 09:04 EDT
Identified - A 3rd party circuit that carries data from Grand Junction CO is offline, which is impacting service in some areas of Grand Junction. We are working with the provider to bring the circuit back up, though there is no ETR yet available.
Sep 12, 18:58 EDT
Completed - The scheduled maintenance has been completed.
Sep 13, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 00:00 EDT
Scheduled - During the week of September 8-12, from 12:00 AM to 6:00 AM, we're planning scheduled maintenance on the Ting Internet network in Wake Forest, NC to move fiber connections to accommodate the Wait Ave road construction project by the Town of Wake Forest.

Some customers may experience a service disruption on one night during the maintenance window, after which their service will be automatically restored.

Sep 9, 14:55 EDT
Sep 12, 2025
Completed - The scheduled maintenance has been completed.
Sep 12, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 00:00 EDT
Scheduled - During the week of September 8-12, from 12:00 AM to 6:00 AM, we're planning scheduled maintenance on the Ting Internet network in Wake Forest, NC to move fiber connections to accommodate the Wait Ave road construction project by the Town of Wake Forest.

Some customers may experience a service disruption on one night during the maintenance window, after which their service will be automatically restored.

Sep 9, 14:52 EDT
Sep 11, 2025
Resolved - This incident has been resolved.
Sep 11, 07:59 EDT
Update - On further examination, some services were still offline after our previous update due to the nature of the repair work involved in fixing a initial group. Those service are back online at this time as well. At this point all known widespread issues in Wake Forest have been resolved and repair work is complete. If you continue to see further issues please get in touch at 1-844-846-4994 so we can proceed with individual troubleshooting.
Sep 10, 17:53 EDT
Monitoring - This issue has been resolved and all customers are back online. We will monitor this for a short time.
Sep 10, 12:57 EDT
Investigating - We are seeing a small outage in Wake Forest NC Willow Deer area affecting around 10 customers. Our techs are in route and we will have more updates to follow.
Sep 10, 09:20 EDT
Completed - The scheduled maintenance has been completed.
Sep 11, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 00:00 EDT
Scheduled - During the week of September 8-12, from 12:00 AM to 6:00 AM, we're planning scheduled maintenance on the Ting Internet network in Wake Forest, NC to move fiber connections to accommodate the Wait Ave road construction project by the Town of Wake Forest.

Some customers may experience a service disruption on one night during the maintenance window, after which their service will be automatically restored.

Sep 9, 14:51 EDT
Sep 10, 2025
Resolved - This incident has been resolved.
Sep 10, 17:49 EDT
Identified - Ting Internet service to the Jefferson Ridge Apartments has completed an upgrade, and the older infrastructure has been deactivated as of today. If you are a resident who is without service, please check if your in-unit router is still connected via ethernet to a wall plate. If so, that ethernet cable should be disconnected from the wall and plugged into the newly-installed ONT instead. The ONT is a black box, generally mounted on the wall and installed within the last 2 months. Service should resume automatically once the ONT has been connected to the router, but if not please call 1-844-846-4994 or use the chat function at ting.com for further assistance.
Aug 11, 13:07 EDT
Completed - The scheduled maintenance has been completed.
Sep 10, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 00:00 EDT
Scheduled - During the week of September 8-12, from 12:00 AM to 6:00 AM, we're planning scheduled maintenance on the Ting Internet network in Wake Forest, NC to move fiber connections to accommodate the Wait Ave road construction project by the Town of Wake Forest.

Some customers may experience a service disruption on one night during the maintenance window, after which their service will be automatically restored.

Sep 9, 14:50 EDT
Sep 9, 2025
Completed - This was a secondary notice
Sep 9, 01:32 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 00:37 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 9, 00:36 EDT
Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

Sep 3, 2025

No incidents reported.

Sep 2, 2025
Resolved - This incident has been resolved.
Sep 2, 12:09 EDT
Investigating - We've identified an issue with our Fax PRI, which allows sending/receiving of faxes on our Fax to Go service. We have engaged support from our network partner for a resolution.

Fax services will be automatically restored once a resolution is in place. Thank you for your patience!

Aug 28, 13:47 EDT